# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=82

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 83

---

## [Homey pro 2023 backup](https://community.homey.app/t/homey-pro-2023-backup/132331)

<div class="topic-metadata">

**Author:** [@Smarthus1](https://community.homey.app/u/Smarthus1)\
**Replies:** 5\
**Last updated:** [March 10, 2025, 10:29pm UTC](https://community.homey.app/t/homey-pro-2023-backup/132331 "2025-03-10T22:29:35Z")

</div>

Hi Can someone please explain to me which backup variant that backup most data, flows, apps, settings between local backup and cloud backup?

---

## [How do I bypass Tado time schedule?](https://community.homey.app/t/how-do-i-bypass-tado-time-schedule/132414)

<div class="topic-metadata">

**Author:** [@Kenneth\_WedMore\_Lund](https://community.homey.app/u/Kenneth_WedMore_Lund)\
**Replies:** 3\
**Last updated:** [March 10, 2025, 8:15pm UTC](https://community.homey.app/t/how-do-i-bypass-tado-time-schedule/132414 "2025-03-10T20:15:03Z")

</div>

Before getting Homey Pro, I controlled my Tado X in their app using the timing schedules. Now that I have Homey, I’ve been setting up different flows that ALSO control Tado, like setting the schedule in different rooms …

---

## [Altes Gerät mit neuem Gerät in allen Flows austauschen](https://community.homey.app/t/altes-gerat-mit-neuem-gerat-in-allen-flows-austauschen/132435)

<div class="topic-metadata">

**Author:** [@Ringler](https://community.homey.app/u/Ringler)\
**Replies:** 4\
**Last updated:** [March 10, 2025, 4:26pm UTC](https://community.homey.app/t/altes-gerat-mit-neuem-gerat-in-allen-flows-austauschen/132435 "2025-03-10T16:26:20Z")

</div>

Habe dazu nichts gefunden, daher meine Frage in die Runde: Wer kennt das Problem nicht. Man muss ein altes Gerät ersetzen. Jetzt ist das alte Gerät in sagen wir 20 Flows integriert. Bisher muss ich für das neue Gerät (z…

---

## [Problem importing knxproj file](https://community.homey.app/t/problem-importing-knxproj-file/132333)

<div class="topic-metadata">

**Author:** [@Mats\_Berlin](https://community.homey.app/u/Mats_Berlin)\
**Replies:** 1\
**Last updated:** [March 10, 2025, 1:33pm UTC](https://community.homey.app/t/problem-importing-knxproj-file/132333 "2025-03-10T13:33:39Z")

</div>

I am trying to upload my knxproj file to my Homey Pro and I get the following message, in swedish: Ingen giltig gruppadress-XML hittades i projektfilen. Vänligen ladda upp ett annat projekt. In english: No valid group…

---

## [Danabridge V3](https://community.homey.app/t/danabridge-v3/114877)

<div class="topic-metadata">

**Author:** [@Fredrik\_Wimmercranz](https://community.homey.app/u/Fredrik_Wimmercranz)\
**Replies:** 13\
**Last updated:** [March 10, 2025, 10:06am UTC](https://community.homey.app/t/danabridge-v3/114877 "2025-03-10T10:06:56Z")

</div>

Does anyone know if it is possible to integrate the Danabridge device with Homey pro (2023). I have bought a Danalock V3 (Zigbee) and tried to get it to work with Homey, but it fails within 48 hrs repeatedly. I have ther…

---

## [Can I change "direction" on a ventilator?](https://community.homey.app/t/can-i-change-direction-on-a-ventilator/132357)

<div class="topic-metadata">

**Author:** [@Kenneth\_WedMore\_Lund](https://community.homey.app/u/Kenneth_WedMore_Lund)\
**Replies:** 2\
**Last updated:** [March 9, 2025, 8:48am UTC](https://community.homey.app/t/can-i-change-direction-on-a-ventilator/132357 "2025-03-09T08:48:29Z")

</div>

I’m thinking about mounting a ventilator in our bedroom, modulated by CO2 sensor in Homey Pro. Is it possible for me to control the direction of the air flow like: \[IF\] \[sensor co2\] \> “1000ppm” \[then\] turn on ventila…

---

## ["An app has crashed"-card...how does it work?](https://community.homey.app/t/an-app-has-crashed-card-how-does-it-work/127611)

<div class="topic-metadata">

**Author:** [@Paxman](https://community.homey.app/u/Paxman)\
**Replies:** 2\
**Last updated:** [March 9, 2025, 3:33am UTC](https://community.homey.app/t/an-app-has-crashed-card-how-does-it-work/127611 "2025-03-09T03:33:11Z")

</div>

Hey Homeys! So I read somewhere on the forum about the card in the subject. I felt that it would be a good thing to create a flow that restarts apps that has crashed and notifies me that it has happened so I did like th…

---

## [Zwave nodes missing](https://community.homey.app/t/zwave-nodes-missing/128140)

<div class="topic-metadata">

**Author:** [@AndyFroy](https://community.homey.app/u/AndyFroy)\
**Replies:** 9\
**Last updated:** [March 8, 2025, 9:31pm UTC](https://community.homey.app/t/zwave-nodes-missing/128140 "2025-03-08T21:31:29Z")

</div>

Hi there, yesterday it was a black out in my house and after this all zwave nodes is missing. In homey i can see them, but in developer are them away. What can i do? Homey pro 2023

---

## [SmartPlug energy usage for actions flows HomeyPro](https://community.homey.app/t/smartplug-energy-usage-for-actions-flows-homeypro/75401)

<div class="topic-metadata">

**Author:** [@M.B.HomeyPro](https://community.homey.app/u/M.B.HomeyPro)\
**Replies:** 8\
**Last updated:** [March 8, 2025, 12:21pm UTC](https://community.homey.app/t/smartplug-energy-usage-for-actions-flows-homeypro/75401 "2025-03-08T12:21:03Z")

</div>

Hi, I am looking for a verry small SmartPlug that can read life energy usage and can use that to check if the device behind it is switch off or on and a flow can set an action to follow. Anyone experience with it and c…

---

## [Why do I see this animation in the Homey App?](https://community.homey.app/t/why-do-i-see-this-animation-in-the-homey-app/132307)

<div class="topic-metadata">

**Author:** [@Eternity](https://community.homey.app/u/Eternity)\
**Replies:** 2\
**Last updated:** [March 8, 2025, 9:15am UTC](https://community.homey.app/t/why-do-i-see-this-animation-in-the-homey-app/132307 "2025-03-08T09:15:29Z")

</div>

My Homey Pro (Early 2023) is connected via LAN and wifi. Occasionally I see this animation on my Android phone when opening the Homey App: What does it mean and why does it appear?

---

## [Need some help to make a flow för aqara wireless switch H1 & aqara ceiling light t1m](https://community.homey.app/t/need-some-help-to-make-a-flow-for-aqara-wireless-switch-h1-aqara-ceiling-light-t1m/132288)

<div class="topic-metadata">

**Author:** [@Stefan\_Hartvig](https://community.homey.app/u/Stefan_Hartvig)\
**Replies:** 1\
**Last updated:** [March 8, 2025, 12:46am UTC](https://community.homey.app/t/need-some-help-to-make-a-flow-for-aqara-wireless-switch-h1-aqara-ceiling-light-t1m/132288 "2025-03-08T00:46:49Z")

</div>

Hello! I have recently bought some aqara gadgets and need some help with some flows. I have set up on and off which was easy but is there a possibility that the lamp follows the daily rhythm of light so if at 12 o’clock …

---

## [My flow keep getting deactivated](https://community.homey.app/t/my-flow-keep-getting-deactivated/132187)

<div class="topic-metadata">

**Author:** [@Huset](https://community.homey.app/u/Huset)\
**Replies:** 4\
**Last updated:** [March 7, 2025, 7:56am UTC](https://community.homey.app/t/my-flow-keep-getting-deactivated/132187 "2025-03-07T07:56:11Z")

</div>

I have an advanced flow to go when someone set the phone to “Do not disturb”. Several times lately this flow has been deactivated, and I don’t understand why. What can I do to stop the ap from getting deactivated?

---

## [Nous smart controller valve LZ3](https://community.homey.app/t/nous-smart-controller-valve-lz3/132206)

<div class="topic-metadata">

**Author:** [@Ernie](https://community.homey.app/u/Ernie)\
**Replies:** 2\
**Last updated:** [March 7, 2025, 7:30am UTC](https://community.homey.app/t/nous-smart-controller-valve-lz3/132206 "2025-03-07T07:30:31Z")

</div>

Hi, I bought a new Nous Smart Zigbee Valve Controller LZ3 and tried to connect to my Homey Pro. The Nous App is installed, but the controller valve is not recognized it shows up as a “unknown Zigbee device” . After abou…

---

## [Suggestions for an outdoor kelvin sensor](https://community.homey.app/t/suggestions-for-an-outdoor-kelvin-sensor/132233)

<div class="topic-metadata">

**Author:** [@Kenneth\_WedMore\_Lund](https://community.homey.app/u/Kenneth_WedMore_Lund)\
**Replies:** 2\
**Last updated:** [March 7, 2025, 6:27am UTC](https://community.homey.app/t/suggestions-for-an-outdoor-kelvin-sensor/132233 "2025-03-07T06:27:37Z")

</div>

I’m a photographer and would like to add an outdoor kelvin meter to Homey Pro so I can have readouts showing the temperature of the light to track “golden hour”. Strangely, I haven’t found any. There’s a lot of lux mete…

---

## [Homey app not working on android](https://community.homey.app/t/homey-app-not-working-on-android/132146)

<div class="topic-metadata">

**Author:** [@Rembo038](https://community.homey.app/u/Rembo038)\
**Replies:** 14\
**Last updated:** [March 6, 2025, 10:25pm UTC](https://community.homey.app/t/homey-app-not-working-on-android/132146 "2025-03-06T22:25:39Z")

</div>

I added my father to my Homey as a guest. But he often gets the message that the homey app is not working, while I can access it normally. Could it be because he is a guest and not a resident that he is given less prio…

---

## [Homey Pro 2023, Hue bridge and switching internet provider (internal IP change)](https://community.homey.app/t/homey-pro-2023-hue-bridge-and-switching-internet-provider-internal-ip-change/118368)

<div class="topic-metadata">

**Author:** [@Iwantje](https://community.homey.app/u/Iwantje)\
**Replies:** 4\
**Last updated:** [March 6, 2025, 9:23pm UTC](https://community.homey.app/t/homey-pro-2023-hue-bridge-and-switching-internet-provider-internal-ip-change/118368 "2025-03-06T21:23:24Z")

</div>

Hi there, This week we switched internet provider, going from cable to fiber internet. With the switch, we swapped our internet modem and with that the internal ip range from 192.168.178.x to 192.168.1.x. It took some…

---

## [Change WiFi and now is all deleted!](https://community.homey.app/t/change-wifi-and-now-is-all-deleted/130856)

<div class="topic-metadata">

**Author:** [@Abdul\_786](https://community.homey.app/u/Abdul_786)\
**Replies:** 10\
**Last updated:** [March 6, 2025, 8:11pm UTC](https://community.homey.app/t/change-wifi-and-now-is-all-deleted/130856 "2025-03-06T20:11:50Z")

</div>

Hi. I changed my home network provider and needed to change my wifi. But I didn’t have a cloud back-up from Homey (regret it now). Their support website asked me to perform “Activating Setup Mode for Homey Pro”. But no…

---

## [LG ThinQ XBOOM bluetooth speaker](https://community.homey.app/t/lg-thinq-xboom-bluetooth-speaker/131837)

<div class="topic-metadata">

**Author:** [@Sijmen\_Zandstra](https://community.homey.app/u/Sijmen_Zandstra)\
**Replies:** 2\
**Last updated:** [March 6, 2025, 11:08am UTC](https://community.homey.app/t/lg-thinq-xboom-bluetooth-speaker/131837 "2025-03-06T11:08:06Z")

</div>

Hi everyone, Is there a way to connect homey with an LG xboom bluetooth speakers? I was hoping it would work with the new LG ThinQ app, but apparently speakers are not supported… I suppose it would be a good addition as…

---

## [Hidden z-wave parameters](https://community.homey.app/t/hidden-z-wave-parameters/53853)

<div class="topic-metadata">

**Author:** [@Amine](https://community.homey.app/u/Amine)\
**Replies:** 4\
**Last updated:** [July 22, 2023, 9:17am UTC](https://community.homey.app/t/hidden-z-wave-parameters/53853 "2023-07-22T09:17:39Z")

</div>

Hi! I have a couple z-wave Fibaro dimmers connected to a homey pro. Looking at the advanced settings of the dimmers on the homey app I do not see all the parameters that I know exist for the dimmers. Does homey only sup…

---

## [Thermometer with external sensor](https://community.homey.app/t/thermometer-with-external-sensor/132102)

<div class="topic-metadata">

**Author:** [@Jocke\_Wallen](https://community.homey.app/u/Jocke_Wallen)\
**Replies:** 2\
**Last updated:** [March 6, 2025, 6:27am UTC](https://community.homey.app/t/thermometer-with-external-sensor/132102 "2025-03-06T06:27:00Z")

</div>

Does anyone have any tips about thermometers with external sensor that are supported by Homey Pro? Battery operated with 60-90cm (2-3 feet) cable. Preferably Zigbee or Z-Wave. All tips appreciated!

---

## [GPS location changed in flow](https://community.homey.app/t/gps-location-changed-in-flow/132087)

<div class="topic-metadata">

**Author:** [@Per\_Egholm1](https://community.homey.app/u/Per_Egholm1)\
**Replies:** 1\
**Last updated:** [March 5, 2025, 7:32pm UTC](https://community.homey.app/t/gps-location-changed-in-flow/132087 "2025-03-05T19:32:22Z")

</div>

It would really be helpful if the “GPS location has changed” had the option to set a number of meters/feet. This would make it much better for flows. Hope it is possible to add. Hey from Per i Denmark

---

## [Nvidia Shield - Find Remote](https://community.homey.app/t/nvidia-shield-find-remote/132142)

<div class="topic-metadata">

**Author:** [@TruckStopdancingFrog](https://community.homey.app/u/TruckStopdancingFrog)\
**Replies:** 0\
**Last updated:** [March 5, 2025, 4:07pm UTC](https://community.homey.app/t/nvidia-shield-find-remote/132142 "2025-03-05T16:07:50Z")

</div>

Hi my fellow Homies. I have a nvidia shield and I’m using the android app, made by Lucas Vand Der Have. My question is, in the nvidia shield app, on iPhone, there’s a option to find remote. Press it and the remote make…

---

## [Skills alexa don't exist](https://community.homey.app/t/skills-alexa-dont-exist/131779)

<div class="topic-metadata">

**Author:** [@Baptiste\_Dhaussy](https://community.homey.app/u/Baptiste_Dhaussy)\
**Replies:** 1\
**Last updated:** [March 5, 2025, 3:36pm UTC](https://community.homey.app/t/skills-alexa-dont-exist/131779 "2025-03-05T15:36:56Z")

</div>

Hello, I’ve been having problems with alexa for 2 days now, so I tried to disconnect then reconnect the skill on alexa and it tells me that it’s no longer supported :frowning: Am I the only one in this situation?

---

## [Control Sonos with Google Assistant through Homey](https://community.homey.app/t/control-sonos-with-google-assistant-through-homey/132131)

<div class="topic-metadata">

**Author:** [@MathiasVerheijden](https://community.homey.app/u/MathiasVerheijden)\
**Replies:** 0\
**Last updated:** [March 5, 2025, 2:30pm UTC](https://community.homey.app/t/control-sonos-with-google-assistant-through-homey/132131 "2025-03-05T14:30:49Z")

</div>

Hi All, I currently have my entire home setup in Homey, and I synchronize everything to Google Assistant. This way, I can see all my zones and devices in Google Assistant, but keep all automations in Homey. Now, my Son…

---

## [To temporarily disable a flow](https://community.homey.app/t/to-temporarily-disable-a-flow/132075)

<div class="topic-metadata">

**Author:** [@djvagnetti](https://community.homey.app/u/djvagnetti)\
**Replies:** 5\
**Last updated:** [March 5, 2025, 1:19pm UTC](https://community.homey.app/t/to-temporarily-disable-a-flow/132075 "2025-03-05T13:19:45Z")

</div>

I have lately been running into this issue. With lights in particular; I have a perfectly working flow and for some reason (life happens) and I need to disable or interrupt the flow because I just need that light to be o…

---

## [IKEA Tredansen/praktlystring](https://community.homey.app/t/ikea-tredansen-praktlystring/132004)

<div class="topic-metadata">

**Author:** [@Aldin\_Adam\_Jerjas](https://community.homey.app/u/Aldin_Adam_Jerjas)\
**Replies:** 3\
**Last updated:** [March 5, 2025, 12:01pm UTC](https://community.homey.app/t/ikea-tredansen-praktlystring/132004 "2025-03-05T12:01:57Z")

</div>

Hello, Since yesterday my Tredansen/praktlystring are not working. From what I can see the ikes app has had some kind of update 3/3. Has it had any effect on my blinds? This problem is for all my ikea blinds in my hous…

---

## [Smart dimmer switch products that works with homey?](https://community.homey.app/t/smart-dimmer-switch-products-that-works-with-homey/6885)

<div class="topic-metadata">

**Author:** [@tembelreis](https://community.homey.app/u/tembelreis)\
**Replies:** 4\
**Last updated:** [March 5, 2025, 11:20am UTC](https://community.homey.app/t/smart-dimmer-switch-products-that-works-with-homey/6885 "2025-03-05T11:20:46Z")

</div>

Can I anyone suggest a reliable smart dimmer switch products that works with homey? Thank you

---

## [Help with Flows](https://community.homey.app/t/help-with-flows/130247)

<div class="topic-metadata">

**Author:** [@Carl](https://community.homey.app/u/Carl)\
**Replies:** 17\
**Last updated:** [March 5, 2025, 10:24am UTC](https://community.homey.app/t/help-with-flows/130247 "2025-03-05T10:24:56Z")

</div>

Evening all, Just took the plunge to get a homey pro and to say I am irritated is an understatement as it is the least intuitive thing to use, ever! Eg I want to set an automation/flow that works between the hours of 1…

---

## [Add infrared devices](https://community.homey.app/t/add-infrared-devices/80064)

<div class="topic-metadata">

**Author:** [@Erwin\_DeB](https://community.homey.app/u/Erwin_DeB)\
**Replies:** 55\
**Last updated:** [March 4, 2025, 10:14pm UTC](https://community.homey.app/t/add-infrared-devices/80064 "2025-03-04T22:14:57Z")

</div>

Now that Homey finally has a working IR transmitter, it’s no longer possible to learn infrared remotes. It’s like Homey sells a bike with only one wheel. First they sell it with only a rear wheel. Now they sell it with o…

---

## [Homey flow doesn’t work with alexa](https://community.homey.app/t/homey-flow-doesn-t-work-with-alexa/131878)

<div class="topic-metadata">

**Author:** [@Francesco\_Angelone](https://community.homey.app/u/Francesco_Angelone)\
**Replies:** 7\
**Last updated:** [March 4, 2025, 7:09pm UTC](https://community.homey.app/t/homey-flow-doesn-t-work-with-alexa/131878 "2025-03-04T19:09:49Z")

</div>

I have always used the flows created in homey-pro and saved in the favourites with scenarios from Alexa. For the past week, if I call up the scenario from Alexa, I get the reply ‘ok’ but the flow does not start. If inste…

[Previous page](https://community.homey.app/c/questions-help/8.md?page=81)

[Next page](https://community.homey.app/c/questions-help/8.md?page=83)
