# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=83

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 84

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## [Philips Hue Controlling my devices outside of flow conditions](https://community.homey.app/t/philips-hue-controlling-my-devices-outside-of-flow-conditions/131889)

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**Author:** [@Chris\_Zielazny](https://community.homey.app/u/Chris_Zielazny)\
**Replies:** 5\
**Last updated:** [March 4, 2025, 5:55pm UTC](https://community.homey.app/t/philips-hue-controlling-my-devices-outside-of-flow-conditions/131889 "2025-03-04T17:55:36Z")

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Hi I need some help before I throw my hue bridge out the window. I have flows to control my lights. It’s all looking good while testing, but for some bizarre reason Hue is ontroling my lights outside of flow LUX condit…

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## [Homey Integration for "Wiser by Feller"](https://community.homey.app/t/homey-integration-for-wiser-by-feller/120584)

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**Author:** [@Dan\_Li](https://community.homey.app/u/Dan_Li)\
**Replies:** 11\
**Last updated:** [March 4, 2025, 1:46pm UTC](https://community.homey.app/t/homey-integration-for-wiser-by-feller/120584 "2025-03-04T13:46:42Z")

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Hi Does anybody know if the Wiser by Feller System (Swiss) can be integrated / hooked up to Homey. I found out that there are several Systems by the name of Wiser but they are different and not compatible. Best regard, …

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## [Timeout error popping up often Ikea motion sensor](https://community.homey.app/t/timeout-error-popping-up-often-ikea-motion-sensor/130533)

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**Author:** [@Preben\_Moberg](https://community.homey.app/u/Preben_Moberg)\
**Replies:** 6\
**Last updated:** [February 13, 2025, 9:29pm UTC](https://community.homey.app/t/timeout-error-popping-up-often-ikea-motion-sensor/130533 "2025-02-13T21:29:44Z")

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Hi. I just installed four new Vallhorn motionsensors from Ikea. I added each one to a specific sone/room and an advanced flow for them to switch light on or of if they detect motion. But when I enter the room, the light …

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## [Plejd dimmer to also controll TRÅDFRI Driver](https://community.homey.app/t/plejd-dimmer-to-also-controll-tradfri-driver/132000)

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**Author:** [@Karsten\_Hille](https://community.homey.app/u/Karsten_Hille)\
**Replies:** 1\
**Last updated:** [March 4, 2025, 9:43am UTC](https://community.homey.app/t/plejd-dimmer-to-also-controll-tradfri-driver/132000 "2025-03-04T09:43:31Z")

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I just moved in to a house that already have Plejd dimmers installed and I just installed TRÅDFRI Driver under the cabinets. I was hoping to find a solution to use the Plejd kitchen dimmer to also control the TRÅDFRI dr…

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## [Crashing Homey by sliding widget in dashboard](https://community.homey.app/t/crashing-homey-by-sliding-widget-in-dashboard/131896)

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**Author:** [@Johann\_Rehwinkel](https://community.homey.app/u/Johann_Rehwinkel)\
**Replies:** 6\
**Last updated:** [March 3, 2025, 11:04pm UTC](https://community.homey.app/t/crashing-homey-by-sliding-widget-in-dashboard/131896 "2025-03-03T23:04:49Z")

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Maybe anybody knows how to solve this. When I want to slide a widget in my dashboard Homey crashes. It happens when I edit the dashboard en try to slide a widget from one “page” to the next. Also when I use the “\>” butto…

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## [Migration '16-'19 -\> '23, apps?](https://community.homey.app/t/migration-16-19-23-apps/131963)

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**Author:** [@thobu](https://community.homey.app/u/thobu)\
**Replies:** 4\
**Last updated:** [March 3, 2025, 9:07pm UTC](https://community.homey.app/t/migration-16-19-23-apps/131963 "2025-03-03T21:07:10Z")

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Hey, just migrated and installed the backup. Now, I wonder what’s with the apps. Here it says The restored backup does not contain the installed Apps. After the migration, your new Homey Pro (Early 2023) will automatic…

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## [Miboxer 3 in 1 RGB controller doesn’t link](https://community.homey.app/t/miboxer-3-in-1-rgb-controller-doesn-t-link/100587)

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**Author:** [@Rik\_Elsenaar](https://community.homey.app/u/Rik_Elsenaar)\
**Replies:** 1\
**Last updated:** [March 3, 2025, 6:06pm UTC](https://community.homey.app/t/miboxer-3-in-1-rgb-controller-doesn-t-link/100587 "2025-03-03T18:06:43Z")

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Hey there :wave: Today I’ve got the Miboxer 3 in 1 RGB controller, and I’m running in to a little issue with it… I just can’t get it to connect to homey, or what it says on the box to HUE When I first powered it on it …

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## [Device reported as having left the Zigbee network but is still working](https://community.homey.app/t/device-reported-as-having-left-the-zigbee-network-but-is-still-working/104995)

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**Author:** [@Arnoud\_Q](https://community.homey.app/u/Arnoud_Q)\
**Replies:** 20\
**Last updated:** [March 3, 2025, 2:40pm UTC](https://community.homey.app/t/device-reported-as-having-left-the-zigbee-network-but-is-still-working/104995 "2025-03-03T14:40:24Z")

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I have a Hue motion sensor which I use without the Hue Bridge. For the second time in two weeks Homey reports the device ‘has left the Zigbee network’. The device is however still functioning fine. All movement is regist…

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## [How did you make your homey know when u are awake?](https://community.homey.app/t/how-did-you-make-your-homey-know-when-u-are-awake/33162)

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**Author:** [@Oren\_Malki](https://community.homey.app/u/Oren_Malki)\
**Replies:** 42\
**Last updated:** [March 3, 2025, 8:42am UTC](https://community.homey.app/t/how-did-you-make-your-homey-know-when-u-are-awake/33162 "2025-03-03T08:42:14Z")

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And how does she know when u asleep Im meaning to homey know it alone Not by marking it in the app How u do it? I can creat a flew of course but i cant think of a way to do it automatically…

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## [Is the following possible.... Using Amazon alexa devices as local devices in Homey](https://community.homey.app/t/is-the-following-possible-using-amazon-alexa-devices-as-local-devices-in-homey/103607)

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**Author:** [@B3rt](https://community.homey.app/u/B3rt)\
**Replies:** 8\
**Last updated:** [March 2, 2025, 6:31pm UTC](https://community.homey.app/t/is-the-following-possible-using-amazon-alexa-devices-as-local-devices-in-homey/103607 "2025-03-02T18:31:31Z")

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When Alexa is added to Homey is it then possible to use devices which are link to Alexa to use in Homey as-well? I am think about devices which itself are not compatible with homey but are compatible with Alexa. You li…

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## [Assigning dimmer values to a LED controller](https://community.homey.app/t/assigning-dimmer-values-to-a-led-controller/131867)

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**Author:** [@Craig\_Engel](https://community.homey.app/u/Craig_Engel)\
**Replies:** 2\
**Last updated:** [March 2, 2025, 6:23pm UTC](https://community.homey.app/t/assigning-dimmer-values-to-a-led-controller/131867 "2025-03-02T18:23:46Z")

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I have a Homey Pro 2023 ZooZ Zen 72 Z wave switch BFT LM052 Zigbee 5in1 controller RGBW 24V LED recess can Is it possible to assign the dim value of the switch to the dim value of the controller?

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## [Influx + Grafana](https://community.homey.app/t/influx-grafana/45928)

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**Author:** [@Pieterv123](https://community.homey.app/u/Pieterv123)\
**Replies:** 12\
**Last updated:** [March 2, 2025, 4:44pm UTC](https://community.homey.app/t/influx-grafana/45928 "2025-03-02T16:44:15Z")

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Hi, I am trying to get more detailed insights by using Influx and Grafana. (by means of the Homey influx app) But it is not as user friendly as I was hoping. I already installed the programs and they are linked to my …

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## [Download Apps](https://community.homey.app/t/download-apps/131866)

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**Author:** [@Romeo\_Malabanan](https://community.homey.app/u/Romeo_Malabanan)\
**Replies:** 4\
**Last updated:** [March 2, 2025, 8:40am UTC](https://community.homey.app/t/download-apps/131866 "2025-03-02T08:40:41Z")

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Does it matter where you download apps if you have homey cloud, bridge, and pro?

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## [How do you connect Apple TV as a device?](https://community.homey.app/t/how-do-you-connect-apple-tv-as-a-device/131750)

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**Author:** [@djvagnetti](https://community.homey.app/u/djvagnetti)\
**Replies:** 9\
**Last updated:** [March 1, 2025, 9:33pm UTC](https://community.homey.app/t/how-do-you-connect-apple-tv-as-a-device/131750 "2025-03-01T21:33:59Z")

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Can someone please tell me how you can control Apple TV with Homey Pro. I feel kind of stupid asking this question but I don’t have any other Appkle devices. I can control Roku with the Homekit controller but not my Appl…

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## [IR to Lighting Switch /Dimmer](https://community.homey.app/t/ir-to-lighting-switch-dimmer/131765)

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**Author:** [@Sam\_Azar](https://community.homey.app/u/Sam_Azar)\
**Replies:** 2\
**Last updated:** [March 1, 2025, 8:43pm UTC](https://community.homey.app/t/ir-to-lighting-switch-dimmer/131765 "2025-03-01T20:43:33Z")

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Just discovered Homey and it seems like a really good product. Any learning references or videos? Any videos pertaining to the use of Flow? One of the things I’d like to do is to control the lights in my entertainment r…

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## [Rebooting LOOP HOMEY PRO early 2023](https://community.homey.app/t/rebooting-loop-homey-pro-early-2023/124967)

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**Author:** [@Andrea\_Marchisi](https://community.homey.app/u/Andrea_Marchisi)\
**Replies:** 36\
**Last updated:** [March 1, 2025, 6:11pm UTC](https://community.homey.app/t/rebooting-loop-homey-pro-early-2023/124967 "2025-03-01T18:11:49Z")

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I switched two months ago from Homey Pro 19 to Homey Pro Early 23. Immediately after restoring the backup, Homey started showing instability, manifesting as consecutive reboots lasting up to 2 hours. Afterward, it functi…

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## [Please advise what switch to use for lighting in our garden](https://community.homey.app/t/please-advise-what-switch-to-use-for-lighting-in-our-garden/131499)

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**Author:** [@William\_Sniekers](https://community.homey.app/u/William_Sniekers)\
**Replies:** 4\
**Last updated:** [March 1, 2025, 11:15am UTC](https://community.homey.app/t/please-advise-what-switch-to-use-for-lighting-in-our-garden/131499 "2025-03-01T11:15:03Z")

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Hi, We are upgrading our garden with some light units. Our gardener recommends using a Paulmann 75W/24V Switch/Controller that uses Zigbee. I don’t see an app for Paulmann in the Homey Appstore. Is there any way I can…

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## [Add new user to homey functions](https://community.homey.app/t/add-new-user-to-homey-functions/131742)

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**Author:** [@Rembo038](https://community.homey.app/u/Rembo038)\
**Replies:** 6\
**Last updated:** [February 28, 2025, 11:06pm UTC](https://community.homey.app/t/add-new-user-to-homey-functions/131742 "2025-02-28T23:06:58Z")

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Hi, My father has solar panels from Zonneplan and a Mitsubishi air conditioner. Now my question was: Can I add a user to homey and that user can only see and operate the Zonneplan solar panels and the Mitsubishi air c…

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## [Zigbee Network](https://community.homey.app/t/zigbee-network/131803)

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**Author:** [@Gabriel\_Pedrosa\_Mach](https://community.homey.app/u/Gabriel_Pedrosa_Mach)\
**Replies:** 1\
**Last updated:** [February 28, 2025, 9:22pm UTC](https://community.homey.app/t/zigbee-network/131803 "2025-02-28T21:22:08Z")

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In Homey, is there any way to check the quality of the ZigBee mesh? Any app that shows the quality of the connection, with which device it is connected? ZHA and Zigbee2Mqtt have a network map. Hubitat does too. Tuya can…

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## [Candeo Dimming Smart Plug](https://community.homey.app/t/candeo-dimming-smart-plug/101853)

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**Author:** [@Keith\_Pointon](https://community.homey.app/u/Keith_Pointon)\
**Replies:** 2\
**Last updated:** [February 28, 2025, 4:26pm UTC](https://community.homey.app/t/candeo-dimming-smart-plug/101853 "2025-02-28T16:26:02Z")

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Has anyone ever tried using a Candeo Wifi Dimming Smart Plug with Homey, or the Zigbee version? Or Candeo Smart Dimmer Switches?

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## [How to be notified when a flow has been deactivated?](https://community.homey.app/t/how-to-be-notified-when-a-flow-has-been-deactivated/131758)

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**Author:** [@ricercar](https://community.homey.app/u/ricercar)\
**Replies:** 7\
**Last updated:** [February 28, 2025, 12:21pm UTC](https://community.homey.app/t/how-to-be-notified-when-a-flow-has-been-deactivated/131758 "2025-02-28T12:21:35Z")

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Hello, I have had some flow that got deactivated automatically by an overflow (the corresponding device was disconnected which triggers a loop). While it’s ok that the flow is deactivated, how can I set a notification …

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## [Can't connect devices to Homey Bridge](https://community.homey.app/t/cant-connect-devices-to-homey-bridge/131747)

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**Author:** [@Joost3](https://community.homey.app/u/Joost3)\
**Replies:** 0\
**Last updated:** [February 28, 2025, 7:29am UTC](https://community.homey.app/t/cant-connect-devices-to-homey-bridge/131747 "2025-02-28T07:29:04Z")

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I can’t connect any device to my Homey Bridge. Whether it’s a lamp, a wall switch, or a smart plug, everything shows that a connection can’t be established. However, the Homey Bridge is definitely online. Is anyone fa…

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## [Making functions with flows?](https://community.homey.app/t/making-functions-with-flows/131739)

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**Author:** [@Litego](https://community.homey.app/u/Litego)\
**Replies:** 3\
**Last updated:** [February 28, 2025, 6:43am UTC](https://community.homey.app/t/making-functions-with-flows/131739 "2025-02-28T06:43:35Z")

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So I have a bunch of different functions that act the same way but has to be applied to a bunch of different devices. Currently I build and test the function in one flow, then when I am happy with it I copy it to all the…

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## [Icons](https://community.homey.app/t/icons/131569)

<div class="topic-metadata">

**Author:** [@Magnus\_Andersson3](https://community.homey.app/u/Magnus_Andersson3)\
**Replies:** 3\
**Last updated:** [February 26, 2025, 10:28pm UTC](https://community.homey.app/t/icons/131569 "2025-02-26T22:28:46Z")

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Question regarding icons in Homet pro. Is it possible to copy a icon from one dev and use the same icon on an other dev.? Regards Magnus Andersson

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## [Fibaro RGBW Controller 2 et Sunricher SR-ZV9001T4-RGBW-EU](https://community.homey.app/t/fibaro-rgbw-controller-2-et-sunricher-sr-zv9001t4-rgbw-eu/131505)

<div class="topic-metadata">

**Author:** [@Patrick\_Bonnabaud](https://community.homey.app/u/Patrick_Bonnabaud)\
**Replies:** 0\
**Last updated:** [February 24, 2025, 6:25pm UTC](https://community.homey.app/t/fibaro-rgbw-controller-2-et-sunricher-sr-zv9001t4-rgbw-eu/131505 "2025-02-24T18:25:06Z")

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Bonjour a tous, Je viens de m’inscrire sur le forum car pour le moment je n’avais pas besoin d’aide…(pour le moment je dis bien) mais la je sèche et je me rends compte qu’il y a beaucoup de chose a savoir.:kissing: Sur…

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## [Reset a preowned Homey Bridge](https://community.homey.app/t/reset-a-preowned-homey-bridge/131632)

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**Author:** [@ole\_madsen](https://community.homey.app/u/ole_madsen)\
**Replies:** 3\
**Last updated:** [February 26, 2025, 2:10pm UTC](https://community.homey.app/t/reset-a-preowned-homey-bridge/131632 "2025-02-26T14:10:32Z")

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I got a homey bridge for a friend, which has not been factory reset / removed from his homey world before i got it How do i “factory reset” the homey bridge ?

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## [Explaining the Homey Advanced Flow Logic](https://community.homey.app/t/explaining-the-homey-advanced-flow-logic/131237)

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**Author:** [@Alee\_H](https://community.homey.app/u/Alee_H)\
**Replies:** 18\
**Last updated:** [February 26, 2025, 11:08am UTC](https://community.homey.app/t/explaining-the-homey-advanced-flow-logic/131237 "2025-02-26T11:08:07Z")

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There might be many questions, but I need to clear them for myself. What will happen if we define multiple WHEN triggers in one flow? If one is applied, then it will be triggered or as soon as the first one is trigge…

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## [Is it possible to edit web app front page?](https://community.homey.app/t/is-it-possible-to-edit-web-app-front-page/131614)

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**Author:** [@Kenneth\_WedMore\_Lund](https://community.homey.app/u/Kenneth_WedMore_Lund)\
**Replies:** 4\
**Last updated:** [February 26, 2025, 9:18am UTC](https://community.homey.app/t/is-it-possible-to-edit-web-app-front-page/131614 "2025-02-26T09:18:17Z")

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When using the iOS og iPad app, I can add widgets to the home page. Is this not possible on the web version or do I miss out on that feature when using my computer?

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## [What role does my Apple TV play after getting Homey Pro?](https://community.homey.app/t/what-role-does-my-apple-tv-play-after-getting-homey-pro/131617)

<div class="topic-metadata">

**Author:** [@Kenneth\_WedMore\_Lund](https://community.homey.app/u/Kenneth_WedMore_Lund)\
**Replies:** 1\
**Last updated:** [February 26, 2025, 7:40am UTC](https://community.homey.app/t/what-role-does-my-apple-tv-play-after-getting-homey-pro/131617 "2025-02-26T07:40:20Z")

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After getting a Homey Pro, I’m wondering if I should just keep my Apple TV out of setup and use Homey exclusively as Thread hub. What are the pros and cons from taking Apple TV out and use only Homey Pro and I if want t…

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## [How to disable Sonoff ZBMINI in the Homey app so they can only work with flows](https://community.homey.app/t/how-to-disable-sonoff-zbmini-in-the-homey-app-so-they-can-only-work-with-flows/131249)

<div class="topic-metadata">

**Author:** [@Gert\_De\_Vuyst](https://community.homey.app/u/Gert_De_Vuyst)\
**Replies:** 2\
**Last updated:** [February 26, 2025, 7:40am UTC](https://community.homey.app/t/how-to-disable-sonoff-zbmini-in-the-homey-app-so-they-can-only-work-with-flows/131249 "2025-02-26T07:40:03Z")

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I have some ZBMINI switches Sonoff. One of them is doing stuff that I need to validate. So I want to disable the ZBMINI ON/OFF button in the Homey App (devices), so I can only use it within flows where I can add valida…

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