# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=91

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 92

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## [Ikea Dirigera and Symfonisk gen 2 remote](https://community.homey.app/t/ikea-dirigera-and-symfonisk-gen-2-remote/128639)

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**Author:** [@JPeters](https://community.homey.app/u/JPeters)\
**Replies:** 3\
**Last updated:** [January 23, 2025, 3:24pm UTC](https://community.homey.app/t/ikea-dirigera-and-symfonisk-gen-2-remote/128639 "2025-01-23T15:24:18Z")

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Hello, is it possible to add the remote control symfonisk gen2 to Homey pro and then also to Ikea Dirigera (standalone) If I have connected the remote to Ikea it works standalone, but if I add it to Homey do I have to c…

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## [Extending Zigbee Range with Homey Bridge as Satellite to Homey Pro](https://community.homey.app/t/extending-zigbee-range-with-homey-bridge-as-satellite-to-homey-pro/119945)

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**Author:** [@Lge\_Cqrl](https://community.homey.app/u/Lge_Cqrl)\
**Replies:** 8\
**Last updated:** [January 23, 2025, 12:14pm UTC](https://community.homey.app/t/extending-zigbee-range-with-homey-bridge-as-satellite-to-homey-pro/119945 "2025-01-23T12:14:54Z")

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Hello Homey Community, I’m currently using a Homey Pro with a Homey Bridge connected as a satellite. I’m curious about the Zigbee range extension capabilities of this setup. Can the Homey Bridge effectively extend the …

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## [One blue led faulty homey 2019](https://community.homey.app/t/one-blue-led-faulty-homey-2019/128557)

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**Author:** [@Alex\_Moores](https://community.homey.app/u/Alex_Moores)\
**Replies:** 1\
**Last updated:** [January 23, 2025, 1:33am UTC](https://community.homey.app/t/one-blue-led-faulty-homey-2019/128557 "2025-01-23T01:33:38Z")

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I’ve come home to find my homey offline with one blue led, I’ve contacted support who said it’s faulty and asked for my invoice then radio silence when said i no longer have. i see I’m not the first with this blue led p…

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## [Before and after sunset](https://community.homey.app/t/before-and-after-sunset/125508)

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**Author:** [@Mats1](https://community.homey.app/u/Mats1)\
**Replies:** 9\
**Last updated:** [January 22, 2025, 11:20pm UTC](https://community.homey.app/t/before-and-after-sunset/125508 "2025-01-22T23:20:57Z")

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Hi, I have a number of switches for lamps that I want to turn on, let’s say 30 min before sunset and turn off 30 min after sunset. I can create cards in the flows relating to sun rising in X minutes and/or setting in X…

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## [Heater connectivity (Cozytouch, Heatzy)](https://community.homey.app/t/heater-connectivity-cozytouch-heatzy/12568)

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**Author:** [@RomainBZH](https://community.homey.app/u/RomainBZH)\
**Replies:** 2\
**Last updated:** [January 22, 2025, 10:22pm UTC](https://community.homey.app/t/heater-connectivity-cozytouch-heatzy/12568 "2025-01-22T22:22:03Z")

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Hello everyone, Here the thing, I recently started to here about this Homey system and it does look promising. But anyway I still didn’t get one because for now I am looking to control my heater using Cozytouch (Sauter…

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## [Triple tricking issue](https://community.homey.app/t/triple-tricking-issue/128532)

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**Author:** [@Eko\_taas](https://community.homey.app/u/Eko_taas)\
**Replies:** 5\
**Last updated:** [January 22, 2025, 5:11pm UTC](https://community.homey.app/t/triple-tricking-issue/128532 "2025-01-22T17:11:05Z")

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I have strange issue with this very simple flow - turning on reported 3 times every time it happens: Only place where stopwatch modified is simply every hour: Any idea where this might come?

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## ["remove any node" what does it do?](https://community.homey.app/t/remove-any-node-what-does-it-do/128463)

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**Author:** [@Kjetil\_Knutsen](https://community.homey.app/u/Kjetil_Knutsen)\
**Replies:** 2\
**Last updated:** [January 22, 2025, 4:47pm UTC](https://community.homey.app/t/remove-any-node-what-does-it-do/128463 "2025-01-22T16:47:57Z")

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Looking for information about the button “remove any node” witch is located in the developer web page

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## [Aqara not able to connect to Homey Bridge](https://community.homey.app/t/aqara-not-able-to-connect-to-homey-bridge/128382)

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**Author:** [@Joey\_S](https://community.homey.app/u/Joey_S)\
**Replies:** 11\
**Last updated:** [January 22, 2025, 3:59pm UTC](https://community.homey.app/t/aqara-not-able-to-connect-to-homey-bridge/128382 "2025-01-22T15:59:13Z")

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Hi! I am quite new to the whole Homey Ecosystem, but I can’t seem to find a solution online… Whenever I try to add the Aqara App to my Homey Bridge I get a message saying; App is not compatible with Homey v12.2.0, requi…

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## [Zigbee could not start](https://community.homey.app/t/zigbee-could-not-start/49335)

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**Author:** [@MortenSvendsen](https://community.homey.app/u/MortenSvendsen)\
**Replies:** 4\
**Last updated:** [January 21, 2025, 9:27pm UTC](https://community.homey.app/t/zigbee-could-not-start/49335 "2025-01-21T21:27:50Z")

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Hi After the latest update, i had to pair all my zigbee devices again, but then i got in to trouble when i hit 15, and was trying to start again. When i try to add anything then it just says that Zigbee could not start…

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## [Temperature sensors in homey](https://community.homey.app/t/temperature-sensors-in-homey/126108)

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**Author:** [@steff](https://community.homey.app/u/steff)\
**Replies:** 8\
**Last updated:** [January 21, 2025, 9:25pm UTC](https://community.homey.app/t/temperature-sensors-in-homey/126108 "2025-01-21T21:25:30Z")

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Hi I am interested in a way to get temperature readings into homey for freezer,fridge,jacuzzi water, water heater/boiler etc. The suggestions I find for this is a DS18B20 attached to a shelly uni plus. And for the fre…

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## [Is Z-Wave SmartStart supported by Homey](https://community.homey.app/t/is-z-wave-smartstart-supported-by-homey/29196)

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**Author:** [@Chris\_Peters](https://community.homey.app/u/Chris_Peters)\
**Replies:** 19\
**Last updated:** [January 21, 2025, 7:32pm UTC](https://community.homey.app/t/is-z-wave-smartstart-supported-by-homey/29196 "2025-01-21T19:32:14Z")

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I just bought a couple of new Z-Wave devices that according to the manual support Z-Wave smart start. I am currently not able to include the devices using the Neo Coolcam app which did work for older devices. Does anyone…

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## [Homey app MacOS 14.4.1](https://community.homey.app/t/homey-app-macos-14-4-1/107916)

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**Author:** [@Thon\_Bor](https://community.homey.app/u/Thon_Bor)\
**Replies:** 12\
**Last updated:** [January 21, 2025, 5:34pm UTC](https://community.homey.app/t/homey-app-macos-14-4-1/107916 "2025-01-21T17:34:53Z")

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The Homey app for Mac is not working at all. Firstly it is not possible to login in an existing Homey installation??? I tried setting up a new account which failed completely! The app accepts userid/password and then han…

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## [Innr RC 210 initiates switch on / off Aqara Single Switch Module T1 (No Neutral)](https://community.homey.app/t/innr-rc-210-initiates-switch-on-off-aqara-single-switch-module-t1-no-neutral/119491)

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**Author:** [@kai.wagner.83](https://community.homey.app/u/kai.wagner.83)\
**Replies:** 6\
**Last updated:** [January 21, 2025, 4:34pm UTC](https://community.homey.app/t/innr-rc-210-initiates-switch-on-off-aqara-single-switch-module-t1-no-neutral/119491 "2025-01-21T16:34:18Z")

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Hello, I have some Innr RC 210 in use that initiates switch on / off Aqara Single Switch Module T1 (No Neutral) with a connected lamp. SInce some days or even weeks there is a strange behaviour. Lamp is off and I press…

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## [Is my Homey broken? (1 blue led)](https://community.homey.app/t/is-my-homey-broken-1-blue-led/43349)

<div class="topic-metadata">

**Author:** [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\
**Replies:** 17\
**Last updated:** [January 21, 2025, 2:44pm UTC](https://community.homey.app/t/is-my-homey-broken-1-blue-led/43349 "2025-01-21T14:44:30Z")

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I wonder if my Homey (Pro) is broken… :frowning: After it seddenly restarted a few times, I got a random coloured ledring. Like a rainbow, but in another order. Then I pulled the plug for 15 min and plugged it back in. …

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## [You do not have any Homeys](https://community.homey.app/t/you-do-not-have-any-homeys/128381)

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**Author:** [@Mattijs\_Brunink](https://community.homey.app/u/Mattijs_Brunink)\
**Replies:** 5\
**Last updated:** [January 21, 2025, 1:19pm UTC](https://community.homey.app/t/you-do-not-have-any-homeys/128381 "2025-01-21T13:19:08Z")

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When i log in on the web site i got the message “You do not have any Homeys” but I do have them in the mobile app, also I can not sent in a support request, i got an black error, please help How can I submit my diagn…

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## [Flow to re-enable a flow doesn't work](https://community.homey.app/t/flow-to-re-enable-a-flow-doesnt-work/128434)

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**Author:** [@Eternity](https://community.homey.app/u/Eternity)\
**Replies:** 3\
**Last updated:** [January 21, 2025, 11:16am UTC](https://community.homey.app/t/flow-to-re-enable-a-flow-doesnt-work/128434 "2025-01-21T11:16:43Z")

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When I test this flow: It confirms to have run, but the advanced flow is not enabled: What am I missing?

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## [Socket client in Homey script](https://community.homey.app/t/socket-client-in-homey-script/128433)

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**Author:** [@Rob\_G](https://community.homey.app/u/Rob_G)\
**Replies:** 4\
**Last updated:** [January 21, 2025, 9:49am UTC](https://community.homey.app/t/socket-client-in-homey-script/128433 "2025-01-21T09:49:08Z")

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I’m trying to write some JS code in HomeyScript, that can access my solar power ECU. Basically, I want to open a socket, write something to it and wait for the response. I have a small Python script that is working, bu…

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## [Gledopto zigbee lights freezes, must turn off and on power to control them again](https://community.homey.app/t/gledopto-zigbee-lights-freezes-must-turn-off-and-on-power-to-control-them-again/128367)

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**Author:** [@Lidvar\_Husoy](https://community.homey.app/u/Lidvar_Husoy)\
**Replies:** 1\
**Last updated:** [January 21, 2025, 2:42am UTC](https://community.homey.app/t/gledopto-zigbee-lights-freezes-must-turn-off-and-on-power-to-control-them-again/128367 "2025-01-21T02:42:47Z")

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As described in topic I have an issue with multiple gledopto bulbs (8pieces GL-S-007Z, 3pieces GL-B-008P, and 1piece GL-B-001ZS) The possibility for Homey to control the bulbs seems to freeze after some time (can be hou…

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## [Webhook with ubiquiti protect](https://community.homey.app/t/webhook-with-ubiquiti-protect/122324)

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**Author:** [@tanwk3](https://community.homey.app/u/tanwk3)\
**Replies:** 11\
**Last updated:** [January 20, 2025, 2:45pm UTC](https://community.homey.app/t/webhook-with-ubiquiti-protect/122324 "2025-01-20T14:45:46Z")

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I have tried using the logic in homey using the URL provided with the myevent tag and = it to a name and paste it into the customer webhook in ubiquiti protect alarm and set as POST and it doesnt work when triggered. Any…

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## [Rate limited on backups?](https://community.homey.app/t/rate-limited-on-backups/26454)

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**Author:** [@Dennis\_Brouwer](https://community.homey.app/u/Dennis_Brouwer)\
**Replies:** 22\
**Last updated:** [January 20, 2025, 1:16pm UTC](https://community.homey.app/t/rate-limited-on-backups/26454 "2025-01-20T13:16:26Z")

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Hi, I’ve enabled the backups last week and everything was fine, when i just checked the Homey app the logs were filled with backup errors and upon checking the backup screen i found that it was being rate limited. But w…

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## [Homey bridge keep loosing conection](https://community.homey.app/t/homey-bridge-keep-loosing-conection/91148)

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**Author:** [@RSP](https://community.homey.app/u/RSP)\
**Replies:** 3\
**Last updated:** [January 20, 2025, 11:19am UTC](https://community.homey.app/t/homey-bridge-keep-loosing-conection/91148 "2025-01-20T11:19:58Z")

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I am a very new user of Homey. The installation went well together with the integration of heating cables. After a couple of hours, Homey Bridge loses its connection. I have turned off 5ghz on my router. Any tips?

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## [APC UPS Monitoring - AP9640 Network Management Card](https://community.homey.app/t/apc-ups-monitoring-ap9640-network-management-card/128354)

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**Author:** [@gary.osullivan](https://community.homey.app/u/gary.osullivan)\
**Replies:** 0\
**Last updated:** [January 20, 2025, 9:19am UTC](https://community.homey.app/t/apc-ups-monitoring-ap9640-network-management-card/128354 "2025-01-20T09:19:30Z")

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Hi, Has anyone managed to monitor/integrate an APC Smart-UPS with an AP9640 Network Management Card? Your knowledge/experience would be appreciated if you have. Gary

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## [iSmartGate app with more than one device](https://community.homey.app/t/ismartgate-app-with-more-than-one-device/95955)

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**Author:** [@Philip\_W\_daSilva](https://community.homey.app/u/Philip_W_daSilva)\
**Replies:** 10\
**Last updated:** [January 20, 2025, 1:23am UTC](https://community.homey.app/t/ismartgate-app-with-more-than-one-device/95955 "2025-01-20T01:23:17Z")

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Hi, I’m using the iSmartGate app and its working fine. My problem is that the app only allows me to connect to one iSmartGate device in the settings and I have two devices? Is there anyway to solve this? Can I for examp…

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## [Why is Homey sending zwave transactions to technisat](https://community.homey.app/t/why-is-homey-sending-zwave-transactions-to-technisat/128267)

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**Author:** [@marcel\_lathouwers](https://community.homey.app/u/marcel_lathouwers)\
**Replies:** 1\
**Last updated:** [January 20, 2025, 12:07am UTC](https://community.homey.app/t/why-is-homey-sending-zwave-transactions-to-technisat/128267 "2025-01-20T00:07:41Z")

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Hi all, I have 20 zwave devices, most from fibaro. The zwave network is pretty stable. Had quite a struggle to add a new fibaro dimmer 2 this weekend, but with all the suggestions in other posts in the community I got i…

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## [Folders for webhooks](https://community.homey.app/t/folders-for-webhooks/128323)

<div class="topic-metadata">

**Author:** [@John\_William\_Brekke](https://community.homey.app/u/John_William_Brekke)\
**Replies:** 0\
**Last updated:** [January 19, 2025, 10:45pm UTC](https://community.homey.app/t/folders-for-webhooks/128323 "2025-01-19T22:45:40Z")

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Should homey make folders in webhooks? it would be nice with webhooks inside folders so you know where that webhook is used and for what it’s used for.

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## [Namron K8 switch won\`t stop blinking](https://community.homey.app/t/namron-k8-switch-won-t-stop-blinking/128266)

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**Author:** [@Thomas\_Antonsen](https://community.homey.app/u/Thomas_Antonsen)\
**Replies:** 0\
**Last updated:** [January 19, 2025, 11:03am UTC](https://community.homey.app/t/namron-k8-switch-won-t-stop-blinking/128266 "2025-01-19T11:03:13Z")

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This is the same switch as the Heatit Z-push button 8. I had to reset switch. There was no possebility to remove it from the bridge first. It\`s a press and hold I/O buttons for over 10 seconds. Confirmed with 4 (really)…

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## [Tasmota & Matter](https://community.homey.app/t/tasmota-matter/126513)

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**Author:** [@Martin072](https://community.homey.app/u/Martin072)\
**Replies:** 8\
**Last updated:** [January 19, 2025, 5:55am UTC](https://community.homey.app/t/tasmota-matter/126513 "2025-01-19T05:55:45Z")

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Did anyone tried to connect a Tasmota device on Homey via Matter? As I understood correctly, Tasmota does not provide Bluetooth Commissioning and only support “On Network Commissioning” When I try to add a device on Ho…

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## [Delete multiple entries in time line](https://community.homey.app/t/delete-multiple-entries-in-time-line/128197)

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**Author:** [@Rmb](https://community.homey.app/u/Rmb)\
**Replies:** 4\
**Last updated:** [January 19, 2025, 12:22am UTC](https://community.homey.app/t/delete-multiple-entries-in-time-line/128197 "2025-01-19T00:22:38Z")

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Before introduction of the dashboards one could delete a bunch of timeline entries in the home page per app. Today only 1 entry at a time. Is that functionality gone?

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## [Philips Hue App versie 4.4.0 - Missing Capability Listener:onoff](https://community.homey.app/t/philips-hue-app-versie-4-4-0-missing-capability-listener-onoff/51223)

<div class="topic-metadata">

**Author:** [@Maikel\_Verhoeven](https://community.homey.app/u/Maikel_Verhoeven)\
**Replies:** 12\
**Last updated:** [January 18, 2025, 9:32pm UTC](https://community.homey.app/t/philips-hue-app-versie-4-4-0-missing-capability-listener-onoff/51223 "2025-01-18T21:32:28Z")

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Since this week, controlling the hue bulbs via the homey app does not work anymore. The message I get is “missing Capability Listener: onoff”. nothing new has been added recently the only thing I can think of is that t…

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## [Resideo / Honeywell T6R beheren](https://community.homey.app/t/resideo-honeywell-t6r-beheren/128216)

<div class="topic-metadata">

**Author:** [@PaulArts](https://community.homey.app/u/PaulArts)\
**Replies:** 0\
**Last updated:** [January 18, 2025, 8:52pm UTC](https://community.homey.app/t/resideo-honeywell-t6r-beheren/128216 "2025-01-18T20:52:24Z")

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I can see the current temperature setting of my T6R Thermostat but when I chance the temperature setting in Homey - it does not actually change the temp on the thermostat itself, any thoughts?

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