# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=63

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 64

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## [Storage](https://community.homey.app/t/storage/140527)

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**Author:** [@John\_William\_Brekke](https://community.homey.app/u/John_William_Brekke)\
**Replies:** 5\
**Last updated:** [July 27, 2025, 11:56pm UTC](https://community.homey.app/t/storage/140527 "2025-07-27T23:56:08Z")

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What do you do when you have no more storage??

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## [433 MHz cloning long press](https://community.homey.app/t/433-mhz-cloning-long-press/140496)

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**Author:** [@McFly](https://community.homey.app/u/McFly)\
**Replies:** 3\
**Last updated:** [July 27, 2025, 11:00pm UTC](https://community.homey.app/t/433-mhz-cloning-long-press/140496 "2025-07-27T23:00:30Z")

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I have cloned a lot of buttons on different remotes with succes. The new cloning feature works really well. The problem arises when you need to long press a button for something like volume control. The flow card does n…

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## [KNX =\> Velux Active / Daikin Onecta](https://community.homey.app/t/knx-velux-active-daikin-onecta/140376)

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**Author:** [@Richard\_Biz](https://community.homey.app/u/Richard_Biz)\
**Replies:** 0\
**Last updated:** [July 25, 2025, 12:15pm UTC](https://community.homey.app/t/knx-velux-active-daikin-onecta/140376 "2025-07-25T12:15:26Z")

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I’ve been struggling for a while to connect Velux Active with Netatmo and Daikin Stylish/Onecta air conditioners to KNX home automation. I want to control the Velux and Daikin units from KNX wall control panels. Can the …

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## [From Futurehome to Homey Pro](https://community.homey.app/t/from-futurehome-to-homey-pro/140125)

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**Author:** [@Knut\_Peder\_Abrahamse](https://community.homey.app/u/Knut_Peder_Abrahamse)\
**Replies:** 5\
**Last updated:** [July 27, 2025, 5:39pm UTC](https://community.homey.app/t/from-futurehome-to-homey-pro/140125 "2025-07-27T17:39:30Z")

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I have had Futurehome for 2 years, and am now trying out Homey Pro. I have just configured Homey Pro and installed just a few units to test. I have some issues already: Dimming switches I am using dimmable light switch…

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## [Ikea tretakt 2-way communication or not?](https://community.homey.app/t/ikea-tretakt-2-way-communication-or-not/108417)

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**Author:** [@Rens\_Droge](https://community.homey.app/u/Rens_Droge)\
**Replies:** 11\
**Last updated:** [July 27, 2025, 1:51pm UTC](https://community.homey.app/t/ikea-tretakt-2-way-communication-or-not/108417 "2025-07-27T13:51:59Z")

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Does anyone know if the IKEA Tratakt plug uses 2-way communication?

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## [Disable Away only for another Homey Pro I have access to](https://community.homey.app/t/disable-away-only-for-another-homey-pro-i-have-access-to/140499)

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**Author:** [@Jeroen6](https://community.homey.app/u/Jeroen6)\
**Replies:** 0\
**Last updated:** [July 27, 2025, 10:41am UTC](https://community.homey.app/t/disable-away-only-for-another-homey-pro-i-have-access-to/140499 "2025-07-27T10:41:07Z")

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I have full access to the Homey Pro of a family member to help with setting up and advanced flows and troubleshooting. However, I also have a Homey Pro. Can I disable Home/Away detection only for me in my family member…

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## [Homey Device not shoving up in Alexa app?](https://community.homey.app/t/homey-device-not-shoving-up-in-alexa-app/140226)

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**Author:** [@Pat\_M](https://community.homey.app/u/Pat_M)\
**Replies:** 2\
**Last updated:** [July 27, 2025, 10:21am UTC](https://community.homey.app/t/homey-device-not-shoving-up-in-alexa-app/140226 "2025-07-27T10:21:04Z")

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Hi, A long time ago it worked to create a virtual switch, name it and put it as a favorite in Homey. Then it was picked up as a new controllable device in Amazon Alexa. This way I could voice control that device (turn o…

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## [Marantec garage door opener=\>coco,z-wave or other ideas?](https://community.homey.app/t/marantec-garage-door-opener-coco-z-wave-or-other-ideas/36585)

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**Author:** [@Dracoignis](https://community.homey.app/u/Dracoignis)\
**Replies:** 2\
**Last updated:** [July 27, 2025, 5:21am UTC](https://community.homey.app/t/marantec-garage-door-opener-coco-z-wave-or-other-ideas/36585 "2025-07-27T05:21:08Z")

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Hi everybody, I have a garage door from marantec that i want to control from homey. The remotes are based on rts and use the 868 Mhz frequence+rolling codes. Since the same installer installed my rollershutters/veluxwi…

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## [Confirmed Working Setup: Meross MSG200 + Marantec Synergy 380 + Linear MDR/U + Marantec Wireless Wall Station](https://community.homey.app/t/confirmed-working-setup-meross-msg200-marantec-synergy-380-linear-mdr-u-marantec-wireless-wall-station/140476)

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**Author:** [@Tony\_Stark](https://community.homey.app/u/Tony_Stark)\
**Replies:** 0\
**Last updated:** [July 26, 2025, 9:31pm UTC](https://community.homey.app/t/confirmed-working-setup-meross-msg200-marantec-synergy-380-linear-mdr-u-marantec-wireless-wall-station/140476 "2025-07-26T21:31:21Z")

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Just wanted to share a fully working configuration for those of you trying to add smart control to a Marantec Synergy 380 garage opener using the Meross MSG200 and Linear MDR/U for a single universal remote. The situatio…

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## [Routine to stop dog from barking at the door](https://community.homey.app/t/routine-to-stop-dog-from-barking-at-the-door/140441)

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**Author:** [@Hansieil](https://community.homey.app/u/Hansieil)\
**Replies:** 2\
**Last updated:** [July 26, 2025, 5:11pm UTC](https://community.homey.app/t/routine-to-stop-dog-from-barking-at-the-door/140441 "2025-07-26T17:11:27Z")

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Hello! Sometimes when my dog is home alone he is standing close to the door, listening to sounds outside and will bark if he hears something. I get notified by the Eufy app and in turn on the robot vacuum, sending it to…

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## [How to minimize data traffic from Homey Bridge?](https://community.homey.app/t/how-to-minimize-data-traffic-from-homey-bridge/140383)

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**Author:** [@Ed\_Raven](https://community.homey.app/u/Ed_Raven)\
**Replies:** 3\
**Last updated:** [July 26, 2025, 3:02pm UTC](https://community.homey.app/t/how-to-minimize-data-traffic-from-homey-bridge/140383 "2025-07-26T15:02:02Z")

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Hi there, my Homey Bridge used in a Holiday cabin is connected to Internet via a mobil network router with limited data volume contract per month. Homey controls 4 thermostats for electrical floor heating and there is a…

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## [Homey pro mini "back soon"?](https://community.homey.app/t/homey-pro-mini-back-soon/140430)

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**Author:** [@homeyscout](https://community.homey.app/u/homeyscout)\
**Replies:** 1\
**Last updated:** [July 26, 2025, 2:29pm UTC](https://community.homey.app/t/homey-pro-mini-back-soon/140430 "2025-07-26T14:29:20Z")

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Hi everyone, I ordered a Homey Pro Mini a little while ago while it was marked as backsoon. The product page mentioned that “orders placed today will be shipped this month”, but we’re now approaching the end of the mont…

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## [Is the option to buy advanced flow for Homey 2019 removed?](https://community.homey.app/t/is-the-option-to-buy-advanced-flow-for-homey-2019-removed/140431)

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**Author:** [@Teemu\_Vi](https://community.homey.app/u/Teemu_Vi)\
**Replies:** 2\
**Last updated:** [July 26, 2025, 1:48pm UTC](https://community.homey.app/t/is-the-option-to-buy-advanced-flow-for-homey-2019-removed/140431 "2025-07-26T13:48:12Z")

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Can’t seem to find this option anymore.

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## [Will changed IP adresses break flows?](https://community.homey.app/t/will-changed-ip-adresses-break-flows/133817)

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**Author:** [@naehle](https://community.homey.app/u/naehle)\
**Replies:** 10\
**Last updated:** [July 25, 2025, 10:52pm UTC](https://community.homey.app/t/will-changed-ip-adresses-break-flows/133817 "2025-07-25T22:52:43Z")

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Hi! I am considering reorganizing my network which would mainly mean that I assign new IP addresses to most of my network devices, at lest to almost most of the IoT. Now, my question is: will the devices still be acces…

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## [Dashboard dies just about daily - suggestions?](https://community.homey.app/t/dashboard-dies-just-about-daily-suggestions/138477)

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**Author:** [@KarlO](https://community.homey.app/u/KarlO)\
**Replies:** 7\
**Last updated:** [July 25, 2025, 4:55pm UTC](https://community.homey.app/t/dashboard-dies-just-about-daily-suggestions/138477 "2025-07-25T16:55:03Z")

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I have Dashboard running on a dedicated Android tablet in Kiosk mode. It has no advanced widgets, only Homey’s own. I don’t interact with it. Problem is that it dies at least every other day, most often every day. It’s …

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## [How can I trigger a flow with the result of an other flow](https://community.homey.app/t/how-can-i-trigger-a-flow-with-the-result-of-an-other-flow/140295)

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**Author:** [@fkooten](https://community.homey.app/u/fkooten)\
**Replies:** 8\
**Last updated:** [July 25, 2025, 10:27am UTC](https://community.homey.app/t/how-can-i-trigger-a-flow-with-the-result-of-an-other-flow/140295 "2025-07-25T10:27:34Z")

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I have several flows that are based on outside temperature or outside brightness. Now I like the make one flow measuring these conditions to start other flows based on the outcome of the first. Any suggestions ?

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## [Device Groups?](https://community.homey.app/t/device-groups/140300)

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**Author:** [@Jocke\_Wallen](https://community.homey.app/u/Jocke_Wallen)\
**Replies:** 7\
**Last updated:** [July 25, 2025, 5:07am UTC](https://community.homey.app/t/device-groups/140300 "2025-07-25T05:07:55Z")

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Is the native “Device Groups” function really only available via (mobile) app? Or am I missing something here? I can create various “Device Groups” on my tablet & phone but not via web-browser. On top of that the crea…

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## [Weather data](https://community.homey.app/t/weather-data/140320)

<div class="topic-metadata">

**Author:** [@Kakolle](https://community.homey.app/u/Kakolle)\
**Replies:** 2\
**Last updated:** [July 24, 2025, 9:10pm UTC](https://community.homey.app/t/weather-data/140320 "2025-07-24T21:10:57Z")

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Hi, new to Homey :slight\_smile: I’ve created a flow as shown in the image. How do I make it retrieve data so that I get notifications in the morning, e.g. at 7 a.m., so I know what the weather will be like today? It’s …

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## [Question about Somfy RTS operation and state](https://community.homey.app/t/question-about-somfy-rts-operation-and-state/139942)

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**Author:** [@Roel\_Van\_Eyken](https://community.homey.app/u/Roel_Van_Eyken)\
**Replies:** 17\
**Last updated:** [July 24, 2025, 8:40pm UTC](https://community.homey.app/t/question-about-somfy-rts-operation-and-state/139942 "2025-07-24T20:40:51Z")

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I got my Somfy RTS roller blinds today and I was wondering something (my Homey isn’t hooked up yet): If I use Homey to set a state of the blinds (like say, go down halfway) and then (for whatever reason) use the supplied…

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## [Status of a security contact ( Door or window contact)](https://community.homey.app/t/status-of-a-security-contact-door-or-window-contact/140297)

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**Author:** [@John\_van\_den\_Bremer](https://community.homey.app/u/John_van_den_Bremer)\
**Replies:** 0\
**Last updated:** [July 24, 2025, 8:11am UTC](https://community.homey.app/t/status-of-a-security-contact-door-or-window-contact/140297 "2025-07-24T08:11:48Z")

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Recently, I can’t see anymore the status of a my security contacts when I open Homey on my Iphone and iPad. I have to perform some random activity in the app first, and then the blue dot reappears on the relevant tiles …

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## [Apple Watch, Flow vs Advanced Flow](https://community.homey.app/t/apple-watch-flow-vs-advanced-flow/140273)

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**Author:** [@Yann\_Liqueur](https://community.homey.app/u/Yann_Liqueur)\
**Replies:** 2\
**Last updated:** [July 24, 2025, 7:19am UTC](https://community.homey.app/t/apple-watch-flow-vs-advanced-flow/140273 "2025-07-24T07:19:39Z")

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On my Apple Watch, homey app only display ‘classic’ flow… I also have some advanced flows in my favorite, they are in grey (present but inactive) on my iPhone, and no present at all on my watch… any idea what’s wrong? …

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## [New family member](https://community.homey.app/t/new-family-member/140251)

<div class="topic-metadata">

**Author:** [@Kakolle](https://community.homey.app/u/Kakolle)\
**Replies:** 3\
**Last updated:** [July 24, 2025, 4:43am UTC](https://community.homey.app/t/new-family-member/140251 "2025-07-24T04:43:17Z")

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Hello i have switched from Homey cloud to pro And my wife is not showing up as a user anymore . And when I try to open the family and quest tab I get this error how can I fix this :slight\_smile:

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## [Power in insights stopped update after upgrade](https://community.homey.app/t/power-in-insights-stopped-update-after-upgrade/112027)

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**Author:** [@Ted\_Evaldsson](https://community.homey.app/u/Ted_Evaldsson)\
**Replies:** 7\
**Last updated:** [July 23, 2025, 7:37pm UTC](https://community.homey.app/t/power-in-insights-stopped-update-after-upgrade/112027 "2025-07-23T19:37:25Z")

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Hi, After upgrading from Homey Pro 2019 to Homey Pro 2023 the power in insights stopped update and this is not only brand related it is th same phenomena on all energymeasuring units as energymeter (Fronius) and all Fib…

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## [Using Futurehome thermostat in Homey bridge](https://community.homey.app/t/using-futurehome-thermostat-in-homey-bridge/140205)

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**Author:** [@Ed\_Raven](https://community.homey.app/u/Ed_Raven)\
**Replies:** 3\
**Last updated:** [July 23, 2025, 3:31pm UTC](https://community.homey.app/t/using-futurehome-thermostat-in-homey-bridge/140205 "2025-07-23T15:31:12Z")

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Hi, I switched from Futurhome hub to Homey bridge with my Futurehome thermostats. They have manual mode, “home” mode and “away” mode. With Futurehome app in Homey I can switch between these modes, but can I also set the…

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## [Hue lights: missing token](https://community.homey.app/t/hue-lights-missing-token/139652)

<div class="topic-metadata">

**Author:** [@Herbert\_van\_Essen](https://community.homey.app/u/Herbert_van_Essen)\
**Replies:** 9\
**Last updated:** [July 23, 2025, 1:57pm UTC](https://community.homey.app/t/hue-lights-missing-token/139652 "2025-07-23T13:57:32Z")

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I get since yesterday missing token errors in all my hue lights. Nothing works anymore. What to do? I’m on homey cloud with bridge.

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## [Unknown device card in flow due to Matter issues - UI needs improvement!](https://community.homey.app/t/unknown-device-card-in-flow-due-to-matter-issues-ui-needs-improvement/139982)

<div class="topic-metadata">

**Author:** [@Esben](https://community.homey.app/u/Esben)\
**Replies:** 2\
**Last updated:** [July 23, 2025, 10:15am UTC](https://community.homey.app/t/unknown-device-card-in-flow-due-to-matter-issues-ui-needs-improvement/139982 "2025-07-23T10:15:12Z")

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Hi everyone (and especially Athom) I have a complex flow for determining when to roll down the bedroom curtain. However, I have had issues with a couple of device Hubs lately that were connected to Homey through Matter…

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## [Gardena what is needed?](https://community.homey.app/t/gardena-what-is-needed/13644)

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**Author:** [@Joel\_Larsson](https://community.homey.app/u/Joel_Larsson)\
**Replies:** 40\
**Last updated:** [July 23, 2025, 9:00am UTC](https://community.homey.app/t/gardena-what-is-needed/13644 "2025-07-23T09:00:45Z")

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Hi! I just got an email from athom that said that gardena is now supported. Which sounds awesome! But it fails to mention what controller is needed? Do I need both the gateway and irrigation controller? Cheers!

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## [Homey session not found](https://community.homey.app/t/homey-session-not-found/136253)

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**Author:** [@Rembo038](https://community.homey.app/u/Rembo038)\
**Replies:** 19\
**Last updated:** [July 23, 2025, 8:20am UTC](https://community.homey.app/t/homey-session-not-found/136253 "2025-07-23T08:20:53Z")

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Hello, Since yesterday evening I have problems with the homey app. The app gives this message: When I look in the browser everything works fine. If there is a connection with the app, there are usually red exclamatio…

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## [Frequent Homey Pro Restarts – Uptime Resets Every Day](https://community.homey.app/t/frequent-homey-pro-restarts-uptime-resets-every-day/140224)

<div class="topic-metadata">

**Author:** [@Michael\_Fritzsche](https://community.homey.app/u/Michael_Fritzsche)\
**Replies:** 0\
**Last updated:** [July 23, 2025, 7:13am UTC](https://community.homey.app/t/frequent-homey-pro-restarts-uptime-resets-every-day/140224 "2025-07-23T07:13:29Z")

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My Homey Pro appears to be restarting on a daily basis. The reported uptime never exceeds approximately 10,000 seconds before resetting. At first, I thought the “1 day” value always shown in my Grafana dashboard was inco…

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## [Favorite flows in Homey app on Apple Watch not functioning](https://community.homey.app/t/favorite-flows-in-homey-app-on-apple-watch-not-functioning/140213)

<div class="topic-metadata">

**Author:** [@Mick\_Van\_Gool](https://community.homey.app/u/Mick_Van_Gool)\
**Replies:** 0\
**Last updated:** [July 22, 2025, 9:18pm UTC](https://community.homey.app/t/favorite-flows-in-homey-app-on-apple-watch-not-functioning/140213 "2025-07-22T21:18:39Z")

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Homey pro 2016. Flows work on iPhone but not on Apple Watch. Tried resetting iPhone and Apple Watch. Tried removing and adding all favorite flows. Don’t know if this is important but it always worked fine but stopped aft…

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