# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=77

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 78

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## [Backup fails: Unable to create backup: Size mismatch](https://community.homey.app/t/backup-fails-unable-to-create-backup-size-mismatch/134782)

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**Author:** [@RogerSt](https://community.homey.app/u/RogerSt)\
**Replies:** 0\
**Last updated:** [April 16, 2025, 6:47am UTC](https://community.homey.app/t/backup-fails-unable-to-create-backup-size-mismatch/134782 "2025-04-16T06:47:11Z")

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Hi, Before FW v12.4.1 my Homey would often show a red ring in the middle of the night - I suspected an issue with the backup. I have HPv12.4.1 installed. Now the red rings don’t appear anymore, however, for over a week…

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## [Would a Eufy E340 Doorbell flow through HomeKit correctly? Anyone know?](https://community.homey.app/t/would-a-eufy-e340-doorbell-flow-through-homekit-correctly-anyone-know/133433)

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**Author:** [@MattB](https://community.homey.app/u/MattB)\
**Replies:** 5\
**Last updated:** [April 15, 2025, 6:20pm UTC](https://community.homey.app/t/would-a-eufy-e340-doorbell-flow-through-homekit-correctly-anyone-know/133433 "2025-04-15T18:20:29Z")

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The E340 is one of Homey’s recommended doorbell, but the article doesn’t say anything about HomeKit compatibility. Thanks for any feedback

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## [Bathroom motion flow help](https://community.homey.app/t/bathroom-motion-flow-help/134113)

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**Author:** [@Alex7](https://community.homey.app/u/Alex7)\
**Replies:** 34\
**Last updated:** [April 15, 2025, 5:23pm UTC](https://community.homey.app/t/bathroom-motion-flow-help/134113 "2025-04-15T17:23:38Z")

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Hello, I am trying to set up a flow for motion when walking into the bathroom. I have created one that works well but the issue I keep having is when someone is in the shower the motion sensor doesn’t detect motion henc…

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## [Aqara wireless button + smart RGB light + advanced flow issue](https://community.homey.app/t/aqara-wireless-button-smart-rgb-light-advanced-flow-issue/134734)

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**Author:** [@Rob\_Morris](https://community.homey.app/u/Rob_Morris)\
**Replies:** 0\
**Last updated:** [April 15, 2025, 1:20pm UTC](https://community.homey.app/t/aqara-wireless-button-smart-rgb-light-advanced-flow-issue/134734 "2025-04-15T13:20:38Z")

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Good morning everyone! So I was trying to setup an advanced flow to do something I thought would be simple with my Aqara wireless button and a Linkind smart RGB bulb. This light is in my bathroom. What I wanted it to d…

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## [Homey Web App heats up my Mac!](https://community.homey.app/t/homey-web-app-heats-up-my-mac/134688)

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**Author:** [@Rob\_Morris](https://community.homey.app/u/Rob_Morris)\
**Replies:** 1\
**Last updated:** [April 15, 2025, 11:34am UTC](https://community.homey.app/t/homey-web-app-heats-up-my-mac/134688 "2025-04-15T11:34:29Z")

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I am noticing that when I use the Homey web app, it heats up my MacBook pretty good! It’s not the beefiest machine in the world, but it is a M4 Pro MacBook Pro with 14 core CPU and 24 gigs of ram. Does this happen to an…

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## [Is my Homey dead?](https://community.homey.app/t/is-my-homey-dead/62946)

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**Author:** [@Sortberg](https://community.homey.app/u/Sortberg)\
**Replies:** 34\
**Last updated:** [April 15, 2025, 4:33am UTC](https://community.homey.app/t/is-my-homey-dead/62946 "2025-04-15T04:33:52Z")

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Hello. My Homey has had this light on like this for 35 hours. It’s offline, and I can’t reset it by turning it upside down. I wonder if it’s finished?

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## [Intercom feature?](https://community.homey.app/t/intercom-feature/134553)

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**Author:** [@Rob\_Morris](https://community.homey.app/u/Rob_Morris)\
**Replies:** 1\
**Last updated:** [April 14, 2025, 12:50pm UTC](https://community.homey.app/t/intercom-feature/134553 "2025-04-14T12:50:24Z")

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Hello! Hope you are having a great weekend! So, in my VERY brief time with Home Assistant, I did note that it had a feature that allowed you to broadcast to any and all speakers connected to your network. I have Apple H…

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## [No IR/RF learning capabilities? What is even the point then?!?](https://community.homey.app/t/no-ir-rf-learning-capabilities-what-is-even-the-point-then/85018)

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**Author:** [@Shi-Ted\_D-pression](https://community.homey.app/u/Shi-Ted_D-pression)\
**Replies:** 13\
**Last updated:** [April 14, 2025, 8:45am UTC](https://community.homey.app/t/no-ir-rf-learning-capabilities-what-is-even-the-point-then/85018 "2025-04-14T08:45:46Z")

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Been considering this as my one hub, as it “supposedly” has all the bells and whistles. Then I realized that 433mhz and IR functionality does not mean the same as in a Broadlink. You can’t actually automate your TV, AC o…

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## [Cable only or Cable+WIFI?](https://community.homey.app/t/cable-only-or-cable-wifi/124374)

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**Author:** [@HomeyJP](https://community.homey.app/u/HomeyJP)\
**Replies:** 5\
**Last updated:** [April 14, 2025, 7:04am UTC](https://community.homey.app/t/cable-only-or-cable-wifi/124374 "2025-04-14T07:04:05Z")

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Do you recommend internet connection to Homey Pro 2023 using cable only or cable + WIFI? I did a Homey fabric reset last night and removed the WIFI connection from Homey this morning using setup mode. My internet is 100…

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## [Full matter support?](https://community.homey.app/t/full-matter-support/134600)

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**Author:** [@John\_William\_Brekke](https://community.homey.app/u/John_William_Brekke)\
**Replies:** 1\
**Last updated:** [April 13, 2025, 5:39pm UTC](https://community.homey.app/t/full-matter-support/134600 "2025-04-13T17:39:16Z")

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I’m considering to get an aqara door and window sensor P2 (which uses matter) some people said in 2023 or something that you need a thread border router. Do you still need it or does Homey suppoer full matter now?

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## [High TX-Retries with Homey Bridge](https://community.homey.app/t/high-tx-retries-with-homey-bridge/134571)

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**Author:** [@dsdevries](https://community.homey.app/u/dsdevries)\
**Replies:** 0\
**Last updated:** [April 13, 2025, 8:35am UTC](https://community.homey.app/t/high-tx-retries-with-homey-bridge/134571 "2025-04-13T08:35:03Z")

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Hey everyone, I have a question. I’m not experiencing any substantial issues, but whilst looking at my wifi configuration I did noticed that the Homey Bridge has an unusually high percentage of TX-Retries. It is connect…

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## [Newbie question regarding new Homey Pro & Existing HomeKet setup](https://community.homey.app/t/newbie-question-regarding-new-homey-pro-existing-homeket-setup/134264)

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**Author:** [@Rob\_Morris](https://community.homey.app/u/Rob_Morris)\
**Replies:** 3\
**Last updated:** [April 12, 2025, 9:30pm UTC](https://community.homey.app/t/newbie-question-regarding-new-homey-pro-existing-homeket-setup/134264 "2025-04-12T21:30:32Z")

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Hello everyone! Hope your week is off to a great start! Ok, so I have an existing Apple HomeKit setup and I like it, but I don’t like the limitations - BUT (and maybe more importantly) my wife likes the HomeKit setup ju…

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## [Dimming from current lighting level to 15% over 20 seconds](https://community.homey.app/t/dimming-from-current-lighting-level-to-15-over-20-seconds/134389)

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**Author:** [@Bobby\_Gonzales](https://community.homey.app/u/Bobby_Gonzales)\
**Replies:** 10\
**Last updated:** [April 12, 2025, 6:07pm UTC](https://community.homey.app/t/dimming-from-current-lighting-level-to-15-over-20-seconds/134389 "2025-04-12T18:07:33Z")

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I’m new to automating with Homey Pro. How do I create a “Movie Time” flow to smoothly dim the Family Room lights from the current level to 15% over 20 seconds? My dimmer switch is a GE Enbrighten.

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## [Node Module - homey-apps-sdk-v3](https://community.homey.app/t/node-module-homey-apps-sdk-v3/134534)

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**Author:** [@ninja](https://community.homey.app/u/ninja)\
**Replies:** 1\
**Last updated:** [April 12, 2025, 2:37pm UTC](https://community.homey.app/t/node-module-homey-apps-sdk-v3/134534 "2025-04-12T14:37:25Z")

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Hi, I am unable to install/find homey-apps-sdk-v3 node module. I am looking to install ‘homey-zigbeedriver’ support. Whenever i call for the class ‘homey-zigbeedriver’, it is not found. I have created my driver throug…

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## [Ev-box var charger](https://community.homey.app/t/ev-box-var-charger/20152)

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**Author:** [@Bart\_W](https://community.homey.app/u/Bart_W)\
**Replies:** 1\
**Last updated:** [April 12, 2025, 6:23am UTC](https://community.homey.app/t/ev-box-var-charger/20152 "2025-04-12T06:23:50Z")

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Hi all, I’ve had recently installed an EVbox for charging my dat. Has anyone run into a Homey APP that can visualize the energy consumption and trigger control ? With the energy meter in 3.0.0 it would be even more inte…

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## [Finding the URL that is casting to Chromecast](https://community.homey.app/t/finding-the-url-that-is-casting-to-chromecast/26186)

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**Author:** [@Twan\_Veugelers](https://community.homey.app/u/Twan_Veugelers)\
**Replies:** 13\
**Last updated:** [April 12, 2025, 6:18am UTC](https://community.homey.app/t/finding-the-url-that-is-casting-to-chromecast/26186 "2025-04-12T06:18:53Z")

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Hi. I use the Chromecast and Radio App to listen to the radio scheduled. I have found most Radio Stations. But some radio streams I want to use are not MP3, while chomecast does support it. I can not get my Chromecas…

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## [Flow to identify not responding device](https://community.homey.app/t/flow-to-identify-not-responding-device/134307)

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**Author:** [@Marcus\_Bitterling](https://community.homey.app/u/Marcus_Bitterling)\
**Replies:** 3\
**Last updated:** [April 12, 2025, 12:33am UTC](https://community.homey.app/t/flow-to-identify-not-responding-device/134307 "2025-04-12T00:33:16Z")

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I am trying to make a flow to warn me when a device is not responding but does not show offline. For example my Aqara temperature sensor sometimes just stops sending data and the temperature and humidity level stays the …

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## [Homeyscript for beginners using ChatGPT](https://community.homey.app/t/homeyscript-for-beginners-using-chatgpt/78230)

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**Author:** [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\
**Replies:** 10\
**Last updated:** [April 11, 2025, 6:50pm UTC](https://community.homey.app/t/homeyscript-for-beginners-using-chatgpt/78230 "2025-04-11T18:50:33Z")

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As i am not a developer and have a low knowledge of Javascript i got a tip from @Satoer. With ChatGPT you can ask for a script. Open a browser and goto ChatGPT. Here you can ask what to do. In this example i tried to ma…

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## [Downloading updates when on a mech](https://community.homey.app/t/downloading-updates-when-on-a-mech/102806)

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**Author:** [@Jimmy\_Rosen](https://community.homey.app/u/Jimmy_Rosen)\
**Replies:** 3\
**Last updated:** [April 11, 2025, 2:28pm UTC](https://community.homey.app/t/downloading-updates-when-on-a-mech/102806 "2025-04-11T14:28:27Z")

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Hi i have my homey pro on a deco m9 mech network connected with ethernet to a mech node. works like a charm. But it wont donwload any homey updates. Says something like unable to verify version. when i connect the eth…

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## [Z-wave reset counters (Rx, Tx)](https://community.homey.app/t/z-wave-reset-counters-rx-tx/134461)

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**Author:** [@Torbjorn\_Johansen](https://community.homey.app/u/Torbjorn_Johansen)\
**Replies:** 3\
**Last updated:** [April 11, 2025, 10:48am UTC](https://community.homey.app/t/z-wave-reset-counters-rx-tx/134461 "2025-04-11T10:48:35Z")

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Hello, I’ve had some sensors sending a lot of data so the Rx have ticked up a lot. Is there a way to reset the Rx and Tx counters for the network without needing to do a complete network reset? It would be easier to s…

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## [Temperature flow](https://community.homey.app/t/temperature-flow/134315)

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**Author:** [@Stugan\_Bjare](https://community.homey.app/u/Stugan_Bjare)\
**Replies:** 10\
**Last updated:** [April 9, 2025, 5:32pm UTC](https://community.homey.app/t/temperature-flow/134315 "2025-04-09T17:32:04Z")

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I feel kind of stupid, but I can’t create a flow to control a floor valve. I bought a Tado smart thermostat. I want the flow to open the valve when the temperature is lower than the set value of the thermostat. How do I …

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## [The homey settings dropdown does not show the value](https://community.homey.app/t/the-homey-settings-dropdown-does-not-show-the-value/134318)

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**Author:** [@yu\_guoliang](https://community.homey.app/u/yu_guoliang)\
**Replies:** 1\
**Last updated:** [April 9, 2025, 12:17pm UTC](https://community.homey.app/t/the-homey-settings-dropdown-does-not-show-the-value/134318 "2025-04-09T12:17:41Z")

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As you can see, I’m going inside to see the value.Is this Homey’s behavior ?

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## [Disable switch input Fibaro double relay KIDS Protection](https://community.homey.app/t/disable-switch-input-fibaro-double-relay-kids-protection/133590)

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**Author:** [@nascasebastian](https://community.homey.app/u/nascasebastian)\
**Replies:** 7\
**Last updated:** [April 9, 2025, 9:05am UTC](https://community.homey.app/t/disable-switch-input-fibaro-double-relay-kids-protection/133590 "2025-04-09T09:05:55Z")

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Hy guys. I have one question and I will be grateful you if you can give me an idea​:light\_bulb: :folded\_hands::blush: There is a way to “block” the input of the Fibaro double switch relay? More exactly, I want to block …

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## [Netatmo app connection within Homey lost (no new data), some time after reconnection](https://community.homey.app/t/netatmo-app-connection-within-homey-lost-no-new-data-some-time-after-reconnection/111183)

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**Author:** [@JW77](https://community.homey.app/u/JW77)\
**Replies:** 16\
**Last updated:** [April 8, 2025, 6:57pm UTC](https://community.homey.app/t/netatmo-app-connection-within-homey-lost-no-new-data-some-time-after-reconnection/111183 "2025-04-08T18:57:19Z")

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Since a few weeks I found that data from apps within Homey, like temperatures from Netatmo, and motion from Philips Hue (sensor) weren’t received anymore by Homey premium and Homey pro 2023. (this concerned all data from…

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## [Growatt NEO 800M-X & NOAH 2000](https://community.homey.app/t/growatt-neo-800m-x-noah-2000/134195)

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**Author:** [@Sandy](https://community.homey.app/u/Sandy)\
**Replies:** 2\
**Last updated:** [April 8, 2025, 3:18pm UTC](https://community.homey.app/t/growatt-neo-800m-x-noah-2000/134195 "2025-04-08T15:18:37Z")

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Hi, Does somebody knows that the solar inverter Growatt NEO 800M-X & the battery NOAH 2000 works with Homey Pro? I was thinking of buying this set… Greetings Sandy

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## ["Can not connect to Homey Pro"](https://community.homey.app/t/can-not-connect-to-homey-pro/134250)

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**Author:** [@Piter\_Dijkstra](https://community.homey.app/u/Piter_Dijkstra)\
**Replies:** 3\
**Last updated:** [April 8, 2025, 2:11pm UTC](https://community.homey.app/t/can-not-connect-to-homey-pro/134250 "2025-04-08T14:11:58Z")

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Good afternoon, I have some connection problems with the app off Homey Pro. The attached image is the message that appears. My Homey is connected via the LAN adapter. The problem occurs about 2-3 times a week. Does som…

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## [3-Phase DIN Meter; HomeWizard or Shelly?](https://community.homey.app/t/3-phase-din-meter-homewizard-or-shelly/134266)

<div class="topic-metadata">

**Author:** [@Sharon\_McLaughlin](https://community.homey.app/u/Sharon_McLaughlin)\
**Replies:** 0\
**Last updated:** [April 8, 2025, 1:45pm UTC](https://community.homey.app/t/3-phase-din-meter-homewizard-or-shelly/134266 "2025-04-08T13:45:58Z")

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I need to monitor my ground heating pump and also the electricty usage of a pump room. I therefor need two 3-fas 40A DIN modules that works with Homey Pro; preferably with a display screen for checking kWh. Also need a …

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## [Fibaro Dimmer 2 - randomly turning on/off](https://community.homey.app/t/fibaro-dimmer-2-randomly-turning-on-off/115316)

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**Author:** [@Christ0ffer](https://community.homey.app/u/Christ0ffer)\
**Replies:** 10\
**Last updated:** [April 8, 2025, 1:08pm UTC](https://community.homey.app/t/fibaro-dimmer-2-randomly-turning-on-off/115316 "2025-04-08T13:08:42Z")

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Hey, I’ve seen other people writing about similar issues on this topic a gew years ago (Fibaro Dimmer 2) but cant seem to find the answer so I’ll start fresh. I have the Homey (early 2023). In my basement I have a moti…

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## [Integrating Tuya Devices with Homey and HomeKit – Need Advice!](https://community.homey.app/t/integrating-tuya-devices-with-homey-and-homekit-need-advice/134207)

<div class="topic-metadata">

**Author:** [@Dvhn](https://community.homey.app/u/Dvhn)\
**Replies:** 2\
**Last updated:** [April 7, 2025, 7:04pm UTC](https://community.homey.app/t/integrating-tuya-devices-with-homey-and-homekit-need-advice/134207 "2025-04-07T19:04:37Z")

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Hi everyone! I’m planning to add a few new smart devices to my setup and I wanted to ask if the following products can be integrated with Homey via the Tuya app, and more importantly — can they be exposed to Apple HomeK…

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## [Morse Push notification isn’t working (note: on iOS, by design)](https://community.homey.app/t/morse-push-notification-isn-t-working-note-on-ios-by-design/134197)

<div class="topic-metadata">

**Author:** [@Mirko](https://community.homey.app/u/Mirko)\
**Replies:** 4\
**Last updated:** [April 7, 2025, 5:09pm UTC](https://community.homey.app/t/morse-push-notification-isn-t-working-note-on-ios-by-design/134197 "2025-04-07T17:09:03Z")

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Hi, Just want to use the morse functionality Morse with push notification on my homey pro 2023 v12.4.1 but it is actually failing with unknown\_error.

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