# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=76

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 77

---

## [How to connect to Homey Pro via Web API and Control Devices?](https://community.homey.app/t/how-to-connect-to-homey-pro-via-web-api-and-control-devices/135196)

<div class="topic-metadata">

**Author:** [@Waleed\_Nizamani](https://community.homey.app/u/Waleed_Nizamani)\
**Replies:** 1\
**Last updated:** [April 22, 2025, 10:30am UTC](https://community.homey.app/t/how-to-connect-to-homey-pro-via-web-api-and-control-devices/135196 "2025-04-22T10:30:06Z")

</div>

Hello Homey Community! I’m working on a project where I need to connect to a Homey Pro device using the Homey Web API. My goal is to have a website that authenticates a user and retrieve all their devices, then be able …

---

## [Energy Dongle installation](https://community.homey.app/t/energy-dongle-installation/135191)

<div class="topic-metadata">

**Author:** [@Ralf\_Wrango](https://community.homey.app/u/Ralf_Wrango)\
**Replies:** 1\
**Last updated:** [April 22, 2025, 9:59am UTC](https://community.homey.app/t/energy-dongle-installation/135191 "2025-04-22T09:59:25Z")

</div>

I connected the Dongle to P1 and the app found it. Gave the wifi password. Then its just sits there and flashes red and white simultaneously. I waited for more than 3 minutes and it just hanged there. What to do?

---

## [Homey hue and aqara connect with matter](https://community.homey.app/t/homey-hue-and-aqara-connect-with-matter/134761)

<div class="topic-metadata">

**Author:** [@Mini\_me](https://community.homey.app/u/Mini_me)\
**Replies:** 5\
**Last updated:** [April 21, 2025, 7:25pm UTC](https://community.homey.app/t/homey-hue-and-aqara-connect-with-matter/134761 "2025-04-21T19:25:48Z")

</div>

I did have a hue bridge and a aqara hub connected to homey through matter. 8 days ago all devices connected to the hue bridge stopped talking to homey. Is there a problem with having more than 1 bridge/hub connected to h…

---

## [Sonos Play URL card keeps repeating](https://community.homey.app/t/sonos-play-url-card-keeps-repeating/100314)

<div class="topic-metadata">

**Author:** [@Philippe\_Mucher](https://community.homey.app/u/Philippe_Mucher)\
**Replies:** 6\
**Last updated:** [January 9, 2024, 1:51pm UTC](https://community.homey.app/t/sonos-play-url-card-keeps-repeating/100314 "2024-01-09T13:51:14Z")

</div>

Heyas Homeys, I have an issue where playing URL sound card on a Sonos device keeps repeating. I tried cards with and without volume setting. I am using this both for playing google cloud TTS URLS and internal soundboard…

---

## [Can't find the cause of this error](https://community.homey.app/t/cant-find-the-cause-of-this-error/135002)

<div class="topic-metadata">

**Author:** [@DaDa](https://community.homey.app/u/DaDa)\
**Replies:** 4\
**Last updated:** [April 21, 2025, 12:11pm UTC](https://community.homey.app/t/cant-find-the-cause-of-this-error/135002 "2025-04-21T12:11:45Z")

</div>

Some days ago I started getting this error. Got zillion of them now. I just can’t find the cause. I don’t remember changing things. I checked the fields of my virtual devices, but I don’t have a ‘number5’ field anywhere.…

---

## [How to auto control lights based on time of day and not override manual switch control](https://community.homey.app/t/how-to-auto-control-lights-based-on-time-of-day-and-not-override-manual-switch-control/89482)

<div class="topic-metadata">

**Author:** [@Spike27](https://community.homey.app/u/Spike27)\
**Replies:** 7\
**Last updated:** [April 20, 2025, 5:51pm UTC](https://community.homey.app/t/how-to-auto-control-lights-based-on-time-of-day-and-not-override-manual-switch-control/89482 "2025-04-20T17:51:25Z")

</div>

I’m trialling the Homey Premium software. I do not own the Homey Bridge and have not purchased the Homey Pro hardware yet. The trial is very limiting because I cannot control any of my Philips Hue sensors or switches. I…

---

## [How to add Roborock Q Revo S to Homey](https://community.homey.app/t/how-to-add-roborock-q-revo-s-to-homey/135064)

<div class="topic-metadata">

**Author:** [@Hansieil](https://community.homey.app/u/Hansieil)\
**Replies:** 1\
**Last updated:** [April 20, 2025, 2:07pm UTC](https://community.homey.app/t/how-to-add-roborock-q-revo-s-to-homey/135064 "2025-04-20T14:07:02Z")

</div>

I have 2 Roborock QRevo S that i am unable to add to Homey. They cannot be added via the Roborock app, nor the Xiaomi Home app. Really disappointed.. anyone else figured this out?

---

## [Multiple Apps not installing/starting](https://community.homey.app/t/multiple-apps-not-installing-starting/101658)

<div class="topic-metadata">

**Author:** [@Michael\_Evans](https://community.homey.app/u/Michael_Evans)\
**Replies:** 16\
**Last updated:** [April 20, 2025, 2:02pm UTC](https://community.homey.app/t/multiple-apps-not-installing-starting/101658 "2025-04-20T14:02:39Z")

</div>

If anyone could shed some light on my issues it would be great. I have a ticket open with support and waiting for a reply. A couple of days ago I had an issue with the Aqara app not installing properly. It would show …

---

## [IKEA AQARA interferences](https://community.homey.app/t/ikea-aqara-interferences/106720)

<div class="topic-metadata">

**Author:** [@Lorenzo\_Facchin](https://community.homey.app/u/Lorenzo_Facchin)\
**Replies:** 15\
**Last updated:** [April 20, 2025, 10:37am UTC](https://community.homey.app/t/ikea-aqara-interferences/106720 "2025-04-20T10:37:51Z")

</div>

Hi, I have an AQARA plug that works properly. Last week I connected an Ikea Sensor (Contact sensor PARASOLL) to my Homei PRO. The result is that the contact sensors activate and deactivate the plug. This happened just af…

---

## [Hikvision with Onvif on dashboard](https://community.homey.app/t/hikvision-with-onvif-on-dashboard/134998)

<div class="topic-metadata">

**Author:** [@Jeroen\_Coenradi](https://community.homey.app/u/Jeroen_Coenradi)\
**Replies:** 11\
**Last updated:** [April 20, 2025, 10:30am UTC](https://community.homey.app/t/hikvision-with-onvif-on-dashboard/134998 "2025-04-20T10:30:03Z")

</div>

Hello everyone, I’m trying to connect my Hikvision recorder to Homey Pro using Onvif. Onvif recognizes the recorder and the 6 channels I’m using. However, when I add the channels, I see the same image on each channel. Ho…

---

## [Homey pro crashes several times](https://community.homey.app/t/homey-pro-crashes-several-times/134981)

<div class="topic-metadata">

**Author:** [@roberto2391](https://community.homey.app/u/roberto2391)\
**Replies:** 4\
**Last updated:** [April 19, 2025, 12:08pm UTC](https://community.homey.app/t/homey-pro-crashes-several-times/134981 "2025-04-19T12:08:57Z")

</div>

Hello, today I am having a lot of turning on/off of internet on my homey, I have a lot of IoT on my house and homey pro is the only one that is having issues… Please help!

---

## [Adding Xiaomi temp sensor to Homey](https://community.homey.app/t/adding-xiaomi-temp-sensor-to-homey/11552)

<div class="topic-metadata">

**Author:** [@afna1972](https://community.homey.app/u/afna1972)\
**Replies:** 30\
**Last updated:** [April 19, 2025, 9:44am UTC](https://community.homey.app/t/adding-xiaomi-temp-sensor-to-homey/11552 "2025-04-19T09:44:37Z")

</div>

---

## [Turn off alarm when unlocked at keypad](https://community.homey.app/t/turn-off-alarm-when-unlocked-at-keypad/123251)

<div class="topic-metadata">

**Author:** [@Rossome2648](https://community.homey.app/u/Rossome2648)\
**Replies:** 2\
**Last updated:** [April 18, 2025, 6:11pm UTC](https://community.homey.app/t/turn-off-alarm-when-unlocked-at-keypad/123251 "2025-04-18T18:11:16Z")

</div>

Hello! I’m trying to see if there is a way to turn off my alarm when the front door is unlocked at the keypad. I want this base functionality so I can make it more advanced in the future - adding checks for known friends…

---

## [I want to trick HomeKit into seeing an Android Phone in the "Home Occupied" state - can anyone help?](https://community.homey.app/t/i-want-to-trick-homekit-into-seeing-an-android-phone-in-the-home-occupied-state-can-anyone-help/134928)

<div class="topic-metadata">

**Author:** [@Rob\_Morris](https://community.homey.app/u/Rob_Morris)\
**Replies:** 1\
**Last updated:** [April 18, 2025, 5:06pm UTC](https://community.homey.app/t/i-want-to-trick-homekit-into-seeing-an-android-phone-in-the-home-occupied-state-can-anyone-help/134928 "2025-04-18T17:06:56Z")

</div>

Hello everyone! I have something of a Frankenstein like setup in my home. My wife & I use Apple, so HomeKit is high up in the mix. Our adult son is a gamer - so no Apple for him, he is Android/PC all the way - so Google …

---

## [Alert on App updates?](https://community.homey.app/t/alert-on-app-updates/134794)

<div class="topic-metadata">

**Author:** [@JohanP](https://community.homey.app/u/JohanP)\
**Replies:** 20\
**Last updated:** [April 18, 2025, 1:52pm UTC](https://community.homey.app/t/alert-on-app-updates/134794 "2025-04-18T13:52:16Z")

</div>

Since not every App update is an improvement, or worse, might create problems, i’ve got auto-update off on alle my Apps (and Homey itself btw). Is there a way to get an alert when a App is updated, instead of checking t…

---

## [Thread integration](https://community.homey.app/t/thread-integration/110377)

<div class="topic-metadata">

**Author:** [@TSS\_1](https://community.homey.app/u/TSS_1)\
**Replies:** 8\
**Last updated:** [April 18, 2025, 4:20pm UTC](https://community.homey.app/t/thread-integration/110377 "2025-04-18T16:20:07Z")

</div>

Maybe this has been asked but I have looked and was unable to find the answer. Does anyone know why the thread integration has to be used with matter and devices that are thread over wifi or Bluetooth can’t be added? I …

---

## [Script to store data Homey Energy Dongle to NAS](https://community.homey.app/t/script-to-store-data-homey-energy-dongle-to-nas/134872)

<div class="topic-metadata">

**Author:** [@Remco\_Schuringa](https://community.homey.app/u/Remco_Schuringa)\
**Replies:** 2\
**Last updated:** [April 18, 2025, 1:18pm UTC](https://community.homey.app/t/script-to-store-data-homey-energy-dongle-to-nas/134872 "2025-04-18T13:18:04Z")

</div>

I want to have a script to store/export my data of the Energy Dongle to my NAS. I have done this for the Shelly EM3 Pro and now I want to compare the devices. Is there a library where I can find examples? Remco

---

## [Homey Zigbee routers](https://community.homey.app/t/homey-zigbee-routers/4306)

<div class="topic-metadata">

**Author:** [@Jari\_Tyrvainen](https://community.homey.app/u/Jari_Tyrvainen)\
**Replies:** 8\
**Last updated:** [April 18, 2025, 1:12pm UTC](https://community.homey.app/t/homey-zigbee-routers/4306 "2025-04-18T13:12:29Z")

</div>

Why all my router devices connect direct to Homey? Why not connect to another router?

---

## [Phillips Hue to Homey among others](https://community.homey.app/t/phillips-hue-to-homey-among-others/134946)

<div class="topic-metadata">

**Author:** [@djvagnetti](https://community.homey.app/u/djvagnetti)\
**Replies:** 0\
**Last updated:** [April 18, 2025, 12:47pm UTC](https://community.homey.app/t/phillips-hue-to-homey-among-others/134946 "2025-04-18T12:47:50Z")

</div>

Hello guys and happy Easter, I have a doubt. More of a concern when connecting devices through other devices main app. I am having issues with that particular app getting in the way and taking control. You know when an …

---

## [How to add solar panels (enphase) in homey app](https://community.homey.app/t/how-to-add-solar-panels-enphase-in-homey-app/134943)

<div class="topic-metadata">

**Author:** [@Peter\_Kramer](https://community.homey.app/u/Peter_Kramer)\
**Replies:** 2\
**Last updated:** [April 18, 2025, 10:53am UTC](https://community.homey.app/t/how-to-add-solar-panels-enphase-in-homey-app/134943 "2025-04-18T10:53:35Z")

</div>

Hello, just received the homey energy dongle. But how can I add my enphase solar panels and my wallbox ev charger to this app. Many thanks in advance for guidance.

---

## [Improved api performance with port forwarding](https://community.homey.app/t/improved-api-performance-with-port-forwarding/134735)

<div class="topic-metadata">

**Author:** [@Amersfoort](https://community.homey.app/u/Amersfoort)\
**Replies:** 4\
**Last updated:** [April 16, 2025, 7:59am UTC](https://community.homey.app/t/improved-api-performance-with-port-forwarding/134735 "2025-04-16T07:59:49Z")

</div>

A while ago I made my own Homey dashboard (I know about the existing Homey dashboard). Because the api performance with Homey cloud gives varying performance, and my Dashboard app can’t handle local addresses, I think th…

---

## [Homey Pro Early 2023 Offline](https://community.homey.app/t/homey-pro-early-2023-offline/123070)

<div class="topic-metadata">

**Author:** [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\
**Replies:** 21\
**Last updated:** [April 18, 2025, 8:51am UTC](https://community.homey.app/t/homey-pro-early-2023-offline/123070 "2025-04-18T08:51:53Z")

</div>

Hi my Homey Early 2023 pro has been working fine for a long time but suddenly went offline. I have been trying to turn off the device for a long time without success. My network and the switch to my standard version of…

---

## [Auto enable a flow](https://community.homey.app/t/auto-enable-a-flow/134922)

<div class="topic-metadata">

**Author:** [@William\_D](https://community.homey.app/u/William_D)\
**Replies:** 2\
**Last updated:** [April 18, 2025, 4:56am UTC](https://community.homey.app/t/auto-enable-a-flow/134922 "2025-04-18T04:56:50Z")

</div>

Thru a motion sensor I turn on lights and audio. I then add disable flow at the end. That all works. When adding a flow to reenable automatically after a period of time… it never re-enables. I then attach the action to …

---

## [Meross Smart Thermostats](https://community.homey.app/t/meross-smart-thermostats/134930)

<div class="topic-metadata">

**Author:** [@Christopher\_Brinnich](https://community.homey.app/u/Christopher_Brinnich)\
**Replies:** 0\
**Last updated:** [April 18, 2025, 4:44am UTC](https://community.homey.app/t/meross-smart-thermostats/134930 "2025-04-18T04:44:19Z")

</div>

Hello, I currently have analog room thermostats for a water-based underfloor heating system and now want to switch to smart ones that can also be integrated into Homey. It is important to me that they also have a cooli…

---

## [Webapp Variables](https://community.homey.app/t/webapp-variables/134893)

<div class="topic-metadata">

**Author:** [@Thorium](https://community.homey.app/u/Thorium)\
**Replies:** 8\
**Last updated:** [April 18, 2025, 12:32am UTC](https://community.homey.app/t/webapp-variables/134893 "2025-04-18T00:32:25Z")

</div>

Hi all and happy Easter.. I find the web app quick and easy to work with, but it appears not to have any complete list of variables? I can get a great overview under “insights”, but it covers numeric variables only, all…

---

## [Do I need Homey Premium?](https://community.homey.app/t/do-i-need-homey-premium/134819)

<div class="topic-metadata">

**Author:** [@Hultman](https://community.homey.app/u/Hultman)\
**Replies:** 4\
**Last updated:** [April 17, 2025, 8:16am UTC](https://community.homey.app/t/do-i-need-homey-premium/134819 "2025-04-17T08:16:31Z")

</div>

I own a Homey Pro at home, and have now also got a Homey Bridge for the country house. I thought I did not need to get the Homey Premium then? I have installed them both in the same phone app, but of course in different…

---

## [Water sensor for water tank level Eufy X10](https://community.homey.app/t/water-sensor-for-water-tank-level-eufy-x10/132429)

<div class="topic-metadata">

**Author:** [@Hasse\_Z](https://community.homey.app/u/Hasse_Z)\
**Replies:** 8\
**Last updated:** [April 16, 2025, 1:19pm UTC](https://community.homey.app/t/water-sensor-for-water-tank-level-eufy-x10/132429 "2025-04-16T13:19:41Z")

</div>

I’m looking for a solution to monitor the water tank of Eufy X10 pro. Thought of water leak sensor in reverse – triggering an alert when the sensor is dry instead of wet. Has anyone had experience with this setup? Love t…

---

## [Ceiling fan with lights](https://community.homey.app/t/ceiling-fan-with-lights/126825)

<div class="topic-metadata">

**Author:** [@djvagnetti](https://community.homey.app/u/djvagnetti)\
**Replies:** 1\
**Last updated:** [April 16, 2025, 12:18pm UTC](https://community.homey.app/t/ceiling-fan-with-lights/126825 "2025-04-16T12:18:07Z")

</div>

Hello guys! I have been looking for a smart switch that works with the ceiling fan with lights all-in-one. Lutron was my first option but as I discovered it does not do both. Any suggestions, please?

---

## [Timeline disable](https://community.homey.app/t/timeline-disable/87348)

<div class="topic-metadata">

**Author:** [@tomac74](https://community.homey.app/u/tomac74)\
**Replies:** 7\
**Last updated:** [April 16, 2025, 11:12am UTC](https://community.homey.app/t/timeline-disable/87348 "2025-04-16T11:12:32Z")

</div>

Hello, I’m new here. I have the Homey Pro 2023. Is it possible to hide the timeline for certain users, as I also want to give the homey app to my housekeeper, but I don’t want her to see when we come and go and other inf…

---

## [Bricked Energy dongle?](https://community.homey.app/t/bricked-energy-dongle/134797)

<div class="topic-metadata">

**Author:** [@Wouter\_de\_Heer](https://community.homey.app/u/Wouter_de_Heer)\
**Replies:** 1\
**Last updated:** [April 16, 2025, 10:25am UTC](https://community.homey.app/t/bricked-energy-dongle/134797 "2025-04-16T10:25:35Z")

</div>

Today I received the Energy dongle. I managed to connect to homey and to the internet An updated started After that it went from bad to worse. Update ran for 30 minutes, nothing happened it was constantly swithcin be…

[Previous page](https://community.homey.app/c/questions-help/8.md?page=75)

[Next page](https://community.homey.app/c/questions-help/8.md?page=77)
