# Adding users

**URL:** <https://community.homey.app/t/adding-users/4152>\
**Category:** Questions & Help\
**Created:** [November 17, 2018, 7:56am UTC](https://community.homey.app/t/adding-users/4152 "2018-11-17T07:56:01Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![KiJo-DuKa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kijo-duka/32/12913_2.png) [@KiJo-DuKa](https://community.homey.app/u/KiJo-DuKa)\
**Post date:** [November 17, 2018, 7:56am UTC](https://community.homey.app/t/adding-users/4152/1 "2018-11-17T07:56:02Z")

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Hi,  
After I sent an email to a new user, AND acknowledge, the ‘tab’ on the settings page (users) keeps stating \>\>\> waiting for confirmation. It does not change over the last hours or so. I think you need this conformation, if you want to use this person into a flow, e.g. presence flow.

Tried it several times. Even after a full reset of the Homey.

Anyone suggestions?

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**Author:** ![KiJo-DuKa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kijo-duka/32/12913_2.png) [@KiJo-DuKa](https://community.homey.app/u/KiJo-DuKa)\
**Post date:** [November 17, 2018, 8:22am UTC](https://community.homey.app/t/adding-users/4152/3 "2018-11-17T08:22:24Z")

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Uh, … well. I use for the homey a general email which is in use by my wife and me. We both have the homey app installed.

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**Author:** ![KiJo-DuKa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kijo-duka/32/12913_2.png) [@KiJo-DuKa](https://community.homey.app/u/KiJo-DuKa)\
**Post date:** [November 17, 2018, 8:25am UTC](https://community.homey.app/t/adding-users/4152/5 "2018-11-17T08:25:21Z")

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Where should I look?

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**Author:** ![KiJo-DuKa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kijo-duka/32/12913_2.png) [@KiJo-DuKa](https://community.homey.app/u/KiJo-DuKa)\
**Post date:** [November 17, 2018, 8:28am UTC](https://community.homey.app/t/adding-users/4152/7 "2018-11-17T08:28:21Z")

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If I use the ‘telephone’ flow, I see the seperate devices which are connected to the wifi ssid. They do not show up at the ‘presence’ flow.

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**Author:** ![KiJo-DuKa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kijo-duka/32/12913_2.png) [@KiJo-DuKa](https://community.homey.app/u/KiJo-DuKa)\
**Post date:** [November 17, 2018, 8:29am UTC](https://community.homey.app/t/adding-users/4152/8 "2018-11-17T08:29:48Z")

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They are present at the 'My Phones’tab.

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**Author:** ![KiJo-DuKa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kijo-duka/32/12913_2.png) [@KiJo-DuKa](https://community.homey.app/u/KiJo-DuKa)\
**Post date:** [November 17, 2018, 8:34am UTC](https://community.homey.app/t/adding-users/4152/10 "2018-11-17T08:34:03Z")

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![phones](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/d/dd8cb984dc62573f185aea4e6e520c15da95ac58.png)

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**Author:** ![KiJo-DuKa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kijo-duka/32/12913_2.png) [@KiJo-DuKa](https://community.homey.app/u/KiJo-DuKa)\
**Post date:** [November 17, 2018, 10:15am UTC](https://community.homey.app/t/adding-users/4152/12 "2018-11-17T10:15:10Z")

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What won’t work. Could you clarify?

Within the top ‘flow’, only the account name shows up. With the lower ‘flow’, I see all the connected phones as presented in my earlier picture.

![phones](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/6/66ac9622f3581fc5b1cde11db8f20477f2308891.png)

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<div class="post-metadata">

**Author:** ![KiJo-DuKa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kijo-duka/32/12913_2.png) [@KiJo-DuKa](https://community.homey.app/u/KiJo-DuKa)\
**Post date:** [November 17, 2018, 11:01am UTC](https://community.homey.app/t/adding-users/4152/14 "2018-11-17T11:01:11Z")

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Yep,  
maar bij \> instellingen \> gebruikers; zie ik mijn hoofdaccount als eigenaar, en de andere accounts blijven aangeven ‘Wacht op bevestiging’, ik heb twee account toegevoegd en bij beide blijft het staan …

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<div class="post-metadata">

**Author:** ![KiJo-DuKa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kijo-duka/32/12913_2.png) [@KiJo-DuKa](https://community.homey.app/u/KiJo-DuKa)\
**Post date:** [November 17, 2018, 11:01am UTC](https://community.homey.app/t/adding-users/4152/15 "2018-11-17T11:01:41Z")

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Beide de reply email geconformeerd.

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<div class="post-metadata">

**Author:** ![KiJo-DuKa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kijo-duka/32/12913_2.png) [@KiJo-DuKa](https://community.homey.app/u/KiJo-DuKa)\
**Post date:** [November 17, 2018, 11:59am UTC](https://community.homey.app/t/adding-users/4152/17 "2018-11-17T11:59:55Z")

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Wat is GITHUB?
