# Accidentaly removed Homey Pro 2019 from account **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro\ **Created:** [January 15, 2024, 3:44pm UTC](https://community.homey.app/t/accidentaly-removed-homey-pro-2019-from-account/101227 "2024-01-15T15:44:51Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Tor-Eivind\_Bjornstad](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tor-eivind_bjornstad/32/80551_2.png) [@Tor-Eivind\_Bjornstad](https://community.homey.app/u/Tor-Eivind_Bjornstad)\ **Post date:** [January 15, 2024, 3:44pm UTC](https://community.homey.app/t/accidentaly-removed-homey-pro-2019-from-account/101227/1 "2024-01-15T15:44:51Z")
Hi. I accidentally removed my Homey from my account, thinking I deleted another one I failed to connect to. I have no backup service. Does this mean that I just lost all my devices on that Homey and I need to reconnect everything? I reconnected the original Homey, but I got no devices or flows. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [January 15, 2024, 3:49pm UTC](https://community.homey.app/t/accidentaly-removed-homey-pro-2019-from-account/101227/2 "2024-01-15T15:49:27Z")
> [@Tor-Eivind\_Bjornstad](#): > > reconnected the original Homey, but I got no devices or flows. How have you reconnected? The only way I know is after a Factory reset. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [January 15, 2024, 5:38pm UTC](https://community.homey.app/t/accidentaly-removed-homey-pro-2019-from-account/101227/3 "2024-01-15T17:38:03Z")
> [@Tor-Eivind\_Bjornstad](#): > > I reconnected the original Homey, but I got no devices or flows. Did you use the same account? When you did not perform a factory reset, it should connect to “your” Homey again. But what I think what might have happened, you added a Homey cloud/premium instance instead of your own Pro… And there’s no flows and devices in a new Homey. To check: A Homey cloud looks like this in the web app: ![Screenshot from 2024-01-15 18-34-09](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/8/a8c19059f2b8bb0648c85dc84fcaa1424c34c580.png) Compared with a Homey Pro: ![Screenshot from 2024-01-15 18-39-53](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/f/dfc739bb85b205fd0b31eb7da46ec3ca54e15361.png) ---
**Author:** ![Tor-Eivind\_Bjornstad](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tor-eivind_bjornstad/32/80551_2.png) [@Tor-Eivind\_Bjornstad](https://community.homey.app/u/Tor-Eivind_Bjornstad)\ **Post date:** [January 16, 2024, 9:58am UTC](https://community.homey.app/t/accidentaly-removed-homey-pro-2019-from-account/101227/4 "2024-01-16T09:58:32Z")
I had not reconnected properly, I had added something else (Like what Peter\_Kawa suggests beneath). ---
**Author:** ![Tor-Eivind\_Bjornstad](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tor-eivind_bjornstad/32/80551_2.png) [@Tor-Eivind\_Bjornstad](https://community.homey.app/u/Tor-Eivind_Bjornstad)\ **Post date:** [January 16, 2024, 9:59am UTC](https://community.homey.app/t/accidentaly-removed-homey-pro-2019-from-account/101227/5 "2024-01-16T09:59:33Z")
This was the case, it was not added at all. Tried again and everything is there, thank you for the help! ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [January 16, 2024, 12:06pm UTC](https://community.homey.app/t/accidentaly-removed-homey-pro-2019-from-account/101227/6 "2024-01-16T12:06:21Z")
No problem. I would now buy a backup subscription if I were you, it’s only €10 / year 😛