# A message to all new Homey users

**URL:** <https://community.homey.app/t/a-message-to-all-new-homey-users/83172>\
**Category:** Apps\
**Tags:** homey-pro\
**Created:** [June 25, 2023, 3:31pm UTC](https://community.homey.app/t/a-message-to-all-new-homey-users/83172 "2023-06-25T15:31:12Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [June 27, 2023, 6:38am UTC](https://community.homey.app/t/a-message-to-all-new-homey-users/83172/4 "2023-06-27T06:38:29Z")

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Additionally, I would like to encourage all new and old users to read and follow the following post:

> [@\[Tip\] Problems with Homey?](https://community.homey.app/t/problems-with-homey/35744):
>
> When u have problems with Homey and you are reaching out to the community members here on the forums it’s important to give as much info as u can. First of All: New Homey Family members 09-2021 and 01-2023 Since September 2021 there are new Family members: Homey (Service / Premium), and the first “old” Homey is rebranded as Homey Pro (early 201x) Since Januari 2023: Homey Pro Early 2023 is getting delivered to the early adopters. And while using Homey with or without a Homey Bridge on m…

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_[View the full topic](https://community.homey.app/t/a-message-to-all-new-homey-users/83172)._