# Questions & Help **URL:** https://community.homey.app/c/questions-help/8.md?page=80 [Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md) **Page:** 81 --- ## [Reconnect to devices?](https://community.homey.app/t/reconnect-to-devices/68495)
**Author:** [@Mheramb](https://community.homey.app/u/Mheramb)\ **Replies:** 3\ **Last updated:** [March 24, 2025, 1:36pm UTC](https://community.homey.app/t/reconnect-to-devices/68495 "2025-03-24T13:36:15Z")
Hi. Is it possible to reconnect devices to Homey without removing them? So i dont have to update my flows and groups. --- ## [How to change Lease time HOMEY\_BEARER\_TOKEN](https://community.homey.app/t/how-to-change-lease-time-homey-bearer-token/133371)
**Author:** [@Remco\_Schuringa](https://community.homey.app/u/Remco_Schuringa)\ **Replies:** 0\ **Last updated:** [March 24, 2025, 9:38am UTC](https://community.homey.app/t/how-to-change-lease-time-homey-bearer-token/133371 "2025-03-24T09:38:08Z")
I have a script that collects data every 3 seconds. I have the HOMEY\_BEARER\_TOKEN hard coded in the script. But the lease time of the HOMEY\_BEARER\_TOKEN is approx. 1 week. Can I extent that to a month or longer? Or is t… --- ## [How to identify a paired zigbee device](https://community.homey.app/t/how-to-identify-a-paired-zigbee-device/133165)
**Author:** [@Simvin](https://community.homey.app/u/Simvin)\ **Replies:** 11\ **Last updated:** [March 23, 2025, 10:21pm UTC](https://community.homey.app/t/how-to-identify-a-paired-zigbee-device/133165 "2025-03-23T22:21:49Z")
Is there a way to identify what a device is called in Homey? I have more than 5 IKEA Somrig remotes. I’f I find one of them in the wrong place, is there a way to identify if the remote is the one that should be in the b… --- ## [HomeyPro with KSenia Security](https://community.homey.app/t/homeypro-with-ksenia-security/90711)
**Author:** [@Tamas\_Kovacs](https://community.homey.app/u/Tamas_Kovacs)\ **Replies:** 25\ **Last updated:** [March 23, 2025, 8:21pm UTC](https://community.homey.app/t/homeypro-with-ksenia-security/90711 "2025-03-23T20:21:26Z")
Hello! I recently acquired a Homey Pro not long ago. I really like it, but I’m a complete beginner in the field. I’m wondering if anyone here has experience with the KSenia Security alarm system with Homey. I want to t… --- ## [Homey flows not starting anymore](https://community.homey.app/t/homey-flows-not-starting-anymore/133190)
**Author:** [@Wilko](https://community.homey.app/u/Wilko)\ **Replies:** 7\ **Last updated:** [March 23, 2025, 6:30pm UTC](https://community.homey.app/t/homey-flows-not-starting-anymore/133190 "2025-03-23T18:30:03Z")
Somehow many flows stopped starting. A flow that should start 45 minutes before sunset, a flow when someone arrives home, … they work fine when started by hand but they do not trigger by themselves. Inherent restarted th… --- ## [\[DEV Request\] HomeyDuino support in ESPHome](https://community.homey.app/t/dev-request-homeyduino-support-in-esphome/133322)
**Author:** [@Techniman](https://community.homey.app/u/Techniman)\ **Replies:** 0\ **Last updated:** [March 23, 2025, 5:37pm UTC](https://community.homey.app/t/dev-request-homeyduino-support-in-esphome/133322 "2025-03-23T17:37:34Z")
Not sure about you guys but the thing i’m really struggling with is the software for my custom sensors. On the one hand i’d like to use HomeyDuino so it integrates properly with Homey but on the other hand i’d like the s… --- ## [Ikea Floalt panel not dimming correctly with flow/mood](https://community.homey.app/t/ikea-floalt-panel-not-dimming-correctly-with-flow-mood/133311)
**Author:** [@Eric2](https://community.homey.app/u/Eric2)\ **Replies:** 3\ **Last updated:** [March 23, 2025, 4:32pm UTC](https://community.homey.app/t/ikea-floalt-panel-not-dimming-correctly-with-flow-mood/133311 "2025-03-23T16:32:10Z")
I have many Ikea Floalt LED panels connected to Homey Pro, but have the following issue. When dimming the devices manually everything works fine. However, if a flow or a mood is set to adjust them, the panels will init… --- ## [I habe a problem with network zigbee. Do you know?](https://community.homey.app/t/i-habe-a-problem-with-network-zigbee-do-you-know/133305)
**Author:** [@Julien\_31](https://community.homey.app/u/Julien_31)\ **Replies:** 1\ **Last updated:** [March 23, 2025, 12:43pm UTC](https://community.homey.app/t/i-habe-a-problem-with-network-zigbee-do-you-know/133305 "2025-03-23T12:43:34Z")
Hello, On the Zwave section, I can clearly see the routes between my different devices, unlike the Zigbee section. Is it the same for you? I also experience a lot of disconnections from the Zigbee devices in the ba… --- ## [Zigbee node losing communications](https://community.homey.app/t/zigbee-node-losing-communications/108626)
**Author:** [@BIRDY](https://community.homey.app/u/BIRDY)\ **Replies:** 30\ **Last updated:** [March 23, 2025, 8:38am UTC](https://community.homey.app/t/zigbee-node-losing-communications/108626 "2025-03-23T08:38:33Z")
I have noticed that a couple of sensors of mine has stop communicating with homey. The’re battery is recently replaced and there still plenty of battery left over. Unfortanetly there is no similarities to the type of s… --- ## [Problem Sunricher z-wave dimmers](https://community.homey.app/t/problem-sunricher-z-wave-dimmers/22944)
**Author:** [@Johan\_Mauritzson](https://community.homey.app/u/Johan_Mauritzson)\ **Replies:** 7\ **Last updated:** [March 22, 2025, 9:23pm UTC](https://community.homey.app/t/problem-sunricher-z-wave-dimmers/22944 "2025-03-22T21:23:19Z")
Hi, I’ve got an problem with my Sunricher dimmers (SR-ZV9040A\_Micro\_Smart\_Dimmer). Intermittently they just stop working. The problem that occurs is that I cannot controll them via Homey anymore and also the physical s… --- ## [Sync problem with Google Assistent](https://community.homey.app/t/sync-problem-with-google-assistent/131770)
**Author:** [@Henk\_Bartels](https://community.homey.app/u/Henk_Bartels)\ **Replies:** 6\ **Last updated:** [March 22, 2025, 8:03am UTC](https://community.homey.app/t/sync-problem-with-google-assistent/131770 "2025-03-22T08:03:23Z")
Since yesterday evening i got errors in the Timeline : There is a fault in Syncronising with Google Assistent. And that you mus turn it on in the Settings, Google Assistent. But that you can do every couple of minutes. … --- ## [Zigbee down and full recovery needed, again and again](https://community.homey.app/t/zigbee-down-and-full-recovery-needed-again-and-again/133199)
**Author:** [@andreasaa](https://community.homey.app/u/andreasaa)\ **Replies:** 1\ **Last updated:** [March 21, 2025, 8:31pm UTC](https://community.homey.app/t/zigbee-down-and-full-recovery-needed-again-and-again/133199 "2025-03-21T20:31:59Z")
Hi! I have an older white ball Homey Pro (2019 ver., I think). I’m getting a bit tired of zigbee network shutting down completely about once a month. When it happens, I can’t add new zigbee devices as Homey will give th… --- ## [Local USB Backup Error Message](https://community.homey.app/t/local-usb-backup-error-message/133087)
**Author:** [@Bob\_Simons](https://community.homey.app/u/Bob_Simons)\ **Replies:** 13\ **Last updated:** [March 21, 2025, 5:04pm UTC](https://community.homey.app/t/local-usb-backup-error-message/133087 "2025-03-21T17:04:41Z")
I am attempting to make a local USB backup but repeatedly encounter the following error after the backup process begins: “Error Creating Backup: An attempt was made to write to a file or directory which could not be mod… --- ## [PeHa PHC en Homey](https://community.homey.app/t/peha-phc-en-homey/35463)
**Author:** [@Gidi\_Bullens](https://community.homey.app/u/Gidi_Bullens)\ **Replies:** 7\ **Last updated:** [March 21, 2025, 4:49pm UTC](https://community.homey.app/t/peha-phc-en-homey/35463 "2025-03-21T16:49:28Z")
Hi all, We have a PeHa PHC domotics solution in our home which I want to control via Homey. It seems the only way is to use the specific urls for each action. This is an example of the url: “Http://\<\ **Author:** [@Jan\_Szafranski](https://community.homey.app/u/Jan_Szafranski)\ **Replies:** 40\ **Last updated:** [March 21, 2025, 8:32am UTC](https://community.homey.app/t/trouble-connecting-my-aqara-hub-via-matter-merged-with-how-are-the-aqara-hubs-added/107552 "2025-03-21T08:32:46Z") I have the latest Aqara hubs, but they aren’t listed as devices in the Homey pro app. How do I add them, as they have my remotes coded… that I can’t do in Homey pro? --- ## [Transfer (Zigbee) devices to another app](https://community.homey.app/t/transfer-zigbee-devices-to-another-app/133067)
**Author:** [@Pbmco](https://community.homey.app/u/Pbmco)\ **Replies:** 5\ **Last updated:** [March 21, 2025, 7:46am UTC](https://community.homey.app/t/transfer-zigbee-devices-to-another-app/133067 "2025-03-21T07:46:09Z")
Hi there, Since there is now an officiel Sonoff app, I’d like to transfer a few existing devices from the " SONOFF Zigbee" app to the official Sonoff app (with my thanks for the community developpers for all the work th… --- ## [12-Month Cloud Backup Service Not Available in U.S.?](https://community.homey.app/t/12-month-cloud-backup-service-not-available-in-u-s/133088)
**Author:** [@Bob\_Simons](https://community.homey.app/u/Bob_Simons)\ **Replies:** 4\ **Last updated:** [March 20, 2025, 10:55pm UTC](https://community.homey.app/t/12-month-cloud-backup-service-not-available-in-u-s/133088 "2025-03-20T22:55:42Z")
I tried to purchase a 12-month subscription for cloud backups. Put the subscription in my cart and selected Checkout. A notice popped up that it was not available in the selected country (United States) and that the item… --- ## [Visual Accessibility for Deaf people](https://community.homey.app/t/visual-accessibility-for-deaf-people/133120)
**Author:** [@Fab86](https://community.homey.app/u/Fab86)\ **Replies:** 3\ **Last updated:** [March 20, 2025, 7:42pm UTC](https://community.homey.app/t/visual-accessibility-for-deaf-people/133120 "2025-03-20T19:42:08Z")
Hello, i am deaf and considering purchasing a Homey Pro for visual accessibility. For example, when someone rings the doorbell, all the lights in the house flash for 20 seconds or 10 times, and an indicator bulb in each … --- ## [Ethernet adapter](https://community.homey.app/t/ethernet-adapter/133128)
**Author:** [@Edoardo\_Di\_Meo](https://community.homey.app/u/Edoardo_Di_Meo)\ **Replies:** 4\ **Last updated:** [March 20, 2025, 4:20pm UTC](https://community.homey.app/t/ethernet-adapter/133128 "2025-03-20T16:20:19Z")
I bought Ethernet adapter as every now and then the Wi-Fi connection was skipping I connected everything now on Homey info it tells me connected with both Wi-Fi and as Ethernet Actually who is connected? I don’t think … --- ## [\[CLOSED\] Homey pro 2023 won't update](https://community.homey.app/t/closed-homey-pro-2023-wont-update/132535)
**Author:** [@Falcovd](https://community.homey.app/u/Falcovd)\ **Replies:** 7\ **Last updated:** [March 20, 2025, 12:15pm UTC](https://community.homey.app/t/closed-homey-pro-2023-wont-update/132535 "2025-03-20T12:15:20Z")
I have tried multiple times to update my hp2023, from 12.3.2 to 12.3.3. But every time i start the update via the app or webapp, it hangs on 0%. I also tried to update it by usb.. i was able to get the homey in the sta… --- ## [Water leak sensor Abode connection Homey](https://community.homey.app/t/water-leak-sensor-abode-connection-homey/133108)
**Author:** [@Ole\_Christian\_Fugles](https://community.homey.app/u/Ole_Christian_Fugles)\ **Replies:** 2\ **Last updated:** [March 20, 2025, 9:17am UTC](https://community.homey.app/t/water-leak-sensor-abode-connection-homey/133108 "2025-03-20T09:17:33Z")
Hello, I am quite new to Homey. Are there any possibilities to connect the Abode Water leak sensor to the Homey pro? I have searched in apps for Homey without sucess. Regards Ole --- ## [Delete my account with out my device](https://community.homey.app/t/delete-my-account-with-out-my-device/133086)
**Author:** [@Chuck\_Gillespie](https://community.homey.app/u/Chuck_Gillespie)\ **Replies:** 2\ **Last updated:** [March 19, 2025, 11:27pm UTC](https://community.homey.app/t/delete-my-account-with-out-my-device/133086 "2025-03-19T23:27:13Z")
How can I delete my account. I returned my Homey Pro and it will not allow me to delete my account w/o it. --- ## [Look! Zigbee mesh constantly changing?](https://community.homey.app/t/look-zigbee-mesh-constantly-changing/133079)
**Author:** [@pmeester](https://community.homey.app/u/pmeester)\ **Replies:** 1\ **Last updated:** [March 19, 2025, 11:24pm UTC](https://community.homey.app/t/look-zigbee-mesh-constantly-changing/133079 "2025-03-19T23:24:25Z")
Am I mistaken, or is this new behaviour. I look at this page often, but never have seen it constantly change. I cannot imagine that this helps the reliability of the Zigbee Mesh. What do you think? --- ## [Philips Hue app crashing more frequently](https://community.homey.app/t/philips-hue-app-crashing-more-frequently/91777)
**Author:** [@Dave\_Meijer1](https://community.homey.app/u/Dave_Meijer1)\ **Replies:** 4\ **Last updated:** [February 2, 2025, 8:23am UTC](https://community.homey.app/t/philips-hue-app-crashing-more-frequently/91777 "2025-02-02T08:23:00Z")
Hi, For the past few days, the Philips Hue app has been crashing more frequently. When I restart the app, it slowly gets back on track. Is it the app itself or a flow causing the app to crash? Can I investigate this ? … --- ## [Amina S Charger Zigbee connection works half](https://community.homey.app/t/amina-s-charger-zigbee-connection-works-half/129845)
**Author:** [@Sjors333](https://community.homey.app/u/Sjors333)\ **Replies:** 4\ **Last updated:** [March 19, 2025, 11:18am UTC](https://community.homey.app/t/amina-s-charger-zigbee-connection-works-half/129845 "2025-03-19T11:18:28Z")
Hello, We are using the Amina S wall charger since a few weeks. But the Zigbee connection doesn’t work correctly. After resetting the charger, everything works fine for 1,5 days after that half of the information is fro… --- ## [Failed to handshake client (Timeout after 10000ms)](https://community.homey.app/t/failed-to-handshake-client-timeout-after-10000ms/133001)
**Author:** [@Eric\_Buonaccorsi](https://community.homey.app/u/Eric_Buonaccorsi)\ **Replies:** 10\ **Last updated:** [March 19, 2025, 8:22am UTC](https://community.homey.app/t/failed-to-handshake-client-timeout-after-10000ms/133001 "2025-03-19T08:22:31Z")
I woke up to my Homey offline today. I tried pulling the power and pulling back in and that didn’t work. I used the USB recovery tool and installed the latest firmware, which was successful, but I still couldn’t connect.… --- ## [Unable to Trigger an Advanced Flow via HomeyScript - Missing Parameter: id](https://community.homey.app/t/unable-to-trigger-an-advanced-flow-via-homeyscript-missing-parameter-id/132782)
**Author:** [@Andrea\_Boletti](https://community.homey.app/u/Andrea_Boletti)\ **Replies:** 1\ **Last updated:** [March 16, 2025, 4:56pm UTC](https://community.homey.app/t/unable-to-trigger-an-advanced-flow-via-homeyscript-missing-parameter-id/132782 "2025-03-16T16:56:23Z")
Hi everyone, I’m trying to trigger an advanced flow in Homey via HomeyScript. The advanced flow works correctly when triggered manually, and I’ve confirmed the id and uri using Homey.flow.getAdvancedFlows(). Here’s wha… --- ## [Newbee question: Aqara and Homey Pro 2023](https://community.homey.app/t/newbee-question-aqara-and-homey-pro-2023/132942)
**Author:** [@Dipo](https://community.homey.app/u/Dipo)\ **Replies:** 3\ **Last updated:** [March 19, 2025, 1:04am UTC](https://community.homey.app/t/newbee-question-aqara-and-homey-pro-2023/132942 "2025-03-19T01:04:24Z")
Hi everyone, being new to Homey and having read a lot of related posts here, can anyone please help with this question: Aqara devices seem to work with Homey in principle, but I got the impression that (if the device is… --- ## [Switching 12V](https://community.homey.app/t/switching-12v/133005)
**Author:** [@ZeroSugar](https://community.homey.app/u/ZeroSugar)\ **Replies:** 3\ **Last updated:** [March 18, 2025, 9:44pm UTC](https://community.homey.app/t/switching-12v/133005 "2025-03-18T21:44:56Z")
I’m looking for a 220V AC (or 12V DC) Z-wave (or zigbee) relay that can switch 12V. Would appreciate some advice on this. Thanks --- ## [How to get a answer from support?](https://community.homey.app/t/how-to-get-a-answer-from-support/132097)
**Author:** [@Yann\_Liqueur](https://community.homey.app/u/Yann_Liqueur)\ **Replies:** 3\ **Last updated:** [March 18, 2025, 8:08pm UTC](https://community.homey.app/t/how-to-get-a-answer-from-support/132097 "2025-03-18T20:08:41Z")
Hi guys, I’m still waiting for an answer from support team after my mail from feb. 4 just get an automatic request with ticket number (130999) still got an issue with Ikea motion sensor + matter regards [Previous page](https://community.homey.app/c/questions-help/8.md?page=79) [Next page](https://community.homey.app/c/questions-help/8.md?page=81)