# Questions & Help **URL:** https://community.homey.app/c/questions-help/8.md?page=59 [Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md) **Page:** 60 --- ## [Luxaflex top down bottom up](https://community.homey.app/t/luxaflex-top-down-bottom-up/142185)
**Author:** [@Christiaan\_L](https://community.homey.app/u/Christiaan_L)\ **Replies:** 1\ **Last updated:** [August 24, 2025, 2:46pm UTC](https://community.homey.app/t/luxaflex-top-down-bottom-up/142185 "2025-08-24T14:46:27Z")
Can anybody help me. I want to use the PowerView app for luxaflex duette and the app has a status indicator. When I put the duette in a certain position the status indicator returns to 0% after a certain amount of time. … --- ## [Delete devices in Google Home](https://community.homey.app/t/delete-devices-in-google-home/142168)
**Author:** [@Glenn\_K](https://community.homey.app/u/Glenn_K)\ **Replies:** 2\ **Last updated:** [August 24, 2025, 7:39am UTC](https://community.homey.app/t/delete-devices-in-google-home/142168 "2025-08-24T07:39:20Z")
Hello all, I have a problem with my Google Home Assistant is not working wel with Homey. I can not start a mood and get the reaction that he can you reach homey. The sync switch in the Homey app is ON. When i was lookin… --- ## [SecureDNS Support](https://community.homey.app/t/securedns-support/142153)
**Author:** [@rcaushi](https://community.homey.app/u/rcaushi)\ **Replies:** 2\ **Last updated:** [August 23, 2025, 5:20pm UTC](https://community.homey.app/t/securedns-support/142153 "2025-08-23T17:20:00Z")
Any plans to include support Private DNS in Google TV version is a shame i have 0 privacy on my device --- ## [Google sheets](https://community.homey.app/t/google-sheets/142151)
**Author:** [@Carlo\_Veraart1](https://community.homey.app/u/Carlo_Veraart1)\ **Replies:** 1\ **Last updated:** [August 23, 2025, 4:54pm UTC](https://community.homey.app/t/google-sheets/142151 "2025-08-23T16:54:57Z")
Does somebody know how to add info ALWAYS in the first row? Than you always have the latest added info on top of the page. Many thanks for your answers! --- ## [Homey Pro 2016-2019 - Can't reset, keeps orange pulsing circle](https://community.homey.app/t/homey-pro-2016-2019-cant-reset-keeps-orange-pulsing-circle/142138)
**Author:** [@Archangelos](https://community.homey.app/u/Archangelos)\ **Replies:** 5\ **Last updated:** [August 23, 2025, 3:24pm UTC](https://community.homey.app/t/homey-pro-2016-2019-cant-reset-keeps-orange-pulsing-circle/142138 "2025-08-23T15:24:41Z")
I was very happy with my homey for years, i bought it I think around 2022. Always worked wonders. But now, it has just stopped. So, I did this in chronical order: 1.⁠ ⁠Homey did stop. Wtf? Let’s do a reset or re-connec… --- ## [Keep track of devices](https://community.homey.app/t/keep-track-of-devices/142109)
**Author:** [@Claus\_Jacobsen](https://community.homey.app/u/Claus_Jacobsen)\ **Replies:** 3\ **Last updated:** [August 23, 2025, 1:30pm UTC](https://community.homey.app/t/keep-track-of-devices/142109 "2025-08-23T13:30:39Z")
Hello all. What do you all do to keep track of which flows all your devices are used in. Fx Witch button on a device is used for and so on ? --- ## [Geofence/Presence?](https://community.homey.app/t/geofence-presence/61014)
**Author:** [@woto](https://community.homey.app/u/woto)\ **Replies:** 11\ **Last updated:** [August 23, 2025, 11:07am UTC](https://community.homey.app/t/geofence-presence/61014 "2025-08-23T11:07:45Z")
Hey Guys Not sure if I am doing this right I am just testing the presence flows – only had the Homey pro a week – I created a flow just to trigger the LED ring when I come home but for some reason it doesn’t trigger – n… --- ## [Flow triggering on incorrect value in variable](https://community.homey.app/t/flow-triggering-on-incorrect-value-in-variable/142134)
**Author:** [@Patrick\_Van\_Deursen](https://community.homey.app/u/Patrick_Van_Deursen)\ **Replies:** 1\ **Last updated:** [August 23, 2025, 7:57am UTC](https://community.homey.app/t/flow-triggering-on-incorrect-value-in-variable/142134 "2025-08-23T07:57:56Z")
Above flow should trigger at 95 or above, but as you can see the flow progresses, eventough the humidity is at 56. Any Idea how this can be? --- ## [Registering my panasonic airconditioner using the Comfort Cloud. Error message "Timeout, try again" moving from Step 2 to Step 3](https://community.homey.app/t/registering-my-panasonic-airconditioner-using-the-comfort-cloud-error-message-timeout-try-again-moving-from-step-2-to-step-3/73328)
**Author:** [@KayJ](https://community.homey.app/u/KayJ)\ **Replies:** 2\ **Last updated:** [August 23, 2025, 7:52am UTC](https://community.homey.app/t/registering-my-panasonic-airconditioner-using-the-comfort-cloud-error-message-timeout-try-again-moving-from-step-2-to-step-3/73328 "2025-08-23T07:52:36Z")
Can anyone help with a problem I am having with registering my panasonic airconditioner using the Comfort Cloud. I keep getting the error message “Timeout, try again” moving from Step 2 to Step 3. Thank you --- ## [Flow to open garage?](https://community.homey.app/t/flow-to-open-garage/142117)
**Author:** [@ajaffarali](https://community.homey.app/u/ajaffarali)\ **Replies:** 4\ **Last updated:** [August 23, 2025, 7:11am UTC](https://community.homey.app/t/flow-to-open-garage/142117 "2025-08-23T07:11:00Z")
I have an Aqara T2 sensor that opens my garage, and I’d like to be able to use that as a widget on my iPhone. However, Homey widgets only allow for adding Flows, so I’m not sure what’s the best way to tackle that. --- ## [Home Connect issues](https://community.homey.app/t/home-connect-issues/142123)
**Author:** [@John\_William\_Brekke](https://community.homey.app/u/John_William_Brekke)\ **Replies:** 0\ **Last updated:** [August 23, 2025, 1:57am UTC](https://community.homey.app/t/home-connect-issues/142123 "2025-08-23T01:57:32Z")
My Home Connect oven stops updating after a while. Doesn’t work to repair it, i have to delete it every time and readd it to Homey, which is very annoying. Anyone knows why it stops updating in Homey? It works great in t… --- ## [Homey Developer Tool - questions](https://community.homey.app/t/homey-developer-tool-questions/106633)
**Author:** [@Grzegorz](https://community.homey.app/u/Grzegorz)\ **Replies:** 13\ **Last updated:** [August 22, 2025, 11:56pm UTC](https://community.homey.app/t/homey-developer-tool-questions/106633 "2025-08-22T23:56:22Z")
I have a few questions: 1.In Homey Developer Tool, when I display devices in the z-wave network, two devices are visible as Offline. The devices are working properly. Why are they shown as Offline? Why is the “Remo… --- ## [Flow with dishwasher finish](https://community.homey.app/t/flow-with-dishwasher-finish/142082)
**Author:** [@Claus\_Jacobsen](https://community.homey.app/u/Claus_Jacobsen)\ **Replies:** 6\ **Last updated:** [August 22, 2025, 6:35pm UTC](https://community.homey.app/t/flow-with-dishwasher-finish/142082 "2025-08-22T18:35:41Z")
Hello all. I have this flow that should tell me when my dishwasher is finished, but it do not send me the notification. Maybe someone can tell me what is wrong. Thanks in advance --- ## [Recovery mode stuck in loop (pro 2019)](https://community.homey.app/t/recovery-mode-stuck-in-loop-pro-2019/141790)
**Author:** [@Y\_Y](https://community.homey.app/u/Y_Y)\ **Replies:** 4\ **Last updated:** [August 22, 2025, 6:15pm UTC](https://community.homey.app/t/recovery-mode-stuck-in-loop-pro-2019/141790 "2025-08-22T18:15:14Z")
So I was trying to factory reset and firmware update my white ball. Now it is stuck in an endless loop… I got the recovery mode working, started up again, connected, then asked it to factory reset, at whic point it also… --- ## [Broken Homey replacement](https://community.homey.app/t/broken-homey-replacement/141820)
**Author:** [@Bill\_Fulmer](https://community.homey.app/u/Bill_Fulmer)\ **Replies:** 15\ **Last updated:** [August 22, 2025, 9:57am UTC](https://community.homey.app/t/broken-homey-replacement/141820 "2025-08-22T09:57:00Z")
My Homey totally quit on me. I contacted servicing for a replacement. (still under warranty). For 10 days the tech Bas had me doing different procedures to try to bring the unit back to life. Many of the procedures wer… --- ## [Sunset routine not kicking in](https://community.homey.app/t/sunset-routine-not-kicking-in/142059)
**Author:** [@ajaffarali](https://community.homey.app/u/ajaffarali)\ **Replies:** 4\ **Last updated:** [August 22, 2025, 8:16am UTC](https://community.homey.app/t/sunset-routine-not-kicking-in/142059 "2025-08-22T08:16:28Z")
I have created a flow to turn on the lights 45 minutes before sunset and another to turn them off 15 minutes after sunrise. The Sunrise flow works fine, but the sunset doesn’t trigger. I tried two versions —one with adva… --- ## [Presence build in homey](https://community.homey.app/t/presence-build-in-homey/142083)
**Author:** [@Claus\_Jacobsen](https://community.homey.app/u/Claus_Jacobsen)\ **Replies:** 1\ **Last updated:** [August 21, 2025, 9:09pm UTC](https://community.homey.app/t/presence-build-in-homey/142083 "2025-08-21T21:09:24Z")
Hi there. I am currently in Spain, but i live in Denmark. Earlier today my girlfriend came home to our house and i got a notification on that she went home. But just one second later i got the notification that i have a… --- ## [Integrating YoLink devices with Homey](https://community.homey.app/t/integrating-yolink-devices-with-homey/139939)
**Author:** [@Armand\_Girard](https://community.homey.app/u/Armand_Girard)\ **Replies:** 11\ **Last updated:** [August 20, 2025, 7:16pm UTC](https://community.homey.app/t/integrating-yolink-devices-with-homey/139939 "2025-08-20T19:16:54Z")
Has anyone figured how to integrate YoLink devices with Homey? YoLink makes great devices and sensor that communicate via LoRa technology. Extremely long range (up to 1/4 mile) and long battery life (up to 2 years). I … --- ## [A sensor to see if someone opened my mailbox. 80 METERS away from the house - With a twist](https://community.homey.app/t/a-sensor-to-see-if-someone-opened-my-mailbox-80-meters-away-from-the-house-with-a-twist/141340)
**Author:** [@Hansieil](https://community.homey.app/u/Hansieil)\ **Replies:** 2\ **Last updated:** [August 20, 2025, 7:27pm UTC](https://community.homey.app/t/a-sensor-to-see-if-someone-opened-my-mailbox-80-meters-away-from-the-house-with-a-twist/141340 "2025-08-20T19:27:26Z")
Hello! I receive a lot of post in my mailbox and previously it has been stolen before i managed to go and get it. Therefore it would great if i could get notified when the post gets deliver AND when someone opens my mai… --- ## [MQTT some topics work, others don't?](https://community.homey.app/t/mqtt-some-topics-work-others-dont/141978)
**Author:** [@Arjan\_Neet](https://community.homey.app/u/Arjan_Neet)\ **Replies:** 2\ **Last updated:** [August 20, 2025, 6:18pm UTC](https://community.homey.app/t/mqtt-some-topics-work-others-dont/141978 "2025-08-20T18:18:55Z")
I’m using a MQTT broker on my Synology and a MQTT client in Homey to receive the messages from my Ajax alarm which works fine, but now I also activated MQTT in my Nuki lock, but for some reason I do not get any triggers … --- ## [Can't access my profile on iOS](https://community.homey.app/t/cant-access-my-profile-on-ios/141942)
**Author:** [@Hakan\_Nordstrand](https://community.homey.app/u/Hakan_Nordstrand)\ **Replies:** 6\ **Last updated:** [August 20, 2025, 5:44pm UTC](https://community.homey.app/t/cant-access-my-profile-on-ios/141942 "2025-08-20T17:44:17Z")
I can’t access my profile from iPhone or my iPad, it works fine from web. If I change a flow status to active on my iPhone it still show not active at my iPad. I can control lamps etc from both my iPad and iPhone so that… --- ## [Help with product choices for new outdoor terrace](https://community.homey.app/t/help-with-product-choices-for-new-outdoor-terrace/141965)
**Author:** [@einarso](https://community.homey.app/u/einarso)\ **Replies:** 0\ **Last updated:** [August 20, 2025, 2:06pm UTC](https://community.homey.app/t/help-with-product-choices-for-new-outdoor-terrace/141965 "2025-08-20T14:06:24Z")
I am expanding my home with a large outdoor terrace and want to integrate its lighting with my existing HDL Buspro home automation system. I’m considering purchasing a Homey Pro to incorporate additional devices and solu… --- ## [Delay in Switching devices I my flow](https://community.homey.app/t/delay-in-switching-devices-i-my-flow/8148)
**Author:** [@Steef\_de\_Koning](https://community.homey.app/u/Steef_de_Koning)\ **Replies:** 27\ **Last updated:** [August 20, 2025, 1:59pm UTC](https://community.homey.app/t/delay-in-switching-devices-i-my-flow/8148 "2025-08-20T13:59:28Z")
I received last week Homey (2019) After adding my devices (heu, fibaro dimmer,remotec scene master and neo coolcam power plug) I create a simple flow which switches the dimmer and plug to on. Based on pressing of a key… --- ## [Homey components not showing in pairing HTML page](https://community.homey.app/t/homey-components-not-showing-in-pairing-html-page/141945)
**Author:** [@ji\_aji](https://community.homey.app/u/ji_aji)\ **Replies:** 2\ **Last updated:** [August 20, 2025, 9:26am UTC](https://community.homey.app/t/homey-components-not-showing-in-pairing-html-page/141945 "2025-08-20T09:26:51Z")
Hi everyone, I’m a total beginner and just started learning Homey app development today. I’m trying to create the simplest pairing page, but the Homey components like \ and \ for IP and Port jus… --- ## [V2 ring keyboard configuration](https://community.homey.app/t/v2-ring-keyboard-configuration/100119)
**Author:** [@Bruno\_Guillemin](https://community.homey.app/u/Bruno_Guillemin)\ **Replies:** 13\ **Last updated:** [August 20, 2025, 6:32am UTC](https://community.homey.app/t/v2-ring-keyboard-configuration/100119 "2025-08-20T06:32:07Z")
Hi, I have a Ring 2 keyboard with Homey pro. Can I use the Ring keypad without the Ring control unit? I’d like to enter a code to activate my alarm but I can’t manage it. Can you help me? Thank you --- ## [Privacy](https://community.homey.app/t/privacy/53218)
**Author:** [@edumos](https://community.homey.app/u/edumos)\ **Replies:** 16\ **Last updated:** [August 19, 2025, 9:16pm UTC](https://community.homey.app/t/privacy/53218 "2025-08-19T21:16:02Z")
I recently added a family member. After registration by the family member the Homey account displayed a specific avatar picture of the family member without consent allowing Homey to use that avatar picture. This is not … --- ## [Elko smart app issues - connecting Super thermostat](https://community.homey.app/t/elko-smart-app-issues-connecting-super-thermostat/141916)
**Author:** [@Robert\_Utheim](https://community.homey.app/u/Robert_Utheim)\ **Replies:** 0\ **Last updated:** [August 19, 2025, 8:39pm UTC](https://community.homey.app/t/elko-smart-app-issues-connecting-super-thermostat/141916 "2025-08-19T20:39:43Z")
Has anyone else experienced problems using ELKO smart with homey lately? We have about 10 super thermostats that we control using homey. This has worked fine for some years. However one of the thermostats stopped communi… --- ## [Error: Missing\_root\_zone at fresh install](https://community.homey.app/t/error-missing-root-zone-at-fresh-install/141874)
**Author:** [@FKey](https://community.homey.app/u/FKey)\ **Replies:** 3\ **Last updated:** [August 19, 2025, 6:17pm UTC](https://community.homey.app/t/error-missing-root-zone-at-fresh-install/141874 "2025-08-19T18:17:04Z")
Doing a fresh install of a homey after a reset. It does not show the “Home” zone and when trying to create a new zone I get the error: Missing\_Root\_zone. any tips? (A reboot and ptp are already done) --- ## [Whatsapp/ telegram](https://community.homey.app/t/whatsapp-telegram/141864)
**Author:** [@Joost\_W](https://community.homey.app/u/Joost_W)\ **Replies:** 4\ **Last updated:** [August 19, 2025, 5:52pm UTC](https://community.homey.app/t/whatsapp-telegram/141864 "2025-08-19T17:52:11Z")
Hi, I hope there is somebody who can help me. One day everything runs smoothly, the next day Whatsapp stops working. It says a new pairing code is needed but when I try to fix it the wheel keeps on turning endlessly. N… --- ## [Cannot read property 'scale' of undefined](https://community.homey.app/t/cannot-read-property-scale-of-undefined/141837)
**Author:** [@Waltherus](https://community.homey.app/u/Waltherus)\ **Replies:** 7\ **Last updated:** [August 19, 2025, 4:43pm UTC](https://community.homey.app/t/cannot-read-property-scale-of-undefined/141837 "2025-08-19T16:43:24Z")
Hi there! I’m new to the Homey Community and have bought my first Homey Pro a couple of months ago. It worked just fine until a week ago, when it started to throw errors when I tried to view insight charts. I have trie… [Previous page](https://community.homey.app/c/questions-help/8.md?page=58) [Next page](https://community.homey.app/c/questions-help/8.md?page=60)