# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=51

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 52

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## [Govee Matter issues](https://community.homey.app/t/govee-matter-issues/138050)

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**Author:** [@RolfC](https://community.homey.app/u/RolfC)\
**Replies:** 6\
**Last updated:** [October 28, 2025, 8:17am UTC](https://community.homey.app/t/govee-matter-issues/138050 "2025-10-28T08:17:24Z")

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I’ve been trying to add several LED strips from Govee (with Matter support) trough matter and trough the Govee app (Matter device). The device is getting found but eventually running trough the adding process (when switc…

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## [Change ALL variables at once](https://community.homey.app/t/change-all-variables-at-once/143043)

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**Author:** [@Luigi\_Colancecco](https://community.homey.app/u/Luigi_Colancecco)\
**Replies:** 3\
**Last updated:** [October 28, 2025, 12:36am UTC](https://community.homey.app/t/change-all-variables-at-once/143043 "2025-10-28T00:36:59Z")

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Is there a way to change all variables at the same time without creating a flow with all of them on there, for example, I have A TON of variables and I’m constantly adding and deleting them. My variables, weather number,…

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## [How many devices ( Z-Wave ) devices](https://community.homey.app/t/how-many-devices-z-wave-devices/144422)

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**Author:** [@Dominic\_Vaillancourt](https://community.homey.app/u/Dominic_Vaillancourt)\
**Replies:** 12\
**Last updated:** [October 27, 2025, 8:54pm UTC](https://community.homey.app/t/how-many-devices-z-wave-devices/144422 "2025-10-27T20:54:45Z")

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strong text 1 )How many devices can I add to the CLOUD when using the Bridge and the monthly Cloud membership. 2 ) Does the CLOUD monthly membership give me access to all the Apps found on the Homey Pro. Dom

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## [Three Cerbo GX mk2 and Homey Pro (and Victron Energy app)](https://community.homey.app/t/three-cerbo-gx-mk2-and-homey-pro-and-victron-energy-app/144583)

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**Author:** [@Jfs](https://community.homey.app/u/Jfs)\
**Replies:** 2\
**Last updated:** [October 27, 2025, 7:22pm UTC](https://community.homey.app/t/three-cerbo-gx-mk2-and-homey-pro-and-victron-energy-app/144583 "2025-10-27T19:22:48Z")

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Hi, Cerbo GX MK2 - Fw 3.66 Homey Pro(Early 2023) . ver 12.8.0 Victron Enery app Ver 1.51 Three Cerbo GX mk2 All three Cerbo’s have the same Vebus Unit ID: 227 , platform Unit ID: 100, system Unit ID: 100 and genera…

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## [Ecobee Essential Thermostat](https://community.homey.app/t/ecobee-essential-thermostat/144609)

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**Author:** [@Mark520](https://community.homey.app/u/Mark520)\
**Replies:** 0\
**Last updated:** [October 27, 2025, 6:46pm UTC](https://community.homey.app/t/ecobee-essential-thermostat/144609 "2025-10-27T18:46:40Z")

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Has anyone installed the Ecobee Essential Thermostat? If so which device did you select in the Ecobee App as the essential is not listed as an option. Thanks

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## [Pricing](https://community.homey.app/t/pricing/144573)

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**Author:** [@Dominic\_Vaillancourt](https://community.homey.app/u/Dominic_Vaillancourt)\
**Replies:** 4\
**Last updated:** [October 27, 2025, 6:44pm UTC](https://community.homey.app/t/pricing/144573 "2025-10-27T18:44:33Z")

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I recently purchased The Homey Bridge, I am now looking at purchasing the Homey Pro Mini, in order to avoid restarting every thing. Unfortunately Amazon Canada does not have it, and do not have it available at this tim…

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## [Moving Homey to new location caused Z-Wave Network problems - here's what I did to resolve them](https://community.homey.app/t/moving-homey-to-new-location-caused-z-wave-network-problems-heres-what-i-did-to-resolve-them/144603)

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**Author:** [@Jeffery\_Andre](https://community.homey.app/u/Jeffery_Andre)\
**Replies:** 1\
**Last updated:** [October 27, 2025, 4:54pm UTC](https://community.homey.app/t/moving-homey-to-new-location-caused-z-wave-network-problems-heres-what-i-did-to-resolve-them/144603 "2025-10-27T16:54:50Z")

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I made the mistake of moving my Homey thinking I could improve the performance of my z-wave network. I thought I understood that after moving it, a restart would cause it to rebuild the network routes to each device. I…

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## [Local users](https://community.homey.app/t/local-users/144080)

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**Author:** [@SunBeech](https://community.homey.app/u/SunBeech)\
**Replies:** 35\
**Last updated:** [October 26, 2025, 4:41pm UTC](https://community.homey.app/t/local-users/144080 "2025-10-26T16:41:21Z")

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Does anyone know what the new ‘local users’ feature for the Homey Pro 2023/Mini entails (except accessing your Homey via its IP)? Does this mean that you don’t have to connect your Homey periodically to the Homey server…

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## [False and ghost reports commands](https://community.homey.app/t/false-and-ghost-reports-commands/144441)

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**Author:** [@Marian\_Satko](https://community.homey.app/u/Marian_Satko)\
**Replies:** 5\
**Last updated:** [October 24, 2025, 9:05pm UTC](https://community.homey.app/t/false-and-ghost-reports-commands/144441 "2025-10-24T21:05:48Z")

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Hi folks. Recently, I’ve started receiving false flow notifications and ghost commands affecting various devices such as the gate, doors, window coverings, lights, washing machine, and others. This hasn’t happened just …

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## [Recommend smart switches in USA](https://community.homey.app/t/recommend-smart-switches-in-usa/119605)

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**Author:** [@smich21](https://community.homey.app/u/smich21)\
**Replies:** 3\
**Last updated:** [October 24, 2025, 4:51pm UTC](https://community.homey.app/t/recommend-smart-switches-in-usa/119605 "2025-10-24T16:51:02Z")

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I recently got a Homey after getting fed up with SmartThings (used SmartThings for over a decade). Smart bulbs are easy but I want to pair traditional smart switches. When I look at the best buy guide (Smart Switches & D…

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## [ZOOZ ZS18 800LR Motion Sensor No Longer Working - Anyone Else?](https://community.homey.app/t/zooz-zs18-800lr-motion-sensor-no-longer-working-anyone-else/142795)

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**Author:** [@Ruckus](https://community.homey.app/u/Ruckus)\
**Replies:** 10\
**Last updated:** [October 24, 2025, 3:37pm UTC](https://community.homey.app/t/zooz-zs18-800lr-motion-sensor-no-longer-working-anyone-else/142795 "2025-10-24T15:37:12Z")

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As of roughly a week and half ago, my ZS18 motion sensors have stopped communicating to my Homey Pro. All of them have fresh batteries. I have factory reset all of them. Removed them from my Homey Pro. Reconnected them.…

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## [12.9.0-rc.3 Aqara app does not work](https://community.homey.app/t/12-9-0-rc-3-aqara-app-does-not-work/144394)

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**Author:** [@Audun\_Heimdal](https://community.homey.app/u/Audun_Heimdal)\
**Replies:** 15\
**Last updated:** [October 24, 2025, 3:16pm UTC](https://community.homey.app/t/12-9-0-rc-3-aqara-app-does-not-work/144394 "2025-10-24T15:16:05Z")

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After the latest update on Homey pro 23. Crash symbol on all Aqara sensors. The app just spins…

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## [Replacing a Pir sensor with a zigbee reley](https://community.homey.app/t/replacing-a-pir-sensor-with-a-zigbee-reley/143294)

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**Author:** [@Beddolini](https://community.homey.app/u/Beddolini)\
**Replies:** 3\
**Last updated:** [October 24, 2025, 11:33am UTC](https://community.homey.app/t/replacing-a-pir-sensor-with-a-zigbee-reley/143294 "2025-10-24T11:33:36Z")

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I’ve bought LED staircase lights from AliExpress, which are activated by a PIR sensor. I want to use a relay that is triggered by the motion sensor in the smoke detector instead. Does anyone know what kind of signal a P…

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## ["any" in a Flow](https://community.homey.app/t/any-in-a-flow/144477)

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**Author:** [@cloudpulse\_01](https://community.homey.app/u/cloudpulse_01)\
**Replies:** 7\
**Last updated:** [October 24, 2025, 10:00am UTC](https://community.homey.app/t/any-in-a-flow/144477 "2025-10-24T10:00:42Z")

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Hello team, I am quite new to Homey and I wanted to create a simple flow that will alert me based on detection if I left a light on (step 2 would be to switch off lights but let’s just send a notification for now). Bas…

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## [Ring camera with Homey’s latest live camera update](https://community.homey.app/t/ring-camera-with-homey-s-latest-live-camera-update/144467)

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**Author:** [@John\_William\_Brekke](https://community.homey.app/u/John_William_Brekke)\
**Replies:** 0\
**Last updated:** [October 23, 2025, 10:56pm UTC](https://community.homey.app/t/ring-camera-with-homey-s-latest-live-camera-update/144467 "2025-10-23T22:56:04Z")

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I’m just wondering, is it possible to get a live url link for it? To cast it to chromecast from Homey?

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## [Zigbee could not be started](https://community.homey.app/t/zigbee-could-not-be-started/74432)

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**Author:** [@Brian\_Hjortholm](https://community.homey.app/u/Brian_Hjortholm)\
**Replies:** 7\
**Last updated:** [October 23, 2025, 8:19pm UTC](https://community.homey.app/t/zigbee-could-not-be-started/74432 "2025-10-23T20:19:10Z")

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Zigbee could not be started. My Homey has been working fine. a week ago it lost all zigbee modules, I restored my homey and it worked. In that case it no longer works and I get the message “Zigbee could not be started.…

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## [Danalock V3 Zigbee timeout problem,](https://community.homey.app/t/danalock-v3-zigbee-timeout-problem/124097)

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**Author:** [@Tom\_Ravndal](https://community.homey.app/u/Tom_Ravndal)\
**Replies:** 15\
**Last updated:** [October 23, 2025, 4:21pm UTC](https://community.homey.app/t/danalock-v3-zigbee-timeout-problem/124097 "2025-10-23T16:21:46Z")

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My Homey pro can not open or close my Danalock. It works for a while and then error message timeout appears with a red line on the top of the Homey app. I have reset the lock, followed the Danalock innstructions and held…

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## [Any idea why this flow isn't working?](https://community.homey.app/t/any-idea-why-this-flow-isnt-working/144380)

<div class="topic-metadata">

**Author:** [@Carl](https://community.homey.app/u/Carl)\
**Replies:** 12\
**Last updated:** [October 23, 2025, 11:59am UTC](https://community.homey.app/t/any-idea-why-this-flow-isnt-working/144380 "2025-10-23T11:59:15Z")

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Evening. I have the following flow setup. It is supposed to work as follows: After sunset & before sunrise if the motion sensor detects movement the lights come on at 4% (so the kids don’t turn the lights on full well …

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## [New user](https://community.homey.app/t/new-user/144203)

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**Author:** [@gwilliamb](https://community.homey.app/u/gwilliamb)\
**Replies:** 6\
**Last updated:** [October 23, 2025, 11:18am UTC](https://community.homey.app/t/new-user/144203 "2025-10-23T11:18:41Z")

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Hi I’m trying to write a flow to turn on an outside light. I enter when: the sun sets ( here I need to enter a numeric value) Then: it’s here I’m having trouble because I can’t find the device that has been entered. W…

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## [Critical push notifications](https://community.homey.app/t/critical-push-notifications/135626)

<div class="topic-metadata">

**Author:** [@Walter\_vande\_kerkhof](https://community.homey.app/u/Walter_vande_kerkhof)\
**Replies:** 49\
**Last updated:** [October 23, 2025, 10:42am UTC](https://community.homey.app/t/critical-push-notifications/135626 "2025-10-23T10:42:25Z")

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The latest updat of homey app on ios mentioned the support for critical push notifications. I was looking for the setting to configure that critical push notifications are always displayed and accompanied with a sound. C…

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## [Adding the ProMini to my Bridge](https://community.homey.app/t/adding-the-promini-to-my-bridge/144420)

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**Author:** [@Dominic\_Vaillancourt](https://community.homey.app/u/Dominic_Vaillancourt)\
**Replies:** 4\
**Last updated:** [October 23, 2025, 6:10am UTC](https://community.homey.app/t/adding-the-promini-to-my-bridge/144420 "2025-10-23T06:10:00Z")

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Does adding the Pro Mini to my existing Homey Bridge, give me access to all the Apps presently available to the HomeyPro. Dom

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## [SG smart app LEDDim Smart Push](https://community.homey.app/t/sg-smart-app-leddim-smart-push/144393)

<div class="topic-metadata">

**Author:** [@Kent\_Juul](https://community.homey.app/u/Kent_Juul)\
**Replies:** 1\
**Last updated:** [October 22, 2025, 1:42pm UTC](https://community.homey.app/t/sg-smart-app-leddim-smart-push/144393 "2025-10-22T13:42:11Z")

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Hi, is it possible to get my LEDDim Smart Push I to work with my Homey Pro

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## [Preventing BLE beacon from entering low-power mode](https://community.homey.app/t/preventing-ble-beacon-from-entering-low-power-mode/144376)

<div class="topic-metadata">

**Author:** [@galbin1](https://community.homey.app/u/galbin1)\
**Replies:** 2\
**Last updated:** [October 22, 2025, 6:02am UTC](https://community.homey.app/t/preventing-ble-beacon-from-entering-low-power-mode/144376 "2025-10-22T06:02:00Z")

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Hello I just bought two BLE beacons from Feasycom as I read they are stable when integrated in Homey. However, at the moment I am unable to create flows based on beacon presence, whether it is inside or outside the ran…

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## [Can’t pair Shelly Wave 2PM with Homey Bridge (connected to Homey Pro 2023 via Powerline)](https://community.homey.app/t/can-t-pair-shelly-wave-2pm-with-homey-bridge-connected-to-homey-pro-2023-via-powerline/144327)

<div class="topic-metadata">

**Author:** [@Maurizio\_Errico](https://community.homey.app/u/Maurizio_Errico)\
**Replies:** 4\
**Last updated:** [October 21, 2025, 10:11pm UTC](https://community.homey.app/t/can-t-pair-shelly-wave-2pm-with-homey-bridge-connected-to-homey-pro-2023-via-powerline/144327 "2025-10-21T22:11:25Z")

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Hi everyone, I’m having trouble pairing my Shelly Wave 2PM with my Homey Bridge, which is connected to my Homey Pro (Early 2023). Here’s my setup and what I’ve already tried: :house: Setup Homey Pro (2023) is instal…

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## [Can I control Graber Motorized Roller Shades with/out Somfy Tahoma Switch](https://community.homey.app/t/can-i-control-graber-motorized-roller-shades-with-out-somfy-tahoma-switch/144323)

<div class="topic-metadata">

**Author:** [@John\_Spector](https://community.homey.app/u/John_Spector)\
**Replies:** 2\
**Last updated:** [October 21, 2025, 7:39am UTC](https://community.homey.app/t/can-i-control-graber-motorized-roller-shades-with-out-somfy-tahoma-switch/144323 "2025-10-21T07:39:56Z")

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I am purchaing new Graber motorized roller shades. There are 3 protocol types that the motors can come with (RTS, zigbee, z-wave). The installer is recommending that I purchase a Somfy Tahmoa switch and extenders to al…

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## [Turn off when dimlevel less than x%](https://community.homey.app/t/turn-off-when-dimlevel-less-than-x/144312)

<div class="topic-metadata">

**Author:** [@Jocke\_Wallen](https://community.homey.app/u/Jocke_Wallen)\
**Replies:** 3\
**Last updated:** [October 21, 2025, 6:43am UTC](https://community.homey.app/t/turn-off-when-dimlevel-less-than-x/144312 "2025-10-21T06:43:29Z")

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Is there any way to turn off light when dim level less than x% Scenario: I We have a floorlamp with 5 IKEA Trådfri bulbs controlled with IKEA RODRET remote: Shortpress on = Set relative 10% Shortpress off = Set rela…

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## [Sonoff DualR3](https://community.homey.app/t/sonoff-dualr3/63458)

<div class="topic-metadata">

**Author:** [@Tarecco](https://community.homey.app/u/Tarecco)\
**Replies:** 9\
**Last updated:** [October 20, 2025, 5:03pm UTC](https://community.homey.app/t/sonoff-dualr3/63458 "2025-10-20T17:03:00Z")

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Hi, i have Sonoff DualR3 and does his work with EWELINK app or HomeKit, now im trying to configurated in Homey, it doesnt seems to be connected or find. thanks

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## [Anybody experience with Daikin Homecontrols smart thermostats?](https://community.homey.app/t/anybody-experience-with-daikin-homecontrols-smart-thermostats/142510)

<div class="topic-metadata">

**Author:** [@Fred\_van\_Leeuwen](https://community.homey.app/u/Fred_van_Leeuwen)\
**Replies:** 3\
**Last updated:** [October 20, 2025, 12:37pm UTC](https://community.homey.app/t/anybody-experience-with-daikin-homecontrols-smart-thermostats/142510 "2025-10-20T12:37:55Z")

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I consider buying smart thermostats to enable multi room control on our Daikin/Intergas hybrid heatpump. It is now controlled by the Daikin Altherna 3 central thermostat. Anybody experience with the Daikin smart thermost…

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## [Roller shutter status indicator in a flow](https://community.homey.app/t/roller-shutter-status-indicator-in-a-flow/144255)

<div class="topic-metadata">

**Author:** [@Ervin\_Heinhuis](https://community.homey.app/u/Ervin_Heinhuis)\
**Replies:** 2\
**Last updated:** [October 19, 2025, 6:21pm UTC](https://community.homey.app/t/roller-shutter-status-indicator-in-a-flow/144255 "2025-10-19T18:21:17Z")

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I want to use the window coverings tilt set (status indicator) of a fibaro roller shutter in a flow. This indicator shows the angle % of the slats. Using this in a ‘when’ flow does not seem possible. Anyone has a solutio…

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## [Webhook tag problem](https://community.homey.app/t/webhook-tag-problem/144275)

<div class="topic-metadata">

**Author:** [@RoyalHighness](https://community.homey.app/u/RoyalHighness)\
**Replies:** 2\
**Last updated:** [October 19, 2025, 11:09am UTC](https://community.homey.app/t/webhook-tag-problem/144275 "2025-10-19T11:09:00Z")

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Hi, I encountered a problem with webhooks. The first webhook event creates a green tag i used in a pushmessage. But with the second webhook event i can’t seem to find the green tag to add in the message. Does anyone …

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