# Questions & Help **URL:** https://community.homey.app/c/questions-help/8.md?page=85 [Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md) **Page:** 86 --- ## [Flow based on users in an advanced mode, e.g. all users except one](https://community.homey.app/t/flow-based-on-users-in-an-advanced-mode-e-g-all-users-except-one/131149)
**Author:** [@Alee\_H](https://community.homey.app/u/Alee_H)\ **Replies:** 1\ **Last updated:** [February 20, 2025, 5:51pm UTC](https://community.homey.app/t/flow-based-on-users-in-an-advanced-mode-e-g-all-users-except-one/131149 "2025-02-20T17:51:15Z")
Hi there, I would like to set up some flows based on users’ presences. Here are a couple of situations that I am interested in: All users except a specific user All guests Family members except guests and … Can you h… --- ## [Google Nest adding](https://community.homey.app/t/google-nest-adding/131136)
**Author:** [@Alexander\_Peter](https://community.homey.app/u/Alexander_Peter)\ **Replies:** 0\ **Last updated:** [February 20, 2025, 2:26pm UTC](https://community.homey.app/t/google-nest-adding/131136 "2025-02-20T14:26:23Z")
Cant add Nest stuff at all. Had my doorbell before. But it wasnt working correctly so i deleted it and tried to readd it. Now i get an error when i try both with my doorbell and my nest hub max. https://www.googleapis.c… --- ## [How do I get the temperture](https://community.homey.app/t/how-do-i-get-the-temperture/73514)
**Author:** [@Roel\_den\_Hond](https://community.homey.app/u/Roel_den_Hond)\ **Replies:** 17\ **Last updated:** [February 19, 2025, 6:39pm UTC](https://community.homey.app/t/how-do-i-get-the-temperture/73514 "2025-02-19T18:39:19Z")
Hallo can somebody help me out with my problem i want to controle the temperture in the room i made the following flow but it don’t work it looks of the tempeture is frozen thanks Roel --- ## [Backup not happening, cannot find a way to make a subscription](https://community.homey.app/t/backup-not-happening-cannot-find-a-way-to-make-a-subscription/131070)
**Author:** [@Mats\_Bengtsson](https://community.homey.app/u/Mats_Bengtsson)\ **Replies:** 2\ **Last updated:** [February 19, 2025, 4:48pm UTC](https://community.homey.app/t/backup-not-happening-cannot-find-a-way-to-make-a-subscription/131070 "2025-02-19T16:48:35Z")
My Homey Pro is registered, my purchase is registered, but no backup is happening. and I can find nowhere to ask for a backup subscription. How to purchase a subscription? --- ## [HomeyLink showing "missing\_scopes"](https://community.homey.app/t/homeylink-showing-missing-scopes/130870)
**Author:** [@Ruurd\_van\_der\_Noord](https://community.homey.app/u/Ruurd_van_der_Noord)\ **Replies:** 11\ **Last updated:** [February 19, 2025, 3:52pm UTC](https://community.homey.app/t/homeylink-showing-missing-scopes/130870 "2025-02-19T15:52:48Z")
What can I do about HomeyLink showing “missing\_scopes”, when I try to add a flowcard for HomeyLink, not possible to save or run the two cards of HomeyLink. --- ## [Improving Zigbee network?](https://community.homey.app/t/improving-zigbee-network/131019)
**Author:** [@Jocke\_Wallen](https://community.homey.app/u/Jocke_Wallen)\ **Replies:** 5\ **Last updated:** [February 19, 2025, 10:29am UTC](https://community.homey.app/t/improving-zigbee-network/131019 "2025-02-19T10:29:04Z")
I’ve read the “Creating a stable Zigbee network with Homey Pro” and didn’t find any advice about re-configuring the Zigbee network by removing and re-adding battery operated devices. Could removing thermometers, switche… --- ## [Iphone number input bug?](https://community.homey.app/t/iphone-number-input-bug/131028)
**Author:** [@wambotcha](https://community.homey.app/u/wambotcha)\ **Replies:** 3\ **Last updated:** [February 19, 2025, 9:38am UTC](https://community.homey.app/t/iphone-number-input-bug/131028 "2025-02-19T09:38:02Z")
Hi! When trying to change a decimal number into a variable, the prompt only allow me to input a comma whilst the field expects a dot. For example. I can only write 1,5 with the keyboard, when it expects the format to … --- ## [Uponor Smartmatrix Pulse (non-Homey related question)](https://community.homey.app/t/uponor-smartmatrix-pulse-non-homey-related-question/131011)
**Author:** [@Martyn\_Twigg](https://community.homey.app/u/Martyn_Twigg)\ **Replies:** 4\ **Last updated:** [February 19, 2025, 7:14am UTC](https://community.homey.app/t/uponor-smartmatrix-pulse-non-homey-related-question/131011 "2025-02-19T07:14:51Z")
I’m having real issues with the Pulse App. My system has gone haywire. I’ve factory reset the system and Uponor have deleted my account so I can start again - but I keep getting this message when I try to log in. I’ve… --- ## [Any UK Homey Jedi’s willing to initial help a Newbie?:)... please](https://community.homey.app/t/any-uk-homey-jedi-s-willing-to-initial-help-a-newbie-please/14879)
**Author:** [@Latin105fm](https://community.homey.app/u/Latin105fm)\ **Replies:** 19\ **Last updated:** [February 18, 2025, 9:27pm UTC](https://community.homey.app/t/any-uk-homey-jedi-s-willing-to-initial-help-a-newbie-please/14879 "2025-02-18T21:27:08Z")
Hi people. I’ve had my Honey Pro for about 2 months now but not done anything with it as I just can’t find the basic starter flow info I need. I’ve found the Page with some basic stuff but doesn’t really cover what I ne… --- ## [Homey Bridge range extending](https://community.homey.app/t/homey-bridge-range-extending/130508)
**Author:** [@David0097](https://community.homey.app/u/David0097)\ **Replies:** 2\ **Last updated:** [February 18, 2025, 4:51pm UTC](https://community.homey.app/t/homey-bridge-range-extending/130508 "2025-02-18T16:51:20Z")
Hello! I am planning to replace the existing other brand Z-wave smart home system due to operational problems. However, I have not used the Homey system before, so I would like to ask for help with a few questions. It … --- ## [Guest acces](https://community.homey.app/t/guest-acces/130967)
**Author:** [@Carlo\_Veraart1](https://community.homey.app/u/Carlo_Veraart1)\ **Replies:** 2\ **Last updated:** [February 18, 2025, 3:58pm UTC](https://community.homey.app/t/guest-acces/130967 "2025-02-18T15:58:09Z")
As I rent my house by Ota’s (AirBnb, etc), I would like to exploit more the guest roles etc. Actually, there are only 3 possibilites, owner, manager & guest. Is there an app that let me define better the differences? Man… --- ## [Device Unavailable - notification](https://community.homey.app/t/device-unavailable-notification/130902)
**Author:** [@gary.osullivan](https://community.homey.app/u/gary.osullivan)\ **Replies:** 2\ **Last updated:** [February 18, 2025, 11:22am UTC](https://community.homey.app/t/device-unavailable-notification/130902 "2025-02-18T11:22:45Z")
Hi, Is there a way to get a notification if a device becomes unavailable? As in, has the red triangle with the white exclamation mark showing on the device? Thanks --- ## [What smart locks are people using?](https://community.homey.app/t/what-smart-locks-are-people-using/129602)
**Author:** [@Michael\_Snowdon](https://community.homey.app/u/Michael_Snowdon)\ **Replies:** 2\ **Last updated:** [February 18, 2025, 12:38am UTC](https://community.homey.app/t/what-smart-locks-are-people-using/129602 "2025-02-18T00:38:21Z")
I am just starting out my Homey Pro and in the next week will want to change my locks on the new house. Wondering what locks people are using and have had good luck in the USA with HomeyPro. I have used Schlage in the … --- ## [Homey Pro and Homey Bridge](https://community.homey.app/t/homey-pro-and-homey-bridge/130899)
**Author:** [@gary.osullivan](https://community.homey.app/u/gary.osullivan)\ **Replies:** 1\ **Last updated:** [February 17, 2025, 9:54pm UTC](https://community.homey.app/t/homey-pro-and-homey-bridge/130899 "2025-02-17T21:54:17Z")
I have a Homey Pro, connected over a wired connection and WiFi. I have a Homey Bridge on a different floor, connected over WiFi. They are both connected to the same SSID. At least once a day, the Bridge goes offline, … --- ## [Circle through devices?](https://community.homey.app/t/circle-through-devices/79531)
**Author:** [@CuFk](https://community.homey.app/u/CuFk)\ **Replies:** 30\ **Last updated:** [February 17, 2025, 8:32pm UTC](https://community.homey.app/t/circle-through-devices/79531 "2025-02-17T20:32:06Z")
Hi, Would it, somehow, be possible to use a click event to step between let’s say 4 devices? I’m thinking of this rotation dimmer from Namron: https://www.namron.com/products/namron-zigbee-4-i-1-vridimmer/ So when I pu… --- ## [Homey Pro and Bridge](https://community.homey.app/t/homey-pro-and-bridge/130879)
**Author:** [@roger\_johansson](https://community.homey.app/u/roger_johansson)\ **Replies:** 2\ **Last updated:** [February 17, 2025, 6:54pm UTC](https://community.homey.app/t/homey-pro-and-bridge/130879 "2025-02-17T18:54:34Z")
If I use a Pro, plus a Bridge in another building (satellite), with the same WiFi network, and are using 344 MHz products - I can read in many places that the satellite can extend the coverage and receive 344 signals. Bu… --- ## [Any solution for measuring energy (gas/water/electricity)](https://community.homey.app/t/any-solution-for-measuring-energy-gas-water-electricity/130807)
**Author:** [@Roy\_Agterberg](https://community.homey.app/u/Roy_Agterberg)\ **Replies:** 5\ **Last updated:** [February 17, 2025, 9:46am UTC](https://community.homey.app/t/any-solution-for-measuring-energy-gas-water-electricity/130807 "2025-02-17T09:46:02Z")
I’m currently searching for a solution to monitor energy and water consumption. As we still have a 1990’s Instromet gas-meter and a digital non-P1 electricity meter. I want to know what my options are. I prefer to use o… --- ## [Cannot install app via Homey CLI "Homey seems to be offline"](https://community.homey.app/t/cannot-install-app-via-homey-cli-homey-seems-to-be-offline/125203)
**Author:** [@Cedric\_Hernalsteens](https://community.homey.app/u/Cedric_Hernalsteens)\ **Replies:** 9\ **Last updated:** [February 17, 2025, 7:37am UTC](https://community.homey.app/t/cannot-install-app-via-homey-cli-homey-seems-to-be-offline/125203 "2025-02-17T07:37:22Z")
Hello, My Homey Pro (early 2023) is fully functional and connect to Wifi and Ethernet. I can ping both IPs from my laptop on which the CLI is installed. However, when running homey app run or homey app run --remote I … --- ## [Is it possible to hide controls/devices](https://community.homey.app/t/is-it-possible-to-hide-controls-devices/65872)
**Author:** [@Roland](https://community.homey.app/u/Roland)\ **Replies:** 33\ **Last updated:** [February 17, 2025, 7:13am UTC](https://community.homey.app/t/is-it-possible-to-hide-controls-devices/65872 "2025-02-17T07:13:09Z")
The list of devices is getting bigger and some of them should not be controlled directly but only via flows. Is it possible to hide some devices to the user/guest so that they won’t be bothered with too much information. … --- ## [Flow switch for pool](https://community.homey.app/t/flow-switch-for-pool/130742)
**Author:** [@Ralph\_Peerboom](https://community.homey.app/u/Ralph_Peerboom)\ **Replies:** 2\ **Last updated:** [February 16, 2025, 7:21pm UTC](https://community.homey.app/t/flow-switch-for-pool/130742 "2025-02-16T19:21:03Z")
is there a way to get a pool flow switch (which sends out a signal if the water isn’t flowing though the pipes; this could mean the waterpump runs dry) to communicate with Homey to switch off my waterpump? like the swit… --- ## [Android App 9.0.4 - Buttons at the bottom don't work](https://community.homey.app/t/android-app-9-0-4-buttons-at-the-bottom-dont-work/130658)
**Author:** [@Stefan\_Keicher](https://community.homey.app/u/Stefan_Keicher)\ **Replies:** 3\ **Last updated:** [February 16, 2025, 4:21pm UTC](https://community.homey.app/t/android-app-9-0-4-buttons-at-the-bottom-dont-work/130658 "2025-02-16T16:21:16Z")
Since 9.0.4 the buttons at the bottom of the screen don’t work. There seems to be an overlay which prevents to have access to the buttons. Sometimes there is a little green hook in this area, but not always. --- ## [Floor plan showing devices in Homey?](https://community.homey.app/t/floor-plan-showing-devices-in-homey/126906)
**Author:** [@Hjelmdal](https://community.homey.app/u/Hjelmdal)\ **Replies:** 12\ **Last updated:** [February 16, 2025, 2:12pm UTC](https://community.homey.app/t/floor-plan-showing-devices-in-homey/126906 "2025-02-16T14:12:12Z")
Hi I have a request that I have been looking for a long time now, that I saw an app for in Homekit today. I would love to have a graphic illustration of my home showing all the devices at their respective locations… lik… --- ## [Futurehome app states; Zigbee not found](https://community.homey.app/t/futurehome-app-states-zigbee-not-found/130745)
**Author:** [@Joar\_Ottosen](https://community.homey.app/u/Joar_Ottosen)\ **Replies:** 2\ **Last updated:** [February 16, 2025, 12:08pm UTC](https://community.homey.app/t/futurehome-app-states-zigbee-not-found/130745 "2025-02-16T12:08:45Z")
Hi folks. When adding devices in Future home app, it only states Zigbee not found. --- ## [Newbie support and general help in UK](https://community.homey.app/t/newbie-support-and-general-help-in-uk/130701)
**Author:** [@Latin105fm](https://community.homey.app/u/Latin105fm)\ **Replies:** 1\ **Last updated:** [February 16, 2025, 10:41am UTC](https://community.homey.app/t/newbie-support-and-general-help-in-uk/130701 "2025-02-16T10:41:27Z")
Hi there everyone. I’ll try and keep this post as short as possible so you don’t fall sleep reading it! :slightly\_smiling\_face: Ive been following Homey for a number of years now and looking to bite the bullet and purc… --- ## [Translate Z-Wave Log Issues](https://community.homey.app/t/translate-z-wave-log-issues/130722)
**Author:** [@brethomp](https://community.homey.app/u/brethomp)\ **Replies:** 1\ **Last updated:** [February 16, 2025, 7:39am UTC](https://community.homey.app/t/translate-z-wave-log-issues/130722 "2025-02-16T07:39:12Z")
Is there a guide somewhere to translate the error messages that appear in the Z-Wave log in the developer tools. Mainly to be able to figure out which node the error is referring to, but also explanations of all of the v… --- ## [Web app stuck on loading but mobile app has no issues](https://community.homey.app/t/web-app-stuck-on-loading-but-mobile-app-has-no-issues/130646)
**Author:** [@loy80y](https://community.homey.app/u/loy80y)\ **Replies:** 8\ **Last updated:** [February 15, 2025, 9:28pm UTC](https://community.homey.app/t/web-app-stuck-on-loading-but-mobile-app-has-no-issues/130646 "2025-02-15T21:28:17Z")
It’s been a couple of days since my web app stopped loading. its stuck on the loading screen. I tried different browsers, deleted cookies, incognitio/inprivate mode and also tried my home pc as well as my work laptop and… --- ## [Beginners question about advanced flow computations](https://community.homey.app/t/beginners-question-about-advanced-flow-computations/130708)
**Author:** [@Pavaros](https://community.homey.app/u/Pavaros)\ **Replies:** 4\ **Last updated:** [February 15, 2025, 9:17pm UTC](https://community.homey.app/t/beginners-question-about-advanced-flow-computations/130708 "2025-02-15T21:17:54Z")
I don’t understand how I can simply increment a variable. Any computation sets it to NaN. I understood that has to do with the sequence in which computations take place. But I really don’t understand how I should do it c… --- ## [Homey and Lora](https://community.homey.app/t/homey-and-lora/27401)
**Author:** [@stepic7](https://community.homey.app/u/stepic7)\ **Replies:** 6\ **Last updated:** [February 15, 2025, 8:41pm UTC](https://community.homey.app/t/homey-and-lora/27401 "2025-02-15T20:41:26Z")
Lora is a long range IoT setup useful for high distance (several Km), low power, low bandwith sensors/actuators Low power means the nodes can work months over the same battery Low bandwith means signals from/to nodes c… --- ## [Power monitoring for the U.S?](https://community.homey.app/t/power-monitoring-for-the-u-s/130581)
**Author:** [@ForrestC](https://community.homey.app/u/ForrestC)\ **Replies:** 3\ **Last updated:** [February 15, 2025, 8:30pm UTC](https://community.homey.app/t/power-monitoring-for-the-u-s/130581 "2025-02-15T20:30:31Z")
I’m in the US and just got a Homey Bridge and it doesn’t work with my Kasa KP125MP4 plugs. I’m looking for energy monitoring plugs but can’t find any that work for US users. Looking for any plug suggestions or help for U… --- ## [Loading an app on seperate accounts](https://community.homey.app/t/loading-an-app-on-seperate-accounts/130645)
**Author:** [@Craig\_Engel](https://community.homey.app/u/Craig_Engel)\ **Replies:** 3\ **Last updated:** [February 15, 2025, 3:29am UTC](https://community.homey.app/t/loading-an-app-on-seperate-accounts/130645 "2025-02-15T03:29:00Z")
I have two separate accounts for two different homeowners: my phone and the desktop web app. However, I can only get the apps to load on one account, even if I access the app store from the other account. Does anyone kno… [Previous page](https://community.homey.app/c/questions-help/8.md?page=84) [Next page](https://community.homey.app/c/questions-help/8.md?page=86)