# Added Hue devices, then removed, now can’t re-add

**URL:** <https://community.homey.app/t/added-hue-devices-then-removed-now-can-t-re-add/114573>\
**Category:** Devices\
**Created:** [August 18, 2024, 3:40am UTC](https://community.homey.app/t/added-hue-devices-then-removed-now-can-t-re-add/114573 "2024-08-18T03:40:38Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![digital\_native](https://avatars.discourse-cdn.com/v4/letter/d/d26b3c/32.png) [@digital\_native](https://community.homey.app/u/digital_native)\
**Post date:** [August 18, 2024, 3:40am UTC](https://community.homey.app/t/added-hue-devices-then-removed-now-can-t-re-add/114573/1 "2024-08-18T03:40:38Z")

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Hey All, I just received my Homey Pro today and dove in. Started with Hue ‘cause I have a bunch. But they didn’t look right (not enough), so I deleted them from the HP to try again.

But now when I try to re-add my Hue stuff, HP throws the message “no new devices found” and nothing is imported from the Hue hub.

I’m hoping this is just HP recognizing that I already imported them, then removed them, and now ignores them by default.

If that’s the case, is there some attribute that I can reset to make HP see them again? And if not, is there some other work-around I can try?

Thanks for the assist. - _Dave_

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [August 18, 2024, 4:52am UTC](https://community.homey.app/t/added-hue-devices-then-removed-now-can-t-re-add/114573/2 "2024-08-18T04:52:12Z")

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Did you try after rebooting Homey?

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**Author:** ![digital\_native](https://avatars.discourse-cdn.com/v4/letter/d/d26b3c/32.png) [@digital\_native](https://community.homey.app/u/digital_native)\
**Post date:** [August 18, 2024, 1:41pm UTC](https://community.homey.app/t/added-hue-devices-then-removed-now-can-t-re-add/114573/3 "2024-08-18T13:41:17Z")

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No. I’ll give that a try. Thanks! - **Dave**

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 18, 2024, 1:54pm UTC](https://community.homey.app/t/added-hue-devices-then-removed-now-can-t-re-add/114573/4 "2024-08-18T13:54:41Z")

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> [@digital\_native](#):
>
> But now when I try to re-add my Hue stuff, HP throws the message “no new devices found” and nothing is imported from the Hue hub.

Ar you connecting them using the Hue Homey app?

> **[Philips Hue](https://homey.app/en-us/app/nl.philips.hue/Philips-Hue/)**
>
> Transform the way you experience light

Or connect them using Matter?

> **[Connecting a Matter or Thread Device](https://support.homey.app/hc/en-us/articles/12934291420060-Connecting-a-Matter-or-Thread-Device)**
>
> The Homey Web App and the Homey Mobile App allow you to connect a Matter device over Wi-Fi or Thread. Here, we will guide you through it.
> The Homey Web App will connect Matter over Thread devices t...

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**Author:** ![digital\_native](https://avatars.discourse-cdn.com/v4/letter/d/d26b3c/32.png) [@digital\_native](https://community.homey.app/u/digital_native)\
**Post date:** [August 18, 2024, 2:24pm UTC](https://community.homey.app/t/added-hue-devices-then-removed-now-can-t-re-add/114573/5 "2024-08-18T14:24:52Z")

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Checked the Support pages but couldn’t find the proper way to reboot (even from the “restarting to recovery mode” doc). The docs folks seem to take for granted that a new user will know how to reboot a Homey. Is it as simple as unplugging the device, then plugging it in again? - _Dave_

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**Author:** ![digital\_native](https://avatars.discourse-cdn.com/v4/letter/d/d26b3c/32.png) [@digital\_native](https://community.homey.app/u/digital_native)\
**Post date:** [August 18, 2024, 2:26pm UTC](https://community.homey.app/t/added-hue-devices-then-removed-now-can-t-re-add/114573/6 "2024-08-18T14:26:37Z")

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Yes, I’m using the app to bring in everything from the Hue hub. -_Dave_

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 18, 2024, 3:09pm UTC](https://community.homey.app/t/added-hue-devices-then-removed-now-can-t-re-add/114573/7 "2024-08-18T15:09:27Z")

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> [@digital\_native](#):
>
> Is it as simple as unplugging the device, then plugging it in again?

That would be a yes.  
Soft restart is hidden in here:  
[https://tools.developer.homey.app/tools/system](https://tools.developer.homey.app/tools/system)

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 18, 2024, 3:16pm UTC](https://community.homey.app/t/added-hue-devices-then-removed-now-can-t-re-add/114573/8 "2024-08-18T15:16:05Z")

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> [@Peter\_Kawa](#):
>
> Soft restart is hidden in here:

is isn’t hidden in the Developer tools, that’s just one of the locations for developers.

it is available in Flows, in Settings - General in the Mobile App and same place in the Web-App!

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/3/f3113af3304fd04b461999a0a0f620c33114a8f6.png)

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 18, 2024, 3:18pm UTC](https://community.homey.app/t/added-hue-devices-then-removed-now-can-t-re-add/114573/9 "2024-08-18T15:18:52Z")

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True that haha, but still not found by TS 🤷‍♂️

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<div class="post-metadata">

**Author:** ![digital\_native](https://avatars.discourse-cdn.com/v4/letter/d/d26b3c/32.png) [@digital\_native](https://community.homey.app/u/digital_native)\
**Post date:** [August 18, 2024, 3:30pm UTC](https://community.homey.app/t/added-hue-devices-then-removed-now-can-t-re-add/114573/10 "2024-08-18T15:30:13Z")

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Thank you! I ultimately became impatient and took the power cycle route, but now I know just where to look. This forum and the people in it are definitely Homey’s best “feature!” - _Dave_
