# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=72

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 73

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## [Homey Pro 2019 Device - Displays the Yellow ring and turns off](https://community.homey.app/t/homey-pro-2019-device-displays-the-yellow-ring-and-turns-off/136800)

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**Author:** [@Yong06](https://community.homey.app/u/Yong06)\
**Replies:** 5\
**Last updated:** [May 21, 2025, 9:00am UTC](https://community.homey.app/t/homey-pro-2019-device-displays-the-yellow-ring-and-turns-off/136800 "2025-05-21T09:00:44Z")

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Hi there, Looking to see if anyone has run into an issue for the Homey Pro 2019 device. We had just installed our new google mesh router. The device connected, and everything worked fine for about 15 mins and then Home…

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## [Questions about Nest app](https://community.homey.app/t/questions-about-nest-app/136816)

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**Author:** [@Khuffie](https://community.homey.app/u/Khuffie)\
**Replies:** 4\
**Last updated:** [May 20, 2025, 10:02pm UTC](https://community.homey.app/t/questions-about-nest-app/136816 "2025-05-20T22:02:49Z")

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I’ve just gotten my Mini pro and noticing some weird behaviour in Google Nest. it doesn’t show any status or temperature in the compact card when I press and hold, it always pops up in the Heat Temperature setting,…

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## [Z-wave network unstable for 2 weeks](https://community.homey.app/t/z-wave-network-unstable-for-2-weeks/136691)

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**Author:** [@Hassan\_El\_Sinbawy](https://community.homey.app/u/Hassan_El_Sinbawy)\
**Replies:** 7\
**Last updated:** [May 20, 2025, 5:20pm UTC](https://community.homey.app/t/z-wave-network-unstable-for-2-weeks/136691 "2025-05-20T17:20:12Z")

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Hello, I’ve had the old homey pro 2019 for 2.5 years and all of a sudden it went dead and didn’t boot at all, so I bought the new homey pro 2023 and unfortunately I didn’t do backup for the old homey so I had to restart…

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## [Error with homey software](https://community.homey.app/t/error-with-homey-software/136765)

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**Author:** [@Kallemann](https://community.homey.app/u/Kallemann)\
**Replies:** 7\
**Last updated:** [May 20, 2025, 2:14pm UTC](https://community.homey.app/t/error-with-homey-software/136765 "2025-05-20T14:14:06Z")

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Hello. Is it just me or is there a bug in the software now? I used to go to devices and rhen flows (in the bottom.) and then be avle to edit the flow that was linked to that device. Now i can not, so i need to wrigth …

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## [Cycle through different Hue scenes with the press of a button](https://community.homey.app/t/cycle-through-different-hue-scenes-with-the-press-of-a-button/101984)

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**Author:** [@Teigen](https://community.homey.app/u/Teigen)\
**Replies:** 2\
**Last updated:** [May 17, 2025, 8:42pm UTC](https://community.homey.app/t/cycle-through-different-hue-scenes-with-the-press-of-a-button/101984 "2025-05-17T20:42:28Z")

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Hi! I just got the Homey Pro and I have no experience with home automation before so I am in need of some help. I have several Hue lamps in my living room and a Namron 8 channel switch. I’m trying to get the switch to c…

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## [Homey Pro 2019 fails multiple time per week](https://community.homey.app/t/homey-pro-2019-fails-multiple-time-per-week/135462)

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**Author:** [@Nico\_Steenbergen](https://community.homey.app/u/Nico_Steenbergen)\
**Replies:** 1\
**Last updated:** [May 20, 2025, 9:44am UTC](https://community.homey.app/t/homey-pro-2019-fails-multiple-time-per-week/135462 "2025-05-20T09:44:08Z")

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Homey Pro (Early 2019) Issues For several years, my Homey Pro operated perfectly, but recently I’ve experienced frequent “hangs,” occurring multiple times each week. I have a variety of products integrated, including P…

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## [Lighting Query](https://community.homey.app/t/lighting-query/136732)

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**Author:** [@Teshiburu](https://community.homey.app/u/Teshiburu)\
**Replies:** 4\
**Last updated:** [May 20, 2025, 7:32am UTC](https://community.homey.app/t/lighting-query/136732 "2025-05-20T07:32:39Z")

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So my new house has some very odd wiring choices. I am not in a hurry to entirely rewire the house (that would be a huge task even to just fix this oddness) Currently We’ve a double switch in the kitchen. 1 of them con…

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## [Double triggering (to start) of flow](https://community.homey.app/t/double-triggering-to-start-of-flow/136349)

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**Author:** [@Eko\_taas](https://community.homey.app/u/Eko_taas)\
**Replies:** 16\
**Last updated:** [May 19, 2025, 9:35pm UTC](https://community.homey.app/t/double-triggering-to-start-of-flow/136349 "2025-05-19T21:35:23Z")

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I have some strange (?) issue with this flow start: Trickered if temp. changes (only passed after 1min if \<12min on 15min crono-stopwatch) always every 13th minute (same crono-stopwatch) Due some ongoing errors on …

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## [Flow for heating not working](https://community.homey.app/t/flow-for-heating-not-working/136505)

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**Author:** [@Donalds](https://community.homey.app/u/Donalds)\
**Replies:** 10\
**Last updated:** [May 19, 2025, 8:17pm UTC](https://community.homey.app/t/flow-for-heating-not-working/136505 "2025-05-19T20:17:16Z")

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Hi, running to a few challenges on my heating flows. My intention is to turn on the heating system when one or more thermostats (1 Tado and 2 Nest thermostats) start heating and turn off when no heating is required. T…

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## [LG tv asks for code](https://community.homey.app/t/lg-tv-asks-for-code/136327)

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**Author:** [@Dick\_J](https://community.homey.app/u/Dick_J)\
**Replies:** 5\
**Last updated:** [May 19, 2025, 7:06pm UTC](https://community.homey.app/t/lg-tv-asks-for-code/136327 "2025-05-19T19:06:56Z")

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Hi all, lately my LG Tv asks to input a code into Homey, but it doesn’t tell me where. Does anyone have a clue?

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## [Button to switch between preprogrammed different atmospheres](https://community.homey.app/t/button-to-switch-between-preprogrammed-different-atmospheres/105328)

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**Author:** [@Michel\_Boeve](https://community.homey.app/u/Michel_Boeve)\
**Replies:** 12\
**Last updated:** [May 19, 2025, 11:51am UTC](https://community.homey.app/t/button-to-switch-between-preprogrammed-different-atmospheres/105328 "2025-05-19T11:51:43Z")

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Greetings everyone, I’m seeking a solution to seamlessly transition between different atmospheres using just one button. The objective is to effortlessly switch between various pre-programmed atmospheres using a single …

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## [Image Casting to Chromecast only shows a Homey logo](https://community.homey.app/t/image-casting-to-chromecast-only-shows-a-homey-logo/117683)

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**Author:** [@Cuprani](https://community.homey.app/u/Cuprani)\
**Replies:** 5\
**Last updated:** [May 18, 2025, 7:18pm UTC](https://community.homey.app/t/image-casting-to-chromecast-only-shows-a-homey-logo/117683 "2025-05-18T19:18:49Z")

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When I try to cast an image (when the doorbell is rang), and I cast the image to a Google Chromecast TV or my Google Hub, it only shows an looping/turning Homey logo. I tried exactly the same flow, but instead of castin…

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## [Z-Wave Problem with Hie Bridge](https://community.homey.app/t/z-wave-problem-with-hie-bridge/136600)

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**Author:** [@Derivator](https://community.homey.app/u/Derivator)\
**Replies:** 6\
**Last updated:** [May 17, 2025, 10:26pm UTC](https://community.homey.app/t/z-wave-problem-with-hie-bridge/136600 "2025-05-17T22:26:01Z")

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Dear HOMEY Team, dear HOMEY Community, I need your help with an issue involving my HOMEY Bridge and a FIBARO Door/Window Sensor 7 Pro (Z-Wave). The sensor works perfectly when placed near my HOMEY Pro. However, when I …

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## [Alexa Device Management](https://community.homey.app/t/alexa-device-management/136524)

<div class="topic-metadata">

**Author:** [@Lou\_Coe](https://community.homey.app/u/Lou_Coe)\
**Replies:** 2\
**Last updated:** [May 17, 2025, 4:40pm UTC](https://community.homey.app/t/alexa-device-management/136524 "2025-05-17T16:40:32Z")

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Hi Everyone, Looking for some advice/to get peoples views on the best way to manage devices with Alexa. I’ve just moved to a homey pro but have been using alexa to control all my smart devices. My question in, whats th…

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## [Splitting tekst with {{' Variable'.split(';')\[2\]}} is removing the spaces](https://community.homey.app/t/splitting-tekst-with-variable-split-2-is-removing-the-spaces/136619)

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**Author:** [@CoonHouse](https://community.homey.app/u/CoonHouse)\
**Replies:** 2\
**Last updated:** [May 17, 2025, 9:39am UTC](https://community.homey.app/t/splitting-tekst-with-variable-split-2-is-removing-the-spaces/136619 "2025-05-17T09:39:49Z")

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Hello, I am trying to split a text variable with semicolons in them. I used both “Logica” and “Better Logic” Say the variable contains “Hello World;Good bye World” and use \`{{‘Variable’.split(‘;’)\[2\]}} I get “GoodbeyW…

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## [Broadlink RM4 pro](https://community.homey.app/t/broadlink-rm4-pro/84591)

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**Author:** [@AGB](https://community.homey.app/u/AGB)\
**Replies:** 2\
**Last updated:** [May 17, 2025, 12:38am UTC](https://community.homey.app/t/broadlink-rm4-pro/84591 "2025-05-17T00:38:29Z")

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Sorry other question today as I am trying to make my home even smarter. I have a broadlink RM4 pro because I have a lot of RF remotes on ventilators. I got the broadlink to work, but I can’t add it to my homey. Any advi…

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## [Is there a log for warnings?](https://community.homey.app/t/is-there-a-log-for-warnings/136597)

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**Author:** [@Arjan\_Rooyens](https://community.homey.app/u/Arjan_Rooyens)\
**Replies:** 1\
**Last updated:** [May 16, 2025, 8:42pm UTC](https://community.homey.app/t/is-there-a-log-for-warnings/136597 "2025-05-16T20:42:46Z")

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Hi! I have got the Homey pro 2019 with android app. Tonight a got a warning message on my android phone that one of the apps had crashed. I tried to click the warning to see what happens. Clicking the warning opened …

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## [Homey Compatible Wireless Alarm System](https://community.homey.app/t/homey-compatible-wireless-alarm-system/80309)

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**Author:** [@Joske522](https://community.homey.app/u/Joske522)\
**Replies:** 4\
**Last updated:** [May 16, 2025, 6:35pm UTC](https://community.homey.app/t/homey-compatible-wireless-alarm-system/80309 "2025-05-16T18:35:14Z")

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Hi guys, I’ve been searching for a new home security system for my house, I have Verisure for the moment. But would like to switch to something more smart home integrated. Was looking to go for Ajax, but I see that thi…

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## [Billing](https://community.homey.app/t/billing/136585)

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**Author:** [@Gjesdal\_Kommune](https://community.homey.app/u/Gjesdal_Kommune)\
**Replies:** 1\
**Last updated:** [May 16, 2025, 2:16pm UTC](https://community.homey.app/t/billing/136585 "2025-05-16T14:16:37Z")

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I have set up Homey backup. I need a receipt for the completed purchase. I can’t find this in my account. Is there anything that can help me with this issue? I see that Homey backup covers up to 3 Homey Pro. Is there an…

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## [Fibaro Walli Rolling Shutter help](https://community.homey.app/t/fibaro-walli-rolling-shutter-help/136523)

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**Author:** [@Arend](https://community.homey.app/u/Arend)\
**Replies:** 3\
**Last updated:** [May 16, 2025, 10:15am UTC](https://community.homey.app/t/fibaro-walli-rolling-shutter-help/136523 "2025-05-16T10:15:02Z")

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Hey all, I know there is a lotalready on this forum about Fibaro, i have a problem and i just do not understand. I have bought my first Z-wave device, a Fibaro Walli Rolling Shutter because i like hybrid stuff, just fo…

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## [Zwave "circular reference" error](https://community.homey.app/t/zwave-circular-reference-error/108059)

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**Author:** [@Von\_tratt](https://community.homey.app/u/Von_tratt)\
**Replies:** 7\
**Last updated:** [May 16, 2025, 7:19am UTC](https://community.homey.app/t/zwave-circular-reference-error/108059 "2025-05-16T07:19:22Z")

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Hi. For the last couple of days I have had some trouble in getting my 3 zwave devices to work. Not done any changes but when i try to start the devices this error message appears “circular reference “\_zwave”” After a …

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## [How to trigger flow when temperature is above a certain value (not just when it becomes higher)?](https://community.homey.app/t/how-to-trigger-flow-when-temperature-is-above-a-certain-value-not-just-when-it-becomes-higher/136571)

<div class="topic-metadata">

**Author:** [@WimWeetjens](https://community.homey.app/u/WimWeetjens)\
**Replies:** 2\
**Last updated:** [May 16, 2025, 6:04am UTC](https://community.homey.app/t/how-to-trigger-flow-when-temperature-is-above-a-certain-value-not-just-when-it-becomes-higher/136571 "2025-05-16T06:04:27Z")

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Hi everyone, I’m using a Homey Pro in combination with my Vaillant heating system (VR921 with Zones). I’m trying to control my air conditioning based on the indoor temperature measured by the heating system. Here’s wha…

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## [Does Lutron RadioRA2 or RadioRA3 integrate with Homey?](https://community.homey.app/t/does-lutron-radiora2-or-radiora3-integrate-with-homey/98520)

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**Author:** [@Steve\_Margolis](https://community.homey.app/u/Steve_Margolis)\
**Replies:** 7\
**Last updated:** [May 15, 2025, 6:47pm UTC](https://community.homey.app/t/does-lutron-radiora2-or-radiora3-integrate-with-homey/98520 "2025-05-15T18:47:54Z")

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Hi All - Does Lutron RadioRA2 or RadioRA3 integrate with Homey? These are different from Lutron Caseta and RadioRA Select.

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## [How to properly integrate track lighting into smart home?](https://community.homey.app/t/how-to-properly-integrate-track-lighting-into-smart-home/134092)

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**Author:** [@Roel\_Van\_Eyken](https://community.homey.app/u/Roel_Van_Eyken)\
**Replies:** 15\
**Last updated:** [May 14, 2025, 10:06pm UTC](https://community.homey.app/t/how-to-properly-integrate-track-lighting-into-smart-home/134092 "2025-05-14T22:06:24Z")

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I’m thinking about isntalling a light track in my apartment. The way I see it now though it will be connected to a single light fixture point and span both dining and living area. They way I see it now is that I have to …

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## [IKEA Zigbee Signal Repeater - Discontinued](https://community.homey.app/t/ikea-zigbee-signal-repeater-discontinued/136426)

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**Author:** [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\
**Replies:** 3\
**Last updated:** [May 14, 2025, 8:28pm UTC](https://community.homey.app/t/ikea-zigbee-signal-repeater-discontinued/136426 "2025-05-14T20:28:51Z")

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It looks like IKEA have discontinued the IKEA Zigbee Signal Repeater. Am I able to use a TUYA one instead? I guess the TUYA App would need to support it. Any suggestions appreciated.

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## [Somfy RTS State not updating](https://community.homey.app/t/somfy-rts-state-not-updating/136501)

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**Author:** [@Shaba49](https://community.homey.app/u/Shaba49)\
**Replies:** 5\
**Last updated:** [May 14, 2025, 5:52pm UTC](https://community.homey.app/t/somfy-rts-state-not-updating/136501 "2025-05-14T17:52:28Z")

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I have created a variable and assigned a default value. I am trying to change the default value to the Somfy RTS blind state using logic but the variable doesn’t update. For example, I have just checked the blind physic…

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## [How to install aqara m3 hub to homey pro](https://community.homey.app/t/how-to-install-aqara-m3-hub-to-homey-pro/132795)

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**Author:** [@Knut\_Simonsen](https://community.homey.app/u/Knut_Simonsen)\
**Replies:** 7\
**Last updated:** [May 14, 2025, 1:00pm UTC](https://community.homey.app/t/how-to-install-aqara-m3-hub-to-homey-pro/132795 "2025-05-14T13:00:40Z")

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Is there possibilty to use Aqara M3 Hub in Homey pro 2023

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## [Homey and Somfy rts](https://community.homey.app/t/homey-and-somfy-rts/136258)

<div class="topic-metadata">

**Author:** [@SandwichDeLuxe](https://community.homey.app/u/SandwichDeLuxe)\
**Replies:** 7\
**Last updated:** [May 14, 2025, 12:27pm UTC](https://community.homey.app/t/homey-and-somfy-rts/136258 "2025-05-14T12:27:04Z")

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Hi all! I’m about to buy myself in the Homey community after doubting Home assistant vs Homey for many years. I only cant figure out if my Somfy RTS 433mhz screen will directly communicate with Homey Pro or that I will …

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## [Presence sensing with Apple iPhone](https://community.homey.app/t/presence-sensing-with-apple-iphone/114003)

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**Author:** [@scull122](https://community.homey.app/u/scull122)\
**Replies:** 5\
**Last updated:** [May 14, 2025, 8:05am UTC](https://community.homey.app/t/presence-sensing-with-apple-iphone/114003 "2025-05-14T08:05:39Z")

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Presence sensing is NOT working on my son’s iPhone. I believe it is an iPhone 12, maybe 13. I’m pulling my hair out trying to figure this out. I’ve searched Google and YouTube, I’ve searched this forum and found no solut…

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## [Do all devices have to be supported by an 'App'](https://community.homey.app/t/do-all-devices-have-to-be-supported-by-an-app/136314)

<div class="topic-metadata">

**Author:** [@Player2](https://community.homey.app/u/Player2)\
**Replies:** 7\
**Last updated:** [May 12, 2025, 4:20am UTC](https://community.homey.app/t/do-all-devices-have-to-be-supported-by-an-app/136314 "2025-05-12T04:20:22Z")

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Good evening. I am considering getting a Homey to replace my SmartThings setup. As I learn more about this system I am trying to go through my devices to see which ones will work and which ones will need to be replaced…

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