# Questions & Help **URL:** https://community.homey.app/c/questions-help/8.md?page=86 [Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md) **Page:** 87 --- ## [Loading an app on seperate accounts](https://community.homey.app/t/loading-an-app-on-seperate-accounts/130645)
**Author:** [@Craig\_Engel](https://community.homey.app/u/Craig_Engel)\ **Replies:** 3\ **Last updated:** [February 15, 2025, 3:29am UTC](https://community.homey.app/t/loading-an-app-on-seperate-accounts/130645 "2025-02-15T03:29:00Z")
I have two separate accounts for two different homeowners: my phone and the desktop web app. However, I can only get the apps to load on one account, even if I access the app store from the other account. Does anyone kno… --- ## [Does this work with home assistant too?](https://community.homey.app/t/does-this-work-with-home-assistant-too/130307)
**Author:** [@anonymous1](https://community.homey.app/u/anonymous1)\ **Replies:** 9\ **Last updated:** [February 14, 2025, 1:48pm UTC](https://community.homey.app/t/does-this-work-with-home-assistant-too/130307 "2025-02-14T13:48:08Z")
So I’m a network engineer in my day job, where I also use yaml, so I can work with home assistant but I just don’t want to because I want to outsource that effort and this seems like a decent way to do it However, there… --- ## [Fibaro Wallplug](https://community.homey.app/t/fibaro-wallplug/130588)
**Author:** [@Mats\_Wallen](https://community.homey.app/u/Mats_Wallen)\ **Replies:** 0\ **Last updated:** [February 14, 2025, 9:32am UTC](https://community.homey.app/t/fibaro-wallplug/130588 "2025-02-14T09:32:28Z")
Hi, I have some Fibaro Wall Plugs for HomeKit. I have managed to include them into Homey Pro 2023 using HomeKit Controller. I have also installed MQTT Hub to get information to a Python script and a MySQL database. I ca… --- ## [How long to actually ship?](https://community.homey.app/t/how-long-to-actually-ship/130292)
**Author:** [@AndyD\_UK](https://community.homey.app/u/AndyD_UK)\ **Replies:** 4\ **Last updated:** [February 14, 2025, 3:47am UTC](https://community.homey.app/t/how-long-to-actually-ship/130292 "2025-02-14T03:47:04Z")
Hi folks. Ordered a Homey Pro on Saturday past, it’s now Tuesday afternoon. Order is still “Processing”. When should I expect order to be “In a box and out the door”? :slight\_smile: --- ## [Homey Pro 2023 Zwave issues](https://community.homey.app/t/homey-pro-2023-zwave-issues/79656)
**Author:** [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\ **Replies:** 43\ **Last updated:** [February 13, 2025, 10:39pm UTC](https://community.homey.app/t/homey-pro-2023-zwave-issues/79656 "2025-02-13T22:39:45Z")
Since migrating to HP23 I am finding that many of my zwave devices (Aeotec SS6 and ZW116) are not working consistently. I use time of day an and motion activated timers to switch things on and off. Many times they don’t… --- ## [Z-Wave unreachable issues](https://community.homey.app/t/z-wave-unreachable-issues/114365)
**Author:** [@Goshawk29](https://community.homey.app/u/Goshawk29)\ **Replies:** 11\ **Last updated:** [February 13, 2025, 10:13pm UTC](https://community.homey.app/t/z-wave-unreachable-issues/114365 "2025-02-13T22:13:54Z")
First off I am new to homey pro experience and learning the different nomenclature like App Store etc so apoligize in advance if I confuse things. My main purpose of purchasing homey pro was I wanted to migrate away fro… --- ## [Is it possibly to make an apple shortcut, that reads a NFC tag, and start a homey flow by sending the value inside the flow](https://community.homey.app/t/is-it-possibly-to-make-an-apple-shortcut-that-reads-a-nfc-tag-and-start-a-homey-flow-by-sending-the-value-inside-the-flow/123721)
**Author:** [@Michael\_Nielsen1](https://community.homey.app/u/Michael_Nielsen1)\ **Replies:** 10\ **Last updated:** [February 13, 2025, 7:09pm UTC](https://community.homey.app/t/is-it-possibly-to-make-an-apple-shortcut-that-reads-a-nfc-tag-and-start-a-homey-flow-by-sending-the-value-inside-the-flow/123721 "2025-02-13T19:09:27Z")
I would like to use my iphone reading a NFC tag, and sending the NFC value to a homey flow, so i can make the Flow to different things depending of the NFC tag value. --- ## [Slow to respond to device changes and cant discover new devices with Alexa](https://community.homey.app/t/slow-to-respond-to-device-changes-and-cant-discover-new-devices-with-alexa/126270)
**Author:** [@Welshsmarthome](https://community.homey.app/u/Welshsmarthome)\ **Replies:** 6\ **Last updated:** [February 13, 2025, 1:21pm UTC](https://community.homey.app/t/slow-to-respond-to-device-changes-and-cant-discover-new-devices-with-alexa/126270 "2025-02-13T13:21:24Z")
New to Homey and slowly adding all my devices over from SmartThings. There are some things with thank to the comminity ive got working well, there are some that dont have apps. One such device is the Candeo Zigbee rot… --- ## [Family Sharing Not Working](https://community.homey.app/t/family-sharing-not-working/130500)
**Author:** [@Diaz](https://community.homey.app/u/Diaz)\ **Replies:** 1\ **Last updated:** [February 13, 2025, 11:04am UTC](https://community.homey.app/t/family-sharing-not-working/130500 "2025-02-13T11:04:30Z")
Family sharing not working. Link is opening by other person, but it just gives an option to login/signup. once logged in/signed up, its not showing the option to join a home, only gives option to create a new home --- ## [Connection issue with "Aqara Smoke Detector"](https://community.homey.app/t/connection-issue-with-aqara-smoke-detector/128526)
**Author:** [@Dominique\_Schaerli](https://community.homey.app/u/Dominique_Schaerli)\ **Replies:** 7\ **Last updated:** [February 13, 2025, 9:41am UTC](https://community.homey.app/t/connection-issue-with-aqara-smoke-detector/128526 "2025-02-13T09:41:49Z")
I can’t connect my “Aqara Smoke Detector” to my Homey. Pairing works, but the detector is recognized as a Zigbee device, and there’s no status feedback. The ID in the properties is “lumi.sensor\_smoke.acn03”. HELP … --- ## [Creating a simple flow for a Siri shortcut](https://community.homey.app/t/creating-a-simple-flow-for-a-siri-shortcut/130400)
**Author:** [@Carl](https://community.homey.app/u/Carl)\ **Replies:** 1\ **Last updated:** [February 12, 2025, 9:55am UTC](https://community.homey.app/t/creating-a-simple-flow-for-a-siri-shortcut/130400 "2025-02-12T09:55:16Z")
Morning all, I want to create a flow that allows me to just trigger a simple action with a Siri command. Eg I want to create one that says “Siri, lock the front door”. But I can’t work out how to do that without having… --- ## [Can Homey Pro join existing Thread network?](https://community.homey.app/t/can-homey-pro-join-existing-thread-network/130175)
**Author:** [@semolex](https://community.homey.app/u/semolex)\ **Replies:** 5\ **Last updated:** [February 12, 2025, 11:24am UTC](https://community.homey.app/t/can-homey-pro-join-existing-thread-network/130175 "2025-02-12T11:24:35Z")
Hello Can Homey Pro join existing thread networks so I can use it like router (repeater?) (less like a BORDER router? Thanks --- ## [Do I need a homey bridge?](https://community.homey.app/t/do-i-need-a-homey-bridge/130302)
**Author:** [@anonymous1](https://community.homey.app/u/anonymous1)\ **Replies:** 3\ **Last updated:** [February 11, 2025, 10:45pm UTC](https://community.homey.app/t/do-i-need-a-homey-bridge/130302 "2025-02-11T22:45:56Z")
I’m looking at the Homey Pro and it seems you can also get the honey bridge to potentially expand the uses of the honey pro? I’m not sure why I’d need both? Thanks --- ## [Does Athom respond to support tickets?](https://community.homey.app/t/does-athom-respond-to-support-tickets/129677)
**Author:** [@Paxman](https://community.homey.app/u/Paxman)\ **Replies:** 22\ **Last updated:** [February 11, 2025, 10:22pm UTC](https://community.homey.app/t/does-athom-respond-to-support-tickets/129677 "2025-02-11T22:22:12Z")
About three weeks ago I created a support ticket with Athom due to the massive issues I and (as I understand) many others have with Homey at the moment. Mainly Zigbee going down, but also other issues rendering Homey bas… --- ## [Homey Bridge Zwave](https://community.homey.app/t/homey-bridge-zwave/130283)
**Author:** [@Ads1](https://community.homey.app/u/Ads1)\ **Replies:** 2\ **Last updated:** [February 11, 2025, 2:16pm UTC](https://community.homey.app/t/homey-bridge-zwave/130283 "2025-02-11T14:16:43Z")
Hi there, I am trying to connect an Aeotec sensor to my Homey Pro via a Homey Bridge. (Via Z-wave) The Homey Bridge is on the same WiFi network as the pro and yet the sensor never sees the bridge, even when right next … --- ## [Last Sonos Update : card; If "stopped playing"](https://community.homey.app/t/last-sonos-update-card-if-stopped-playing/123326)
**Author:** [@Danny\_Daniels](https://community.homey.app/u/Danny_Daniels)\ **Replies:** 2\ **Last updated:** [February 11, 2025, 11:39am UTC](https://community.homey.app/t/last-sonos-update-card-if-stopped-playing/123326 "2025-02-11T11:39:19Z")
Dear, could it be that after the last update, the card; If “stopped playing” is triggered after x sec. without the speaker in question actually having stopped playing? 63a237c4-4bdb-44d6-a5bf-609033102426 --- ## [Zone activity changed behavior/stability](https://community.homey.app/t/zone-activity-changed-behavior-stability/129986)
**Author:** [@Kare\_Stokkeland](https://community.homey.app/u/Kare_Stokkeland)\ **Replies:** 2\ **Last updated:** [February 11, 2025, 10:25am UTC](https://community.homey.app/t/zone-activity-changed-behavior-stability/129986 "2025-02-11T10:25:27Z")
Hi all, I have used the flow cards Zone Activity flow cards for a while with good experience. A few days back I noticed a change. “The Zone has been inactivity for x minutes” did not accept my 120 min anymore, only upto … --- ## [Changing Colors on Aeotec Smart Switch 7](https://community.homey.app/t/changing-colors-on-aeotec-smart-switch-7/125093)
**Author:** [@Ca\_Ze](https://community.homey.app/u/Ca_Ze)\ **Replies:** 10\ **Last updated:** [February 10, 2025, 9:25pm UTC](https://community.homey.app/t/changing-colors-on-aeotec-smart-switch-7/125093 "2025-02-10T21:25:07Z")
Hi all, from my previous smarthome central unit I know that the color on the Aeotec Smart Switch 7 can be changed, i.e. when the switch is off or at a certain time. In the forum I found some information for smart switc… --- ## [Theoretically, can a badly created flow freeze a wireless protocol?](https://community.homey.app/t/theoretically-can-a-badly-created-flow-freeze-a-wireless-protocol/130039)
**Author:** [@Paxman](https://community.homey.app/u/Paxman)\ **Replies:** 7\ **Last updated:** [February 10, 2025, 8:06pm UTC](https://community.homey.app/t/theoretically-can-a-badly-created-flow-freeze-a-wireless-protocol/130039 "2025-02-10T20:06:49Z")
Hey Homeys! Is it possible for a flow to mess up Homey so protocols start behaving weirdly or even freeze? I’m thinking like if a user creates a flow that floods Homey with commands or getting it stuck in a loop or some… --- ## [Integration Sonnen battery and Homey Pro flow not working](https://community.homey.app/t/integration-sonnen-battery-and-homey-pro-flow-not-working/122108)
**Author:** [@Anders\_Ulenius](https://community.homey.app/u/Anders_Ulenius)\ **Replies:** 9\ **Last updated:** [February 10, 2025, 5:50pm UTC](https://community.homey.app/t/integration-sonnen-battery-and-homey-pro-flow-not-working/122108 "2025-02-10T17:50:58Z")
Hello! I cant get my Homey pros flows to manage the Sonnen battery. I assume that a Homey flow will show up in Sonnen Buddy. But nothing happens. When testing a flow it looks good in Homey but the battery do not oper… --- ## [Scene to Scene transition](https://community.homey.app/t/scene-to-scene-transition/130234)
**Author:** [@Bumper](https://community.homey.app/u/Bumper)\ **Replies:** 0\ **Last updated:** [February 10, 2025, 5:50pm UTC](https://community.homey.app/t/scene-to-scene-transition/130234 "2025-02-10T17:50:24Z")
I fear this is not possible at this time, but I would love to be able to transfer over time from scene 1 to scene 2. I’m using hue, but wouldn’t mind creating moods. Anyone been able to make this work in any way? Patric… --- ## [How do you debug apps?](https://community.homey.app/t/how-do-you-debug-apps/130157)
**Author:** [@stefaanoyen](https://community.homey.app/u/stefaanoyen)\ **Replies:** 1\ **Last updated:** [February 10, 2025, 3:21pm UTC](https://community.homey.app/t/how-do-you-debug-apps/130157 "2025-02-10T15:21:04Z")
Hi there, I have a Homey Pro and a few Innova fancoils in my home. The community-made Innova fancoils app finds a few of them, but can’t find some fancoils. I already tried contacting the developer, but he didn’t respo… --- ## [In the end, is Homey Bridge the right device to control Somfy RTS blinds?](https://community.homey.app/t/in-the-end-is-homey-bridge-the-right-device-to-control-somfy-rts-blinds/130165)
**Author:** [@Voyager1](https://community.homey.app/u/Voyager1)\ **Replies:** 3\ **Last updated:** [February 10, 2025, 3:09pm UTC](https://community.homey.app/t/in-the-end-is-homey-bridge-the-right-device-to-control-somfy-rts-blinds/130165 "2025-02-10T15:09:44Z")
Hi everyone, I’ve read many topics on this forum and of course the official Homey website (this page in particular: Somfy RTS Appli pour Homey | Homey) My setup is quite simple really: I want to build fully integrated n… --- ## [Homey compatibility](https://community.homey.app/t/homey-compatibility/130123)
**Author:** [@Richard\_Neal](https://community.homey.app/u/Richard_Neal)\ **Replies:** 2\ **Last updated:** [February 10, 2025, 10:57am UTC](https://community.homey.app/t/homey-compatibility/130123 "2025-02-10T10:57:06Z")
Im looking into moving from home assitant to homey but i have a few devices i cant seem to find much info on, can anyone tell me if they have them working? Ebac dehumidifer (tuya/smart life) Octopus energy --- ## [Using IR Device in an Advanced flow, using the command from a Tag](https://community.homey.app/t/using-ir-device-in-an-advanced-flow-using-the-command-from-a-tag/130148)
**Author:** [@Jeroen\_S](https://community.homey.app/u/Jeroen_S)\ **Replies:** 4\ **Last updated:** [February 9, 2025, 10:47pm UTC](https://community.homey.app/t/using-ir-device-in-an-advanced-flow-using-the-command-from-a-tag/130148 "2025-02-09T22:47:49Z")
Hi, I want to send and ir command, using an IR device in an Advanced Flow. In the card you can use ‘send command’ for an IR Device but it seems you can only select from a list (pop-up) with the commands for that device.… --- ## [Continuous motion detect](https://community.homey.app/t/continuous-motion-detect/129940)
**Author:** [@Luigi\_Colancecco](https://community.homey.app/u/Luigi_Colancecco)\ **Replies:** 8\ **Last updated:** [February 9, 2025, 9:06pm UTC](https://community.homey.app/t/continuous-motion-detect/129940 "2025-02-09T21:06:06Z")
I want my home to switch to awake mode “enable awake mode flow that I created,” when my IR motion sensor in my room detects motion continuously for a minute or so. I know how to enable/disable flows, just a little stuck … --- ## [Have door sensor as zone activity for two zones?](https://community.homey.app/t/have-door-sensor-as-zone-activity-for-two-zones/130147)
**Author:** [@jsiegmund](https://community.homey.app/u/jsiegmund)\ **Replies:** 2\ **Last updated:** [February 9, 2025, 6:39pm UTC](https://community.homey.app/t/have-door-sensor-as-zone-activity-for-two-zones/130147 "2025-02-09T18:39:05Z")
I have a door sensor mounted on our front-door. Right now I placed the sensor in our hallway as the sensor itself is inside. But a door like this is actually on the boundary of two zones; our driveway and the hallway. So… --- ## [New Homey Pro, supposed to be loose parts inside it?](https://community.homey.app/t/new-homey-pro-supposed-to-be-loose-parts-inside-it/78517)
**Author:** [@KarlO](https://community.homey.app/u/KarlO)\ **Replies:** 9\ **Last updated:** [February 9, 2025, 4:25pm UTC](https://community.homey.app/t/new-homey-pro-supposed-to-be-loose-parts-inside-it/78517 "2025-02-09T16:25:18Z")
I received my new Homey Pro, but it was really poorly packaged and now there appears to be a loose part inside it. I cannot imagine they designed it with intentional loose parts…? It turns on, but I am sceptical. Anyone … --- ## [Netgear Meural](https://community.homey.app/t/netgear-meural/111319)
**Author:** [@Percy](https://community.homey.app/u/Percy)\ **Replies:** 8\ **Last updated:** [February 9, 2025, 3:26pm UTC](https://community.homey.app/t/netgear-meural/111319 "2025-02-09T15:26:28Z")
For about a week now I am a proud owner of a shiny new Homey Pro. Now I am looking to connect my Netgear Meural 2 to it, but there is no app for it. I found, however, this in GitHub: GitHub - edwinw6/homey-meural: Contro… --- ## [‘Off command’ switches lamp off, but on again](https://community.homey.app/t/off-command-switches-lamp-off-but-on-again/130052)
**Author:** [@Jos\_Zwanenburg](https://community.homey.app/u/Jos_Zwanenburg)\ **Replies:** 3\ **Last updated:** [February 8, 2025, 6:11pm UTC](https://community.homey.app/t/off-command-switches-lamp-off-but-on-again/130052 "2025-02-08T18:11:16Z")
For a few weeks now, a command ‘off’ given via google switches the lamp off, but a second later on again. It doen’t happen always…. When the command is given via Siri no problem. I suspected something in google. So I … [Previous page](https://community.homey.app/c/questions-help/8.md?page=85) [Next page](https://community.homey.app/c/questions-help/8.md?page=87)