# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=87

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 88

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## [‘Off command’ switches lamp off, but on again](https://community.homey.app/t/off-command-switches-lamp-off-but-on-again/130052)

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**Author:** [@Jos\_Zwanenburg](https://community.homey.app/u/Jos_Zwanenburg)\
**Replies:** 3\
**Last updated:** [February 8, 2025, 6:11pm UTC](https://community.homey.app/t/off-command-switches-lamp-off-but-on-again/130052 "2025-02-08T18:11:16Z")

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For a few weeks now, a command ‘off’ given via google switches the lamp off, but a second later on again. It doen’t happen always…. When the command is given via Siri no problem. I suspected something in google. So I …

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## [Rademacher Rollotron](https://community.homey.app/t/rademacher-rollotron/116805)

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**Author:** [@Marco\_Schott](https://community.homey.app/u/Marco_Schott)\
**Replies:** 10\
**Last updated:** [February 8, 2025, 5:08pm UTC](https://community.homey.app/t/rademacher-rollotron/116805 "2025-02-08T17:08:05Z")

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I ´m searching a way to integrade the Rademacher Rollotron 1400 to the Homey Pro 3. A Rademacher Homepilot App???

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## [Schlage Encode Plus Smart Lock supported on Homey Pro?](https://community.homey.app/t/schlage-encode-plus-smart-lock-supported-on-homey-pro/109937)

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**Author:** [@JPatel](https://community.homey.app/u/JPatel)\
**Replies:** 2\
**Last updated:** [February 8, 2025, 3:46pm UTC](https://community.homey.app/t/schlage-encode-plus-smart-lock-supported-on-homey-pro/109937 "2025-02-08T15:46:09Z")

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Hi Homey Support Team and Homey users, I’m curious to know if the Schlage Encode Plus Wifi smart lock is compatible with Homey. I noticed that the supported devices listed in the app include Z-Wave and Encode WiFi. Tha…

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## [Homey restart - sometimes all Apps are not working after restart](https://community.homey.app/t/homey-restart-sometimes-all-apps-are-not-working-after-restart/127962)

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**Author:** [@Eko\_taas](https://community.homey.app/u/Eko_taas)\
**Replies:** 2\
**Last updated:** [February 8, 2025, 1:30pm UTC](https://community.homey.app/t/homey-restart-sometimes-all-apps-are-not-working-after-restart/127962 "2025-02-08T13:30:16Z")

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Background: In my case Homey is restarted (once and then) by Advanced-flow when certain error(s) are detected too many times in last 5 minutes (separate story…) In most of the times all good after auto-restart (as all a…

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## [Govee M1 LED Strip Connectivity Issue with Homey Pro (Matter)](https://community.homey.app/t/govee-m1-led-strip-connectivity-issue-with-homey-pro-matter/97449)

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**Author:** [@Rick\_Gude](https://community.homey.app/u/Rick_Gude)\
**Replies:** 4\
**Last updated:** [February 8, 2025, 12:41am UTC](https://community.homey.app/t/govee-m1-led-strip-connectivity-issue-with-homey-pro-matter/97449 "2025-02-08T00:41:37Z")

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I’m experiencing an issue with my Govee M1 LED strip. Initially, I successfully connected it to Homey Pro via Matter. However, when I recently attempted to reconnect after removing it completely, Homey Pro was unable to …

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## [Homey alarm to phone](https://community.homey.app/t/homey-alarm-to-phone/103791)

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**Author:** [@Tirrazo](https://community.homey.app/u/Tirrazo)\
**Replies:** 11\
**Last updated:** [February 7, 2025, 8:19pm UTC](https://community.homey.app/t/homey-alarm-to-phone/103791 "2025-02-07T20:19:04Z")

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Hi, Can’t find any similar question so I have to ask. Is there a way that I can get a notification when something happens on Homey? Either a notification from the mobile app itself (sound) or another app with an alarm…

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## [NEXA works so so, but good after restart](https://community.homey.app/t/nexa-works-so-so-but-good-after-restart/129991)

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**Author:** [@olabil](https://community.homey.app/u/olabil)\
**Replies:** 0\
**Last updated:** [February 7, 2025, 4:04pm UTC](https://community.homey.app/t/nexa-works-so-so-but-good-after-restart/129991 "2025-02-07T16:04:19Z")

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Lately my NEXA units have started to work intermittently. Well, after restart all works fine, but after a few weeks they only work sometimes. Anyone else experienced this problem?

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## [Fetch request - Somfy Protect](https://community.homey.app/t/fetch-request-somfy-protect/95123)

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**Author:** [@Jeff\_McFly](https://community.homey.app/u/Jeff_McFly)\
**Replies:** 3\
**Last updated:** [February 6, 2025, 9:49pm UTC](https://community.homey.app/t/fetch-request-somfy-protect/95123 "2025-02-06T21:49:32Z")

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Hi, I’d like to control my Somfy Protect (formally known as MyFox) alarm system directly from Homey. Unfortunately, there is currently no app available. However, I have found a few developments that seem to work on othe…

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## [Check Homeys expected IP to a Hue hub](https://community.homey.app/t/check-homeys-expected-ip-to-a-hue-hub/129882)

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**Author:** [@ehm](https://community.homey.app/u/ehm)\
**Replies:** 4\
**Last updated:** [February 6, 2025, 9:18pm UTC](https://community.homey.app/t/check-homeys-expected-ip-to-a-hue-hub/129882 "2025-02-06T21:18:05Z")

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Hi! I just restarted all of my devices in my home network, resulting in one of my Philips Hue hubs getting a new IP. I’ve forgotten to set that one to be static. Now Homey can’t find the hub. Is there a way to find out …

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## [Homey Bridge - Fibaro or Heiman CO Detector?](https://community.homey.app/t/homey-bridge-fibaro-or-heiman-co-detector/129884)

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**Author:** [@EBG](https://community.homey.app/u/EBG)\
**Replies:** 7\
**Last updated:** [February 6, 2025, 6:02pm UTC](https://community.homey.app/t/homey-bridge-fibaro-or-heiman-co-detector/129884 "2025-02-06T18:02:43Z")

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Hi, I’m looking for a CO detector and I hope someone can help. I have a Homey Bridge. I’m looking at the Fibaro, which is Z Wave+ and has it’s own app in Homey, or the Heiman which is zigbee but doesn’t have an app. Hei…

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## [Insight download incorrect](https://community.homey.app/t/insight-download-incorrect/129894)

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**Author:** [@RLucassen](https://community.homey.app/u/RLucassen)\
**Replies:** 4\
**Last updated:** [February 6, 2025, 12:36pm UTC](https://community.homey.app/t/insight-download-incorrect/129894 "2025-02-06T12:36:36Z")

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Hi, Today I discovered that insights don’t show the correct values. If I show the last hour of energy consumption, then values of my energy consumption show as low as 180W, when showing the last 6 hours values are highe…

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## [Ikea vey slow responses](https://community.homey.app/t/ikea-vey-slow-responses/129311)

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**Author:** [@larspalmqvistdk](https://community.homey.app/u/larspalmqvistdk)\
**Replies:** 29\
**Last updated:** [February 6, 2025, 3:13am UTC](https://community.homey.app/t/ikea-vey-slow-responses/129311 "2025-02-06T03:13:31Z")

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Ok this is like the theird time writing here to hope for som responce from a clever guy, i thoght that was me :slight\_smile: … all my ikea bulp connected directly to homey are slow and turns of one by one with a delay, …

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## [Homey.users.getUserMe() Returns Incorrect User Information in Homey Script](https://community.homey.app/t/homey-users-getuserme-returns-incorrect-user-information-in-homey-script/129031)

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**Author:** [@Baptiste\_Dhaussy](https://community.homey.app/u/Baptiste_Dhaussy)\
**Replies:** 17\
**Last updated:** [February 5, 2025, 9:20pm UTC](https://community.homey.app/t/homey-users-getuserme-returns-incorrect-user-information-in-homey-script/129031 "2025-02-05T21:20:04Z")

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Hi everyone, I encountered an issue with the Homey.users.getUserMe() function when using it in Homey Script. Expected Behavior: When I run Homey.users.getUserMe() on the Homey Developer platform, it correctly return…

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## [Homey Pro in campervan](https://community.homey.app/t/homey-pro-in-campervan/114209)

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**Author:** [@Petter\_Olsen](https://community.homey.app/u/Petter_Olsen)\
**Replies:** 10\
**Last updated:** [February 5, 2025, 7:39pm UTC](https://community.homey.app/t/homey-pro-in-campervan/114209 "2025-02-05T19:39:31Z")

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Anybody have experience using homey in a camper van? I’m thinking to to install and use Heimdall security, and other things! the Homey does not pull that many watts, should be possible. Have a batterypack of 300ah (lifep…

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## [Advanced Flow and HomeyScript](https://community.homey.app/t/advanced-flow-and-homeyscript/74196)

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**Author:** [@Hamster](https://community.homey.app/u/Hamster)\
**Replies:** 11\
**Last updated:** [February 5, 2025, 7:16pm UTC](https://community.homey.app/t/advanced-flow-and-homeyscript/74196 "2025-02-05T19:16:11Z")

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I have created a Homey Script which returns the number of TV Programs found. I want to use that script in an advanced flow, but there’s no card for “Execute Script with an Argument and Return a Number”. There’s only…

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## [Transferring Nanoleaf connections from app to Homey's Matter network](https://community.homey.app/t/transferring-nanoleaf-connections-from-app-to-homeys-matter-network/129854)

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**Author:** [@Koala](https://community.homey.app/u/Koala)\
**Replies:** 1\
**Last updated:** [February 5, 2025, 6:37pm UTC](https://community.homey.app/t/transferring-nanoleaf-connections-from-app-to-homeys-matter-network/129854 "2025-02-05T18:37:01Z")

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Heya, happy to finally be here! Recently bought a homey Pro to which I’m trying to connect my Nanoleaf GU10s. I’m trying to find a way which doesn’t require ne to take all my fittings out of my ceilings. I have connect…

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## [Battery Zigbee device marked with gray question mark, why?](https://community.homey.app/t/battery-zigbee-device-marked-with-gray-question-mark-why/129842)

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**Author:** [@Paxman](https://community.homey.app/u/Paxman)\
**Replies:** 1\
**Last updated:** [February 5, 2025, 6:16pm UTC](https://community.homey.app/t/battery-zigbee-device-marked-with-gray-question-mark-why/129842 "2025-02-05T18:16:36Z")

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Hey Homeys! Does anyone know why a Zigbee device gets marked with a gray question mark in Developer tools? (And for those on this forum who like to nitpick over words…I know it’s a black question mark in a gray square.) …

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## [Matter connection to Hue Bridge stopped working](https://community.homey.app/t/matter-connection-to-hue-bridge-stopped-working/123931)

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**Author:** [@Monit](https://community.homey.app/u/Monit)\
**Replies:** 35\
**Last updated:** [February 5, 2025, 12:30pm UTC](https://community.homey.app/t/matter-connection-to-hue-bridge-stopped-working/123931 "2025-02-05T12:30:28Z")

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Something that I have been fearing happened. Matter connection to Hue Bridge stopped working a few hours ago. There is no button to try to repair the Matter connection. Also I can’t see any sensible error message anywhe…

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## [Homey Pro 2023 Zigbee performance issue](https://community.homey.app/t/homey-pro-2023-zigbee-performance-issue/114449)

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**Author:** [@Chris2024](https://community.homey.app/u/Chris2024)\
**Replies:** 13\
**Last updated:** [February 5, 2025, 4:52am UTC](https://community.homey.app/t/homey-pro-2023-zigbee-performance-issue/114449 "2025-02-05T04:52:28Z")

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Hi All I have an issue with the Honey Pro 2023. It is running unstable and will not turn on the light when the switch is activated, or it is delayed 5 to 10 seconds. The System CPU Clock is high (see picture below) an…

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## [Homey App connecting to Homey animation](https://community.homey.app/t/homey-app-connecting-to-homey-animation/129776)

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**Author:** [@Daniel\_Persson1](https://community.homey.app/u/Daniel_Persson1)\
**Replies:** 2\
**Last updated:** [February 4, 2025, 7:07pm UTC](https://community.homey.app/t/homey-app-connecting-to-homey-animation/129776 "2025-02-04T19:07:01Z")

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hi is this icon a homey function or is it from my lenova tablet it is above the functions so i can’t press the lights. thanks, after about 10 minutes it disappeared, it was a brand new tablet so wasn’t sure. the a…

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## [JSON Fetch from Domoticz](https://community.homey.app/t/json-fetch-from-domoticz/129745)

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**Author:** [@Joost\_Else](https://community.homey.app/u/Joost_Else)\
**Replies:** 7\
**Last updated:** [February 4, 2025, 3:26pm UTC](https://community.homey.app/t/json-fetch-from-domoticz/129745 "2025-02-04T15:26:03Z")

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I’m trying to fetch my P1 energy data from a Domoticz installation using a script. // Create the request const res = await fetch( 'http://192.168.1.81:8080/json.htm?type=command&param=getdevices&idx=29'); if (!res.ok) {…

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## [MaxxiSun API](https://community.homey.app/t/maxxisun-api/120810)

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**Author:** [@Jan\_Z](https://community.homey.app/u/Jan_Z)\
**Replies:** 1\
**Last updated:** [February 4, 2025, 9:33am UTC](https://community.homey.app/t/maxxisun-api/120810 "2025-02-04T09:33:56Z")

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Hello everybody, with MaxxiSuns CCU software version v 0.41 (currently beta) it’s possible to import battery data from MaxxiCharge. The CCU will post data via http-post to a custom url (can be inserted in the local web…

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## [Replacing Philips Hue, Aqara, and Tado bridges with Homey](https://community.homey.app/t/replacing-philips-hue-aqara-and-tado-bridges-with-homey/129713)

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**Author:** [@\_Meligste](https://community.homey.app/u/_Meligste)\
**Replies:** 2\
**Last updated:** [February 4, 2025, 1:04am UTC](https://community.homey.app/t/replacing-philips-hue-aqara-and-tado-bridges-with-homey/129713 "2025-02-04T01:04:11Z")

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As someone who is only just starting looking into Homey and its options, something isn’t quite clear to me. Will buying a Homey mini + a bridge (I’ve got a rather large concrete house, so that bridge will help network c…

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## [Spotify login](https://community.homey.app/t/spotify-login/27002)

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**Author:** [@Kevin\_Meijer](https://community.homey.app/u/Kevin_Meijer)\
**Replies:** 6\
**Last updated:** [August 28, 2023, 11:33am UTC](https://community.homey.app/t/spotify-login/27002 "2023-08-28T11:33:31Z")

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Hi, Is there anyone having issues logging on to the Spotify connect app? When installing I have to login to Spotify. Whatever I try, it says ‘Oops looks like there is a problem’. Can anyone help? Thanks

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## [Homey don't find zigbee units after last updated to version 10.0.6(09.02.2024)](https://community.homey.app/t/homey-dont-find-zigbee-units-after-last-updated-to-version-10-0-6-09-02-2024/103620)

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**Author:** [@haakaak](https://community.homey.app/u/haakaak)\
**Replies:** 108\
**Last updated:** [February 3, 2025, 3:30pm UTC](https://community.homey.app/t/homey-dont-find-zigbee-units-after-last-updated-to-version-10-0-6-09-02-2024/103620 "2025-02-03T15:30:35Z")

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homey don’t find zigbee unit after last updated version Have tryed too restart Homey and apps

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## [Dreambod S10](https://community.homey.app/t/dreambod-s10/129670)

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**Author:** [@Maarten\_Houben](https://community.homey.app/u/Maarten_Houben)\
**Replies:** 0\
**Last updated:** [February 3, 2025, 2:46pm UTC](https://community.homey.app/t/dreambod-s10/129670 "2025-02-03T14:46:16Z")

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Hello everyone, I am a user of a HomeyPRO. Very satisfied, but now I’m encountering some issues with connecting and integrating a few devices. The first one is the Dreambot S10 robot vacuum. Additionally, I have a Switc…

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## [Homey compatible Ceiling lights with RGB indication light?](https://community.homey.app/t/homey-compatible-ceiling-lights-with-rgb-indication-light/129625)

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**Author:** [@Jyri](https://community.homey.app/u/Jyri)\
**Replies:** 2\
**Last updated:** [February 3, 2025, 2:45pm UTC](https://community.homey.app/t/homey-compatible-ceiling-lights-with-rgb-indication-light/129625 "2025-02-03T14:45:13Z")

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Hi, Do you know if there are more choices there for ceiling light with RGB indication light? I found Sailsco Matter light (https://youtu.be/yreKYUiAxFg) and it seems to be working ok. I know the Aqara T1M but it is re…

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## [Homey Insights shows the wrong values, too low](https://community.homey.app/t/homey-insights-shows-the-wrong-values-too-low/129626)

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**Author:** [@Leif\_Widholm](https://community.homey.app/u/Leif_Widholm)\
**Replies:** 1\
**Last updated:** [February 3, 2025, 11:33am UTC](https://community.homey.app/t/homey-insights-shows-the-wrong-values-too-low/129626 "2025-02-03T11:33:09Z")

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homey Insights shows the wrong values, shows 15 W when the actual consumption is 450 w Where should I look for the problem?

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## [Trying to find a good smart switch that works wirelessly](https://community.homey.app/t/trying-to-find-a-good-smart-switch-that-works-wirelessly/128944)

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**Author:** [@Austin\_Skillings](https://community.homey.app/u/Austin_Skillings)\
**Replies:** 22\
**Last updated:** [February 3, 2025, 9:42am UTC](https://community.homey.app/t/trying-to-find-a-good-smart-switch-that-works-wirelessly/128944 "2025-02-03T09:42:59Z")

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I’m trying to find a wireless smart switch that works inside homey(one you don’t need hardwired). The only thing that I can find is Philips hue buttons. I already have Philips hue hub and bulbs and also a tap dial but fo…

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## [Invalid token type: number. Expected: Number](https://community.homey.app/t/invalid-token-type-number-expected-number/129611)

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**Author:** [@melectro](https://community.homey.app/u/melectro)\
**Replies:** 2\
**Last updated:** [February 3, 2025, 7:08am UTC](https://community.homey.app/t/invalid-token-type-number-expected-number/129611 "2025-02-03T07:08:46Z")

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I’m trying to get a simple script running, where I want to read an argument and process a numeric value. To start with, I’m just reading the value. As you can see in the attached image, the test run returns “3”, which i…

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