# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=46

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 47

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## [Ring will install on Homey shortly](https://community.homey.app/t/ring-will-install-on-homey-shortly/146115)

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**Author:** [@Chuck](https://community.homey.app/u/Chuck)\
**Replies:** 4\
**Last updated:** [November 29, 2025, 3:49pm UTC](https://community.homey.app/t/ring-will-install-on-homey-shortly/146115 "2025-11-29T15:49:26Z")

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I received my Homey Pro yesterday. I’ve been trying to install Homey apps like for Ring but it never installs, it just sits there. I’m trying to install the version for the Homey Pro, not the cloud. I tried installing …

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## [Help “ my first flow”](https://community.homey.app/t/help-my-first-flow/146058)

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**Author:** [@Fahad](https://community.homey.app/u/Fahad)\
**Replies:** 16\
**Last updated:** [November 29, 2025, 2:51pm UTC](https://community.homey.app/t/help-my-first-flow/146058 "2025-11-29T14:51:15Z")

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Dear Homey friends, I’m about to create my first ever flow… and it’s for the most sensitive room in the house — the one that requires wife approval granted :rofl: I need a simple, step-by-step guide for under-the-bed l…

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## [Marstek Venus API](https://community.homey.app/t/marstek-venus-api/142709)

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**Author:** [@Arko\_Goossens](https://community.homey.app/u/Arko_Goossens)\
**Replies:** 2\
**Last updated:** [November 29, 2025, 12:27pm UTC](https://community.homey.app/t/marstek-venus-api/142709 "2025-11-29T12:27:17Z")

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Hi, I got in contact with Marstek and they said its possible to get the Marstek working with homey trough their API. They send me their steps but i don’t understand anything or what to do. Can someone help me with this …

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## [Sonoff ZBMini (zigbee) to Homey Bridge](https://community.homey.app/t/sonoff-zbmini-zigbee-to-homey-bridge/55455)

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**Author:** [@llooijmans](https://community.homey.app/u/llooijmans)\
**Replies:** 11\
**Last updated:** [November 29, 2025, 10:40am UTC](https://community.homey.app/t/sonoff-zbmini-zigbee-to-homey-bridge/55455 "2025-11-29T10:40:40Z")

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I have a Homey Bridge and I have to say, it works great. However… I want to make my dumb light switches (the rocker switches) smart with a zigbee module in between. Price quality I arrive at the SONOFF ZBMINI smart switc…

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## [Migrated from Home 2016 to 2023, now no Hue bulbs can be restored](https://community.homey.app/t/migrated-from-home-2016-to-2023-now-no-hue-bulbs-can-be-restored/145904)

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**Author:** [@SWarnberg](https://community.homey.app/u/SWarnberg)\
**Replies:** 1\
**Last updated:** [November 29, 2025, 10:09am UTC](https://community.homey.app/t/migrated-from-home-2016-to-2023-now-no-hue-bulbs-can-be-restored/145904 "2025-11-29T10:09:56Z")

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I performed a migration according to Migrating from Homey Pro (2016 — 2019) to Homey Pro (Early 2023) – Homey Support. After migration (and the old Homey was powered off), none of my z-wave or Hue devices worked, which w…

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## [Tibber Heavy duty switch + water heater + on/off timer](https://community.homey.app/t/tibber-heavy-duty-switch-water-heater-on-off-timer/145996)

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**Author:** [@Bjorn\_Helleberg](https://community.homey.app/u/Bjorn_Helleberg)\
**Replies:** 5\
**Last updated:** [November 29, 2025, 9:22am UTC](https://community.homey.app/t/tibber-heavy-duty-switch-water-heater-on-off-timer/145996 "2025-11-29T09:22:53Z")

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Hi there, I have tried to create an ADV flow with my homey pro. I am trying to set the Water heater to turn on at specific times, and then turn it off again when not used. So the idea, is to turn it on an hour+ before …

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## [Tesla Energy Control](https://community.homey.app/t/tesla-energy-control/146092)

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**Author:** [@SirSh0rty](https://community.homey.app/u/SirSh0rty)\
**Replies:** 0\
**Last updated:** [November 29, 2025, 12:03am UTC](https://community.homey.app/t/tesla-energy-control/146092 "2025-11-29T00:03:53Z")

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Is there any way the Official Tesla Energy App by @Diederik could be updated to allow control of my Powerwall? One key thing I’d like to do is to control the backup reserve %. My use case, is that when my electricity c…

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## [Home/Away location lagging](https://community.homey.app/t/home-away-location-lagging/115897)

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**Author:** [@Matthew\_Vennik](https://community.homey.app/u/Matthew_Vennik)\
**Replies:** 13\
**Last updated:** [November 28, 2025, 11:55pm UTC](https://community.homey.app/t/home-away-location-lagging/115897 "2025-11-28T23:55:16Z")

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Since I have upgraded from a Google Pixel 6 pro to a Google Pixel 8 pro, my home/away location is lagging, meaning it takes around 10 minutes to update. My wife has a Google Pixel 6A and her home/away location is set alm…

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## [Play unlimited amounts of personal music through Flow](https://community.homey.app/t/play-unlimited-amounts-of-personal-music-through-flow/146075)

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**Author:** [@Pyrohov\_Dmytro](https://community.homey.app/u/Pyrohov_Dmytro)\
**Replies:** 0\
**Last updated:** [November 28, 2025, 4:05pm UTC](https://community.homey.app/t/play-unlimited-amounts-of-personal-music-through-flow/146075 "2025-11-28T16:05:50Z")

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Hello everyone. I have my own media library with my audio tracks, and I would really like to play my tracks in Flow with lighting. My question is, how can I play an unlimited number of tracks? At the moment, I’m using Wi…

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## [Tuya Lamp](https://community.homey.app/t/tuya-lamp/146056)

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**Author:** [@Danny\_Daniels](https://community.homey.app/u/Danny_Daniels)\
**Replies:** 5\
**Last updated:** [November 28, 2025, 3:28pm UTC](https://community.homey.app/t/tuya-lamp/146056 "2025-11-28T15:28:35Z")

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I have several LSC GU 10 Spotlights. In the Tuya app (Android), I can choose both color and white. In the Homey Pro, there’s no card where I can select between color and white light. Is there a solution for this?

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## [Zibgee sensor and distance](https://community.homey.app/t/zibgee-sensor-and-distance/146030)

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**Author:** [@zinoviyky](https://community.homey.app/u/zinoviyky)\
**Replies:** 5\
**Last updated:** [November 28, 2025, 11:11am UTC](https://community.homey.app/t/zibgee-sensor-and-distance/146030 "2025-11-28T11:11:59Z")

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Hello, I just bought the SONOFF SNZB-02P sensor to install in my bedroom. I paired it with my Homey Pro box. Everything works fine, but after a few minutes, the sensor is no longer paired with the Homey Pro box. I thou…

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## [Rasberry PI](https://community.homey.app/t/rasberry-pi/145995)

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**Author:** [@Carter](https://community.homey.app/u/Carter)\
**Replies:** 7\
**Last updated:** [November 28, 2025, 10:37am UTC](https://community.homey.app/t/rasberry-pi/145995 "2025-11-28T10:37:56Z")

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Hi, Not sure if this is the correct section, I’m looking at setting up a Rasberry PI 5 for my Homey, I looked but didn’t see anything in the forum or knowledge base so I was hoping someone here would have any info on wh…

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## [Exporting Homey Insight variable history with high resolution](https://community.homey.app/t/exporting-homey-insight-variable-history-with-high-resolution/146034)

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**Author:** [@Rasket787](https://community.homey.app/u/Rasket787)\
**Replies:** 1\
**Last updated:** [November 27, 2025, 9:02pm UTC](https://community.homey.app/t/exporting-homey-insight-variable-history-with-high-resolution/146034 "2025-11-27T21:02:58Z")

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Hi all, I’m trying to access historical data from a Homey variable in HomeyScript. I need to know exact timestamps when a variable changed to a certain value, but as far as I understand, HomeyScript and Flows only allow…

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## [Problem with Zonnepanelen app (Value not wright)](https://community.homey.app/t/problem-with-zonnepanelen-app-value-not-wright/133798)

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**Author:** [@LX001](https://community.homey.app/u/LX001)\
**Replies:** 5\
**Last updated:** [November 27, 2025, 8:50pm UTC](https://community.homey.app/t/problem-with-zonnepanelen-app-value-not-wright/133798 "2025-11-27T20:50:39Z")

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Hi All, I have a problem with the zonnepanelen app and Enphase Envoy. The app gives me 5 watt input but it is actually 1800 watt. It worked great for a very long time, but now the values ar not wright anymore. Is there s…

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## [A TAG with who started the flow](https://community.homey.app/t/a-tag-with-who-started-the-flow/66171)

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**Author:** [@janrikard](https://community.homey.app/u/janrikard)\
**Replies:** 13\
**Last updated:** [November 27, 2025, 4:06pm UTC](https://community.homey.app/t/a-tag-with-who-started-the-flow/66171 "2025-11-27T16:06:45Z")

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Hi I wonder if its possible to know who started a flow so the flow can send a push-message to the person?

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## [ADV flow for namron wheel dimmers](https://community.homey.app/t/adv-flow-for-namron-wheel-dimmers/145949)

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**Author:** [@Bjorn\_Helleberg](https://community.homey.app/u/Bjorn_Helleberg)\
**Replies:** 9\
**Last updated:** [November 27, 2025, 9:44am UTC](https://community.homey.app/t/adv-flow-for-namron-wheel-dimmers/145949 "2025-11-27T09:44:38Z")

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Hi there, I got an issue with advanced homey pro flow, trying to set my Namron (Wheel) dimmers to turn off and on at certain times of the day. And give various light settings. Could someone offer me assistance to why t…

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## [Aqara Smart Light Switch H2 - Matter Pairing doesnt show dedicated smart switch](https://community.homey.app/t/aqara-smart-light-switch-h2-matter-pairing-doesnt-show-dedicated-smart-switch/145908)

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**Author:** [@aesubs](https://community.homey.app/u/aesubs)\
**Replies:** 1\
**Last updated:** [November 26, 2025, 9:50pm UTC](https://community.homey.app/t/aqara-smart-light-switch-h2-matter-pairing-doesnt-show-dedicated-smart-switch/145908 "2025-11-26T21:50:57Z")

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Hello Has anyone else run into this? The bottom most, “smart only” button shows up in HomeKit, but only the top 3 physical/smart buttons show up when paired with homey. Im not sure if it’s relevant but I always pair m…

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## [Unable to connect to Google Home](https://community.homey.app/t/unable-to-connect-to-google-home/145886)

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**Author:** [@Rudi\_Hendrix](https://community.homey.app/u/Rudi_Hendrix)\
**Replies:** 8\
**Last updated:** [November 26, 2025, 9:36pm UTC](https://community.homey.app/t/unable-to-connect-to-google-home/145886 "2025-11-26T21:36:30Z")

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The connection between Google Home and Homey is gone. If I switch the toggle in the Homey app it notifies me of the following: If I try to relink the account in my Google Home app: What did I miss?

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## [Hue motion sensor - device has left the zigbee network](https://community.homey.app/t/hue-motion-sensor-device-has-left-the-zigbee-network/106760)

<div class="topic-metadata">

**Author:** [@Rob\_Scherpenzeel](https://community.homey.app/u/Rob_Scherpenzeel)\
**Replies:** 4\
**Last updated:** [November 26, 2025, 5:28am UTC](https://community.homey.app/t/hue-motion-sensor-device-has-left-the-zigbee-network/106760 "2025-11-26T05:28:45Z")

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Homey pro 2023 Hue motion sensors of 3 different types (2 versions indoor, 1 outdoor) About 80 lights hue Hue without the bridge 2.0.51 app For some time, I experience the error: The device has left the zigbee netwo…

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## [Yale Matter Lock Not Working](https://community.homey.app/t/yale-matter-lock-not-working/145808)

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**Author:** [@SenatorStev](https://community.homey.app/u/SenatorStev)\
**Replies:** 12\
**Last updated:** [November 26, 2025, 2:36am UTC](https://community.homey.app/t/yale-matter-lock-not-working/145808 "2025-11-26T02:36:24Z")

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I just setup my Homey Pro and my first device I’m attempting to connect is the Yale Smart Lock for Matter. The device is advertised for Google, but states it should work with any matter hub. After some fiddling I was abl…

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## [Homey gets stuck/crashes/is offline](https://community.homey.app/t/homey-gets-stuck-crashes-is-offline/144986)

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**Author:** [@Daniel\_Bhalla](https://community.homey.app/u/Daniel_Bhalla)\
**Replies:** 18\
**Last updated:** [November 26, 2025, 1:22am UTC](https://community.homey.app/t/homey-gets-stuck-crashes-is-offline/144986 "2025-11-26T01:22:45Z")

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Hi, I am experiencing issues with Homey Pro (Homey Pro (Early 2019)) since several weeks. It keeps going offline after some time. After rebooting (pulling plug and then reconnecting to power) it works, then after some da…

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## [Eufy FamiLock S3 Max](https://community.homey.app/t/eufy-familock-s3-max/145751)

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**Author:** [@Anthony\_Cornacchia](https://community.homey.app/u/Anthony_Cornacchia)\
**Replies:** 3\
**Last updated:** [November 25, 2025, 11:13pm UTC](https://community.homey.app/t/eufy-familock-s3-max/145751 "2025-11-25T23:13:58Z")

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does this work with homey?

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## [Addig Homey Bridge as a extender to Home Pro 2023?](https://community.homey.app/t/addig-homey-bridge-as-a-extender-to-home-pro-2023/77588)

<div class="topic-metadata">

**Author:** [@Senad\_Aruc](https://community.homey.app/u/Senad_Aruc)\
**Replies:** 73\
**Last updated:** [November 25, 2025, 10:01pm UTC](https://community.homey.app/t/addig-homey-bridge-as-a-extender-to-home-pro-2023/77588 "2025-11-25T22:01:15Z")

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Hello, I received my Homey Pro 2023 and I also have the Homey Bridge so how can I use the bridge as a extender for my signals on second floor? Thanks,

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## [Authentication for java webapplication](https://community.homey.app/t/authentication-for-java-webapplication/145892)

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**Author:** [@Wouter\_Verbraak](https://community.homey.app/u/Wouter_Verbraak)\
**Replies:** 6\
**Last updated:** [November 25, 2025, 8:29pm UTC](https://community.homey.app/t/authentication-for-java-webapplication/145892 "2025-11-25T20:29:19Z")

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Hi, I am trying to retrieve device from my Homey Pro data for a java based web application. Please help me to setup authentication for cloud login. I setup a client\_ID and client\_SECRET via Web API, but Claude tells me…

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## [Homey Pro - Which Values are the ones to enable Energy Tab Visualization](https://community.homey.app/t/homey-pro-which-values-are-the-ones-to-enable-energy-tab-visualization/145871)

<div class="topic-metadata">

**Author:** [@Christian\_Walter](https://community.homey.app/u/Christian_Walter)\
**Replies:** 2\
**Last updated:** [November 25, 2025, 7:19pm UTC](https://community.homey.app/t/homey-pro-which-values-are-the-ones-to-enable-energy-tab-visualization/145871 "2025-11-25T19:19:45Z")

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Dear Homey Community, since days I try to feed my Homey with values that enable Energy Tab Visualization. I can handle virtual machines, mod bus request and extended flows to feed variables with values. BUT: I still d…

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## [Motorola App Homey not change presence](https://community.homey.app/t/motorola-app-homey-not-change-presence/144843)

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**Author:** [@NeosS](https://community.homey.app/u/NeosS)\
**Replies:** 9\
**Last updated:** [November 25, 2025, 8:10am UTC](https://community.homey.app/t/motorola-app-homey-not-change-presence/144843 "2025-11-25T08:10:31Z")

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Hi everyone I’m having an issue with Presence Detection in the Homey Android app. I’m using a Motorola G24, and Homey does not detect when I leave home. The presence status always remains as “At Home”, even when I’m aw…

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## [Changing router and ... almost nothing works!](https://community.homey.app/t/changing-router-and-almost-nothing-works/145774)

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**Author:** [@Philippe\_Fedele](https://community.homey.app/u/Philippe_Fedele)\
**Replies:** 6\
**Last updated:** [November 24, 2025, 6:59pm UTC](https://community.homey.app/t/changing-router-and-almost-nothing-works/145774 "2025-11-24T18:59:41Z")

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Hello, after receiving a new router from my internet provider (Sunrise, in Switzerland), almost all my Fibaro FGR-223 Roller Shutter modules (Z-wave) have stopped working: they appear in the app but no longer respond to …

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## [FlowBits Tutorial Request](https://community.homey.app/t/flowbits-tutorial-request/145541)

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**Author:** [@Gabriel\_Pedrosa\_Mach](https://community.homey.app/u/Gabriel_Pedrosa_Mach)\
**Replies:** 2\
**Last updated:** [November 24, 2025, 6:43pm UTC](https://community.homey.app/t/flowbits-tutorial-request/145541 "2025-11-24T18:43:33Z")

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Hello, I recently installed the FlowBits app by Bas Milius, but I can’t find any documentation on how to use it. The app description says “Small bits of logic, big difference in your Flows,” but I’m unsure what features …

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## [Best outdoor light bulbs? Especially for reaching out a distance](https://community.homey.app/t/best-outdoor-light-bulbs-especially-for-reaching-out-a-distance/145851)

<div class="topic-metadata">

**Author:** [@Mitch\_King](https://community.homey.app/u/Mitch_King)\
**Replies:** 1\
**Last updated:** [November 24, 2025, 6:03pm UTC](https://community.homey.app/t/best-outdoor-light-bulbs-especially-for-reaching-out-a-distance/145851 "2025-11-24T18:03:09Z")

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I’m installing outdoor lightbulbs in my walkway and driveway which goes as far as 300ft to the road. I currently have an Aqara 2 load switch installed but it does not dim. First option is to replace my current led ligh…

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## [Web app crashes when trying to add a tag/label](https://community.homey.app/t/web-app-crashes-when-trying-to-add-a-tag-label/145776)

<div class="topic-metadata">

**Author:** [@Nlesdain](https://community.homey.app/u/Nlesdain)\
**Replies:** 12\
**Last updated:** [November 24, 2025, 5:31pm UTC](https://community.homey.app/t/web-app-crashes-when-trying-to-add-a-tag-label/145776 "2025-11-24T17:31:49Z")

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I have a big problem since yesterday : Whenever I try to use a label/tag in an advanced flow, the web app crashes… I tried to change browser, computer, to reboot Homey Pro, nothing changes ! For example, when I click …

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