# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=75

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 76

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## [Homey Bridge and the Homey Pro Ethernet Adapter](https://community.homey.app/t/homey-bridge-and-the-homey-pro-ethernet-adapter/135587)

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**Author:** [@AdyBOSS](https://community.homey.app/u/AdyBOSS)\
**Replies:** 2\
**Last updated:** [April 29, 2025, 7:43am UTC](https://community.homey.app/t/homey-bridge-and-the-homey-pro-ethernet-adapter/135587 "2025-04-29T07:43:30Z")

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Hi, Does anybody know if the Homey Pro Ethernet Adapter works with Homey Bridge? I have a problem with WiFi signal and I can use a wired LAN… Thank you.

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## [\[Bug\] Homey Mobile App - Add IR or 433Mhz Device needs Bridge on Pro](https://community.homey.app/t/bug-homey-mobile-app-add-ir-or-433mhz-device-needs-bridge-on-pro/135429)

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**Author:** [@Dijker](https://community.homey.app/u/Dijker)\
**Replies:** 19\
**Last updated:** [April 28, 2025, 10:51pm UTC](https://community.homey.app/t/bug-homey-mobile-app-add-ir-or-433mhz-device-needs-bridge-on-pro/135429 "2025-04-28T22:51:01Z")

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Adding IR or RF 433Mhz devices on a Homey Pro tells you you require a Homey Bridge This BUG is verified running specific Homey Mobile App versions on Android and iOS. Verified on some versions on Android, Workar…

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## [ONECTA app capabilities](https://community.homey.app/t/onecta-app-capabilities/135586)

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**Author:** [@Roel\_Van\_Eyken](https://community.homey.app/u/Roel_Van_Eyken)\
**Replies:** 3\
**Last updated:** [April 28, 2025, 7:29pm UTC](https://community.homey.app/t/onecta-app-capabilities/135586 "2025-04-28T19:29:16Z")

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Hi there, I have a Daikan Altherma heat pump, which is connected to two (basic) honeywell, battery powered, wireless thermostats. I initially looked into hooking up the thermostats to homey but I don’t think that is po…

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## [2 homey pro](https://community.homey.app/t/2-homey-pro/135609)

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**Author:** [@Mats\_abrahamsson](https://community.homey.app/u/Mats_abrahamsson)\
**Replies:** 1\
**Last updated:** [April 28, 2025, 2:51pm UTC](https://community.homey.app/t/2-homey-pro/135609 "2025-04-28T14:51:16Z")

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My first Homey Pro didn’t work so I send it back, so I sended it back to Homey and got a new one. When I’m using the web app I have 2 homey’s. How do I do to delete the old one? Mats

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## [Shipping Status](https://community.homey.app/t/shipping-status/135567)

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**Author:** [@cxmde001](https://community.homey.app/u/cxmde001)\
**Replies:** 5\
**Last updated:** [April 28, 2025, 2:12pm UTC](https://community.homey.app/t/shipping-status/135567 "2025-04-28T14:12:12Z")

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I have ordered this product few weeks ago, but I haven’t received any info about the shipping status. Where and how would I know it? Please help me!!!

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## [Energy Tab missing](https://community.homey.app/t/energy-tab-missing/133503)

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**Author:** [@NDG](https://community.homey.app/u/NDG)\
**Replies:** 5\
**Last updated:** [April 28, 2025, 9:35am UTC](https://community.homey.app/t/energy-tab-missing/133503 "2025-04-28T09:35:29Z")

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Hi, I’ve a Homey Pro (Early 2019) with 12.3.1 installed. On my Android Phone I have the App in version 9.1.0 How do I enable the energy tab?

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## [Homey Bridge set up factory reset](https://community.homey.app/t/homey-bridge-set-up-factory-reset/135551)

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**Author:** [@Matthew\_Abrames](https://community.homey.app/u/Matthew_Abrames)\
**Replies:** 4\
**Last updated:** [April 27, 2025, 9:00pm UTC](https://community.homey.app/t/homey-bridge-set-up-factory-reset/135551 "2025-04-27T21:00:30Z")

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I tried to set up this hub which is really easy for me. I ran into a brick wall when I got to the part where I should connect to my router. It wouldn’t connect. The app always find the bridge but never connects to router…

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## [Migration from Alexa](https://community.homey.app/t/migration-from-alexa/135510)

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**Author:** [@Hinchi](https://community.homey.app/u/Hinchi)\
**Replies:** 5\
**Last updated:** [April 27, 2025, 4:22pm UTC](https://community.homey.app/t/migration-from-alexa/135510 "2025-04-27T16:22:15Z")

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I currently use Alexa for my home automation but as you know it is limited. I am thinking of migrating to Homey Pro, but looking for some advice before I do. In Alexa I have a routine that given a voice command turned of…

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## [Change of software from 3.6.6 to 12.4.2: all kind of changes in flows?](https://community.homey.app/t/change-of-software-from-3-6-6-to-12-4-2-all-kind-of-changes-in-flows/135543)

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**Author:** [@Anjo\_Schuite](https://community.homey.app/u/Anjo_Schuite)\
**Replies:** 2\
**Last updated:** [April 27, 2025, 3:07pm UTC](https://community.homey.app/t/change-of-software-from-3-6-6-to-12-4-2-all-kind-of-changes-in-flows/135543 "2025-04-27T15:07:35Z")

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My flows changed and got new names after an update. I saw now that I allways had software codes with 3.6.? and now 12.4.2. I can not find any answer and I want my flows back.

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## [Home Assistant question (simple one, I think)](https://community.homey.app/t/home-assistant-question-simple-one-i-think/135439)

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**Author:** [@Rob\_Morris](https://community.homey.app/u/Rob_Morris)\
**Replies:** 5\
**Last updated:** [April 27, 2025, 2:11pm UTC](https://community.homey.app/t/home-assistant-question-simple-one-i-think/135439 "2025-04-27T14:11:10Z")

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Ok, so I actually got Home Assistant up & running and no problems so far. I have pretty much nothing installed on it - I am taking it very VERY slow, since my first attempt was a disaster. But that disaster led me to Hom…

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## [LG app (LG WebOS) ver.4.2.2 pop up text doesnt work](https://community.homey.app/t/lg-app-lg-webos-ver-4-2-2-pop-up-text-doesnt-work/135519)

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**Author:** [@Helge\_Marheim](https://community.homey.app/u/Helge_Marheim)\
**Replies:** 0\
**Last updated:** [April 27, 2025, 8:58am UTC](https://community.homey.app/t/lg-app-lg-webos-ver-4-2-2-pop-up-text-doesnt-work/135519 "2025-04-27T08:58:13Z")

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I have made some flows via the LG app that has the card :“Show a popup”. This worked once or twice, but are now not showing any text on the tv-monitor. The rest of the flow works but not the popup text. Any idea what i…

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## [Unable to reach my homey (PRO 2019)](https://community.homey.app/t/unable-to-reach-my-homey-pro-2019/135348)

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**Author:** [@Jonas\_Hedberg](https://community.homey.app/u/Jonas_Hedberg)\
**Replies:** 5\
**Last updated:** [April 27, 2025, 6:56am UTC](https://community.homey.app/t/unable-to-reach-my-homey-pro-2019/135348 "2025-04-27T06:56:26Z")

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For a couple of days, I’ve had major issues accessing my Homey from both the Android app and PC. I get various error messages, including “Cannot connect to Homey” and “handshake error.” It works occasionally, though—if I…

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## [Push Notifications with Confirm](https://community.homey.app/t/push-notifications-with-confirm/134964)

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**Author:** [@Rossome2648](https://community.homey.app/u/Rossome2648)\
**Replies:** 2\
**Last updated:** [April 26, 2025, 8:34pm UTC](https://community.homey.app/t/push-notifications-with-confirm/134964 "2025-04-26T20:34:38Z")

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Hi everyone, I’m trying to set up a push notification with a confirmation option (Yes/No) in an Advanced Flow. I’ve checked both the web app (Advanced Flows) and the iOS app, and while I do see the Push Notifications se…

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## [Regularly reboot hp23 after latest fw update](https://community.homey.app/t/regularly-reboot-hp23-after-latest-fw-update/135412)

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**Author:** [@Martin\_Sla](https://community.homey.app/u/Martin_Sla)\
**Replies:** 9\
**Last updated:** [April 26, 2025, 8:54am UTC](https://community.homey.app/t/regularly-reboot-hp23-after-latest-fw-update/135412 "2025-04-26T08:54:08Z")

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Since the last update my hp23 reboots every exactly 2 hours. But only between 6.00 and 24.00 And the time is 1 day 7.00,9.00,11.00 etc Other day 6.00,8.00,10.00 Today 6.30,8.30 14.30 was a reboot. At 15.50 pulled …

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## [Easylighting app stopped working](https://community.homey.app/t/easylighting-app-stopped-working/135268)

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**Author:** [@Gert\_M](https://community.homey.app/u/Gert_M)\
**Replies:** 3\
**Last updated:** [April 26, 2025, 8:19am UTC](https://community.homey.app/t/easylighting-app-stopped-working/135268 "2025-04-26T08:19:53Z")

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After several months of good service, the Easylighting app on my Homey Pro stopped working yesterday. No connection anymore with the concerned devices (dimmers). I deleted the app with the intent to re-install it, but wh…

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## [Chores and Tasks](https://community.homey.app/t/chores-and-tasks/123738)

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**Author:** [@Nick11](https://community.homey.app/u/Nick11)\
**Replies:** 7\
**Last updated:** [April 25, 2025, 5:53pm UTC](https://community.homey.app/t/chores-and-tasks/123738 "2025-04-25T17:53:21Z")

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Hi everyone, I’m looking for a task planner app or feature that integrates with Homey dashboard and supports advanced repeat options. While most planners can handle regular recurring tasks (e.g., every 2 weeks), I’m sea…

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## [Homey Pro (2023) unable to get Wi-Fi networks](https://community.homey.app/t/homey-pro-2023-unable-to-get-wi-fi-networks/82786)

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**Author:** [@Mlynnerup](https://community.homey.app/u/Mlynnerup)\
**Replies:** 39\
**Last updated:** [April 25, 2025, 4:57pm UTC](https://community.homey.app/t/homey-pro-2023-unable-to-get-wi-fi-networks/82786 "2025-04-25T16:57:21Z")

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I just received my Homey Pro 2023 and I have issues connecting to my Wifi. During the setup process Homey is unable to find any wifi networks (there’s a lot in my area). I have tried all of the following (several times) …

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## [ZigBee and Thread Co-Existence OK?](https://community.homey.app/t/zigbee-and-thread-co-existence-ok/135309)

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**Author:** [@wigster](https://community.homey.app/u/wigster)\
**Replies:** 4\
**Last updated:** [April 24, 2025, 8:41pm UTC](https://community.homey.app/t/zigbee-and-thread-co-existence-ok/135309 "2025-04-24T20:41:18Z")

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Hi, I just bought a Homey Pro! We have 85 ZigBee devices. I’m also testing some Tado X radiator valves with a plan to replace Honeywell Evohome. The Tado X valves use Thread and, if my testing goes OK, I’d have 12 Tado…

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## [Read water usage via MQTT](https://community.homey.app/t/read-water-usage-via-mqtt/134572)

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**Author:** [@Rob\_van\_der\_Does](https://community.homey.app/u/Rob_van_der_Does)\
**Replies:** 3\
**Last updated:** [April 24, 2025, 2:53pm UTC](https://community.homey.app/t/read-water-usage-via-mqtt/134572 "2025-04-24T14:53:59Z")

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I’m using a P1-dongle with watermeter (Producten - Smartstuff). The device is MQTT capable, see MQTT | Handleidingen There is a message for the read out of watercosumption: water\_delivered. /\* FixedValue \*/ My question…

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## [Connected lamps and physical switch](https://community.homey.app/t/connected-lamps-and-physical-switch/133382)

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**Author:** [@Gabriele\_Scimone](https://community.homey.app/u/Gabriele_Scimone)\
**Replies:** 12\
**Last updated:** [April 24, 2025, 2:14pm UTC](https://community.homey.app/t/connected-lamps-and-physical-switch/133382 "2025-04-24T14:14:55Z")

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Good morning, I have a Govee lamp connected to the internet and managed locally via the API. This lamp is controlled both by a voice assistant and a physical switch. When I turn it off using the physical switch, the l…

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## [Recognize ethernet connected laptop is turned on or off](https://community.homey.app/t/recognize-ethernet-connected-laptop-is-turned-on-or-off/135245)

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**Author:** [@Johan\_Bakkers](https://community.homey.app/u/Johan_Bakkers)\
**Replies:** 12\
**Last updated:** [April 24, 2025, 1:17pm UTC](https://community.homey.app/t/recognize-ethernet-connected-laptop-is-turned-on-or-off/135245 "2025-04-24T13:17:21Z")

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Hi, I want some actions automated depending on if I turned on or off my work laptop. Work laptop, so no software installation on the laptop allowed. Another thing to know is that my laptop is connected via ethernet ca…

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## [Problems connecting homey app to Netatmo](https://community.homey.app/t/problems-connecting-homey-app-to-netatmo/134120)

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**Author:** [@Dag\_Jacobsen](https://community.homey.app/u/Dag_Jacobsen)\
**Replies:** 9\
**Last updated:** [April 24, 2025, 12:45pm UTC](https://community.homey.app/t/problems-connecting-homey-app-to-netatmo/134120 "2025-04-24T12:45:33Z")

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My connection from my Homey app to Netatmo have worked for years. Suddenly it have stopped uppdating values in my homey app. I have tried using the repair option but i get a error message. I have checked my credentials a…

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## [Deleted Push Notifications keep coming](https://community.homey.app/t/deleted-push-notifications-keep-coming/134874)

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**Author:** [@Wilko](https://community.homey.app/u/Wilko)\
**Replies:** 10\
**Last updated:** [April 24, 2025, 9:24am UTC](https://community.homey.app/t/deleted-push-notifications-keep-coming/134874 "2025-04-24T09:24:14Z")

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Hi, For testing an advanced flow I added a couple of push notification to check the status and the flow. After concluding that all worked fine I removed them again. However, they keep coming, at the proper event, but in…

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## [Homey Pro just pulsates purple. It has been running for over 4 hours with the update. What is wrong?](https://community.homey.app/t/homey-pro-just-pulsates-purple-it-has-been-running-for-over-4-hours-with-the-update-what-is-wrong/70527)

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**Author:** [@FrodeHallgren](https://community.homey.app/u/FrodeHallgren)\
**Replies:** 14\
**Last updated:** [April 22, 2025, 10:36am UTC](https://community.homey.app/t/homey-pro-just-pulsates-purple-it-has-been-running-for-over-4-hours-with-the-update-what-is-wrong/70527 "2025-04-22T10:36:26Z")

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Updating the homey pro won’t finish, it asked for an update but just pulsates purple. It has been running for over 4 hours with the update. What is wrong?

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## [Homey Bridge as Satellite - Enabled to act as BLE Satellite (From FW v12.4.2)](https://community.homey.app/t/homey-bridge-as-satellite-enabled-to-act-as-ble-satellite-from-fw-v12-4-2/131025)

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**Author:** [@David\_Mulnard](https://community.homey.app/u/David_Mulnard)\
**Replies:** 13\
**Last updated:** [April 23, 2025, 7:25pm UTC](https://community.homey.app/t/homey-bridge-as-satellite-enabled-to-act-as-ble-satellite-from-fw-v12-4-2/131025 "2025-04-23T19:25:43Z")

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Hi, I read a lot about the Homey bridge in satelitte modus but on the website there are some strange things. As I know extending BLUETOOTH is not working in satellite modus. But screenshot below says something else for…

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## [Support for google nest, tv streamer and hub](https://community.homey.app/t/support-for-google-nest-tv-streamer-and-hub/135080)

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**Author:** [@Hansieil](https://community.homey.app/u/Hansieil)\
**Replies:** 12\
**Last updated:** [April 23, 2025, 6:39pm UTC](https://community.homey.app/t/support-for-google-nest-tv-streamer-and-hub/135080 "2025-04-23T18:39:23Z")

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Hello Is there really no way to add Google things to Homey? I have 2 Google hubs, 3 nest mini and a Google tv streamer i want to add..ive tried everything and google for hours.

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## [Homewizard energy as solar panel](https://community.homey.app/t/homewizard-energy-as-solar-panel/135124)

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**Author:** [@Dave\_van\_Diepen](https://community.homey.app/u/Dave_van_Diepen)\
**Replies:** 8\
**Last updated:** [April 23, 2025, 4:26pm UTC](https://community.homey.app/t/homewizard-energy-as-solar-panel/135124 "2025-04-23T16:26:42Z")

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Hello, I have two sets of solar panels. On my house with convertor SolarEdge and on my veranda with convertor Solis. The SolarEdge app is working fine within the Homey app, but the Solis app not. For this reason I bought…

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## [Does anyone know this device; Tuya Zigbee Zyh-8CH?](https://community.homey.app/t/does-anyone-know-this-device-tuya-zigbee-zyh-8ch/135265)

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**Author:** [@Roland\_Twilt](https://community.homey.app/u/Roland_Twilt)\
**Replies:** 0\
**Last updated:** [April 23, 2025, 11:24am UTC](https://community.homey.app/t/does-anyone-know-this-device-tuya-zigbee-zyh-8ch/135265 "2025-04-23T11:24:49Z")

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And has anyone gotten it working in the Homey Pro? or does anyone have a working alternative with at least 6 channels/gang?

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## [Danalock App PIN Management](https://community.homey.app/t/danalock-app-pin-management/22059)

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**Author:** [@thobu](https://community.homey.app/u/thobu)\
**Replies:** 4\
**Last updated:** [April 22, 2025, 9:49pm UTC](https://community.homey.app/t/danalock-app-pin-management/22059 "2025-04-22T21:49:19Z")

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Hi, as far as I know you can manage PIN codes with the Danabridge in place via my.danalock.com. I wonder if the Homey App fo the Danalock will make this feature also available? Any ideas on this?

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## [Device status - Somfy IO with Connectivity Kit](https://community.homey.app/t/device-status-somfy-io-with-connectivity-kit/135069)

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**Author:** [@GluedHead](https://community.homey.app/u/GluedHead)\
**Replies:** 5\
**Last updated:** [April 22, 2025, 12:28pm UTC](https://community.homey.app/t/device-status-somfy-io-with-connectivity-kit/135069 "2025-04-22T12:28:33Z")

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Hi all, following Adrian’s answers, I connected my Homey Pro with Somfy Connectivity Kit to control some awnings for the garden. I have a Somfy Pure 5 IO remote control. My question: by setting a flow the variable Awnin…

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