# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=58

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 59

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## [Adax Wifi](https://community.homey.app/t/adax-wifi/75613)

<div class="topic-metadata">

**Author:** [@Dave\_Schroemges](https://community.homey.app/u/Dave_Schroemges)\
**Replies:** 22\
**Last updated:** [August 31, 2025, 2:37pm UTC](https://community.homey.app/t/adax-wifi/75613 "2025-08-31T14:37:44Z")

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Hi, As of today my Adax heater worked fine ! I unplugged it and later plugged it in again and after that it did not respond. So I went in the Adax manufacturer app removed it and installed it again and it worked fine. …

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## [Switching live feed on Ring Camera's](https://community.homey.app/t/switching-live-feed-on-ring-cameras/142441)

<div class="topic-metadata">

**Author:** [@Cees\_Heltzel](https://community.homey.app/u/Cees_Heltzel)\
**Replies:** 1\
**Last updated:** [August 31, 2025, 6:47am UTC](https://community.homey.app/t/switching-live-feed-on-ring-cameras/142441 "2025-08-31T06:47:01Z")

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I have a Ring doorbell and several Ring cameras. When I just add the doorbell to Homey Pro I get the live feed of the camera from the doorbell. When I add another camera, say the living room, the camera gets added, but…

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## [No available flows in iOS widget](https://community.homey.app/t/no-available-flows-in-ios-widget/98480)

<div class="topic-metadata">

**Author:** [@cra](https://community.homey.app/u/cra)\
**Replies:** 26\
**Last updated:** [August 30, 2025, 6:34pm UTC](https://community.homey.app/t/no-available-flows-in-ios-widget/98480 "2025-08-30T18:34:23Z")

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I recently added the iOS widget to my home screen, but I am unable to add any flows to it. The widget is simply a “Create flow in the Homey-app” (which only opens the app), and if I press and hold it, then press the plus…

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## [SOLVED Homey is apparently not connected to the server](https://community.homey.app/t/solved-homey-is-apparently-not-connected-to-the-server/142213)

<div class="topic-metadata">

**Author:** [@Hans\_Sklorz](https://community.homey.app/u/Hans_Sklorz)\
**Replies:** 3\
**Last updated:** [August 30, 2025, 7:09am UTC](https://community.homey.app/t/solved-homey-is-apparently-not-connected-to-the-server/142213 "2025-08-30T07:09:45Z")

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Homey is apparently not connected to the server. The LED ring is lit white. Several attempts to change the setting by restarting or disconnecting the power supply fail to change it. Homey is connected to the internet via…

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## [Flow to prioritize units when trying to keep total effect under a max level](https://community.homey.app/t/flow-to-prioritize-units-when-trying-to-keep-total-effect-under-a-max-level/139983)

<div class="topic-metadata">

**Author:** [@JM1](https://community.homey.app/u/JM1)\
**Replies:** 8\
**Last updated:** [August 30, 2025, 5:24am UTC](https://community.homey.app/t/flow-to-prioritize-units-when-trying-to-keep-total-effect-under-a-max-level/139983 "2025-08-30T05:24:08Z")

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I am trying to make an advanced flow so it is possible to give for example a car charger higher priority than heating units or the hot water. Given that the total effect is limited to a certain value, for example 10 kw/h…

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## [Difference between Homey Models, (Early 2016/2018, 2019, and Pro)](https://community.homey.app/t/difference-between-homey-models-early-2016-2018-2019-and-pro/11300)

<div class="topic-metadata">

**Author:** [@LogicalShrapnel](https://community.homey.app/u/LogicalShrapnel)\
**Replies:** 13\
**Last updated:** [August 30, 2025, 1:31am UTC](https://community.homey.app/t/difference-between-homey-models-early-2016-2018-2019-and-pro/11300 "2025-08-30T01:31:49Z")

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The new 2019 Homey costs a little bit more than the old one. But if I read this page the only difference is that I don’t get NFC and microphone. Is this truly the only difference? if so I assume it makes more sense t…

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## [What's plugged in? Types](https://community.homey.app/t/whats-plugged-in-types/70201)

<div class="topic-metadata">

**Author:** [@Grumsson](https://community.homey.app/u/Grumsson)\
**Replies:** 5\
**Last updated:** [August 29, 2025, 4:38pm UTC](https://community.homey.app/t/whats-plugged-in-types/70201 "2025-08-29T16:38:38Z")

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Hi Im trying to organize what I have connected so I can controll more devices at the same time. Can I add to the list of type I can say that are plugged into my smart plugs?

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## [How to remove "This app is not supported anymore!"](https://community.homey.app/t/how-to-remove-this-app-is-not-supported-anymore/142385)

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**Author:** [@niles](https://community.homey.app/u/niles)\
**Replies:** 11\
**Last updated:** [August 29, 2025, 1:32pm UTC](https://community.homey.app/t/how-to-remove-this-app-is-not-supported-anymore/142385 "2025-08-29T13:32:58Z")

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Dear community, From about december 2024 I have been getting this message: “This app is not supported anymore!”. I’ve been searching the forum for answers, and threads reference different apps that might have been affe…

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## [Echo dot 5th generation](https://community.homey.app/t/echo-dot-5th-generation/107224)

<div class="topic-metadata">

**Author:** [@BOB\_M](https://community.homey.app/u/BOB_M)\
**Replies:** 6\
**Last updated:** [August 29, 2025, 1:24pm UTC](https://community.homey.app/t/echo-dot-5th-generation/107224 "2025-08-29T13:24:36Z")

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Hi. Good evening. May I ask, when will be the Echo dot of the 5th generation supported? What is planned? I can’t add these 5th generation devices at the moment. Thx for your help Robert

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## [Smartwares SH4-99751 not listed in Homey App](https://community.homey.app/t/smartwares-sh4-99751-not-listed-in-homey-app/29433)

<div class="topic-metadata">

**Author:** [@joost\_Cuppes](https://community.homey.app/u/joost_Cuppes)\
**Replies:** 9\
**Last updated:** [August 29, 2025, 11:37am UTC](https://community.homey.app/t/smartwares-sh4-99751-not-listed-in-homey-app/29433 "2025-08-29T11:37:21Z")

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Hello, since 2 weeks I have got an homey at home. I also got 2 smartwares sets (SH4-99751). It contains a built-in receiver and 3 switches. I am totally new to homey etc. Can’t see this in the Homey app. There is a newe…

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## [Lights not working in Homey since last night (WiFi & Zigbee)](https://community.homey.app/t/lights-not-working-in-homey-since-last-night-wifi-zigbee/142337)

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**Author:** [@Arnoud\_Fleer](https://community.homey.app/u/Arnoud_Fleer)\
**Replies:** 8\
**Last updated:** [August 29, 2025, 4:44am UTC](https://community.homey.app/t/lights-not-working-in-homey-since-last-night-wifi-zigbee/142337 "2025-08-29T04:44:22Z")

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Does anyone have the same problem? Since last night, the lights don’t work anymore. I can’t switch them on or off with Homey. It doesn’t matter if they are app-connected with WiZ or connected via Zigbee none of them can …

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## [Cannot link Homey Pro and Google Home](https://community.homey.app/t/cannot-link-homey-pro-and-google-home/129008)

<div class="topic-metadata">

**Author:** [@Klomar](https://community.homey.app/u/Klomar)\
**Replies:** 11\
**Last updated:** [August 28, 2025, 6:39pm UTC](https://community.homey.app/t/cannot-link-homey-pro-and-google-home/129008 "2025-08-28T18:39:48Z")

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Hello, I’ve got a Homey Pro and I want to link it to Google Home to use google assistant from my phone to control it. Unfortunately it just doesn’t work. I installed the Google Home android app, created a new home, ad…

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## [Second, distant location for devices](https://community.homey.app/t/second-distant-location-for-devices/142291)

<div class="topic-metadata">

**Author:** [@John\_Rex](https://community.homey.app/u/John_Rex)\
**Replies:** 6\
**Last updated:** [August 28, 2025, 5:10pm UTC](https://community.homey.app/t/second-distant-location-for-devices/142291 "2025-08-28T17:10:33Z")

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I (will) have a Homey Pro set up in my home, using a number of Zigbee devices. In another location on my property, which has an Ethernet link to my home LAN (via fiber), I would like to have additional Zigbee or Z-Wave d…

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## [Homey Pro vs (Mini + Bridge)](https://community.homey.app/t/homey-pro-vs-mini-bridge/142351)

<div class="topic-metadata">

**Author:** [@John\_Rex](https://community.homey.app/u/John_Rex)\
**Replies:** 3\
**Last updated:** [August 28, 2025, 4:04pm UTC](https://community.homey.app/t/homey-pro-vs-mini-bridge/142351 "2025-08-28T16:04:30Z")

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The Homey Pro costs $131 more than the Homey Pro Mini + the Homey Bridge. Except for the difference in RAM, I don’t see any differences between the two options. How might I regret going with the combination rather than t…

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## [Automating air vents](https://community.homey.app/t/automating-air-vents/142323)

<div class="topic-metadata">

**Author:** [@chrisroijens](https://community.homey.app/u/chrisroijens)\
**Replies:** 3\
**Last updated:** [August 28, 2025, 2:51pm UTC](https://community.homey.app/t/automating-air-vents/142323 "2025-08-28T14:51:44Z")

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Hi, So I got these vent hoses all over the basement going to various rooms providing rooms with heat. I’m trying to figure out if I can automate the opening and closing of these hoses. They have a switch which rotates t…

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## [Automatic Door Opening on Approach](https://community.homey.app/t/automatic-door-opening-on-approach/142162)

<div class="topic-metadata">

**Author:** [@PawellCZ](https://community.homey.app/u/PawellCZ)\
**Replies:** 2\
**Last updated:** [August 28, 2025, 8:30am UTC](https://community.homey.app/t/automatic-door-opening-on-approach/142162 "2025-08-28T08:30:38Z")

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Hello, I’m trying to find a reliable way to automatically open my front door when I approach with a Bluetooth locator on my keys. Currently, I’m unable to get the communication between my Bluetooth locator and Homey Pro…

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## [Somfy One](https://community.homey.app/t/somfy-one/14506)

<div class="topic-metadata">

**Author:** [@Kermit62](https://community.homey.app/u/Kermit62)\
**Replies:** 4\
**Last updated:** [August 28, 2025, 7:46am UTC](https://community.homey.app/t/somfy-one/14506 "2025-08-28T07:46:26Z")

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Hello, I have seen several apps for the integration of Somfy Tahoma or RTS but nothing for Somy One, an alarm system. Do you know if this is possible ? Thanks :slight\_smile:

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## [Homey precense](https://community.homey.app/t/homey-precense/142209)

<div class="topic-metadata">

**Author:** [@Claus\_Jacobsen](https://community.homey.app/u/Claus_Jacobsen)\
**Replies:** 3\
**Last updated:** [August 27, 2025, 10:45pm UTC](https://community.homey.app/t/homey-precense/142209 "2025-08-27T22:45:40Z")

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Hi there. Can anyone explain to me how the precense work build in homey?. The home, away, sleep and awake?

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## [Can I connect Homey Pro to a custom built wifi speaker?](https://community.homey.app/t/can-i-connect-homey-pro-to-a-custom-built-wifi-speaker/142326)

<div class="topic-metadata">

**Author:** [@MysticalSock](https://community.homey.app/u/MysticalSock)\
**Replies:** 1\
**Last updated:** [August 27, 2025, 8:08pm UTC](https://community.homey.app/t/can-i-connect-homey-pro-to-a-custom-built-wifi-speaker/142326 "2025-08-27T20:08:53Z")

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Hi, I want to build some wifi speakers, I’m getting the electronics for them, and I will be using ESP32s as the base SBCs. I will almost certainly be using Logitech Media Server. There are no apps for it, and squeezeb…

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## [Access dashboard for free from a remote Windows 11 PC](https://community.homey.app/t/access-dashboard-for-free-from-a-remote-windows-11-pc/142290)

<div class="topic-metadata">

**Author:** [@John\_Rex](https://community.homey.app/u/John_Rex)\
**Replies:** 6\
**Last updated:** [August 26, 2025, 7:52pm UTC](https://community.homey.app/t/access-dashboard-for-free-from-a-remote-windows-11-pc/142290 "2025-08-26T19:52:58Z")

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How can I see and use my Homey Pro dashboard from a remote Windows 11 PC without having to pay for a Homey cloud subscription?

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## [Cannot add a 2:nd Rachem Nvent room controller](https://community.homey.app/t/cannot-add-a-2-nd-rachem-nvent-room-controller/142272)

<div class="topic-metadata">

**Author:** [@Gunnar\_Eklund](https://community.homey.app/u/Gunnar_Eklund)\
**Replies:** 2\
**Last updated:** [August 26, 2025, 5:08pm UTC](https://community.homey.app/t/cannot-add-a-2-nd-rachem-nvent-room-controller/142272 "2025-08-26T17:08:21Z")

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installed a Raychem nvent, tricky to install and set up-easy to connect to Athom homey. bought a 2:nd one, and installed, connects to fine to the Senz-wifi app, but when i try to add the device to my 2016 athom homey pr…

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## [Bridge cannot connect](https://community.homey.app/t/bridge-cannot-connect/142235)

<div class="topic-metadata">

**Author:** [@Johnny\_Holmgren](https://community.homey.app/u/Johnny_Holmgren)\
**Replies:** 2\
**Last updated:** [August 26, 2025, 3:24pm UTC](https://community.homey.app/t/bridge-cannot-connect/142235 "2025-08-26T15:24:56Z")

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Im trying to connect a new bridge to an existing Homey system with a pro as base. After the bridge glowing blue i just get the text “Characteristic 0000ff02-0000-1000-8000-00805f9b34fb not find” efter a while. Anybody se…

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## [Homey Bridge not connected](https://community.homey.app/t/homey-bridge-not-connected/70659)

<div class="topic-metadata">

**Author:** [@Robin\_Van\_Riet](https://community.homey.app/u/Robin_Van_Riet)\
**Replies:** 10\
**Last updated:** [August 25, 2025, 3:27pm UTC](https://community.homey.app/t/homey-bridge-not-connected/70659 "2025-08-25T15:27:40Z")

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Since a few days Homey bridge is no longer connected. Do more users have this problem? It’s starting to get really annoying. I’m really thinking about quitting the bridge.

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## [Futurehome Thermostat - firmware update](https://community.homey.app/t/futurehome-thermostat-firmware-update/142229)

<div class="topic-metadata">

**Author:** [@JM1](https://community.homey.app/u/JM1)\
**Replies:** 0\
**Last updated:** [August 25, 2025, 2:53pm UTC](https://community.homey.app/t/futurehome-thermostat-firmware-update/142229 "2025-08-25T14:53:40Z")

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I have several Futurehome thermostats in my house. Most of them were connected to the old Futurehome hub - but now i have transferred them to the new Homey Pro hub. Unfortunately two of the thermostats have not been mo…

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## [Problem with Amazon Alexa](https://community.homey.app/t/problem-with-amazon-alexa/142190)

<div class="topic-metadata">

**Author:** [@Matteo\_Foroni](https://community.homey.app/u/Matteo_Foroni)\
**Replies:** 3\
**Last updated:** [August 25, 2025, 11:40am UTC](https://community.homey.app/t/problem-with-amazon-alexa/142190 "2025-08-25T11:40:03Z")

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Hi! With Alexa app i can’t sync blind, i see it on homey but not inside Amazon app. Any idea to resolve it?

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## [Flow doesn't always switch both plugs](https://community.homey.app/t/flow-doesnt-always-switch-both-plugs/142103)

<div class="topic-metadata">

**Author:** [@Kitruk](https://community.homey.app/u/Kitruk)\
**Replies:** 13\
**Last updated:** [August 25, 2025, 11:14am UTC](https://community.homey.app/t/flow-doesnt-always-switch-both-plugs/142103 "2025-08-25T11:14:25Z")

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I have a flow that should switch on a Hue plug and a Tapo plug. See attached image. - If I activate the flow manually, it works fine, and switches both plugs. - If it is activated automatically, it switches the Hue plu…

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## [Change name of Homey](https://community.homey.app/t/change-name-of-homey/42976)

<div class="topic-metadata">

**Author:** [@TheFops](https://community.homey.app/u/TheFops)\
**Replies:** 5\
**Last updated:** [August 25, 2025, 10:27am UTC](https://community.homey.app/t/change-name-of-homey/42976 "2025-08-25T10:27:49Z")

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Hey guys, Is was wondering if it’s possible to change the name of my Homey. I can’t find the option anywhere. Maybe I’m looking in the wrong places or it just isn’t available?

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## [Homey in off-grid situation](https://community.homey.app/t/homey-in-off-grid-situation/142139)

<div class="topic-metadata">

**Author:** [@Luc\_A](https://community.homey.app/u/Luc_A)\
**Replies:** 3\
**Last updated:** [August 25, 2025, 8:20am UTC](https://community.homey.app/t/homey-in-off-grid-situation/142139 "2025-08-25T08:20:16Z")

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After installing home batteries with PV and a backup box to ensure power supply during an outage, it would be very useful if Homey could also be accessed locally — especially in case the internet connection is lost durin…

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## [Zoom in/out advanced flow on mac?](https://community.homey.app/t/zoom-in-out-advanced-flow-on-mac/115072)

<div class="topic-metadata">

**Author:** [@Dr.Broccoli](https://community.homey.app/u/Dr.Broccoli)\
**Replies:** 21\
**Last updated:** [August 24, 2025, 10:54pm UTC](https://community.homey.app/t/zoom-in-out-advanced-flow-on-mac/115072 "2025-08-24T22:54:11Z")

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On an M3 macbook here, cannot figure out how to zoom the advanced flow, like I did on Windows. Any help? How do I do this? Edit: The issue is persistent across browsers for Homey only. Zooming the whole browser window …

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## [Internet Interference Home/Away?](https://community.homey.app/t/internet-interference-home-away/142194)

<div class="topic-metadata">

**Author:** [@Pat\_M](https://community.homey.app/u/Pat_M)\
**Replies:** 0\
**Last updated:** [August 24, 2025, 5:51pm UTC](https://community.homey.app/t/internet-interference-home-away/142194 "2025-08-24T17:51:05Z")

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Hi Everyone, I have a HomeyScript in Homey that pings (fetch really) Google every 1 minutes: const response = await fetch("https://www.google.com", { mode: 'no-cors' This is my crude way of trying to get a sense…

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