# Questions & Help **URL:** https://community.homey.app/c/questions-help/8.md?page=48 [Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md) **Page:** 49 --- ## [Alexa ne fonctionne plus](https://community.homey.app/t/alexa-ne-fonctionne-plus/145373)
**Author:** [@Abdelhamid\_Belkadi](https://community.homey.app/u/Abdelhamid_Belkadi)\ **Replies:** 9\ **Last updated:** [November 20, 2025, 12:29pm UTC](https://community.homey.app/t/alexa-ne-fonctionne-plus/145373 "2025-11-20T12:29:18Z")
Alexa doesn’t work sine last update. I tried to remove everything but nothing run anymore. My echo dot and spit run correctly but nothing my echo. I’m alone to have this problem ? I am fed up with Alexa and homey, is… --- ## [Trying to connect Energy Dongle to my P1 port but when searching for WIFI the app replies Not possible to connect](https://community.homey.app/t/trying-to-connect-energy-dongle-to-my-p1-port-but-when-searching-for-wifi-the-app-replies-not-possible-to-connect/145508)
**Author:** [@Bjorn\_Rohl](https://community.homey.app/u/Bjorn_Rohl)\ **Replies:** 3\ **Last updated:** [November 20, 2025, 11:25am UTC](https://community.homey.app/t/trying-to-connect-energy-dongle-to-my-p1-port-but-when-searching-for-wifi-the-app-replies-not-possible-to-connect/145508 "2025-11-20T11:25:08Z")
Hi I am new to this and have today struggled to get both mu Homey Pro 2013 and my energy dongle to connect to 2.4GHZ that i thought was the problem. But now I managed to get the Homey Pro on 2.4 GHZ I still get error o… --- ## [Fibaro Z-Wave all nodes gone](https://community.homey.app/t/fibaro-z-wave-all-nodes-gone/143006)
**Author:** [@Amersfoort](https://community.homey.app/u/Amersfoort)\ **Replies:** 6\ **Last updated:** [November 19, 2025, 9:35pm UTC](https://community.homey.app/t/fibaro-z-wave-all-nodes-gone/143006 "2025-11-19T21:35:01Z")
For the past day, operating my Fibaro light switches and screen switches has been giving an “Unvalid Node ID: ” error message. Already tried/checked: Restart Fibaro app Restart Homey Fibaro devices are present and do… --- ## [Flow between dates](https://community.homey.app/t/flow-between-dates/145487)
**Author:** [@Mark520](https://community.homey.app/u/Mark520)\ **Replies:** 9\ **Last updated:** [November 19, 2025, 5:26pm UTC](https://community.homey.app/t/flow-between-dates/145487 "2025-11-19T17:26:58Z")
Is there a way to set the conditions for the “between dates” without setting the year? --- ## [Cant see new dashbord on web-app](https://community.homey.app/t/cant-see-new-dashbord-on-web-app/145536)
**Author:** [@Mikael\_Hellstrom](https://community.homey.app/u/Mikael_Hellstrom)\ **Replies:** 2\ **Last updated:** [November 19, 2025, 4:57pm UTC](https://community.homey.app/t/cant-see-new-dashbord-on-web-app/145536 "2025-11-19T16:57:41Z")
Hi I am completely new to Homey pro 2023 and trying to make a dashboard on my pc. I don’t see the option to add a dashboard on the web app. How do I do that? If I go to the mobile app it works --- ## [Use average temperature from new Climate module](https://community.homey.app/t/use-average-temperature-from-new-climate-module/109136)
**Author:** [@Philip\_W\_daSilva](https://community.homey.app/u/Philip_W_daSilva)\ **Replies:** 12\ **Last updated:** [November 19, 2025, 9:22am UTC](https://community.homey.app/t/use-average-temperature-from-new-climate-module/109136 "2025-11-19T09:22:07Z")
I love the new climate module that Homey has introduced and I would to use the average temperature calculated to trigger flows. Does anyone have an idea if this is possible in any way? --- ## [Cannot add partner account on new phone](https://community.homey.app/t/cannot-add-partner-account-on-new-phone/144964)
**Author:** [@DGalama](https://community.homey.app/u/DGalama)\ **Replies:** 5\ **Last updated:** [November 19, 2025, 6:31am UTC](https://community.homey.app/t/cannot-add-partner-account-on-new-phone/144964 "2025-11-19T06:31:33Z")
My wife always used Homey as a resident (added by me, as the owner). Recently, she switched to a new phone, and now it does not work anymore. When she logs in her account in the Homey app on her new phone, she only has t… --- ## [Connection aborted (no internet)](https://community.homey.app/t/connection-aborted-no-internet/145524)
**Author:** [@Litego](https://community.homey.app/u/Litego)\ **Replies:** 3\ **Last updated:** [November 18, 2025, 11:29pm UTC](https://community.homey.app/t/connection-aborted-no-internet/145524 "2025-11-18T23:29:17Z")
Hello, so I’ve lost internet connection and will probably be without it for a few weeks. I can not connect to the app through my phone even though I am on the same network, however if I put my phone in flight mode I am a… --- ## [Homey Pro asking for upgrade to premium](https://community.homey.app/t/homey-pro-asking-for-upgrade-to-premium/145520)
**Author:** [@Anton\_van\_der\_Aa](https://community.homey.app/u/Anton_van_der_Aa)\ **Replies:** 1\ **Last updated:** [November 18, 2025, 9:39pm UTC](https://community.homey.app/t/homey-pro-asking-for-upgrade-to-premium/145520 "2025-11-18T21:39:33Z")
Daar community! Since today, I am the proud owner of a Homey Pro (early 2023) together with an energy dongle. However, whenever I try the “energy” tab, try to create an advanced flow or a dashboard, the app forces me to… --- ## [Controlling AquaForte heat pump and pool pump via InverGo app using Homey Pro](https://community.homey.app/t/controlling-aquaforte-heat-pump-and-pool-pump-via-invergo-app-using-homey-pro/135699)
**Author:** [@Willy\_Leysen](https://community.homey.app/u/Willy_Leysen)\ **Replies:** 12\ **Last updated:** [November 18, 2025, 1:10pm UTC](https://community.homey.app/t/controlling-aquaforte-heat-pump-and-pool-pump-via-invergo-app-using-homey-pro/135699 "2025-11-18T13:10:54Z")
Dear Homey forum members, For our swimming pool, we use an AquaForte Mr. Silent heat pump with Wi-Fi connectivity, as well as a pool pump from the same brand, also connected via Wi-Fi. Both devices can currently be cont… --- ## [Random lighting level](https://community.homey.app/t/random-lighting-level/145439)
**Author:** [@Carsten\_Krogh](https://community.homey.app/u/Carsten_Krogh)\ **Replies:** 6\ **Last updated:** [November 17, 2025, 8:24pm UTC](https://community.homey.app/t/random-lighting-level/145439 "2025-11-17T20:24:51Z")
In my Homey Pro setup, my entire lighting in the house i consolidated in a Philips Hue bridge, managed by the Homey. At random times, sometimes a few times during a day, other times days inbetween, lights are loweredd t… --- ## [Google Chromecast app many times not available how to fix?](https://community.homey.app/t/google-chromecast-app-many-times-not-available-how-to-fix/145385)
**Author:** [@Michel\_van\_Lier](https://community.homey.app/u/Michel_van_Lier)\ **Replies:** 2\ **Last updated:** [November 17, 2025, 8:12pm UTC](https://community.homey.app/t/google-chromecast-app-many-times-not-available-how-to-fix/145385 "2025-11-17T20:12:43Z")
I have 6 Google/Nest Home audio/hub/mini devices and two speaker groups. I have some flows to control the volume and play/pause and start radio/spotify, but a lot of the time some devices are not available, or are playi… --- ## [Welke flow voor dynamische prijs berekening](https://community.homey.app/t/welke-flow-voor-dynamische-prijs-berekening/145447)
**Author:** [@Anthon](https://community.homey.app/u/Anthon)\ **Replies:** 1\ **Last updated:** [November 16, 2025, 11:06pm UTC](https://community.homey.app/t/welke-flow-voor-dynamische-prijs-berekening/145447 "2025-11-16T23:06:47Z")
Hello ? Who can help me put the formula into a flow that calculates the dynamic price including VAT? I can’t find where in the formula I can enter {price}+costs\*1.21. --- ## [Login-local invalid credentials](https://community.homey.app/t/login-local-invalid-credentials/144150)
**Author:** [@dudu\_95](https://community.homey.app/u/dudu_95)\ **Replies:** 5\ **Last updated:** [November 16, 2025, 5:06pm UTC](https://community.homey.app/t/login-local-invalid-credentials/144150 "2025-11-16T17:06:31Z")
Hello, I’ve installed the latest update and I’m trying to connect locally using my IP address. I can access the login page, which asks for a username and password. I enter my email address and the same password I use … --- ## [E27 Dimmable LED Color bulb that supports Homey Pro](https://community.homey.app/t/e27-dimmable-led-color-bulb-that-supports-homey-pro/145429)
**Author:** [@Magnus\_R](https://community.homey.app/u/Magnus_R)\ **Replies:** 1\ **Last updated:** [November 16, 2025, 3:35pm UTC](https://community.homey.app/t/e27-dimmable-led-color-bulb-that-supports-homey-pro/145429 "2025-11-16T15:35:15Z")
Hi! I’m looking for a E27 Dimmable LED Color bulb that supports Homey Pro. Any ideas? I’ve been looking at IKEAs Trådfri but they don’t seem to work without a separate hub/dimmer? Thanks a lot! --- ## [Homey and Occhio lights - Bluetooth](https://community.homey.app/t/homey-and-occhio-lights-bluetooth/33353)
**Author:** [@Gaff](https://community.homey.app/u/Gaff)\ **Replies:** 7\ **Last updated:** [November 15, 2025, 8:23pm UTC](https://community.homey.app/t/homey-and-occhio-lights-bluetooth/33353 "2025-11-15T20:23:40Z")
Hi everyone, is there a way to link Homey to the Occhio Air Bluetooth remote control system? I’m about to add some Occhio lights which have optional Bluetooth modules and control. Would this require some sort of Bluetoot… --- ## [Aqara Cube only some times reacts how to fix](https://community.homey.app/t/aqara-cube-only-some-times-reacts-how-to-fix/145383)
**Author:** [@Michel\_van\_Lier](https://community.homey.app/u/Michel_van_Lier)\ **Replies:** 1\ **Last updated:** [November 15, 2025, 5:09pm UTC](https://community.homey.app/t/aqara-cube-only-some-times-reacts-how-to-fix/145383 "2025-11-15T17:09:03Z")
The distance between between the homey pro 2019 and the cube is +/-2m. How van I fix this? --- ## [Flow cards and names disappearing in Homey Web App](https://community.homey.app/t/flow-cards-and-names-disappearing-in-homey-web-app/145378)
**Author:** [@Freek\_Smits](https://community.homey.app/u/Freek_Smits)\ **Replies:** 1\ **Last updated:** [November 15, 2025, 5:05pm UTC](https://community.homey.app/t/flow-cards-and-names-disappearing-in-homey-web-app/145378 "2025-11-15T17:05:34Z")
It regularly happens that when I am working on an advanced flow on my PC via the Homey web interface, or when I activate the Homey window, almost all cards show the text “Card not available” (see attachments). When I pre… --- ## [Ikea App tradfri crashes often!](https://community.homey.app/t/ikea-app-tradfri-crashes-often/145390)
**Author:** [@Martin\_Stossel](https://community.homey.app/u/Martin_Stossel)\ **Replies:** 1\ **Last updated:** [November 15, 2025, 4:27pm UTC](https://community.homey.app/t/ikea-app-tradfri-crashes-often/145390 "2025-11-15T16:27:58Z")
Does anybody know a solution for the problems with Ikea app tradfri? The app crashes very often. I have to restart my Homey bridge to solve the problem temporarily! --- ## [How to setup a local account using the Android Homey Pro app](https://community.homey.app/t/how-to-setup-a-local-account-using-the-android-homey-pro-app/145387)
**Author:** [@RonaldG1971](https://community.homey.app/u/RonaldG1971)\ **Replies:** 3\ **Last updated:** [November 15, 2025, 3:29pm UTC](https://community.homey.app/t/how-to-setup-a-local-account-using-the-android-homey-pro-app/145387 "2025-11-15T15:29:46Z")
Hello all, I have been reading a lot on this forum and internet about local accounts. But I must be missing something. I have the latest version of Homey Pro. I have the latest version of the Android app but when I go … --- ## [Homey Bridge - Device Unavailable but still works](https://community.homey.app/t/homey-bridge-device-unavailable-but-still-works/145273)
**Author:** [@asorensen](https://community.homey.app/u/asorensen)\ **Replies:** 2\ **Last updated:** [November 14, 2025, 11:21pm UTC](https://community.homey.app/t/homey-bridge-device-unavailable-but-still-works/145273 "2025-11-14T23:21:26Z")
Hi, my Homey Bridge (with Homey Cloud) has a red exclamation mark and reports “Device Unavailable - Homey Bridge Not Connected”, been like that at least since yesterday. However, I am still able to control all my (zigbe… --- ## [Can’t connect matter bridge app to Apple home app](https://community.homey.app/t/can-t-connect-matter-bridge-app-to-apple-home-app/145354)
**Author:** [@Senna](https://community.homey.app/u/Senna)\ **Replies:** 2\ **Last updated:** [November 14, 2025, 10:17pm UTC](https://community.homey.app/t/can-t-connect-matter-bridge-app-to-apple-home-app/145354 "2025-11-14T22:17:11Z")
When scanning the qr code, it is stuck on connecting and then the Apple home app says it cant find the matter device, can somebody help me with this? --- ## [Homey Home Icon](https://community.homey.app/t/homey-home-icon/145332)
**Author:** [@DeeL](https://community.homey.app/u/DeeL)\ **Replies:** 4\ **Last updated:** [November 14, 2025, 7:05pm UTC](https://community.homey.app/t/homey-home-icon/145332 "2025-11-14T19:05:44Z")
When selecting the Home icon it says “This site can’t be reached Check if there is a typo in homey. DNS\_PROBE\_FINISHED\_NXDOMAIN --- ## [Alarm On/Off build flow, how to?](https://community.homey.app/t/alarm-on-off-build-flow-how-to/145319)
**Author:** [@Ganescha](https://community.homey.app/u/Ganescha)\ **Replies:** 3\ **Last updated:** [November 14, 2025, 11:29am UTC](https://community.homey.app/t/alarm-on-off-build-flow-how-to/145319 "2025-11-14T11:29:03Z")
Hi, I have some Ikea door sensors and a Siren connected together and use it as an alarm system. Works great. But I want a button to turn the flows off temporarily and back on. I made a virtual device, mode. I made a flo… --- ## [Advanced Flow Issue AC Unit](https://community.homey.app/t/advanced-flow-issue-ac-unit/145309)
**Author:** [@homeynewbie](https://community.homey.app/u/homeynewbie)\ **Replies:** 1\ **Last updated:** [November 14, 2025, 10:29am UTC](https://community.homey.app/t/advanced-flow-issue-ac-unit/145309 "2025-11-14T10:29:11Z")
Hello so I am trying to set up a flow to control my AC unit (which also acts as a heater) the issue I have is people keep leaving the doors open. So I am using a shelly door switch and its connected to a homey bridge… --- ## [Energy tab called from within custom dashboard](https://community.homey.app/t/energy-tab-called-from-within-custom-dashboard/145233)
**Author:** [@Frank\_Kuhlman](https://community.homey.app/u/Frank_Kuhlman)\ **Replies:** 1\ **Last updated:** [November 13, 2025, 10:02pm UTC](https://community.homey.app/t/energy-tab-called-from-within-custom-dashboard/145233 "2025-11-13T22:02:49Z")
is it posible to “call” the energy tab from within a custom dashboard. this would make a lot of sense if the dashboard is a “locked” interface and mpounted against the wall for example. just call the energy display via a… --- ## [Don't put a magsafe charger near your homey](https://community.homey.app/t/dont-put-a-magsafe-charger-near-your-homey/145087)
**Author:** [@Yann\_Liqueur](https://community.homey.app/u/Yann_Liqueur)\ **Replies:** 7\ **Last updated:** [November 13, 2025, 8:40pm UTC](https://community.homey.app/t/dont-put-a-magsafe-charger-near-your-homey/145087 "2025-11-13T20:40:28Z")
I’m am rebuilding my ‘homelab’ , I wanted to put an old iPhone with homey dashboard to monitor some devices… i’ts an official Apple Magsafe charger - when no iPhone is connected I have the nice spectrum circling… when … --- ## [HomeKitty/Google integration vs Matter Bridge vs Multi-Admin](https://community.homey.app/t/homekitty-google-integration-vs-matter-bridge-vs-multi-admin/145296)
**Author:** [@Caesar](https://community.homey.app/u/Caesar)\ **Replies:** 2\ **Last updated:** [November 13, 2025, 7:30pm UTC](https://community.homey.app/t/homekitty-google-integration-vs-matter-bridge-vs-multi-admin/145296 "2025-11-13T19:30:43Z")
Given we now have at least three ways to add devices to several ecosystems: Google integration and HomeKitty are one way, and can cover almost anything. Matter bridge are also one way and only for matter devices? Multi… --- ## [Sunset -delay](https://community.homey.app/t/sunset-delay/145291)
**Author:** [@Hjalte\_Nielsen](https://community.homey.app/u/Hjalte_Nielsen)\ **Replies:** 2\ **Last updated:** [November 13, 2025, 3:35pm UTC](https://community.homey.app/t/sunset-delay/145291 "2025-11-13T15:35:13Z")
How is i possible to make a delay in the sunset so it turns on/off 60 minutes after sunset instead of before? --- ## [Homey as Matter Bridge](https://community.homey.app/t/homey-as-matter-bridge/110394)
**Author:** [@rcaceiro](https://community.homey.app/u/rcaceiro)\ **Replies:** 6\ **Last updated:** [November 13, 2025, 12:22pm UTC](https://community.homey.app/t/homey-as-matter-bridge/110394 "2025-11-13T12:22:48Z")
Hello everyone I am thinking to buy an Homey Pro but it supports be a Matter bidge and connect it to HomeKit, Smarthings or other as a Matter device? Thanks [Previous page](https://community.homey.app/c/questions-help/8.md?page=47) [Next page](https://community.homey.app/c/questions-help/8.md?page=49)