# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=52

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 53

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## [CPU load](https://community.homey.app/t/cpu-load/100882)

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**Author:** [@Takie](https://community.homey.app/u/Takie)\
**Replies:** 22\
**Last updated:** [October 18, 2025, 4:08pm UTC](https://community.homey.app/t/cpu-load/100882 "2025-10-18T16:08:34Z")

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My CPU load graph looks like this: I didn’t find any suspicious individual apps though. All have low single-digit cpu loads. And when I would sum them up it would still be a far reach from the peaks I’m seeing in my …

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## [Niko Zigbee switches loosing connection all the time](https://community.homey.app/t/niko-zigbee-switches-loosing-connection-all-the-time/108453)

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**Author:** [@Arjan\_Neet](https://community.homey.app/u/Arjan_Neet)\
**Replies:** 31\
**Last updated:** [October 18, 2025, 2:41pm UTC](https://community.homey.app/t/niko-zigbee-switches-loosing-connection-all-the-time/108453 "2025-10-18T14:41:27Z")

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I have bought a few Niko zigbee wall switches (2 and 4 gang), but keep having issues. Connecting them works flawless, but after a while (sometimes an hour, sometimes a day, sometimes longer) only the first button of the …

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## [Gate opener BFT with somfy io B-EBA](https://community.homey.app/t/gate-opener-bft-with-somfy-io-b-eba/113157)

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**Author:** [@Cedric\_Meynet](https://community.homey.app/u/Cedric_Meynet)\
**Replies:** 4\
**Last updated:** [October 18, 2025, 2:17pm UTC](https://community.homey.app/t/gate-opener-bft-with-somfy-io-b-eba/113157 "2025-10-18T14:17:31Z")

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Hello, I have a BFT gate connected to my Somfy tahoma box with a B-EBA IO card, I cannot detect it on my Homey box, how can I do it? Every other devices work very well through the app somfy. Thank you.

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## [What exactly is Homey Bridge supposed to do for me](https://community.homey.app/t/what-exactly-is-homey-bridge-supposed-to-do-for-me/144197)

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**Author:** [@Cool\_K](https://community.homey.app/u/Cool_K)\
**Replies:** 7\
**Last updated:** [October 18, 2025, 8:30am UTC](https://community.homey.app/t/what-exactly-is-homey-bridge-supposed-to-do-for-me/144197 "2025-10-18T08:30:05Z")

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I try to automate my house as much as possible, especially daily routines like opening and closing blinds in our 20-something windows house saves me time. :slight\_smile: All blinds are running on Shelly Z-wave and from …

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## [Update: Location awarness suddenly doesn’t work anymore](https://community.homey.app/t/update-location-awarness-suddenly-doesn-t-work-anymore/144223)

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**Author:** [@Jos\_Demacker](https://community.homey.app/u/Jos_Demacker)\
**Replies:** 0\
**Last updated:** [October 17, 2025, 4:42pm UTC](https://community.homey.app/t/update-location-awarness-suddenly-doesn-t-work-anymore/144223 "2025-10-17T16:42:51Z")

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Update (25-10-2025): the apple maps app seems to involved in the issue, after opening the app on all iPhone, they all work again with the location feature on Homey Since yesterday (16-10-2025) the home/away function act…

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## [My Homey direct log-in](https://community.homey.app/t/my-homey-direct-log-in/144218)

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**Author:** [@Menne\_Talsma](https://community.homey.app/u/Menne_Talsma)\
**Replies:** 4\
**Last updated:** [October 17, 2025, 2:52pm UTC](https://community.homey.app/t/my-homey-direct-log-in/144218 "2025-10-17T14:52:00Z")

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Hi everyone, I Once knew this but I seem to have forgotten it. When i connect to my homey directly via IP-adres I get I log-in screen. My main Homey-administrator account does not work. Hw Do I get in there? I wanna b…

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## [Homey bridge connection issue](https://community.homey.app/t/homey-bridge-connection-issue/144201)

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**Author:** [@Lariosax](https://community.homey.app/u/Lariosax)\
**Replies:** 1\
**Last updated:** [October 17, 2025, 1:57pm UTC](https://community.homey.app/t/homey-bridge-connection-issue/144201 "2025-10-17T13:57:09Z")

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Good morning community, ​I just wanted to share a solution to an issue I had when connecting the Bridge. ​Even after I had already configured my router to use only the 2.4 GHz network, as recommended in other posts, th…

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## [USB-C cable](https://community.homey.app/t/usb-c-cable/144149)

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**Author:** [@dudu\_95](https://community.homey.app/u/dudu_95)\
**Replies:** 4\
**Last updated:** [October 17, 2025, 1:43pm UTC](https://community.homey.app/t/usb-c-cable/144149 "2025-10-17T13:43:29Z")

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Hello, I’m looking for a USB-C cable to connect my Homey Pro 2023 to my Mac in order to make backups. I’ve tested several USB-C cables, but only the one that came with the Homey box works — the others don’t power on th…

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## [Homey Community Forum on an iPad](https://community.homey.app/t/homey-community-forum-on-an-ipad/144212)

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**Author:** [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\
**Replies:** 2\
**Last updated:** [October 17, 2025, 11:05am UTC](https://community.homey.app/t/homey-community-forum-on-an-ipad/144212 "2025-10-17T11:05:36Z")

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Hi, I’ve been reading and responding on the forum for quite a while but lately it’s almost impossible to react on messages on an iPad. The editor is unreadable and the cursor is not on the position where you’re actuall…

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## [Homey Pro early 2023 keeps losing connection](https://community.homey.app/t/homey-pro-early-2023-keeps-losing-connection/143381)

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**Author:** [@Theo\_Kik](https://community.homey.app/u/Theo_Kik)\
**Replies:** 3\
**Last updated:** [October 17, 2025, 7:18am UTC](https://community.homey.app/t/homey-pro-early-2023-keeps-losing-connection/143381 "2025-10-17T07:18:09Z")

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Hi, I keep losing connection to my Homey Pro. I have tried load of things including new brick and cable, different locations, proxiity to wifi AP. All based on information I found online. It is still happening on a regu…

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## [Z-Wave Network issues after update to 12.8.0](https://community.homey.app/t/z-wave-network-issues-after-update-to-12-8-0/144166)

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**Author:** [@Rick\_Myers](https://community.homey.app/u/Rick_Myers)\
**Replies:** 6\
**Last updated:** [October 17, 2025, 1:10am UTC](https://community.homey.app/t/z-wave-network-issues-after-update-to-12-8-0/144166 "2025-10-17T01:10:44Z")

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Two days ago my Homey Pro (early 2023) started to have z-wave network issues. The Homey had updated to 12.8.0 at 4am that morning. Devices that had been in place for many months started to loose connection to the networ…

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## [Invalid credentials error](https://community.homey.app/t/invalid-credentials-error/144200)

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**Author:** [@Chris\_Fahey](https://community.homey.app/u/Chris_Fahey)\
**Replies:** 2\
**Last updated:** [October 17, 2025, 1:04am UTC](https://community.homey.app/t/invalid-credentials-error/144200 "2025-10-17T01:04:29Z")

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I keep getting invalid credentials error when i try to login locally Any help would be appreciated

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## [Favourite Homey flows not showing up in shortcuts app](https://community.homey.app/t/favourite-homey-flows-not-showing-up-in-shortcuts-app/96827)

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**Author:** [@Simon\_Mark](https://community.homey.app/u/Simon_Mark)\
**Replies:** 12\
**Last updated:** [October 16, 2025, 6:11pm UTC](https://community.homey.app/t/favourite-homey-flows-not-showing-up-in-shortcuts-app/96827 "2025-10-16T18:11:15Z")

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I have been trying to start a favourite flow from Apple shortcuts. When I first tried one old short cut I had as a favourite under the homey app showed up but not the other. Since then I have created and favourited 3 adv…

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## [Reconnecting Aqara Button using M3 hub and Matter](https://community.homey.app/t/reconnecting-aqara-button-using-m3-hub-and-matter/144167)

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**Author:** [@ajaffarali](https://community.homey.app/u/ajaffarali)\
**Replies:** 5\
**Last updated:** [October 16, 2025, 5:28pm UTC](https://community.homey.app/t/reconnecting-aqara-button-using-m3-hub-and-matter/144167 "2025-10-16T17:28:04Z")

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I have a few Aqara buttons that are paired to the Aqara M3 hub, which is then connected to Homey via Matter. One of the buttons had gone offline, so I had to redo the setup in the Aqara app. I removed the button from Hom…

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## [Solar charge car](https://community.homey.app/t/solar-charge-car/144040)

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**Author:** [@Williamxyz](https://community.homey.app/u/Williamxyz)\
**Replies:** 2\
**Last updated:** [October 15, 2025, 8:12pm UTC](https://community.homey.app/t/solar-charge-car/144040 "2025-10-15T20:12:56Z")

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Can I integrate tasks related to start charging car from solar power with a node red api call GitHub - nikagl/50five

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## [Camera analytics event](https://community.homey.app/t/camera-analytics-event/144133)

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**Author:** [@Tamas\_Kovacs](https://community.homey.app/u/Tamas_Kovacs)\
**Replies:** 4\
**Last updated:** [October 15, 2025, 3:50pm UTC](https://community.homey.app/t/camera-analytics-event/144133 "2025-10-15T15:50:47Z")

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Hi! I have a Techson (Provision) IP camera that can send a HTTP POST request when an analytic event (e.g. line crossing) occurs. In the camera’s settings, I can specify a server IP address, port, and URL, but only IP a…

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## [Can't get access to my homey apps](https://community.homey.app/t/cant-get-access-to-my-homey-apps/144148)

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**Author:** [@TobyTobsen](https://community.homey.app/u/TobyTobsen)\
**Replies:** 1\
**Last updated:** [October 15, 2025, 2:41pm UTC](https://community.homey.app/t/cant-get-access-to-my-homey-apps/144148 "2025-10-15T14:41:22Z")

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Hi folks :waving\_hand:t3: Somehow I can’t get Access to a few honey apps I changed passwords in the original app I deleted and reinstalled the homey apps I did a reboot… What am I missing? :thinking: These apps I’m…

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## [Homey Pro 2023 continuously crashes](https://community.homey.app/t/homey-pro-2023-continuously-crashes/144114)

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**Author:** [@GregM](https://community.homey.app/u/GregM)\
**Replies:** 6\
**Last updated:** [October 15, 2025, 1:41am UTC](https://community.homey.app/t/homey-pro-2023-continuously-crashes/144114 "2025-10-15T01:41:50Z")

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My Homey Pro 2023 restarts after one minute. I get a “Cannot connect” error on the web app and Android mobile app v9.6.1. Cycling power on Homey Pro (unplugged for more than one minute) did not help. There may or may no…

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## [Switch is killing my Zigbee bulbs](https://community.homey.app/t/switch-is-killing-my-zigbee-bulbs/144126)

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**Author:** [@kromano](https://community.homey.app/u/kromano)\
**Replies:** 2\
**Last updated:** [October 14, 2025, 10:04pm UTC](https://community.homey.app/t/switch-is-killing-my-zigbee-bulbs/144126 "2025-10-14T22:04:57Z")

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Hi all, I’m looking for some advice on my smart lighting setup. I have a feeling I’m crashing my Zigbee network and would like to verify a potential solution. My Setup: Relay: Sonoff ZBMINI, installed behind the main…

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## [Homey Pro Stopped Connecting](https://community.homey.app/t/homey-pro-stopped-connecting/144122)

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**Author:** [@Lucas\_Kraft](https://community.homey.app/u/Lucas_Kraft)\
**Replies:** 1\
**Last updated:** [October 14, 2025, 7:26pm UTC](https://community.homey.app/t/homey-pro-stopped-connecting/144122 "2025-10-14T19:26:41Z")

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I’ve had my Homey Pro for roughly 9 months with barely any issues. All of a sudden last night it stopped working and will not connect. the device itself It keeps cycling white light as if I just turned it on, and then it…

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## [Solar panel for educational purposes](https://community.homey.app/t/solar-panel-for-educational-purposes/144108)

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**Author:** [@airw0lf](https://community.homey.app/u/airw0lf)\
**Replies:** 1\
**Last updated:** [October 14, 2025, 3:38pm UTC](https://community.homey.app/t/solar-panel-for-educational-purposes/144108 "2025-10-14T15:38:19Z")

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For educational purposes with our Cyberbrein foundation, I’m looking for a solar panel plus inverter that is supported by Homey Pro. The size of the class is up to 10 seats. Any suggestions? With warm regards - Will

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## [Homey Pro Redundancy](https://community.homey.app/t/homey-pro-redundancy/130171)

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**Author:** [@Caesar](https://community.homey.app/u/Caesar)\
**Replies:** 8\
**Last updated:** [October 14, 2025, 9:07am UTC](https://community.homey.app/t/homey-pro-redundancy/130171 "2025-10-14T09:07:00Z")

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I recently had an inconsistent voltage issue for a few hours which led to HP requiring a USB tool based firmware update (might be random correlation of both events). I was traveling for a week and this couldn’t be done …

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## [Incompatible Devices and Flows](https://community.homey.app/t/incompatible-devices-and-flows/143677)

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**Author:** [@Patrick\_Hunt](https://community.homey.app/u/Patrick_Hunt)\
**Replies:** 3\
**Last updated:** [October 13, 2025, 10:16pm UTC](https://community.homey.app/t/incompatible-devices-and-flows/143677 "2025-10-13T22:16:54Z")

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Hi! I’m new to Homey and have been spending a lot of time with it lately. So far, totally loving it. I don’t have a ton of experience on any development end. But I’ve been using homebridge for a year or so. Currently, I…

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## [Aeotec Battery Status Static](https://community.homey.app/t/aeotec-battery-status-static/137845)

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**Author:** [@LakeWash](https://community.homey.app/u/LakeWash)\
**Replies:** 3\
**Last updated:** [October 13, 2025, 9:09pm UTC](https://community.homey.app/t/aeotec-battery-status-static/137845 "2025-10-13T21:09:57Z")

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I switched from SmartThings six months ago or so because my devices kept dropping off the hub requiring devices reconnection. I use Aeotec motion, door and water leak sensors. Under the Developer Tools I see the tempera…

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## [Logo! Siemens](https://community.homey.app/t/logo-siemens/20690)

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**Author:** [@Emanuele\_Porcellato](https://community.homey.app/u/Emanuele_Porcellato)\
**Replies:** 3\
**Last updated:** [October 13, 2025, 3:22pm UTC](https://community.homey.app/t/logo-siemens/20690 "2025-10-13T15:22:42Z")

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Hello to All. Anyone tryed to use Homey in ethernet communication with the Logo! of Siemens?

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## [Newbie advice](https://community.homey.app/t/newbie-advice/143962)

<div class="topic-metadata">

**Author:** [@Robert\_Lewis](https://community.homey.app/u/Robert_Lewis)\
**Replies:** 16\
**Last updated:** [October 13, 2025, 1:22pm UTC](https://community.homey.app/t/newbie-advice/143962 "2025-10-13T13:22:21Z")

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I am new to Homey and looking to purchase my first Homey Hub. I noticed that there is the Homey Pro and the Homey Pro Mini. I have recently upgraded my home. I did have just smart Bulbs (still got them) but now added Sma…

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## [Matter Lights - "during xx sec" missing](https://community.homey.app/t/matter-lights-during-xx-sec-missing/119090)

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**Author:** [@Jumpingtrees](https://community.homey.app/u/Jumpingtrees)\
**Replies:** 11\
**Last updated:** [October 13, 2025, 5:14am UTC](https://community.homey.app/t/matter-lights-during-xx-sec-missing/119090 "2025-10-13T05:14:12Z")

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Hello, while playing around with Circadian Lightning I noticed that a dim level or temperature cannot be set during a distinct time period. While it is possible when using the flow card provided by the Hue app, the nati…

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## [Exclude family members from individual devices](https://community.homey.app/t/exclude-family-members-from-individual-devices/144037)

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**Author:** [@STucci](https://community.homey.app/u/STucci)\
**Replies:** 1\
**Last updated:** [October 12, 2025, 5:47pm UTC](https://community.homey.app/t/exclude-family-members-from-individual-devices/144037 "2025-10-12T17:47:22Z")

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Hi everyone Is it possible to exclude a familymember (guest account) from accessing a particular device in the Homey App? It is a Child and out TV is connected to a homey included power supply. I don‘t want him to be ab…

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## [How to get response in Tag using API](https://community.homey.app/t/how-to-get-response-in-tag-using-api/144031)

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**Author:** [@HScholing](https://community.homey.app/u/HScholing)\
**Replies:** 1\
**Last updated:** [October 12, 2025, 12:34pm UTC](https://community.homey.app/t/how-to-get-response-in-tag-using-api/144031 "2025-10-12T12:34:36Z")

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I’m new using API’s. I want to use responses to send as a notification. For example this one: Using Logic I can access the API from https://api-ninjas.com/api/dadjokes . I do get a joke fetched but then I want to extract…

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## [Fibaro dimmer 2 won’t dim the light up or down](https://community.homey.app/t/fibaro-dimmer-2-won-t-dim-the-light-up-or-down/140547)

<div class="topic-metadata">

**Author:** [@Jon\_Rikard\_Helo](https://community.homey.app/u/Jon_Rikard_Helo)\
**Replies:** 1\
**Last updated:** [October 12, 2025, 11:05am UTC](https://community.homey.app/t/fibaro-dimmer-2-won-t-dim-the-light-up-or-down/140547 "2025-10-12T11:05:28Z")

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Fibaro Dimmer 2 that won’t dim the light up or down. Only turns on and off. Same with the physical switch. Switched from Futurehome hub where they dimmed just fine. Have removed and added them several times without succ…

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