# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=99

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 100

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## [Homey Bridge and Pro device identity](https://community.homey.app/t/homey-bridge-and-pro-device-identity/123440)

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**Author:** [@thedon](https://community.homey.app/u/thedon)\
**Replies:** 8\
**Last updated:** [December 11, 2024, 11:35pm UTC](https://community.homey.app/t/homey-bridge-and-pro-device-identity/123440 "2024-12-11T23:35:00Z")

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Hello, I have a homey bridge to extend my Homey Pro network in the garage, and is connected as such. I am having an issue adding a Z-Wave device in the garage that is supported. Enbrighten Z-Wave Plus Smart switch. Some…

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## [Trouble adding Aqara Water sensor](https://community.homey.app/t/trouble-adding-aqara-water-sensor/62250)

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**Author:** [@Johanneso](https://community.homey.app/u/Johanneso)\
**Replies:** 12\
**Last updated:** [December 11, 2024, 11:05pm UTC](https://community.homey.app/t/trouble-adding-aqara-water-sensor/62250 "2024-12-11T23:05:49Z")

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Hello, I’m having issues adding new Aqara Water sensors directly to homey zigbee. I have since earlier and it works fine. I’ve tried pressing the button five seconds, 15 seconds and a second press, pressing it for a mi…

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## [Starting a flow from a Virtual Device with Number TAG](https://community.homey.app/t/starting-a-flow-from-a-virtual-device-with-number-tag/123439)

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**Author:** [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\
**Replies:** 10\
**Last updated:** [December 11, 2024, 9:52pm UTC](https://community.homey.app/t/starting-a-flow-from-a-virtual-device-with-number-tag/123439 "2024-12-11T21:52:06Z")

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Hi, For my Roborock vacuum I would like to set up a VD for each room and then when I press the VD for a room pass a number from the VD to the Flow. That number will then be used for a very simple flow which cleans the r…

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## [Device integrity/connection test](https://community.homey.app/t/device-integrity-connection-test/123642)

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**Author:** [@Alex\_S1](https://community.homey.app/u/Alex_S1)\
**Replies:** 5\
**Last updated:** [December 11, 2024, 9:08pm UTC](https://community.homey.app/t/device-integrity-connection-test/123642 "2024-12-11T21:08:44Z")

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Hi all! Since the beginning with Homey I´m experiencing “unknown node” issues with z-wave devices. After not checking it for some time, I now ended up with 12 dead notes. For me there is no chance to find out which devi…

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## [Watt's Next? notification](https://community.homey.app/t/watts-next-notification/123633)

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**Author:** [@To\_Lou](https://community.homey.app/u/To_Lou)\
**Replies:** 5\
**Last updated:** [December 11, 2024, 9:10pm UTC](https://community.homey.app/t/watts-next-notification/123633 "2024-12-11T21:10:35Z")

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Hi I got a strange ‘Watt’s Next? Tap to join livestream.’ notification. I don’t click it. Not sure if this is phony phishy? Could be scam actually. Anyone else?

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## [How to add meross MSS110 Smart Wifi Plug to Homey](https://community.homey.app/t/how-to-add-meross-mss110-smart-wifi-plug-to-homey/95854)

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**Author:** [@Bernard\_Geersing](https://community.homey.app/u/Bernard_Geersing)\
**Replies:** 6\
**Last updated:** [December 11, 2024, 7:00pm UTC](https://community.homey.app/t/how-to-add-meross-mss110-smart-wifi-plug-to-homey/95854 "2024-12-11T19:00:04Z")

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The plugs have been installed properly and are showing in the meross app and in homekit. Now I want to see them in homey. I have logged into the app in homey with my meross credentials, but when I want to add devices I s…

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## [Dehumidifier](https://community.homey.app/t/dehumidifier/122948)

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**Author:** [@Mayoi](https://community.homey.app/u/Mayoi)\
**Replies:** 3\
**Last updated:** [December 11, 2024, 5:35pm UTC](https://community.homey.app/t/dehumidifier/122948 "2024-12-11T17:35:20Z")

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Hello i am very new with homeypro, and i think i started with the most difficult thing i can do… the dehumidifier. Even the guide list of what to shop of homey doesn’t have a list of dehumidifiers only of humidifiers or…

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## [Shower sensor that lets me know when the shower goes on AND off (repeat)](https://community.homey.app/t/shower-sensor-that-lets-me-know-when-the-shower-goes-on-and-off-repeat/121857)

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**Author:** [@Frans-Jan\_Copini](https://community.homey.app/u/Frans-Jan_Copini)\
**Replies:** 33\
**Last updated:** [December 11, 2024, 11:58am UTC](https://community.homey.app/t/shower-sensor-that-lets-me-know-when-the-shower-goes-on-and-off-repeat/121857 "2024-12-11T11:58:24Z")

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What i want is to connect a light in my 2 bathrooms to show that the other shower is on. The implication being that the other shower should stay OFF. Both running at the same time results in a very poor stream of water. …

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## [How to create correct 433MHz signal.json file](https://community.homey.app/t/how-to-create-correct-433mhz-signal-json-file/123317)

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**Author:** [@chuck\_rui](https://community.homey.app/u/chuck_rui)\
**Replies:** 2\
**Last updated:** [December 10, 2024, 2:30am UTC](https://community.homey.app/t/how-to-create-correct-433mhz-signal-json-file/123317 "2024-12-10T02:30:22Z")

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I have a 433MHz dimmer controller and i want add it to my homey app. My homey app prj path “/.homeycompose/signals/433/dimmer\_signal.json” { "sof": \[6000\], "sync": \[ 400, 400, 400, 400, 400, 400, …

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## [Cast rtsp stream to google hub](https://community.homey.app/t/cast-rtsp-stream-to-google-hub/15558)

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**Author:** [@Rickp](https://community.homey.app/u/Rickp)\
**Replies:** 6\
**Last updated:** [December 11, 2024, 5:47am UTC](https://community.homey.app/t/cast-rtsp-stream-to-google-hub/15558 "2024-12-11T05:47:07Z")

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Hi, Does anyone know a way to cast a rtsp stream from my surveillance station to the google hub? The stream works fine in vlc but the hub won’t take it as video or website. I found a vague docker program to transform th…

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## [How to get cameras snapshots?](https://community.homey.app/t/how-to-get-cameras-snapshots/123521)

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**Author:** [@ricercar](https://community.homey.app/u/ricercar)\
**Replies:** 3\
**Last updated:** [December 10, 2024, 10:17pm UTC](https://community.homey.app/t/how-to-get-cameras-snapshots/123521 "2024-12-10T22:17:01Z")

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Hello, All cameras show a snapshot when I ask for properties. Is it possible to get this snapshot (the last saved one ) or its adress in order to use in a flow or send it elsewhere ?

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## [Melinera led christmas lights](https://community.homey.app/t/melinera-led-christmas-lights/123297)

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**Author:** [@Remco\_Jager](https://community.homey.app/u/Remco_Jager)\
**Replies:** 2\
**Last updated:** [December 10, 2024, 9:07pm UTC](https://community.homey.app/t/melinera-led-christmas-lights/123297 "2024-12-10T21:07:44Z")

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Hi, I’m new to homey, and Christmas is near. Now I have melinera led christmas lights, they work on zigbee. and normally you need Lidl smart home support. Now you can have nice scènes, like waves, twinkles etc. I onl…

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## [Virtual Homey Devices in not shown in Homekit](https://community.homey.app/t/virtual-homey-devices-in-not-shown-in-homekit/123390)

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**Author:** [@Alex\_S1](https://community.homey.app/u/Alex_S1)\
**Replies:** 7\
**Last updated:** [December 10, 2024, 4:24pm UTC](https://community.homey.app/t/virtual-homey-devices-in-not-shown-in-homekit/123390 "2024-12-10T16:24:33Z")

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Hi all! Today I tried to add a virtual device to Apple Home through Homey. I created a virtual plug in Homey and then activated the Homekit option. All Homey devices were imported except the virtual one. I tried it w…

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## [Flow not working as expected](https://community.homey.app/t/flow-not-working-as-expected/123495)

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**Author:** [@sfxhewitt](https://community.homey.app/u/sfxhewitt)\
**Replies:** 1\
**Last updated:** [December 10, 2024, 3:56pm UTC](https://community.homey.app/t/flow-not-working-as-expected/123495 "2024-12-10T15:56:31Z")

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I have hue lights and hue motion sensor and you can see the flow i’ve configured in the image but it’s not working as expected. It’s meant to wait for 30 seconds after motion stops and then turn off the lights but when i…

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## [Homey Dashboard uses two or three columns on a tablet](https://community.homey.app/t/homey-dashboard-uses-two-or-three-columns-on-a-tablet/122773)

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**Author:** [@Bert\_Van\_der\_Hooft](https://community.homey.app/u/Bert_Van_der_Hooft)\
**Replies:** 7\
**Last updated:** [December 10, 2024, 1:15pm UTC](https://community.homey.app/t/homey-dashboard-uses-two-or-three-columns-on-a-tablet/122773 "2024-12-10T13:15:47Z")

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Take care before you update and buy the dashboard. You are forced into three columns, which also impact your home page. Very very strange that you can’t have a page wide widget.

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## [And & or?](https://community.homey.app/t/and-or/123456)

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**Author:** [@Mats1](https://community.homey.app/u/Mats1)\
**Replies:** 1\
**Last updated:** [December 10, 2024, 9:26am UTC](https://community.homey.app/t/and-or/123456 "2024-12-10T09:26:49Z")

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Hi, I’m probably missing out something here but I can’t create flows in my Homey23 including AND/OR… For example: Turn on lamp if it is Monday OR Tuesday AND the time is 4PM! I can solve it by adding more flows but t…

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## [Home 2016 reset issue](https://community.homey.app/t/home-2016-reset-issue/122982)

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**Author:** [@Jamie\_Higgs](https://community.homey.app/u/Jamie_Higgs)\
**Replies:** 5\
**Last updated:** [December 9, 2024, 10:47pm UTC](https://community.homey.app/t/home-2016-reset-issue/122982 "2024-12-09T22:47:14Z")

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Hi, having an issue factory resetting the old school homey pro. I have done the upside down thing and it says hi welcome to homey open the… and then it cuts out and just starts the process again orange spinning light the…

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## [24h format on homey pro](https://community.homey.app/t/24h-format-on-homey-pro/80581)

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**Author:** [@Eirik\_W](https://community.homey.app/u/Eirik_W)\
**Replies:** 23\
**Last updated:** [December 9, 2024, 8:36pm UTC](https://community.homey.app/t/24h-format-on-homey-pro/80581 "2024-12-09T20:36:42Z")

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Just set up my new homey pro, and for some reason the app uses 12h format instead of 24h. Is there a way to set up the ap to use 24h format?

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## [Home problem connection](https://community.homey.app/t/home-problem-connection/123165)

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**Author:** [@Matteo\_Foroni](https://community.homey.app/u/Matteo_Foroni)\
**Replies:** 9\
**Last updated:** [December 9, 2024, 4:15pm UTC](https://community.homey.app/t/home-problem-connection/123165 "2024-12-09T16:15:16Z")

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Hi, my Homey I connected and ring is blinking multicolor light, but I can’t access on web or app. Error is impossible to connect. What is the problem? Is the 4th that I have this problem. Only solution is reset homey but…

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## [Parsing of an WebHook](https://community.homey.app/t/parsing-of-an-webhook/123350)

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**Author:** [@DirkG](https://community.homey.app/u/DirkG)\
**Replies:** 4\
**Last updated:** [December 9, 2024, 2:09pm UTC](https://community.homey.app/t/parsing-of-an-webhook/123350 "2024-12-09T14:09:03Z")

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I have been using the iPhone Geofency app for some time now as a replacement for the Homey Build-In Geofencing feature. For example because… it’s possible to adjust the geofencing radius between 50 and 550 meters it’s …

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## [Users and presance combined with dashboard](https://community.homey.app/t/users-and-presance-combined-with-dashboard/123318)

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**Author:** [@kvn](https://community.homey.app/u/kvn)\
**Replies:** 5\
**Last updated:** [December 9, 2024, 12:03pm UTC](https://community.homey.app/t/users-and-presance-combined-with-dashboard/123318 "2024-12-09T12:03:28Z")

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Hi all, I now have an amazing dashboard setup which I am starting to really like (to see it check this post Showcase your Dashboard - #177 by kvn) But what I now did is a created a separate iPad user as when I logged i…

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## [Capturing .svg image from the static url](https://community.homey.app/t/capturing-svg-image-from-the-static-url/123283)

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**Author:** [@Myk](https://community.homey.app/u/Myk)\
**Replies:** 0\
**Last updated:** [December 8, 2024, 8:56pm UTC](https://community.homey.app/t/capturing-svg-image-from-the-static-url/123283 "2024-12-08T20:56:13Z")

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Is there an app or a code that allows to capture an svg image from the web. I tried a few apps but every time it fails to capture an image and put it into an image tag. So, I am wondering if I am missing something An …

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## [Home music solutiosn with Spotify and Sonos](https://community.homey.app/t/home-music-solutiosn-with-spotify-and-sonos/123233)

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**Author:** [@kvn](https://community.homey.app/u/kvn)\
**Replies:** 2\
**Last updated:** [December 8, 2024, 5:19pm UTC](https://community.homey.app/t/home-music-solutiosn-with-spotify-and-sonos/123233 "2024-12-08T17:19:08Z")

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Hi all, After the migration to Homey where I’m very pleased of its now up to the music solutions With Home Assistant I stopped trying to get this working as it was not possible. What I would like to do is in the mornin…

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## [Connecting to Ledvance smart plug](https://community.homey.app/t/connecting-to-ledvance-smart-plug/123180)

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**Author:** [@Dennis\_Fridthjof](https://community.homey.app/u/Dennis_Fridthjof)\
**Replies:** 0\
**Last updated:** [December 8, 2024, 10:13am UTC](https://community.homey.app/t/connecting-to-ledvance-smart-plug/123180 "2024-12-08T10:13:23Z")

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I can´t connect my Ledvance smart plug to Homey, but i can connect it to the Ledvance app… Is there a homey Ledvance app mailfunktioning ?

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## [My Homey 2016-2019 not working](https://community.homey.app/t/my-homey-2016-2019-not-working/123006)

<div class="topic-metadata">

**Author:** [@Jim\_Crosthwaite](https://community.homey.app/u/Jim_Crosthwaite)\
**Replies:** 2\
**Last updated:** [December 8, 2024, 12:31am UTC](https://community.homey.app/t/my-homey-2016-2019-not-working/123006 "2024-12-08T00:31:29Z")

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My Homey 2016-2019 is frozen. does not work. Ring is coloured blue and constant (not rotating). If I turn the unit upside down it does nothing! Is there something else I can do to reset it?

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## [Home Energy Dashboad showing Solarpanel but adds as consumption](https://community.homey.app/t/home-energy-dashboad-showing-solarpanel-but-adds-as-consumption/105109)

<div class="topic-metadata">

**Author:** [@Norman\_Hamann](https://community.homey.app/u/Norman_Hamann)\
**Replies:** 33\
**Last updated:** [December 7, 2024, 9:51pm UTC](https://community.homey.app/t/home-energy-dashboad-showing-solarpanel-but-adds-as-consumption/105109 "2024-12-07T21:51:39Z")

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Hi i have the solar panels connected and they are shown in the right category. Nevertheless the total energy consumed is not the delta between solar production and house consumption. It simply add it all up. It once wor…

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## [Why do I keep getting a "Homey Pro temperature" notification?](https://community.homey.app/t/why-do-i-keep-getting-a-homey-pro-temperature-notification/123001)

<div class="topic-metadata">

**Author:** [@M\_W](https://community.homey.app/u/M_W)\
**Replies:** 2\
**Last updated:** [December 7, 2024, 8:48pm UTC](https://community.homey.app/t/why-do-i-keep-getting-a-homey-pro-temperature-notification/123001 "2024-12-07T20:48:57Z")

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The notifications appear at random times and just say one word: “temperature”. I assume it’s telling me my Homey Pro is overheating? However, it’s on a desk in a shaded, well ventilated area, near a Netatmo weather st…

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## [Chromebook](https://community.homey.app/t/chromebook/116679)

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**Author:** [@Torbjorn\_Melbye](https://community.homey.app/u/Torbjorn_Melbye)\
**Replies:** 14\
**Last updated:** [December 7, 2024, 6:39pm UTC](https://community.homey.app/t/chromebook/116679 "2024-12-07T18:39:02Z")

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Does anyone know if/how the Homey app runs on a Chromebook? Any limitations? Screenshots would be appreciated :slightly\_smiling\_face:

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## [Using the Yale Linus L2](https://community.homey.app/t/using-the-yale-linus-l2/122698)

<div class="topic-metadata">

**Author:** [@Frank\_Rubel](https://community.homey.app/u/Frank_Rubel)\
**Replies:** 6\
**Last updated:** [December 7, 2024, 6:32pm UTC](https://community.homey.app/t/using-the-yale-linus-l2/122698 "2024-12-07T18:32:07Z")

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Hello There, I am trying to make a flow to open my Yale Linus L2 lock but the lock is not responding. Anyone has this flow up and working? Please help me out! Thank Frank

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## [Simple motion detector flow now working, looking for guidance](https://community.homey.app/t/simple-motion-detector-flow-now-working-looking-for-guidance/122904)

<div class="topic-metadata">

**Author:** [@320\_Atlantic\_Avenue](https://community.homey.app/u/320_Atlantic_Avenue)\
**Replies:** 6\
**Last updated:** [December 7, 2024, 5:26am UTC](https://community.homey.app/t/simple-motion-detector-flow-now-working-looking-for-guidance/122904 "2024-12-07T05:26:28Z")

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Hey all, Just getting into Homey and running into an issue. I want to make an simple flow to make a motion detector turn on a light after a certain time in the evening but before sunrise, but it does not work. What am I…

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