# Aeotec Multisensor 6 Gen 5 not reporting Lux (often), Hum and Ultraviolet **URL:** \ **Category:** Devices\ **Created:** [December 24, 2020, 9:34pm UTC](https://community.homey.app/t/aeotec-multisensor-6-gen-5-not-reporting-lux-often-hum-and-ultraviolet/39758 "2020-12-24T21:34:59Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [December 24, 2020, 9:34pm UTC](https://community.homey.app/t/aeotec-multisensor-6-gen-5-not-reporting-lux-often-hum-and-ultraviolet/39758/1 "2020-12-24T21:34:59Z")
I just bought myself a new Aeotec Multisensor 6 device. I’ve installed the Aeotec application and added it to homey. Motion and temp sensors work greag. Lux doesn’t change that often, even if its lux 0 and I turn on the light, it just doesn’t change, it does have a value, but just 0. Humididty and Ultraviolet don’t change at all. They don’t even have a value. I have the sensor USB powered with a IPAD charger, which should provide enough power, right? I have included it insecure Altered the settings to have it reporting with the minimal change (mostly 1, because 0 is no report) and changed the reporting interval to 5 from 600. Is the device just broken? Using 5.0.0 RC 49 for homey and 3.0.4 for Aeotec app. Is there a different way to check if it is a app versus reporting error? Access the device through cli for instance. ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [December 24, 2020, 9:51pm UTC](https://community.homey.app/t/aeotec-multisensor-6-gen-5-not-reporting-lux-often-hum-and-ultraviolet/39758/2 "2020-12-24T21:51:07Z")
> [@Martijn\_Hoogenbosch](#): > > I just bought myself Maybe wait untill tomow ? UV never showed me another value then 0 but maybe that’s because it’s not in direct sunlight. ![chrome_2020-12-24_22-50-45](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/1/41e20293c643085a0ba22177d4c64cc6d793247a.png) ---
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [December 24, 2020, 9:57pm UTC](https://community.homey.app/t/aeotec-multisensor-6-gen-5-not-reporting-lux-often-hum-and-ultraviolet/39758/3 "2020-12-24T21:57:53Z")
Have you added it secure or insecure (I assume there is the same setting with HA). ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [December 24, 2020, 9:59pm UTC](https://community.homey.app/t/aeotec-multisensor-6-gen-5-not-reporting-lux-often-hum-and-ultraviolet/39758/4 "2020-12-24T21:59:54Z")
Not secure. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/a/2a955b0e2f0667a897481a8491d945e526e44bde.png) ---
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [December 24, 2020, 10:04pm UTC](https://community.homey.app/t/aeotec-multisensor-6-gen-5-not-reporting-lux-often-hum-and-ultraviolet/39758/5 "2020-12-24T22:04:13Z")
But the hum does report with you, right? What kind of USB adapter are you using? I cannot imagine a 2.1A output isn’t enough. But tried with a 0.5A too and while it does work, behaves exactly the same. Which version of app are you using? I tried with the stable, but that won’t even include the device (I removed it to do some testing). ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [December 24, 2020, 10:09pm UTC](https://community.homey.app/t/aeotec-multisensor-6-gen-5-not-reporting-lux-often-hum-and-ultraviolet/39758/6 "2020-12-24T22:09:31Z")
> [@Martijn\_Hoogenbosch](#): > > Which version of app are you using? 2.3.0 ---
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [December 24, 2020, 10:12pm UTC](https://community.homey.app/t/aeotec-multisensor-6-gen-5-not-reporting-lux-often-hum-and-ultraviolet/39758/7 "2020-12-24T22:12:16Z")
Right, now I included it for the second time (in the sable app I cannot add it btw) and now it does have values with Hum and UVI (indeed 0). But now it doesn’t report on motion… ---
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [December 24, 2020, 10:16pm UTC](https://community.homey.app/t/aeotec-multisensor-6-gen-5-not-reporting-lux-often-hum-and-ultraviolet/39758/8 "2020-12-24T22:16:18Z")
Right, second time adding and now everything seems to work… weird enough