# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=79

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 80

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## [Homey went offline/ crash](https://community.homey.app/t/homey-went-offline-crash/19336)

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**Author:** [@Martin\_B](https://community.homey.app/u/Martin_B)\
**Replies:** 75\
**Last updated:** [December 11, 2019, 8:37pm UTC](https://community.homey.app/t/homey-went-offline-crash/19336 "2019-12-11T20:37:05Z")

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Hello, Mine homey crashed / went offline the red led circel showed (22:20 NL) and because it shows offline i cant reach mine Homey by app or PC. Router works at that time 100% and still does. I still have WiFi connecti…

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## [Homey offline with Homey v5.0](https://community.homey.app/t/homey-offline-with-homey-v5-0/43780)

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**Author:** [@Beck51](https://community.homey.app/u/Beck51)\
**Replies:** 32\
**Last updated:** [May 9, 2022, 1:39pm UTC](https://community.homey.app/t/homey-offline-with-homey-v5-0/43780 "2022-05-09T13:39:01Z")

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Hi, since this morning I have the problem that Homey always displays “Homey is offline”. I have already repeatedly reconnected to the network, rebooted and also restarted the router several times. Does anyone have an ide…

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## [2019 homey pro no longer works! Need backup to the new homey pro?](https://community.homey.app/t/2019-homey-pro-no-longer-works-need-backup-to-the-new-homey-pro/133752)

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**Author:** [@Hassan\_El\_Sinbawy](https://community.homey.app/u/Hassan_El_Sinbawy)\
**Replies:** 3\
**Last updated:** [March 31, 2025, 11:37am UTC](https://community.homey.app/t/2019-homey-pro-no-longer-works-need-backup-to-the-new-homey-pro/133752 "2025-03-31T11:37:30Z")

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Hello, My old homey pro (2019) is suddenly dead and doesn’t boot up when plugged into electric plug, tried several cable and adapters but still didn’t work. If I bought the new homey pro (2023), will it work automatica…

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## [Web App Not usable with Touchscreen](https://community.homey.app/t/web-app-not-usable-with-touchscreen/133709)

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**Author:** [@Christian\_G](https://community.homey.app/u/Christian_G)\
**Replies:** 7\
**Last updated:** [March 31, 2025, 5:49am UTC](https://community.homey.app/t/web-app-not-usable-with-touchscreen/133709 "2025-03-31T05:49:21Z")

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Hi :slight\_smile: I’ve been the happy owner of a Homey Pro for a few days now. Unfortunately, I found that the web app cannot be used properly via a touch screen. The problems are particularly noticeable when creating …

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## [All Zigbee devices not responding](https://community.homey.app/t/all-zigbee-devices-not-responding/81211)

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**Author:** [@Seandemy](https://community.homey.app/u/Seandemy)\
**Replies:** 7\
**Last updated:** [March 30, 2025, 6:53pm UTC](https://community.homey.app/t/all-zigbee-devices-not-responding/81211 "2025-03-30T18:53:57Z")

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Yesterday I’ve added 2 zigbee devices however when I went to bed I noticed that Homey wasn’t turning off the lights. It gets a timeout. The next day I checked the developer tools and under tab Zigbee it shows all zigbee …

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## [Android app not displaying full list of zones](https://community.homey.app/t/android-app-not-displaying-full-list-of-zones/133295)

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**Author:** [@Rudi\_Hendrix](https://community.homey.app/u/Rudi_Hendrix)\
**Replies:** 7\
**Last updated:** [March 30, 2025, 5:51pm UTC](https://community.homey.app/t/android-app-not-displaying-full-list-of-zones/133295 "2025-03-30T17:51:53Z")

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As of the latest update of the Android app, the list of zones is not scrollable anymore. If I am on the “Devices” tab and hit the arrow down next to “Home”, the list of zones drops down, but I can only see the ones that…

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## [Flow doesn't work on new homey pro 2023 anymore](https://community.homey.app/t/flow-doesnt-work-on-new-homey-pro-2023-anymore/133594)

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**Author:** [@ProofofD3ath](https://community.homey.app/u/ProofofD3ath)\
**Replies:** 3\
**Last updated:** [March 30, 2025, 3:57pm UTC](https://community.homey.app/t/flow-doesnt-work-on-new-homey-pro-2023-anymore/133594 "2025-03-30T15:57:31Z")

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Hi all, I have a flow with some get/put request from the standard logic from homey. This was working fine on my previous homey 2019, but not on the new one. If I adjust anything in this flow I get the following error wh…

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## [Contact sensor change status from On/Off to Open/closed](https://community.homey.app/t/contact-sensor-change-status-from-on-off-to-open-closed/66769)

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**Author:** [@PaulDc](https://community.homey.app/u/PaulDc)\
**Replies:** 5\
**Last updated:** [March 30, 2025, 12:12pm UTC](https://community.homey.app/t/contact-sensor-change-status-from-on-off-to-open-closed/66769 "2025-03-30T12:12:34Z")

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Hi all, Migrating systems over to homey Pro and was trying to see if there’s a way for my contact door sensors to instead of showing status on/off could show open/closed to more follow what the door is doing? I as of y…

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## [HP23 / HomeKit / PRAKTLYSING. Not controllable from apple](https://community.homey.app/t/hp23-homekit-praktlysing-not-controllable-from-apple/133695)

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**Author:** [@Lbink](https://community.homey.app/u/Lbink)\
**Replies:** 2\
**Last updated:** [March 30, 2025, 11:16am UTC](https://community.homey.app/t/hp23-homekit-praktlysing-not-controllable-from-apple/133695 "2025-03-30T11:16:41Z")

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Hi there, I have moved away from Homekitty (does not seem to be maintained) to the HP HomeKit (beta) integration. I cannot seem to control my Ikea PRAKTLYSING curtain from the apple Home app. It shows in Apple Home as…

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## [Homey Pro (Early 2023) - Powering - PoE - Powerbank etc](https://community.homey.app/t/homey-pro-early-2023-powering-poe-powerbank-etc/71167)

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**Author:** [@Dijker](https://community.homey.app/u/Dijker)\
**Replies:** 34\
**Last updated:** [March 30, 2025, 10:44am UTC](https://community.homey.app/t/homey-pro-early-2023-powering-poe-powerbank-etc/71167 "2025-03-30T10:44:48Z")

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As it was getting offtopig in the - The new Homey Pro — Ask Me Anything I moved it as it is an interesting discussion: How can I power the Homey Pro (Early 2023) on an alternate way? fe using a PoE solution, Powerban…

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## [Installing Philips Hue Wall Switch Module with a Double Switch and a Single Switch in a Three-Way Setup.](https://community.homey.app/t/installing-philips-hue-wall-switch-module-with-a-double-switch-and-a-single-switch-in-a-three-way-setup/133703)

<div class="topic-metadata">

**Author:** [@Yanomami](https://community.homey.app/u/Yanomami)\
**Replies:** 1\
**Last updated:** [March 29, 2025, 11:23pm UTC](https://community.homey.app/t/installing-philips-hue-wall-switch-module-with-a-double-switch-and-a-single-switch-in-a-three-way-setup/133703 "2025-03-29T23:23:34Z")

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Hello, To control the bedroom light bulb, I have 2 Hue wall switch modules to install on 2 existing three-way switches. One of the switches is a double switch (photo 1), where the left-hand switch is the one part of the…

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## [Philio](https://community.homey.app/t/philio/133686)

<div class="topic-metadata">

**Author:** [@John\_van\_den\_Bremer](https://community.homey.app/u/John_van_den_Bremer)\
**Replies:** 0\
**Last updated:** [March 29, 2025, 4:20pm UTC](https://community.homey.app/t/philio/133686 "2025-03-29T16:20:57Z")

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I try to connect a Philio double switch, but when he tray to connect, I get the message that he misses node 3. Can someone explain what is going wrong?

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## [How to run Homeyscript from an Advanced Flow with Args\[\]](https://community.homey.app/t/how-to-run-homeyscript-from-an-advanced-flow-with-args/107176)

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**Author:** [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\
**Replies:** 16\
**Last updated:** [March 29, 2025, 11:47am UTC](https://community.homey.app/t/how-to-run-homeyscript-from-an-advanced-flow-with-args/107176 "2025-03-29T11:47:44Z")

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I started a new topic as all the ones I searched for are quite old. If this should be posted elsewhere please advise. I have written a Homeyscript and saved it in the Homeyscripts tab “\</\>”. I have pasted it below. I n…

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## [Homey Andriod App](https://community.homey.app/t/homey-andriod-app/133654)

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**Author:** [@9ixxerlee](https://community.homey.app/u/9ixxerlee)\
**Replies:** 6\
**Last updated:** [March 29, 2025, 11:18am UTC](https://community.homey.app/t/homey-andriod-app/133654 "2025-03-29T11:18:29Z")

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Hi there , Any one face the issue on the homey mobile app that the home device is not able to be scrolled from the sub menu.

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## [APK Homey app?](https://community.homey.app/t/apk-homey-app/126888)

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**Author:** [@Bananfluen](https://community.homey.app/u/Bananfluen)\
**Replies:** 3\
**Last updated:** [January 8, 2025, 11:51am UTC](https://community.homey.app/t/apk-homey-app/126888 "2025-01-08T11:51:49Z")

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I dont know if this is ok to ask, but is there anyone that can be so kind and help me with apk for the homey app latest version? I need this for sideloading on a viewsonic android touch screen… android version too old t…

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## [Does unpowered Zigbee router devices disturb the network?](https://community.homey.app/t/does-unpowered-zigbee-router-devices-disturb-the-network/133509)

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**Author:** [@Paxman](https://community.homey.app/u/Paxman)\
**Replies:** 8\
**Last updated:** [March 28, 2025, 11:43am UTC](https://community.homey.app/t/does-unpowered-zigbee-router-devices-disturb-the-network/133509 "2025-03-28T11:43:14Z")

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Hey Homeys! As the topic states: does Zigbee router devices that are unplugged disturb the Zigbee network? I ask because I have a few router devices that I don’t want to have connected to mains power all the time for r…

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## [Homeyduino measuring volume in liters](https://community.homey.app/t/homeyduino-measuring-volume-in-liters/57619)

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**Author:** [@Roberto\_de\_Vet](https://community.homey.app/u/Roberto_de_Vet)\
**Replies:** 3\
**Last updated:** [March 28, 2025, 12:14am UTC](https://community.homey.app/t/homeyduino-measuring-volume-in-liters/57619 "2025-03-28T00:14:09Z")

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Hello , i am using homeyduino with an 8266 nodemcu connected with a throw in pressure sensor, putting out a 4-20 ma output in current loop. In homeyduino i am using the capability “measure water” ,giving me a reading in…

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## [Android App-version](https://community.homey.app/t/android-app-version/133584)

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**Author:** [@Bernd\_Gaykema](https://community.homey.app/u/Bernd_Gaykema)\
**Replies:** 3\
**Last updated:** [March 27, 2025, 8:40pm UTC](https://community.homey.app/t/android-app-version/133584 "2025-03-27T20:40:34Z")

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I have 2 identical tablets, one in use for some weeks, the other since today. The first shows version 9.2.0, the latest version 9.1.0 My phone (Sony Xperia 10 iv) shows 9.2.0 The latest tablet installed from Playstore…

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## [Best solar inverter(s) with respect to homey integration](https://community.homey.app/t/best-solar-inverter-s-with-respect-to-homey-integration/133543)

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**Author:** [@naehle](https://community.homey.app/u/naehle)\
**Replies:** 5\
**Last updated:** [March 27, 2025, 8:29pm UTC](https://community.homey.app/t/best-solar-inverter-s-with-respect-to-homey-integration/133543 "2025-03-27T20:29:10Z")

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Hi, we are on the edge of buying a solar pv system with battery storage, and of course I would like to integrate this system with homey. What are your suggestions with respect to brand/manufacturer of the inverter? I …

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## [Disconnection issues](https://community.homey.app/t/disconnection-issues/133501)

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**Author:** [@Matthew\_Bevan](https://community.homey.app/u/Matthew_Bevan)\
**Replies:** 2\
**Last updated:** [March 27, 2025, 7:00pm UTC](https://community.homey.app/t/disconnection-issues/133501 "2025-03-27T19:00:30Z")

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Hi all, I apologise if I have missed something but I have looked through the forums and whilst I can find people with similar issues, I don’t feel they really match the problem I am having. For about two months now I am…

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## [Memory full](https://community.homey.app/t/memory-full/133137)

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**Author:** [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\
**Replies:** 17\
**Last updated:** [March 26, 2025, 3:36pm UTC](https://community.homey.app/t/memory-full/133137 "2025-03-26T15:36:51Z")

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Since a few weeks I have some strange issues that random occurs. Sometimes the Philips Hue app and Eufy app are not working. A restart of the apps fixed the issue. When investigating these issues I saw the memory statu…

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## [Curtains doesnt trigger](https://community.homey.app/t/curtains-doesnt-trigger/133493)

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**Author:** [@snowed](https://community.homey.app/u/snowed)\
**Replies:** 5\
**Last updated:** [March 26, 2025, 10:08am UTC](https://community.homey.app/t/curtains-doesnt-trigger/133493 "2025-03-26T10:08:50Z")

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Hello i few days problem setting up smart curtains. They doesnt trigger even if it says flow plays correctly. Any tips? I am new user but in my logic it says it must work. They should start openning after sunrise until …

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## [Homey Pro 2023 vs 2019?](https://community.homey.app/t/homey-pro-2023-vs-2019/86218)

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**Author:** [@timvdhoorn](https://community.homey.app/u/timvdhoorn)\
**Replies:** 12\
**Last updated:** [March 26, 2025, 6:03am UTC](https://community.homey.app/t/homey-pro-2023-vs-2019/86218 "2025-03-26T06:03:08Z")

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For the people that upgraded to the newest Homey, what is you main benefit compared to the older versions? I’m debating if I should upgrade my Homey Pro Early 2019 1GB model…

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## [Set time between 10:00PM and Sunrise](https://community.homey.app/t/set-time-between-10-00pm-and-sunrise/133397)

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**Author:** [@ajaffarali](https://community.homey.app/u/ajaffarali)\
**Replies:** 5\
**Last updated:** [March 25, 2025, 9:44pm UTC](https://community.homey.app/t/set-time-between-10-00pm-and-sunrise/133397 "2025-03-25T21:44:40Z")

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I am trying to set an automation to work between 10PM and Sunrise. I can see the option to select the starting and ending time but can one set between Sunrise/Sunset and an hour?

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## [Integrating Homey system with aggregation platform (such as gridX, tiko energy systems etc)](https://community.homey.app/t/integrating-homey-system-with-aggregation-platform-such-as-gridx-tiko-energy-systems-etc/133450)

<div class="topic-metadata">

**Author:** [@kenan\_hse98](https://community.homey.app/u/kenan_hse98)\
**Replies:** 0\
**Last updated:** [March 25, 2025, 2:06pm UTC](https://community.homey.app/t/integrating-homey-system-with-aggregation-platform-such-as-gridx-tiko-energy-systems-etc/133450 "2025-03-25T14:06:26Z")

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Hello, I am interested in starting some discussion/brainstorming on the subject of possible integration of Homey system with aggregation platforms such as gridX, tiko (specifically in EU). I am wondering if anyone has …

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## [Presence/absence Android](https://community.homey.app/t/presence-absence-android/132514)

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**Author:** [@Johann\_Rehwinkel](https://community.homey.app/u/Johann_Rehwinkel)\
**Replies:** 8\
**Last updated:** [March 25, 2025, 11:41am UTC](https://community.homey.app/t/presence-absence-android/132514 "2025-03-25T11:41:45Z")

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Both my wife and I have an android phone. (Nothing Phone and Pixel 9) For me the presence/absence works fine, for my wife however it does nothing. Compared the settings together and they are the same on both phones and i…

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## [Daikin ONECTA App](https://community.homey.app/t/daikin-onecta-app/133399)

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**Author:** [@Bjorn\_Thomas\_Bergsak](https://community.homey.app/u/Bjorn_Thomas_Bergsak)\
**Replies:** 2\
**Last updated:** [March 24, 2025, 8:31pm UTC](https://community.homey.app/t/daikin-onecta-app/133399 "2025-03-24T20:31:11Z")

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I have been using Daikin ONECTA app to control my heatpump form Daikin. Suddenly the device stoped responding. A restart og the app did not help. I have now uninstalld the app and are having problem reinstalling it. Anyo…

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## [Thinking of leaving fibaro](https://community.homey.app/t/thinking-of-leaving-fibaro/133372)

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**Author:** [@Daniel\_Ellul](https://community.homey.app/u/Daniel_Ellul)\
**Replies:** 1\
**Last updated:** [March 24, 2025, 6:44pm UTC](https://community.homey.app/t/thinking-of-leaving-fibaro/133372 "2025-03-24T18:44:25Z")

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Hi All, I am currently a Fibaro user. It took a long time to understand the system and deal with the issues. Yes the system worked flawlessly for 2 years. Recently I have encountered issues where everyone is telling me…

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## [Various Flows & Devices](https://community.homey.app/t/various-flows-devices/133244)

<div class="topic-metadata">

**Author:** [@AberdeenAl](https://community.homey.app/u/AberdeenAl)\
**Replies:** 7\
**Last updated:** [March 24, 2025, 6:36pm UTC](https://community.homey.app/t/various-flows-devices/133244 "2025-03-24T18:36:42Z")

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Hello, Looking for some general help with flows and devices. Recently some of my flows have just stopped working as they have over the past 18x months. I’ve kept them very simple so that they are reasonably maintenance…

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## [Zigbee routing problems](https://community.homey.app/t/zigbee-routing-problems/133345)

<div class="topic-metadata">

**Author:** [@calabuta](https://community.homey.app/u/calabuta)\
**Replies:** 2\
**Last updated:** [March 24, 2025, 3:43pm UTC](https://community.homey.app/t/zigbee-routing-problems/133345 "2025-03-24T15:43:24Z")

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I’m pretty sure Homey is doing a poor zigbee route. I have a big house and my WiFi and my Homey are side by side. I have a Zigbee switch at my front door where my WiFi doesn’t reach. I also have another Zigbee Switch a 3…

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