# Aeotec App not installed

**URL:** <https://community.homey.app/t/aeotec-app-not-installed/86281>\
**Category:** Questions & Help\
**Tags:** z-wave, homey-pro\
**Created:** [August 6, 2023, 8:02am UTC](https://community.homey.app/t/aeotec-app-not-installed/86281 "2023-08-06T08:02:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Peter\_Bittner](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_bittner/32/16698_2.png) [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\
**Post date:** [August 6, 2023, 8:02am UTC](https://community.homey.app/t/aeotec-app-not-installed/86281/1 "2023-08-06T08:02:59Z")

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Is anyone having an issue with their Aeotec devices.

All my Aeotec devices are off line (Red ! triangle). If I try and restart the App it says it is not installed.

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [August 6, 2023, 9:12am UTC](https://community.homey.app/t/aeotec-app-not-installed/86281/2 "2023-08-06T09:12:46Z")

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Have you tried to reinstall Aeotec app without uninstalling it? Using it also, no issues on 3.9.7 for me on HP23

> **[Aeotec](https://homey.app/en-us/app/com.aeotec/Aeotec/)**
>
> Intelligent automation.

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<div class="post-metadata">

**Author:** ![Peter\_Bittner](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_bittner/32/16698_2.png) [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\
**Post date:** [August 6, 2023, 10:42pm UTC](https://community.homey.app/t/aeotec-app-not-installed/86281/3 "2023-08-06T22:42:04Z")

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No I didn’t try that.

It has actually resolved itself after about 8 hours. I will have to ask Aeotec and Athom what could be causing this.