# Questions & Help **URL:** https://community.homey.app/c/questions-help/8.md?page=89 [Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md) **Page:** 90 --- ## [Insides / historical data not working since firmware 12.3.0](https://community.homey.app/t/insides-historical-data-not-working-since-firmware-12-3-0/129162)
**Author:** [@Pjotr\_van\_Mourik](https://community.homey.app/u/Pjotr_van_Mourik)\ **Replies:** 10\ **Last updated:** [January 30, 2025, 9:08am UTC](https://community.homey.app/t/insides-historical-data-not-working-since-firmware-12-3-0/129162 "2025-01-30T09:08:11Z")
Hello, None of my insights data is working since the Homey updated to software 12.3.0. Can anyone help me? Athom is not helping for some reason and is forwarding me to the forum… Best regards, Pjotr --- ## [NSPanel Pro & Homey Android app](https://community.homey.app/t/nspanel-pro-homey-android-app/128304)
**Author:** [@Sigmund](https://community.homey.app/u/Sigmund)\ **Replies:** 4\ **Last updated:** [January 30, 2025, 8:35am UTC](https://community.homey.app/t/nspanel-pro-homey-android-app/128304 "2025-01-30T08:35:22Z")
Hi there, For pretty much a year I’ve had a dormant NSPanel Pro in my wall and a Homey Pro 2023 that was waiting for the final touches to get setup and used daily. Well that time has come but to my surprise I’m not able… --- ## [Problem connecting to Tapo app and devices. Just fails](https://community.homey.app/t/problem-connecting-to-tapo-app-and-devices-just-fails/128430)
**Author:** [@Austin\_Skillings](https://community.homey.app/u/Austin_Skillings)\ **Replies:** 3\ **Last updated:** [January 30, 2025, 5:18am UTC](https://community.homey.app/t/problem-connecting-to-tapo-app-and-devices-just-fails/128430 "2025-01-30T05:18:26Z")
I try to connect to the homey app Tapo. I have tried both of them and same thing. The official one I try and when I try and login it says you can close the window as it seems like it successfully logged in. Then when I g… --- ## [Save and release/dispatch notifications later?](https://community.homey.app/t/save-and-release-dispatch-notifications-later/129257)
**Author:** [@Victor\_Nedstrom](https://community.homey.app/u/Victor_Nedstrom)\ **Replies:** 1\ **Last updated:** [January 29, 2025, 10:01pm UTC](https://community.homey.app/t/save-and-release-dispatch-notifications-later/129257 "2025-01-29T22:01:02Z")
Hi, I would like to allow notifications only from certain flows during night time (important ones), while disallowing notifications from unimportant ones. I have already accomplished this by creating a boolean, indicati… --- ## [Vaillant water boiler solution](https://community.homey.app/t/vaillant-water-boiler-solution/38433)
**Author:** [@Daniel\_S](https://community.homey.app/u/Daniel_S)\ **Replies:** 9\ **Last updated:** [January 29, 2025, 10:04pm UTC](https://community.homey.app/t/vaillant-water-boiler-solution/38433 "2025-01-29T22:04:00Z")
Hi, I have water underfloor heating on Vaillant gas boiler and ofcourse water heating. I have manual termostats in each room. I am hesitant to spend any money on smart termostats, because I barely change temperature duri… --- ## [Doubled entries in Google Home or Alexa](https://community.homey.app/t/doubled-entries-in-google-home-or-alexa/129258)
**Author:** [@Stefan\_Keicher](https://community.homey.app/u/Stefan_Keicher)\ **Replies:** 4\ **Last updated:** [January 29, 2025, 9:04pm UTC](https://community.homey.app/t/doubled-entries-in-google-home-or-alexa/129258 "2025-01-29T21:04:50Z")
Hello everyone, I’m relatively new here and after a short test with Homey Cloud I bought a Pro. So far I’m quite impressed with the possibilities. I also have a Hue bridge with many devices that are connected to Homey Pr… --- ## [Homey pro pre 2019, seems dead](https://community.homey.app/t/homey-pro-pre-2019-seems-dead/128763)
**Author:** [@HypeTaxx](https://community.homey.app/u/HypeTaxx)\ **Replies:** 7\ **Last updated:** [January 29, 2025, 6:02pm UTC](https://community.homey.app/t/homey-pro-pre-2019-seems-dead/128763 "2025-01-29T18:02:02Z")
I just bought a used Homey Pro pre-2019. The seller of course states that it worked when it was shipped in its original packaging, and I believe that. However, when I power it on, nothing happens, even after several hour… --- ## [\[Script\] Moon-phase appi form Rapid in .js script have some problems](https://community.homey.app/t/script-moon-phase-appi-form-rapid-in-js-script-have-some-problems/129104)
**Author:** [@Theo\_de\_Koning](https://community.homey.app/u/Theo_de_Koning)\ **Replies:** 2\ **Last updated:** [January 29, 2025, 5:55pm UTC](https://community.homey.app/t/script-moon-phase-appi-form-rapid-in-js-script-have-some-problems/129104 "2025-01-29T17:55:35Z")
To get the JSON file of the moon data it seem to me that it cant by the Logic Get card. What I found was a .js script but there are some difficulties for Homey-script. 1 const fetchMoonPhaseData = async () => { 2 … --- ## [Local backup Homey Pro 2023 Setup error](https://community.homey.app/t/local-backup-homey-pro-2023-setup-error/90277)
**Author:** [@Amersfoort](https://community.homey.app/u/Amersfoort)\ **Replies:** 13\ **Last updated:** [January 29, 2025, 3:50pm UTC](https://community.homey.app/t/local-backup-homey-pro-2023-setup-error/90277 "2025-01-29T15:50:03Z")
Trying to backup Homey Pro 2023 v10.0.06 locally. I follow the instructions with pin and reboot Homey connected with usb to the computer (orange light). On my Windows 11 the Homey was not found with the suggestion to dow… --- ## [Anyone has tried iFAN4-L OR H FROM SONOFF?](https://community.homey.app/t/anyone-has-tried-ifan4-l-or-h-from-sonoff/129210)
**Author:** [@djvagnetti](https://community.homey.app/u/djvagnetti)\ **Replies:** 0\ **Last updated:** [January 29, 2025, 12:22pm UTC](https://community.homey.app/t/anyone-has-tried-ifan4-l-or-h-from-sonoff/129210 "2025-01-29T12:22:50Z")
CEILING FANS WITH INTEGRATED LED LIGHTS ARE A PAIN! Any new luck with ceiling fans with integrated led lights, the iFAN4-L from SONOFF relay seems promising but it is not supported. I have 4 of those fans, gotta check f… --- ## [HOWTO Solution: Shelly BLU TRV with Gen 3 Gateway](https://community.homey.app/t/howto-solution-shelly-blu-trv-with-gen-3-gateway/129185)
**Author:** [@Theuns\_vanNiekerk](https://community.homey.app/u/Theuns_vanNiekerk)\ **Replies:** 0\ **Last updated:** [January 29, 2025, 8:09am UTC](https://community.homey.app/t/howto-solution-shelly-blu-trv-with-gen-3-gateway/129185 "2025-01-29T08:09:12Z")
I am busy migrating the house thermostats for room radiator heaters to Shelly TRV controls. To integrate into the system I need valve control over the TRV, which Shelly says it provides, but the implementation is less cl… --- ## [Smoke detector with a siren that I can also trigger manually](https://community.homey.app/t/smoke-detector-with-a-siren-that-i-can-also-trigger-manually/129025)
**Author:** [@fhlznr](https://community.homey.app/u/fhlznr)\ **Replies:** 2\ **Last updated:** [January 29, 2025, 6:01am UTC](https://community.homey.app/t/smoke-detector-with-a-siren-that-i-can-also-trigger-manually/129025 "2025-01-29T06:01:37Z")
Break-in would probably fit better here! Here’s the updated version: Hello everyone, Iam looking for a smoke detector where I can control the integrated siren separately. Example: Window contact opens (break-in), t… --- ## [Homey x alexa doublon and automate \*newbie](https://community.homey.app/t/homey-x-alexa-doublon-and-automate-newbie/129179)
**Author:** [@Sir\_Wellan](https://community.homey.app/u/Sir_Wellan)\ **Replies:** 0\ **Last updated:** [January 29, 2025, 4:53am UTC](https://community.homey.app/t/homey-x-alexa-doublon-and-automate-newbie/129179 "2025-01-29T04:53:53Z")
Hello gang, im pretty new to smart home and ive link my alexa to homey and veci-versa, what i have at home i got smart blind from smartwings that i am gonna connect evantually via matte thread, i got a genie garage door … --- ## [Ugreen Nas](https://community.homey.app/t/ugreen-nas/129172)
**Author:** [@Hardy\_Leiz](https://community.homey.app/u/Hardy_Leiz)\ **Replies:** 1\ **Last updated:** [January 29, 2025, 3:47am UTC](https://community.homey.app/t/ugreen-nas/129172 "2025-01-29T03:47:38Z")
Hallo zusammen, is the UGREEN NAS compatible with the Homey Pro 2023 supported? Will there be an app coming in the next few months? or which app can I use for this? Thanks for the support. --- ## [Backup plan did not auto renew?](https://community.homey.app/t/backup-plan-did-not-auto-renew/128518)
**Author:** [@Michael\_Fritzsche](https://community.homey.app/u/Michael_Fritzsche)\ **Replies:** 12\ **Last updated:** [January 28, 2025, 8:09pm UTC](https://community.homey.app/t/backup-plan-did-not-auto-renew/128518 "2025-01-28T20:09:38Z")
Today I noticed that my backup plan from January 19th 2024 did not auto renew!? What the… when I subscribe such a service, i do not expect the necessity to take action every year! I expected it to simply renew via paypal… --- ## [CPU usage in Insight, how does it work?](https://community.homey.app/t/cpu-usage-in-insight-how-does-it-work/129148)
**Author:** [@Paxman](https://community.homey.app/u/Paxman)\ **Replies:** 1\ **Last updated:** [January 28, 2025, 7:12pm UTC](https://community.homey.app/t/cpu-usage-in-insight-how-does-it-work/129148 "2025-01-28T19:12:04Z")
Hey Homeys! I’m chasing major issues with my Homey and I found that Insight can display CPU usage for Homey itself and for apps. So I thought that it might be helpful to see if something is hogging CPU resources. Howev… --- ## [\[Q&A\] Two Factor Authentication (2FA) with Homey Account](https://community.homey.app/t/q-a-two-factor-authentication-2fa-with-homey-account/45964)
**Author:** [@Dijker](https://community.homey.app/u/Dijker)\ **Replies:** 24\ **Last updated:** [January 28, 2025, 5:31pm UTC](https://community.homey.app/t/q-a-two-factor-authentication-2fa-with-homey-account/45964 "2025-01-28T17:31:11Z")
To centralise Questions and Answers around Two Factor Authentication! (2FA) with your Homey Account I suggest keeping one topic. This opening post will be updated is necessary. Ask your questions in this Topic! Atho… --- ## [Temperature between?](https://community.homey.app/t/temperature-between/106275)
**Author:** [@Bjorn\_Fannar\_Hafstei](https://community.homey.app/u/Bjorn_Fannar_Hafstei)\ **Replies:** 5\ **Last updated:** [January 28, 2025, 4:23pm UTC](https://community.homey.app/t/temperature-between/106275 "2025-01-28T16:23:46Z")
is there a option to trigger something if the temperature is between two setpoints on when temp is +10 and turns off at +5 then on again when +5 again and off if higher then +10? --- ## [Inquiry About RBAC and User Interface Separation in Homey Pro](https://community.homey.app/t/inquiry-about-rbac-and-user-interface-separation-in-homey-pro/129066)
**Author:** [@Tomas\_Krcmar](https://community.homey.app/u/Tomas_Krcmar)\ **Replies:** 2\ **Last updated:** [January 28, 2025, 11:48am UTC](https://community.homey.app/t/inquiry-about-rbac-and-user-interface-separation-in-homey-pro/129066 "2025-01-28T11:48:02Z")
HI, I’m currently working on a project using Homey Pro, and I have a specific question regarding user management and role-based access control (RBAC). Are there any plans to introduce RBAC functionality in Homey Pro? Sp… --- ## [Homey Cloud - stuck on being upgraded screen](https://community.homey.app/t/homey-cloud-stuck-on-being-upgraded-screen/128933)
**Author:** [@Ferdi\_van\_den\_Bulk](https://community.homey.app/u/Ferdi_van_den_Bulk)\ **Replies:** 9\ **Last updated:** [January 28, 2025, 11:38am UTC](https://community.homey.app/t/homey-cloud-stuck-on-being-upgraded-screen/128933 "2025-01-28T11:38:18Z")
Used my homey cloud for over a year now, all went good until 4 days ago. Homey somehow disconnected and is now stuck on the upgrade screen. Anybody knows what to do? --- ## [Polling interval](https://community.homey.app/t/polling-interval/129056)
**Author:** [@Craig\_Engel](https://community.homey.app/u/Craig_Engel)\ **Replies:** 1\ **Last updated:** [January 28, 2025, 11:25am UTC](https://community.homey.app/t/polling-interval/129056 "2025-01-28T11:25:54Z")
I am having problems with delay in triggering flow from a ZooZ switch to a Zibee controller. Homey pro 2023. I found a thread where a user changed the polling interval of a Leviton switch and that solved the problem. Can… --- ## [Homey pro as a zwave slave](https://community.homey.app/t/homey-pro-as-a-zwave-slave/128292)
**Author:** [@Shao\_Toshi](https://community.homey.app/u/Shao_Toshi)\ **Replies:** 4\ **Last updated:** [January 28, 2025, 8:58am UTC](https://community.homey.app/t/homey-pro-as-a-zwave-slave/128292 "2025-01-28T08:58:42Z")
Hi, I bought a Homey pro 2023 and would like use my Homey pro 2019 as a zwave slave. I installed the Homesh app, but also there don’t see the possibility for using it as a zwave slave. Many thanks for your help and sug… --- ## [Linxee](https://community.homey.app/t/linxee/129022)
**Author:** [@Carlo\_Veraart](https://community.homey.app/u/Carlo_Veraart)\ **Replies:** 1\ **Last updated:** [January 28, 2025, 4:39am UTC](https://community.homey.app/t/linxee/129022 "2025-01-28T04:39:32Z")
Hello, in a few weeks I will install a Homey Pro in France. I noticed that the ‘french’ solution for ‘Homewizard’ is called Lixee, but I also noticed that this brand is not officially supported… and that flow possibiliti… --- ## [Problem triggering a flow from another flow](https://community.homey.app/t/problem-triggering-a-flow-from-another-flow/46122)
**Author:** [@BjarteB](https://community.homey.app/u/BjarteB)\ **Replies:** 20\ **Last updated:** [January 27, 2025, 11:03pm UTC](https://community.homey.app/t/problem-triggering-a-flow-from-another-flow/46122 "2025-01-27T23:03:25Z")
I have an issue with triggering a flow from another flow, it seems to me that the subflow is not running. This can be tested with making 2 flows: Flow1 When: When this flow is started Then: Activate Flow 2 Flow2 Wh… --- ## [Switching is very slow](https://community.homey.app/t/switching-is-very-slow/128952)
**Author:** [@Craig\_Engel](https://community.homey.app/u/Craig_Engel)\ **Replies:** 7\ **Last updated:** [January 27, 2025, 9:44pm UTC](https://community.homey.app/t/switching-is-very-slow/128952 "2025-01-27T21:44:19Z")
I have 47 Z-Wave Switches and 49 Zigbee RGBW controllers. Memory and storage are about 1/2 of available. Using ZooZ and Enbrighten switches. Zigbees respond fine when controlled by the App. When triggered by flows from… --- ## [Logic calculate split a string](https://community.homey.app/t/logic-calculate-split-a-string/106329)
**Author:** [@Goldunexist](https://community.homey.app/u/Goldunexist)\ **Replies:** 8\ **Last updated:** [January 27, 2025, 6:05pm UTC](https://community.homey.app/t/logic-calculate-split-a-string/106329 "2025-01-27T18:05:28Z")
Hi Everyone, I have a question about splitting a particular string. The string that I have holds a date and time like this: 2024-03-16T14:00:00.000+01:00 Now I want to extract the day, the hour and the minutes. I fou… --- ## [Boiler heat up with Frank Energie](https://community.homey.app/t/boiler-heat-up-with-frank-energie/124766)
**Author:** [@Allard\_Schaap](https://community.homey.app/u/Allard_Schaap)\ **Replies:** 2\ **Last updated:** [December 22, 2024, 10:04pm UTC](https://community.homey.app/t/boiler-heat-up-with-frank-energie/124766 "2024-12-22T22:04:58Z")
Hi, I have a boiler I want to heat when the price is low using Frank Energie I made two flows but can’t get the “on flow” to work, the “off flow” is working fine. See the pictures. Why isn’t the “on flow” working? T… --- ## [Dimming problem with Fibaro Dimmer 2 + Bypass](https://community.homey.app/t/dimming-problem-with-fibaro-dimmer-2-bypass/4522)
**Author:** [@Jonas\_Hermansen](https://community.homey.app/u/Jonas_Hermansen)\ **Replies:** 22\ **Last updated:** [January 27, 2025, 11:56am UTC](https://community.homey.app/t/dimming-problem-with-fibaro-dimmer-2-bypass/4522 "2025-01-27T11:56:16Z")
I have a Fibaro Dimmer 2 with Bypass 2 that I can’t get to dim properly. It’s installed in a euFix adapter according to the instructions, and it works in the sense that it turns on and off with both the app and the swit… --- ## [Fibaro Dimmer 2 dimming](https://community.homey.app/t/fibaro-dimmer-2-dimming/50737)
**Author:** [@Henrik111](https://community.homey.app/u/Henrik111)\ **Replies:** 10\ **Last updated:** [January 27, 2025, 11:44am UTC](https://community.homey.app/t/fibaro-dimmer-2-dimming/50737 "2025-01-27T11:44:44Z")
I have had a Dimmer 2 installed with Tellstick to control a led spotlight rail with 5 lights and it has worked well. But now when I have switched to Homey the lowest dimmer level is higher than with Tellstick, I have tri… --- ## [Fibaro dimmer 2 minimum brightness](https://community.homey.app/t/fibaro-dimmer-2-minimum-brightness/74274)
**Author:** [@Vegard\_Kambe](https://community.homey.app/u/Vegard_Kambe)\ **Replies:** 3\ **Last updated:** [January 27, 2025, 11:43am UTC](https://community.homey.app/t/fibaro-dimmer-2-minimum-brightness/74274 "2025-01-27T11:43:17Z")
I have a problem with Fibaro dimmer 2. They do not dim low enough. That problem is solved by changing minimum brightness parameter to 2. (overriding the auto calibrated minimum) BUT that also causes the dimmer to take a … [Previous page](https://community.homey.app/c/questions-help/8.md?page=88) [Next page](https://community.homey.app/c/questions-help/8.md?page=90)