# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=50

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 51

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## [Thermostat desired temperature is shown even when it's off](https://community.homey.app/t/thermostat-desired-temperature-is-shown-even-when-its-off/145010)

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**Author:** [@Sam\_Verhoeven](https://community.homey.app/u/Sam_Verhoeven)\
**Replies:** 0\
**Last updated:** [November 6, 2025, 1:39pm UTC](https://community.homey.app/t/thermostat-desired-temperature-is-shown-even-when-its-off/145010 "2025-11-06T13:39:11Z")

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I have been using a Tado V3 thermostat together with their smart radiator valves. And recently I bought a Homey Pro and wanted to start using Tado devices from the Homey app. Adding them is no issue, however I’ve notice…

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## [Get device Name from the device (Tuya) in an advanced flow](https://community.homey.app/t/get-device-name-from-the-device-tuya-in-an-advanced-flow/144429)

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**Author:** [@Gerard\_Westerdijk](https://community.homey.app/u/Gerard_Westerdijk)\
**Replies:** 5\
**Last updated:** [November 6, 2025, 11:45am UTC](https://community.homey.app/t/get-device-name-from-the-device-tuya-in-an-advanced-flow/144429 "2025-11-06T11:45:13Z")

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Is it possible to retreive the name of the device in an advanced flow? It is about a Tuya device and I want to send a message if it is turned off. I have tried a script (made by ChatGPT), but I cannot get it to work.

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## [LUUMR Smart LED GX53 Zigbee - For HomeyPro?](https://community.homey.app/t/luumr-smart-led-gx53-zigbee-for-homeypro/144965)

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**Author:** [@hyeung](https://community.homey.app/u/hyeung)\
**Replies:** 1\
**Last updated:** [November 5, 2025, 2:48pm UTC](https://community.homey.app/t/luumr-smart-led-gx53-zigbee-for-homeypro/144965 "2025-11-05T14:48:22Z")

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Hi, Can anyone confirm if they have used the following on the Homey Pro and works? I need to replace a GX53s in the kitchen and came across this product. Ofcourse not sure if they would pair with the generic Zigbee on …

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## [MCP - Can't read advanced flows?](https://community.homey.app/t/mcp-cant-read-advanced-flows/144971)

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**Author:** [@cloudpulse\_01](https://community.homey.app/u/cloudpulse_01)\
**Replies:** 0\
**Last updated:** [November 5, 2025, 12:21pm UTC](https://community.homey.app/t/mcp-cant-read-advanced-flows/144971 "2025-11-05T12:21:10Z")

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Looks like that ChatGPT can’t access advanced workflows?

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## [Detection curtains open/closed](https://community.homey.app/t/detection-curtains-open-closed/144953)

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**Author:** [@Patrick\_Van\_Deursen](https://community.homey.app/u/Patrick_Van_Deursen)\
**Replies:** 5\
**Last updated:** [November 5, 2025, 6:49am UTC](https://community.homey.app/t/detection-curtains-open-closed/144953 "2025-11-05T06:49:13Z")

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Hi, i’m looking for a way to detect if my curtains are open or closed. I don’t have any automation on the curtain (and don’t want to - not wife approved). I currently have a set of ikea parasol units stuck on the ends o…

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## [Google Nest Hub and TuneIn](https://community.homey.app/t/google-nest-hub-and-tunein/57709)

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**Author:** [@krl69](https://community.homey.app/u/krl69)\
**Replies:** 10\
**Last updated:** [November 5, 2025, 6:11am UTC](https://community.homey.app/t/google-nest-hub-and-tunein/57709 "2025-11-05T06:11:26Z")

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Hello. Just got me a new Google Nest Hub screen to replace a Nest Mini speaker. With the screen you also get the opportunity to see more information than a simple speaker, but I miss the opportunity to play a TuneIn chan…

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## [Local user](https://community.homey.app/t/local-user/144891)

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**Author:** [@Carlo\_Veraart1](https://community.homey.app/u/Carlo_Veraart1)\
**Replies:** 10\
**Last updated:** [November 5, 2025, 5:08am UTC](https://community.homey.app/t/local-user/144891 "2025-11-05T05:08:43Z")

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I only realized now that a local user can only have local access by a webbrowser… This means that you CANNOT give a user “local” acces by the homey app…? Am I correct? Thanks for your replies!

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## [Aeotec home energy meter 8 poling interval](https://community.homey.app/t/aeotec-home-energy-meter-8-poling-interval/144959)

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**Author:** [@Michael\_Keller1](https://community.homey.app/u/Michael_Keller1)\
**Replies:** 1\
**Last updated:** [November 5, 2025, 1:43am UTC](https://community.homey.app/t/aeotec-home-energy-meter-8-poling-interval/144959 "2025-11-05T01:43:58Z")

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Hi. I got the aeotec home energy meter 8 and use it on Homeseer and Homey pro via zwave.Does any one know where I can change the poling settings and wattage threshold?In advanced settings I see nothing I can edit.Ideally…

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## [Cant add new devices](https://community.homey.app/t/cant-add-new-devices/144592)

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**Author:** [@Oren\_Malki](https://community.homey.app/u/Oren_Malki)\
**Replies:** 13\
**Last updated:** [November 4, 2025, 11:47pm UTC](https://community.homey.app/t/cant-add-new-devices/144592 "2025-11-04T23:47:14Z")

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When ever i try to add new device It stuck on this screen Try to un install and than new instalion of homey app, not working. And after 30 sec it give me timeout…. Even if i try other devices… same problem.

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## [EcoDim 0.7 Pro Zigbee not recognized in native EcoDim app](https://community.homey.app/t/ecodim-0-7-pro-zigbee-not-recognized-in-native-ecodim-app/144929)

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**Author:** [@Nelis](https://community.homey.app/u/Nelis)\
**Replies:** 1\
**Last updated:** [November 4, 2025, 9:44am UTC](https://community.homey.app/t/ecodim-0-7-pro-zigbee-not-recognized-in-native-ecodim-app/144929 "2025-11-04T09:44:43Z")

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Hi! I have 4 EcoDim 0.7 Pro dimmers and 2 0.5 double dimmers with the purpose of cloning anothers function (2 of the 0.7 are hard-wired to lamps, 2 of the 0.5 to 2 other lamps. Looking to control all 4 lamps with the di…

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## [Push Notifications (CONFIRM) Issue](https://community.homey.app/t/push-notifications-confirm-issue/133080)

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**Author:** [@iGiorgis](https://community.homey.app/u/iGiorgis)\
**Replies:** 21\
**Last updated:** [November 4, 2025, 6:56am UTC](https://community.homey.app/t/push-notifications-confirm-issue/133080 "2025-11-04T06:56:14Z")

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Hello, from yesterday i have issue with (AND) push notification (CONFIRM yes/no) , after click the notification dont show the question yes/no anymore. I uninstall /install the app, after that, works ok for 2 notificatio…

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## [Z-Wave Long Range on Homey Pro — anyone using it?](https://community.homey.app/t/z-wave-long-range-on-homey-pro-anyone-using-it/144913)

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**Author:** [@MilanS](https://community.homey.app/u/MilanS)\
**Replies:** 2\
**Last updated:** [November 4, 2025, 5:45am UTC](https://community.homey.app/t/z-wave-long-range-on-homey-pro-anyone-using-it/144913 "2025-11-04T05:45:12Z")

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Hi all, I’ve read that the Z-Wave chip in Homey theoretically should support Long Range, but I can’t find clear confirmation that Homey Pro actually supports it today, or any real-world experiences. Anyone running Z-…

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## [Help Homey PRO 2023 ethernet disconnected](https://community.homey.app/t/help-homey-pro-2023-ethernet-disconnected/144813)

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**Author:** [@Yann\_Liqueur](https://community.homey.app/u/Yann_Liqueur)\
**Replies:** 14\
**Last updated:** [November 3, 2025, 7:09pm UTC](https://community.homey.app/t/help-homey-pro-2023-ethernet-disconnected/144813 "2025-11-03T19:09:31Z")

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hello my homey pro used to run ok for almost 2 years… today I just changed few things on my netgear switch - mostly cable management - plug out and in all my connected devices… I did the same thing last week end and ev…

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## [Trigger an Alexa routing from Homey Automation?](https://community.homey.app/t/trigger-an-alexa-routing-from-homey-automation/144881)

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**Author:** [@ajaffarali](https://community.homey.app/u/ajaffarali)\
**Replies:** 1\
**Last updated:** [November 3, 2025, 5:29pm UTC](https://community.homey.app/t/trigger-an-alexa-routing-from-homey-automation/144881 "2025-11-03T17:29:32Z")

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I have a wireless AC that doesn’t have any Homey integration, but it does have Alexa integration, and that’s working just fine. What I would like to do is create a Homey automation that, if the room doesn’t detect any pr…

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## [NetAtmo Thermostat](https://community.homey.app/t/netatmo-thermostat/94076)

<div class="topic-metadata">

**Author:** [@GD91](https://community.homey.app/u/GD91)\
**Replies:** 11\
**Last updated:** [November 3, 2025, 3:32pm UTC](https://community.homey.app/t/netatmo-thermostat/94076 "2025-11-03T15:32:06Z")

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Hello, I’m using the NetAtmo app with my smart thermostat. Within a flow, I’d like to know if the thermostat is activating the boiler or not … In order to be able to verify that the boiler is effectively running ! Wo…

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## [Aeotec Home Energy Meter 8](https://community.homey.app/t/aeotec-home-energy-meter-8/144871)

<div class="topic-metadata">

**Author:** [@Michael\_Keller1](https://community.homey.app/u/Michael_Keller1)\
**Replies:** 1\
**Last updated:** [November 3, 2025, 12:02pm UTC](https://community.homey.app/t/aeotec-home-energy-meter-8/144871 "2025-11-03T12:02:16Z")

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Hi all I’m new to the Forum.I’ve bought the Aeotec Home Energy Meter 8 and paired it via zwave to Homeseer 4 but did’t like it.I now bought the Homey pro and it has a much nicer GUI.What I was trying to do is get device …

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## [Public Transport departures on Dashboard](https://community.homey.app/t/public-transport-departures-on-dashboard/144866)

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**Author:** [@Rankl](https://community.homey.app/u/Rankl)\
**Replies:** 1\
**Last updated:** [November 3, 2025, 9:00am UTC](https://community.homey.app/t/public-transport-departures-on-dashboard/144866 "2025-11-03T09:00:46Z")

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Hello! I am pretty new to the Homey community and I have an idea in mind but I just dont have the experience to do it. I tried my best but nothing worked. I would like to show the departure times of the public transpor…

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## [Homey Pro - Google Home.  Multiple Users](https://community.homey.app/t/homey-pro-google-home-multiple-users/144792)

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**Author:** [@Alan\_Coulter](https://community.homey.app/u/Alan_Coulter)\
**Replies:** 3\
**Last updated:** [November 3, 2025, 7:29am UTC](https://community.homey.app/t/homey-pro-google-home-multiple-users/144792 "2025-11-03T07:29:08Z")

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Homey Pro - Google Home. Multiple Users Hi, I have successfully linked my Homey Pro to my Google Home. I have added a Flow to my favourites and successfully called this flow from a Personal Google Automation (Bedtime …

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## [Update device status with WEB API possible?](https://community.homey.app/t/update-device-status-with-web-api-possible/144825)

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**Author:** [@Aren\_Slootweg](https://community.homey.app/u/Aren_Slootweg)\
**Replies:** 8\
**Last updated:** [November 2, 2025, 3:45pm UTC](https://community.homey.app/t/update-device-status-with-web-api-possible/144825 "2025-11-02T15:45:27Z")

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After my first week of Homey App programming I’m able to interface with my device. Got some flow cards to turn on- and color lights and make some sounds. Still in a premature state but we are getting somewhere. I ‘have…

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## [Could this workaround work for detecting Ajax alarm disarm/arm?](https://community.homey.app/t/could-this-workaround-work-for-detecting-ajax-alarm-disarm-arm/17784)

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**Author:** [@Jo\_San](https://community.homey.app/u/Jo_San)\
**Replies:** 8\
**Last updated:** [November 1, 2025, 3:06pm UTC](https://community.homey.app/t/could-this-workaround-work-for-detecting-ajax-alarm-disarm-arm/17784 "2025-11-01T15:06:19Z")

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I have an Ajax Systems alarm installation. Very happy with it, except the fact that it does not offer an API to connect to other systems. It does however offer a smart plug that can be turned on or off depending on the …

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## [Will ethernet adapter solve my problems](https://community.homey.app/t/will-ethernet-adapter-solve-my-problems/144739)

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**Author:** [@Ganescha](https://community.homey.app/u/Ganescha)\
**Replies:** 8\
**Last updated:** [November 1, 2025, 1:55pm UTC](https://community.homey.app/t/will-ethernet-adapter-solve-my-problems/144739 "2025-11-01T13:55:59Z")

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Hi, I bought this Homey Pro 2023 a couple weeks ago and set some smart devices up and running ( almost ) The thing is my Homey keeps disconnecting from my WiFi at least 2 times a day. I have done all the steps I could …

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## [Homey Energy Dongle temperatuur](https://community.homey.app/t/homey-energy-dongle-temperatuur/140482)

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**Author:** [@Tom\_Van\_de\_Putte](https://community.homey.app/u/Tom_Van_de_Putte)\
**Replies:** 3\
**Last updated:** [November 1, 2025, 1:12pm UTC](https://community.homey.app/t/homey-energy-dongle-temperatuur/140482 "2025-11-01T13:12:45Z")

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Hello, I have since a month a Homey Energy Dongle. I noticed that my Homey is somewhat slower than before. I get from time to time timeouts and I need to restart the app “more often”. I noticed too that the cpu temperat…

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## [Bold elite smart lock](https://community.homey.app/t/bold-elite-smart-lock/139891)

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**Author:** [@SandwichDeLuxe](https://community.homey.app/u/SandwichDeLuxe)\
**Replies:** 5\
**Last updated:** [October 31, 2025, 3:38pm UTC](https://community.homey.app/t/bold-elite-smart-lock/139891 "2025-10-31T15:38:22Z")

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Does anyone use the bold elite smartlock without the bold hub, solo on Homey? The selling website says it should work, but I can only find flows for the normal lock. The newer elite should e.g. also send messages/show th…

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## [Playing music on speakers from different brands](https://community.homey.app/t/playing-music-on-speakers-from-different-brands/144764)

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**Author:** [@SanderV](https://community.homey.app/u/SanderV)\
**Replies:** 1\
**Last updated:** [October 31, 2025, 10:40am UTC](https://community.homey.app/t/playing-music-on-speakers-from-different-brands/144764 "2025-10-31T10:40:25Z")

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Hi all, At home we have multiple speakers from different brands (Sonos, Google Hub, Samsung Music Frame) and a TV to play sound on. I’d love for all these speakers to play music in sync (from Spotify), like you can do …

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## [Switching from Domoticz to Homey](https://community.homey.app/t/switching-from-domoticz-to-homey/49297)

<div class="topic-metadata">

**Author:** [@Rudi\_Hendrix](https://community.homey.app/u/Rudi_Hendrix)\
**Replies:** 28\
**Last updated:** [October 30, 2025, 6:38pm UTC](https://community.homey.app/t/switching-from-domoticz-to-homey/49297 "2025-10-30T18:38:05Z")

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Currently I am running Domoticz and after losing all my Z-Wave devices once more, having to give the server a hard reset again, spending hours to get Google Home connected through Home Bridge etc I am basically fed up wi…

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## [Time](https://community.homey.app/t/time/144671)

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**Author:** [@Chris\_Fahey](https://community.homey.app/u/Chris_Fahey)\
**Replies:** 4\
**Last updated:** [October 29, 2025, 12:46pm UTC](https://community.homey.app/t/time/144671 "2025-10-29T12:46:17Z")

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I’m trying to do a automation ( on my desktop) so a light comes on when someone come home between 10pm and 4am I can get it to take the 4am time but it won’t let me put the start time in, doesn’t matter if I use 24hr clo…

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## [Ikea Dirigera & Homey Mini](https://community.homey.app/t/ikea-dirigera-homey-mini/144639)

<div class="topic-metadata">

**Author:** [@Paul\_Spaas](https://community.homey.app/u/Paul_Spaas)\
**Replies:** 7\
**Last updated:** [October 28, 2025, 9:35pm UTC](https://community.homey.app/t/ikea-dirigera-homey-mini/144639 "2025-10-28T21:35:09Z")

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Question, I had a Homey Pro for a week and send it back, too complicated and the lack of direct ethernet is ridiculous for a ‘pro’ device (it kept being offline regulary too despite being near the new wifi unit). But als…

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## [How to control multiple Tahoma blinds with a single button?](https://community.homey.app/t/how-to-control-multiple-tahoma-blinds-with-a-single-button/144578)

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**Author:** [@Vincent\_Dessy](https://community.homey.app/u/Vincent_Dessy)\
**Replies:** 8\
**Last updated:** [October 28, 2025, 3:09pm UTC](https://community.homey.app/t/how-to-control-multiple-tahoma-blinds-with-a-single-button/144578 "2025-10-28T15:09:16Z")

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Hi everyone, I’m trying to set up a button in Homey Pro that would allow me to control all my outdoor blinds (connected via Tahoma) simultaneously — open or close them all at once. Each blind is properly integrated and…

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## [Control Homey via text or chatt](https://community.homey.app/t/control-homey-via-text-or-chatt/27616)

<div class="topic-metadata">

**Author:** [@JHGBaouns](https://community.homey.app/u/JHGBaouns)\
**Replies:** 5\
**Last updated:** [October 28, 2025, 11:48am UTC](https://community.homey.app/t/control-homey-via-text-or-chatt/27616 "2025-10-28T11:48:12Z")

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Hi, I would like have a app or feature to control my homey devices via text. For example write the commands on the keybord at my desktop, or write the commands from my phone. As an example I have Netatmo that have a ch…

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## [Homey Cloud Backup no access since version 12.9.0-rc.5](https://community.homey.app/t/homey-cloud-backup-no-access-since-version-12-9-0-rc-5/144640)

<div class="topic-metadata">

**Author:** [@Asterix](https://community.homey.app/u/Asterix)\
**Replies:** 2\
**Last updated:** [October 28, 2025, 10:56am UTC](https://community.homey.app/t/homey-cloud-backup-no-access-since-version-12-9-0-rc-5/144640 "2025-10-28T10:56:27Z")

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I have an HP23 and have also subscribed to the Cloud Backup feature for several years. Since version 12.9.0-rc.5 I can no longer access it, but the backups are no longer displayed. Also “Recover purchases” does not work.…

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