# Adax - App only detect one panel heater

**URL:** <https://community.homey.app/t/adax-app-only-detect-one-panel-heater/118602>\
**Category:** Questions & Help\
**Tags:** app, wifi, homey-pro\
**Created:** [October 20, 2024, 5:43am UTC](https://community.homey.app/t/adax-app-only-detect-one-panel-heater/118602 "2024-10-20T05:43:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Stian\_Opsahl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stian_opsahl/32/115820_2.png) [@Stian\_Opsahl](https://community.homey.app/u/Stian_Opsahl)\
**Post date:** [October 20, 2024, 5:43am UTC](https://community.homey.app/t/adax-app-only-detect-one-panel-heater/118602/1 "2024-10-20T05:43:22Z")

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I have two Adax Neo WiFi last generation panel heaters. 1000W and 400W. The Adax app found the 1000W. When I try to connect the last one it says that it can’t find any more units. Has anyone experienced the same problem?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [October 20, 2024, 11:06pm UTC](https://community.homey.app/t/adax-app-only-detect-one-panel-heater/118602/2 "2024-10-20T23:06:56Z")

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Hello and welcome to the Homey forum.

Did you check / update the firmware as per instructions? The 400W might not be compatible when it runs older firmware

> ![1000036266](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/6/d694d2f4225e3b10d04049681a8d141b1ed69d6a.jpeg)

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**Author:** ![Stian\_Opsahl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stian_opsahl/32/115820_2.png) [@Stian\_Opsahl](https://community.homey.app/u/Stian_Opsahl)\
**Post date:** [October 21, 2024, 3:09pm UTC](https://community.homey.app/t/adax-app-only-detect-one-panel-heater/118602/3 "2024-10-21T15:09:41Z")

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Hi! Thank you! Yes I did check that and the firmware was up to date. I deleted the panel heater from the adax app and connected it again. That fixed it 🤷‍♂️
