# 2 seperate accounts

**URL:** <https://community.homey.app/t/2-seperate-accounts/118083>\
**Category:** Questions & Help\
**Created:** [October 13, 2024, 10:48pm UTC](https://community.homey.app/t/2-seperate-accounts/118083 "2024-10-13T22:48:13Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![Craig\_Engel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/craig_engel/32/83355_2.png) [@Craig\_Engel](https://community.homey.app/u/Craig_Engel)\
**Post date:** [October 13, 2024, 10:48pm UTC](https://community.homey.app/t/2-seperate-accounts/118083/1 "2024-10-13T22:48:13Z")

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I am a builder using Homey for home automation. I am trying to associate 2 separate Homeys in 2 separate locations with 2 separate accounts. The related email name and password are the same for both accounts. If I change one account the other accounts follow.

Any suggestions

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [October 13, 2024, 11:17pm UTC](https://community.homey.app/t/2-seperate-accounts/118083/2 "2024-10-13T23:17:29Z")

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I don’t know how you managed to create two accounts with one email address.  
AFAIK you can create max. one account with one unique email address, so imho you’d have to create another account with an other email address.

When you invite the second account as user with ‘manager’ rights, you can do almost the same things as the account with owner rights.  
You’ll have to login as owner only [for managing users and system updates](https://support.homey.app/hc/en-us/articles/360012615814-Adding-managing-removing-user-accounts-on-Homey)

So, like this:  
Homey\_1: owner = user\_1  
Homey\_2: owner = user\_2

Homey\_1: invite user\_2 as manager  
Homey\_2: invite user\_1 as manager

Now user\_1 (or user\_2) can operate both Homey’s.

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**Author:** ![Craig\_Engel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/craig_engel/32/83355_2.png) [@Craig\_Engel](https://community.homey.app/u/Craig_Engel)\
**Post date:** [October 14, 2024, 2:33am UTC](https://community.homey.app/t/2-seperate-accounts/118083/3 "2024-10-14T02:33:23Z")

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I am trying to separate the accounts. I do not want user 1 to operate user 2 homey. When I created the accounts, I used different emails. When I go to the acount settings in either account the wetting are the same. If I change one account, the other account changes.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [October 14, 2024, 4:32am UTC](https://community.homey.app/t/2-seperate-accounts/118083/4 "2024-10-14T04:32:49Z")

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You should contact Athom: [https://support.homey.app/hc/en-us/articles/360015784034-Submitting-a-support-request](https://support.homey.app/hc/en-us/articles/360015784034-Submitting-a-support-request)

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**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\
**Post date:** [October 14, 2024, 9:24am UTC](https://community.homey.app/t/2-seperate-accounts/118083/5 "2024-10-14T09:24:48Z")

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> [@Craig\_Engel](#):
>
> The related email name and password are the same for both accounts

So this is not the case?

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**Author:** ![Craig\_Engel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/craig_engel/32/83355_2.png) [@Craig\_Engel](https://community.homey.app/u/Craig_Engel)\
**Post date:** [October 14, 2024, 4:04pm UTC](https://community.homey.app/t/2-seperate-accounts/118083/6 "2024-10-14T16:04:27Z")

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If I click on the my account tab in either account the same name, email, show up. I link alexa and recognize devices on one account, the other account says itsl linked, but no devices are discovered.

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**Author:** ![Craig\_Engel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/craig_engel/32/83355_2.png) [@Craig\_Engel](https://community.homey.app/u/Craig_Engel)\
**Post date:** [October 14, 2024, 4:10pm UTC](https://community.homey.app/t/2-seperate-accounts/118083/7 "2024-10-14T16:10:47Z")

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When I click on my account the same devise shows up on both accounts.

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**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\
**Post date:** [October 14, 2024, 8:02pm UTC](https://community.homey.app/t/2-seperate-accounts/118083/8 "2024-10-14T20:02:41Z")

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You cannot have two accounts with the same e-mailadres. As how would you or the system distinguish between the two. So it might look you have two entries in the accountlist, but they are stil the same. In order to know which Homey is linked to the account, give your Homey’s distinct names.  
For more clarifications, just share a print screen showing the two accounts.

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<div class="post-metadata">

**Author:** ![Craig\_Engel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/craig_engel/32/83355_2.png) [@Craig\_Engel](https://community.homey.app/u/Craig_Engel)\
**Post date:** [October 14, 2024, 9:10pm UTC](https://community.homey.app/t/2-seperate-accounts/118083/9 "2024-10-14T21:10:18Z")

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I figured it out. I think.

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<div class="post-metadata">

**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\
**Post date:** [October 15, 2024, 6:36am UTC](https://community.homey.app/t/2-seperate-accounts/118083/10 "2024-10-15T06:36:51Z")

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Maybe you can share your solution, so we all can learn from it. This is a community forum, not a helpdesk 😁

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<div class="post-metadata">

**Author:** ![Craig\_Engel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/craig_engel/32/83355_2.png) [@Craig\_Engel](https://community.homey.app/u/Craig_Engel)\
**Post date:** [October 15, 2024, 1:26pm UTC](https://community.homey.app/t/2-seperate-accounts/118083/11 "2024-10-15T13:26:04Z")

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user error, to embarrassing to share.

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<div class="post-metadata">

**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\
**Post date:** [October 15, 2024, 1:35pm UTC](https://community.homey.app/t/2-seperate-accounts/118083/12 "2024-10-15T13:35:22Z")

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Ok, fair enough 😁
