# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=49

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 50

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## [IKEA restarts smart home. All Matter now](https://community.homey.app/t/ikea-restarts-smart-home-all-matter-now/145275)

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**Author:** [@Simvin](https://community.homey.app/u/Simvin)\
**Replies:** 1\
**Last updated:** [November 12, 2025, 11:22pm UTC](https://community.homey.app/t/ikea-restarts-smart-home-all-matter-now/145275 "2025-11-12T23:22:36Z")

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According to the newsflash it looks like IKEA is restarting their whole smart home brand. All of the remotes, sensors and lightbulbs have new names. There is no mention of zigbee, only Matter. Do you think this will w…

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## [Multiple Hue bridges to Homey](https://community.homey.app/t/multiple-hue-bridges-to-homey/98702)

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**Author:** [@Vidar\_Helgeland](https://community.homey.app/u/Vidar_Helgeland)\
**Replies:** 8\
**Last updated:** [November 12, 2025, 11:00am UTC](https://community.homey.app/t/multiple-hue-bridges-to-homey/98702 "2025-11-12T11:00:43Z")

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Just wondering how the community connects their lights to Homey now that you can use matter. Do you make two different accounts for your two bridges in Hue, and then integrate these two bridges to Homey, or just add ever…

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## [Motion Aware Philips hue without Philips and random zigbee devices?](https://community.homey.app/t/motion-aware-philips-hue-without-philips-and-random-zigbee-devices/145249)

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**Author:** [@Bart\_Wernaart](https://community.homey.app/u/Bart_Wernaart)\
**Replies:** 1\
**Last updated:** [November 12, 2025, 10:30am UTC](https://community.homey.app/t/motion-aware-philips-hue-without-philips-and-random-zigbee-devices/145249 "2025-11-12T10:30:01Z")

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With the new Philips Hue bridge pro, there is the function Motion Aware. Would this be a future that would be build or could be built in homey so you can do it with universal Zigbee devices? I do not have the knowledge…

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## [Analysis of Homey Pro 2023 RESTART LOOP Failure On Two Hubs](https://community.homey.app/t/analysis-of-homey-pro-2023-restart-loop-failure-on-two-hubs/144980)

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**Author:** [@tozerj](https://community.homey.app/u/tozerj)\
**Replies:** 6\
**Last updated:** [November 12, 2025, 10:13am UTC](https://community.homey.app/t/analysis-of-homey-pro-2023-restart-loop-failure-on-two-hubs/144980 "2025-11-12T10:13:36Z")

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I got my hub repaired and returned to service last night, after being down for almost 3 days. And, what I learned is IMPORTANT evidence to the nature of this problem. I have purchased two HP23, and both have failed aft…

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## [Security and BackDoor](https://community.homey.app/t/security-and-backdoor/145230)

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**Author:** [@PedroNL](https://community.homey.app/u/PedroNL)\
**Replies:** 2\
**Last updated:** [November 11, 2025, 2:14pm UTC](https://community.homey.app/t/security-and-backdoor/145230 "2025-11-11T14:14:48Z")

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My question is to you is what is the security of this product? Where are the cloud servers hosted? Do know if someone accesses your account that you would be alerted? Do you practice zero trust practices?

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## [Heatit Z-smoke detector flows](https://community.homey.app/t/heatit-z-smoke-detector-flows/145166)

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**Author:** [@Aakra](https://community.homey.app/u/Aakra)\
**Replies:** 6\
**Last updated:** [November 11, 2025, 2:03pm UTC](https://community.homey.app/t/heatit-z-smoke-detector-flows/145166 "2025-11-11T14:03:40Z")

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Hi, We got a house which already had Heatit Z-smoke detectors installed. They were added to the Homey system, but there are no flows to it. All I can find is that all of them have been assigned to Group 1. I am comp…

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## [Homey + Shelly webinar ... extending standard flows](https://community.homey.app/t/homey-shelly-webinar-extending-standard-flows/145168)

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**Author:** [@HenriDO](https://community.homey.app/u/HenriDO)\
**Replies:** 1\
**Last updated:** [November 10, 2025, 8:45pm UTC](https://community.homey.app/t/homey-shelly-webinar-extending-standard-flows/145168 "2025-11-10T20:45:00Z")

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This is an excellent webinar from Shelly and Homey. great :wink: At 12:46, I noticed that Coen Koop mentions something about “extending soon the standard flows.” Could someone clarify what this means and w…

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## [Homey and Homematic IP floor heating](https://community.homey.app/t/homey-and-homematic-ip-floor-heating/145148)

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**Author:** [@Rene\_Barto](https://community.homey.app/u/Rene_Barto)\
**Replies:** 5\
**Last updated:** [November 10, 2025, 8:23pm UTC](https://community.homey.app/t/homey-and-homematic-ip-floor-heating/145148 "2025-11-10T20:23:09Z")

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Did anyone get the connection to homematic IP working for floor heating? I have HmIP-FAL controllers and HmIP-WTH thermostats, and I have a HmIP-HAP access point. I read about CCU3, which is no longer available, Raspber…

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## [I have two houses with Homeys, how do I get them both accessible from Alexa?](https://community.homey.app/t/i-have-two-houses-with-homeys-how-do-i-get-them-both-accessible-from-alexa/145183)

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**Author:** [@Trygve\_Randen](https://community.homey.app/u/Trygve_Randen)\
**Replies:** 1\
**Last updated:** [November 10, 2025, 5:14pm UTC](https://community.homey.app/t/i-have-two-houses-with-homeys-how-do-i-get-them-both-accessible-from-alexa/145183 "2025-11-10T17:14:11Z")

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Hi I have just installed Homeys in my primary home and in my holiday home. In the primary I have a Homey Pro Mini, in the holiday home a Homey Bridge. However, when I integrate my Homey account to Alexa, I need to selec…

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## [Yale Doorman L3 and Homey support?](https://community.homey.app/t/yale-doorman-l3-and-homey-support/49505)

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**Author:** [@anon78407409](https://community.homey.app/u/anon78407409)\
**Replies:** 40\
**Last updated:** [November 10, 2025, 8:31am UTC](https://community.homey.app/t/yale-doorman-l3-and-homey-support/49505 "2025-11-10T08:31:45Z")

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Hi! I’m considering installing a smart lock for my new house. My experience is from Danalock, I have their V3 (non-zwave) model, so I’m not using any automation other than having an electric lock. I’m not too happy abo…

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## [What's the current status of heltun devices support by homey?](https://community.homey.app/t/whats-the-current-status-of-heltun-devices-support-by-homey/101221)

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**Author:** [@guglez](https://community.homey.app/u/guglez)\
**Replies:** 12\
**Last updated:** [November 9, 2025, 8:51pm UTC](https://community.homey.app/t/whats-the-current-status-of-heltun-devices-support-by-homey/101221 "2025-11-09T20:51:43Z")

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Hi All! Currently I do not own homey devices so I can’t check by myself the status of the support of heltun touch panel switches. Currently I’m using another software based hub (want to get rid of it because it’s pretty…

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## [Heimdall alarm keypad](https://community.homey.app/t/heimdall-alarm-keypad/42221)

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**Author:** [@Pilou](https://community.homey.app/u/Pilou)\
**Replies:** 1\
**Last updated:** [November 9, 2025, 7:20pm UTC](https://community.homey.app/t/heimdall-alarm-keypad/42221 "2025-11-09T19:20:41Z")

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Hi, I configured Heimdall and it works pretty good. Recentelly I mounted a Ipad air on the wall to control also the system. Does somebody know how to add a “virtual keypad” to desactivate the alarm? Thx Pilou

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## [Overloaded Homey Pro 2019 ?please help](https://community.homey.app/t/overloaded-homey-pro-2019-please-help/84069)

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**Author:** [@AndreasHogstrom](https://community.homey.app/u/AndreasHogstrom)\
**Replies:** 22\
**Last updated:** [November 9, 2025, 2:32pm UTC](https://community.homey.app/t/overloaded-homey-pro-2019-please-help/84069 "2025-11-09T14:32:12Z")

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Hi, Im using a alt. power supply. Connected a Charger with: Output USB-A: 5V/4.5A, 9V/2A, 12V/1.5A to my Homey. Something happend, it whent in to just showing a blue light and its not responding to the app. I have tryed…

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## [Friends of Hue devices](https://community.homey.app/t/friends-of-hue-devices/18812)

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**Author:** [@Bumper](https://community.homey.app/u/Bumper)\
**Replies:** 20\
**Last updated:** [November 9, 2025, 12:59pm UTC](https://community.homey.app/t/friends-of-hue-devices/18812 "2025-11-09T12:59:57Z")

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Hi Guys, Just bought two friends of hue (Niko) lightswitches. Work easy and great with the hue bridge, but surprised I cannot add them in any way to Homey. Do I need to wait for a HUE app update or even a separate Niko …

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## [Dynamic prices question](https://community.homey.app/t/dynamic-prices-question/145114)

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**Author:** [@Marc\_Jurriens](https://community.homey.app/u/Marc_Jurriens)\
**Replies:** 0\
**Last updated:** [November 8, 2025, 6:01pm UTC](https://community.homey.app/t/dynamic-prices-question/145114 "2025-11-08T18:01:30Z")

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I have a couple of flows that charge my home battery when prices are low and makes it discharge when they are high. this works mostly fine but sometimes the difference between the high and loW price is to small to effec…

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## [Alexa connection -\> error: error not defined](https://community.homey.app/t/alexa-connection-error-error-not-defined/145090)

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**Author:** [@Ralf\_Janssen](https://community.homey.app/u/Ralf_Janssen)\
**Replies:** 3\
**Last updated:** [November 8, 2025, 11:30am UTC](https://community.homey.app/t/alexa-connection-error-error-not-defined/145090 "2025-11-08T11:30:21Z")

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Hi all. Since some days, The Alexa skill will not connect anymore and i cant use all my Alexa devices in homey. This happens a lot of the time and normally i have to reconnect (i still dont know why i have to do this on…

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## [Dim Philips Hue Lights triggered by KNX](https://community.homey.app/t/dim-philips-hue-lights-triggered-by-knx/115351)

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**Author:** [@Tim\_Dumez](https://community.homey.app/u/Tim_Dumez)\
**Replies:** 23\
**Last updated:** [November 8, 2025, 9:32am UTC](https://community.homey.app/t/dim-philips-hue-lights-triggered-by-knx/115351 "2025-11-08T09:32:25Z")

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I want to be able to dim my Philips Hue lights using a KNX switch. I configured a switch button to do percentage control, which would then be read by Homey and send as a dimming value towards the Philips Hue lights. Wh…

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## [Heating flow](https://community.homey.app/t/heating-flow/145052)

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**Author:** [@Damian\_Surma](https://community.homey.app/u/Damian_Surma)\
**Replies:** 8\
**Last updated:** [November 8, 2025, 8:52am UTC](https://community.homey.app/t/heating-flow/145052 "2025-11-08T08:52:43Z")

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Hi, I’ve started setting up the heating flow in my apartment. I got rid of the Nest thermostat I had before. That was what used to turn on the gas boiler for heating. Now, I’ve installed a Shelly module in the boiler, wh…

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## [Improved Matter Support - Homey Pro v12.7.0 is now available](https://community.homey.app/t/improved-matter-support-homey-pro-v12-7-0-is-now-available/143138)

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**Author:** [@deejayreissue](https://community.homey.app/u/deejayreissue)\
**Replies:** 17\
**Last updated:** [November 7, 2025, 9:01pm UTC](https://community.homey.app/t/improved-matter-support-homey-pro-v12-7-0-is-now-available/143138 "2025-11-07T21:01:10Z")

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Matter Adds support for migrating Matter devices when a new cluster is added. Adds support for setting the duration parameter on dim level, color and color temperature Flow cards. Adds support for color looping …

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## [Aeotec Key fob gen5 - something went wrong](https://community.homey.app/t/aeotec-key-fob-gen5-something-went-wrong/2195)

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**Author:** [@Nygaard](https://community.homey.app/u/Nygaard)\
**Replies:** 10\
**Last updated:** [November 7, 2025, 8:13pm UTC](https://community.homey.app/t/aeotec-key-fob-gen5-something-went-wrong/2195 "2025-11-07T20:13:17Z")

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when I try to add the device it says ( something went wrong ) i install Aeotec V1.6.7 from the app store Can someone help me

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## [Delay between switching OFF devices + bulletproof ON after delay](https://community.homey.app/t/delay-between-switching-off-devices-bulletproof-on-after-delay/145038)

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**Author:** [@TorT](https://community.homey.app/u/TorT)\
**Replies:** 4\
**Last updated:** [November 7, 2025, 5:18pm UTC](https://community.homey.app/t/delay-between-switching-off-devices-bulletproof-on-after-delay/145038 "2025-11-07T17:18:35Z")

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I have a power limit that I don’t want to exceed for too long. In my 2023 Homey Pro scenario I have three 3kW water boilers which I can switch off for some period to keep my system below this power limit. When the limit…

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## [LM Studio MCP local integration](https://community.homey.app/t/lm-studio-mcp-local-integration/145060)

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**Author:** [@R\_F](https://community.homey.app/u/R_F)\
**Replies:** 0\
**Last updated:** [November 7, 2025, 4:43pm UTC](https://community.homey.app/t/lm-studio-mcp-local-integration/145060 "2025-11-07T16:43:30Z")

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Hi, anybody tried local interaction with lm studio models through MCP? Here is a link i found on lm sudio website for the connection. Add to LM Studio Button | LM Studio Docs Thanks!

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## [Wall desplay](https://community.homey.app/t/wall-desplay/129405)

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**Author:** [@Thomas\_Tysnes](https://community.homey.app/u/Thomas_Tysnes)\
**Replies:** 8\
**Last updated:** [November 7, 2025, 4:28pm UTC](https://community.homey.app/t/wall-desplay/129405 "2025-11-07T16:28:46Z")

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Hi, I want to set up a smart home here, but there is little information on which wall displays actually work with Homey Pro. My idea is to have a main display in the living area where I can control all the lights, heatin…

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## [Best Buy Guide needs some help](https://community.homey.app/t/best-buy-guide-needs-some-help/110850)

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**Author:** [@Nathan\_OBryan](https://community.homey.app/u/Nathan_OBryan)\
**Replies:** 3\
**Last updated:** [November 7, 2025, 11:12am UTC](https://community.homey.app/t/best-buy-guide-needs-some-help/110850 "2025-11-07T11:12:32Z")

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I bought a bunch of Aqara light switches, they kind of work but not really. I was hoping to setup a double rocker switch for a ceiling fan. That double rocker switch plus the double relay from aqara. Could not get the…

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## [New to HomeyPro from Home Assistant - uptime question](https://community.homey.app/t/new-to-homeypro-from-home-assistant-uptime-question/145033)

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**Author:** [@Ben\_Flux](https://community.homey.app/u/Ben_Flux)\
**Replies:** 2\
**Last updated:** [November 7, 2025, 12:58am UTC](https://community.homey.app/t/new-to-homeypro-from-home-assistant-uptime-question/145033 "2025-11-07T00:58:48Z")

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Hi, I’m new to Homey Pro from Home Assistant, and I signed up for notifications of any cloud or platform downtime. I seem to get several emails a day regarding downtime somewhere or maintenance, or something like that. I…

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## [Virtual Devices - Thermostat - Display Actual temp on icon](https://community.homey.app/t/virtual-devices-thermostat-display-actual-temp-on-icon/145003)

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**Author:** [@TorT](https://community.homey.app/u/TorT)\
**Replies:** 4\
**Last updated:** [November 6, 2025, 6:12pm UTC](https://community.homey.app/t/virtual-devices-thermostat-display-actual-temp-on-icon/145003 "2025-11-06T18:12:04Z")

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Hi, I have created a Virtual Devices / Thermostat device and flow according to this article: https://community.homey.app/t/howto-set-a-value-to-a-virtual-device/45883 During setup I deselected the Target Temperature p…

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## [Why does a contact alarm card offer me smoke alarm tags?](https://community.homey.app/t/why-does-a-contact-alarm-card-offer-me-smoke-alarm-tags/144927)

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**Author:** [@K\_S](https://community.homey.app/u/K_S)\
**Replies:** 8\
**Last updated:** [November 6, 2025, 5:23pm UTC](https://community.homey.app/t/why-does-a-contact-alarm-card-offer-me-smoke-alarm-tags/144927 "2025-11-06T17:23:03Z")

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Does anybody know why this contact alarm card offers me smoke alarm tags? When I add a card like this: Then this: If I click on the tag, I get this: which means when I try to test my flow, the test condition…

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## [\[MCP\] Perplexity connector](https://community.homey.app/t/mcp-perplexity-connector/144968)

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**Author:** [@rvanlaak](https://community.homey.app/u/rvanlaak)\
**Replies:** 2\
**Last updated:** [November 6, 2025, 4:04pm UTC](https://community.homey.app/t/mcp-perplexity-connector/144968 "2025-11-06T16:04:52Z")

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Exciting news! Introducing the Homey MCP Server – News | Homey When trying to add the Homey MCP server to Perplexity; which config should I use? The environment I’m at is the MacOS Perplexity app, with the helper app i…

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## [Switchbot Curtain 3 Homey Pro Sync to Google Home](https://community.homey.app/t/switchbot-curtain-3-homey-pro-sync-to-google-home/107665)

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**Author:** [@Kealtie](https://community.homey.app/u/Kealtie)\
**Replies:** 12\
**Last updated:** [November 6, 2025, 2:33pm UTC](https://community.homey.app/t/switchbot-curtain-3-homey-pro-sync-to-google-home/107665 "2025-11-06T14:33:53Z")

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Hi, I’ve connected my Switchbot Curtain 3 devices to my Homey, they work on BLE. I noticed that the response times on an action within Homey take up to 10-15 seconds, which is extremely long at it’s own. But also, when …

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## [Thermostat desired temperature is shown even when it's off](https://community.homey.app/t/thermostat-desired-temperature-is-shown-even-when-its-off/145010)

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**Author:** [@Sam\_Verhoeven](https://community.homey.app/u/Sam_Verhoeven)\
**Replies:** 0\
**Last updated:** [November 6, 2025, 1:39pm UTC](https://community.homey.app/t/thermostat-desired-temperature-is-shown-even-when-its-off/145010 "2025-11-06T13:39:11Z")

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I have been using a Tado V3 thermostat together with their smart radiator valves. And recently I bought a Homey Pro and wanted to start using Tado devices from the Homey app. Adding them is no issue, however I’ve notice…

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