# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=78

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 79

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## [Home security with Homey (creating an Alarm)](https://community.homey.app/t/home-security-with-homey-creating-an-alarm/18264)

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**Author:** [@Cuflee](https://community.homey.app/u/Cuflee)\
**Replies:** 75\
**Last updated:** [April 7, 2025, 11:46am UTC](https://community.homey.app/t/home-security-with-homey-creating-an-alarm/18264 "2025-04-07T11:46:01Z")

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Hi All, I’m sceptic about using Homey for a professional alarm system, but after witnessing that professional alarms are not that great as well I decided to replace my outdated Honeywell Galaxy alarm with a Homey based …

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## [Looking for a Homey supported presence sensor (or other solution for my specific lighting challange :) )](https://community.homey.app/t/looking-for-a-homey-supported-presence-sensor-or-other-solution-for-my-specific-lighting-challange/76724)

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**Author:** [@Flipmoo](https://community.homey.app/u/Flipmoo)\
**Replies:** 15\
**Last updated:** [April 7, 2025, 2:23am UTC](https://community.homey.app/t/looking-for-a-homey-supported-presence-sensor-or-other-solution-for-my-specific-lighting-challange/76724 "2025-04-07T02:23:48Z")

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Hi There, I’am a fairly new Homey user! and really happy so far. At the moment only using the bridge variant. But i’m anxiously waiting for the delivery of the pro version. 1 flow that i’m still figuring out is an adap…

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## [Issues with TAPO L630 bulb](https://community.homey.app/t/issues-with-tapo-l630-bulb/133549)

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**Author:** [@Yannick\_Neyns](https://community.homey.app/u/Yannick_Neyns)\
**Replies:** 2\
**Last updated:** [April 6, 2025, 5:35pm UTC](https://community.homey.app/t/issues-with-tapo-l630-bulb/133549 "2025-04-06T17:35:11Z")

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Hello , i am new on Homey , and i try to connect my first lamp on it , i bought Tapo Bulb (L630) install the official Tapo apps , install the tapo apps, connect the lamp on the tapo apps , after that i add it on my home…

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## [Can't add Nimly / EasyAccess lock](https://community.homey.app/t/cant-add-nimly-easyaccess-lock/78867)

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**Author:** [@Articate](https://community.homey.app/u/Articate)\
**Replies:** 18\
**Last updated:** [April 6, 2025, 9:30am UTC](https://community.homey.app/t/cant-add-nimly-easyaccess-lock/78867 "2025-04-06T09:30:50Z")

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Hi, I recently migrated to HP 2023. I have been unable to add my EasyAccess lock back. I’ve moved the hub to the lock, I’ve moved the lock to the hub, and still no success. I’ve tried pressing the button on the Zigbee/B…

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## [What defines an area as active?](https://community.homey.app/t/what-defines-an-area-as-active/133072)

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**Author:** [@Caesar](https://community.homey.app/u/Caesar)\
**Replies:** 6\
**Last updated:** [April 5, 2025, 9:17pm UTC](https://community.homey.app/t/what-defines-an-area-as-active/133072 "2025-04-05T21:17:53Z")

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I have presence-based notifications that get triggered but the activity dashboard shows that the same room has no motion sensors and has never been triggered. This is how the room looks like with a blue dot indicating a…

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## [Philips Hue Matter Homey Pro not working](https://community.homey.app/t/philips-hue-matter-homey-pro-not-working/133999)

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**Author:** [@Leen\_Struuk](https://community.homey.app/u/Leen_Struuk)\
**Replies:** 2\
**Last updated:** [April 5, 2025, 7:27pm UTC](https://community.homey.app/t/philips-hue-matter-homey-pro-not-working/133999 "2025-04-05T19:27:28Z")

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I have a considerable problem. My whole house is working with Homey and since last night not 1 philips hue bulb is working. I have 78 of them and they are used in a lot of flows. I have tried everything, resetting, resto…

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## [Zigbee or Z-wave for ground floor appartment?](https://community.homey.app/t/zigbee-or-z-wave-for-ground-floor-appartment/134088)

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**Author:** [@Roel\_Van\_Eyken](https://community.homey.app/u/Roel_Van_Eyken)\
**Replies:** 3\
**Last updated:** [April 5, 2025, 7:06pm UTC](https://community.homey.app/t/zigbee-or-z-wave-for-ground-floor-appartment/134088 "2025-04-05T19:06:42Z")

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I’m wondering whether I should go Zigbee or Z-wave for the light switch relays in my ground floor appartment. I’m a bit worried that the many wifi hubs in the building might disrupt a zigbee signal, hence that I should g…

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## [Propper backup of flows, how?](https://community.homey.app/t/propper-backup-of-flows-how/134097)

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**Author:** [@JohanP](https://community.homey.app/u/JohanP)\
**Replies:** 4\
**Last updated:** [April 5, 2025, 3:52pm UTC](https://community.homey.app/t/propper-backup-of-flows-how/134097 "2025-04-05T15:52:19Z")

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As a spin-off from \[APP\]\[Pro\] Iungo - Realtime insights in your energy consumption - #3 by JohanP I’m now trying to figure out which of my flows use Triggers (and worse; Tags) of this specific App/Device. (Tried switch…

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## [Sonos Group volume control with a Hue Tap Dial Switch](https://community.homey.app/t/sonos-group-volume-control-with-a-hue-tap-dial-switch/134109)

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**Author:** [@Matheoux](https://community.homey.app/u/Matheoux)\
**Replies:** 0\
**Last updated:** [April 5, 2025, 2:26pm UTC](https://community.homey.app/t/sonos-group-volume-control-with-a-hue-tap-dial-switch/134109 "2025-04-05T14:26:06Z")

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Hello. I have little experience creating flows. I have a Cinema Room with Sonos speakers. I have 2 groups of speakers and I want to be able to control the volume of the “cinema speakers” GROUP through a Hue Tap Dial swit…

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## [Unable to Connect Homey to Google Home - "Could not Reach Homey. Please try again."](https://community.homey.app/t/unable-to-connect-homey-to-google-home-could-not-reach-homey-please-try-again/132546)

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**Author:** [@Kieran](https://community.homey.app/u/Kieran)\
**Replies:** 9\
**Last updated:** [April 5, 2025, 12:35pm UTC](https://community.homey.app/t/unable-to-connect-homey-to-google-home-could-not-reach-homey-please-try-again/132546 "2025-04-05T12:35:51Z")

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Hey All, Newbie here, been slowly dabbling in the home automation space when time permits and the Homey Pro 2023 so far has been okay, the flows/automation is really a standout. I have slowly been integrating all the d…

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## [Hue after power loss](https://community.homey.app/t/hue-after-power-loss/134054)

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**Author:** [@Fredde\_Flumee](https://community.homey.app/u/Fredde_Flumee)\
**Replies:** 2\
**Last updated:** [April 5, 2025, 10:59am UTC](https://community.homey.app/t/hue-after-power-loss/134054 "2025-04-05T10:59:54Z")

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Hi. I had a power outage. And now all my 110 Hue’s are all red marked. Tried 4 reboots. 2 Plugpulls and 10 restarts of app. Nothing changes. Ive had this problem a few times after power loss. but have always got them goi…

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## [Homey not working still](https://community.homey.app/t/homey-not-working-still/115396)

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**Author:** [@LumeijStraat](https://community.homey.app/u/LumeijStraat)\
**Replies:** 31\
**Last updated:** [April 5, 2025, 2:13am UTC](https://community.homey.app/t/homey-not-working-still/115396 "2025-04-05T02:13:07Z")

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Some hours ago my homey stopped working. I can get in to the app (mobile app and webapp have same problem) and see the devices in there but it seems like it gets stuck loading devices. They all have a turning loading wh…

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## [Help with how to build a script](https://community.homey.app/t/help-with-how-to-build-a-script/130690)

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**Author:** [@Carl](https://community.homey.app/u/Carl)\
**Replies:** 11\
**Last updated:** [April 4, 2025, 9:26pm UTC](https://community.homey.app/t/help-with-how-to-build-a-script/130690 "2025-04-04T21:26:20Z")

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Basically I want to create a script that I can use in Homey to give me my live whole house energy usage. I have a device called Voltaware which gives me live usage as per this screenshot However I have no clue on ho…

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## [Support for Homey Early 2018 stopped?](https://community.homey.app/t/support-for-homey-early-2018-stopped/133965)

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**Author:** [@Cuflee](https://community.homey.app/u/Cuflee)\
**Replies:** 3\
**Last updated:** [April 4, 2025, 8:57pm UTC](https://community.homey.app/t/support-for-homey-early-2018-stopped/133965 "2025-04-04T20:57:46Z")

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Hi All, I was excited about the latest news update where we should now be able to exclude devices to sync with Google Home ( New updates for Google Assistant & Alexa | Homey News). However, I don’t see that option anyw…

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## [Share Home-screen between devices?](https://community.homey.app/t/share-home-screen-between-devices/134043)

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**Author:** [@Niels\_de\_Jong](https://community.homey.app/u/Niels_de_Jong)\
**Replies:** 2\
**Last updated:** [April 4, 2025, 11:47am UTC](https://community.homey.app/t/share-home-screen-between-devices/134043 "2025-04-04T11:47:05Z")

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Hi all, Is there a way to share my home screen i made on my phone, to my Tablet? Or other users in my Homey network? What i see now is that i have to recreate my home screen on all my other devices, is that really the…

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## [2 Nuki locks not working together](https://community.homey.app/t/2-nuki-locks-not-working-together/133945)

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**Author:** [@Zdenik03](https://community.homey.app/u/Zdenik03)\
**Replies:** 1\
**Last updated:** [April 4, 2025, 11:18am UTC](https://community.homey.app/t/2-nuki-locks-not-working-together/133945 "2025-04-04T11:18:17Z")

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I use 2 Nuki locks in Homey and as of today only one works. When I do a reboot, one of them randomly stays non-functional. What should I do?

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## [More homey info on Apple Watch](https://community.homey.app/t/more-homey-info-on-apple-watch/133662)

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**Author:** [@micke\_011](https://community.homey.app/u/micke_011)\
**Replies:** 4\
**Last updated:** [April 3, 2025, 7:08pm UTC](https://community.homey.app/t/more-homey-info-on-apple-watch/133662 "2025-04-03T19:08:15Z")

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Is there any chance we’ll see device information on Apple Watch, ideally so that it can be added to watch faces for easy access? I know it’s been brought up before but doesn’t seem to have gained a lot of traction - so h…

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## [Ikea tretakt](https://community.homey.app/t/ikea-tretakt/133904)

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**Author:** [@Robert\_Akesson](https://community.homey.app/u/Robert_Akesson)\
**Replies:** 7\
**Last updated:** [April 3, 2025, 9:46am UTC](https://community.homey.app/t/ikea-tretakt/133904 "2025-04-03T09:46:12Z")

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Hi! I have usually used 433MHz remote switches to turn lights on and off. Now I wanted to use Zigbee to be able to read the status - did the light turn on? So I bought IKEA’s TRETAKT, but when I put it in a flow and ch…

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## [Homey Newsletter in Dutch](https://community.homey.app/t/homey-newsletter-in-dutch/133967)

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**Author:** [@Fred\_Braun](https://community.homey.app/u/Fred_Braun)\
**Replies:** 1\
**Last updated:** [April 3, 2025, 9:14am UTC](https://community.homey.app/t/homey-newsletter-in-dutch/133967 "2025-04-03T09:14:37Z")

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Hello community! I was wondering why Homey is sending me newsletters in Dutch. I know that Athom is a dutch company, but Homey is quite international. Or is it just me that I couldn’t find the settings for language?

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## [12.4.1 Homey Pro update has broken Nuki app](https://community.homey.app/t/12-4-1-homey-pro-update-has-broken-nuki-app/133958)

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**Author:** [@Carl](https://community.homey.app/u/Carl)\
**Replies:** 1\
**Last updated:** [April 3, 2025, 6:25am UTC](https://community.homey.app/t/12-4-1-homey-pro-update-has-broken-nuki-app/133958 "2025-04-03T06:25:20Z")

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My Homey Pro updated to 12.4.1 this morning and immediately after Nuki won’t work. Returning the error and repairing or reinstalling the app doesn’t work.

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## [Homey does not communicate with apps](https://community.homey.app/t/homey-does-not-communicate-with-apps/133772)

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**Author:** [@Niels\_de\_Jong](https://community.homey.app/u/Niels_de_Jong)\
**Replies:** 8\
**Last updated:** [April 2, 2025, 9:48pm UTC](https://community.homey.app/t/homey-does-not-communicate-with-apps/133772 "2025-04-02T21:48:57Z")

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Hello, My Homey pro 2023 (bought a month ago) does not communicate with apps since a few days. It does not communicate with / get data from 90% of apps (for example Netatmo, P2000, KNMI, Buienrader, Lametric) It d…

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## [Apps in Homey won't work after restoring backup - everything crashes](https://community.homey.app/t/apps-in-homey-wont-work-after-restoring-backup-everything-crashes/133821)

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**Author:** [@Big1](https://community.homey.app/u/Big1)\
**Replies:** 16\
**Last updated:** [April 2, 2025, 7:53pm UTC](https://community.homey.app/t/apps-in-homey-wont-work-after-restoring-backup-everything-crashes/133821 "2025-04-02T19:53:23Z")

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It start when the Aeotec and Heatit Controls app stopped working. It was the Red triangel warning on the devices connected through those two app. The devices went “Device unavailable” and “App Unavailable”. Since i have …

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## [Zigbee devices are not working anymore](https://community.homey.app/t/zigbee-devices-are-not-working-anymore/133135)

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**Author:** [@JoopSr](https://community.homey.app/u/JoopSr)\
**Replies:** 2\
**Last updated:** [April 1, 2025, 7:08pm UTC](https://community.homey.app/t/zigbee-devices-are-not-working-anymore/133135 "2025-04-01T19:08:07Z")

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As of Tuesday all of my Zigbee are not working anymore. I have 45 Zigbee devices and all where working fine before Tuesday. In my Android Homey app, all Zigbee devices are trying to connect. (running circle) When sele…

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## [14 Days of Silence – Homey Pro Breathing Red, No Support at All](https://community.homey.app/t/14-days-of-silence-homey-pro-breathing-red-no-support-at-all/133822)

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**Author:** [@0xt1n](https://community.homey.app/u/0xt1n)\
**Replies:** 4\
**Last updated:** [April 1, 2025, 2:44pm UTC](https://community.homey.app/t/14-days-of-silence-homey-pro-breathing-red-no-support-at-all/133822 "2025-04-01T14:44:00Z")

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Hello everyone, I’m reaching out here because I’ve been experiencing a serious issue with my Homey Pro (early 2023 model) and haven’t been able to get any help from official support so far. I purchased the device about…

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## [Homey pro 2019 no web acces](https://community.homey.app/t/homey-pro-2019-no-web-acces/133854)

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**Author:** [@Jeroen\_Nieuwenhuijze](https://community.homey.app/u/Jeroen_Nieuwenhuijze)\
**Replies:** 0\
**Last updated:** [April 1, 2025, 2:33pm UTC](https://community.homey.app/t/homey-pro-2019-no-web-acces/133854 "2025-04-01T14:33:34Z")

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Hi all, I have a pro 2019 with different devices and flows. When I login through phone/app everything is fine. But when I use the browser (Google Chrome on several laptops) my devices and flows stays empty. I can see …

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## [Message when light comes on](https://community.homey.app/t/message-when-light-comes-on/77698)

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**Author:** [@fuchur](https://community.homey.app/u/fuchur)\
**Replies:** 10\
**Last updated:** [April 1, 2025, 10:07am UTC](https://community.homey.app/t/message-when-light-comes-on/77698 "2025-04-01T10:07:47Z")

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Hello to the community, I have now searched for a long time and found nothing. I would like to have a flow which tells me when a light is turned on or off in a certain room. Without motion detectors or the like. Can some…

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## [Homey-Compatible Outdoor Sun Sensor for Blinds – Any Ideas?](https://community.homey.app/t/homey-compatible-outdoor-sun-sensor-for-blinds-any-ideas/133783)

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**Author:** [@Johann\_Schreurs](https://community.homey.app/u/Johann_Schreurs)\
**Replies:** 7\
**Last updated:** [April 1, 2025, 9:26am UTC](https://community.homey.app/t/homey-compatible-outdoor-sun-sensor-for-blinds-any-ideas/133783 "2025-04-01T09:26:26Z")

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Hello, I’m installing external blinds to protect my apartment from the heat of the sun. The blinds are of the Warema brand, which does not integrate with Homey. I’d like to find an alternative to the solar control prop…

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## [LG Thinq integration and Siri after acquisition](https://community.homey.app/t/lg-thinq-integration-and-siri-after-acquisition/133646)

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**Author:** [@ChrisMCP](https://community.homey.app/u/ChrisMCP)\
**Replies:** 6\
**Last updated:** [March 31, 2025, 9:05pm UTC](https://community.homey.app/t/lg-thinq-integration-and-siri-after-acquisition/133646 "2025-03-31T21:05:35Z")

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Brainstorming and speculative question from a person thinking to invest into a set of expensive LG appliances, washer, dryer, Oled TV vs. Samsung bespoke and smart things. Would LG acquisition and opening of Thinq api br…

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## [Defective Homey Pro after Two months - Amazon restocking fee to return](https://community.homey.app/t/defective-homey-pro-after-two-months-amazon-restocking-fee-to-return/133799)

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**Author:** [@Carlos\_Revelo](https://community.homey.app/u/Carlos_Revelo)\
**Replies:** 6\
**Last updated:** [March 31, 2025, 7:26pm UTC](https://community.homey.app/t/defective-homey-pro-after-two-months-amazon-restocking-fee-to-return/133799 "2025-03-31T19:26:34Z")

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I am very disappointed for sure This morning after 2 months with the honey pro and able to add the majority of my devices My home pro not even is offline but it is dead No ring light, no nothing No way to Maine it wo…

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## [Zigbee network and devices issue](https://community.homey.app/t/zigbee-network-and-devices-issue/82694)

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**Author:** [@Tirrazo](https://community.homey.app/u/Tirrazo)\
**Replies:** 8\
**Last updated:** [March 31, 2025, 5:25pm UTC](https://community.homey.app/t/zigbee-network-and-devices-issue/82694 "2025-03-31T17:25:41Z")

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Hi, Please forward me if this issue already exists. Lately, I have experienced issues with my Zigbee network and some of the devices stops communication. At the developer part of Homey, I can see there is something wr…

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