# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=41

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 42

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## [Google Chromecast problem(s)](https://community.homey.app/t/google-chromecast-problem-s/148004)

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**Author:** [@alfbar](https://community.homey.app/u/alfbar)\
**Replies:** 4\
**Last updated:** [December 31, 2025, 11:46am UTC](https://community.homey.app/t/google-chromecast-problem-s/148004 "2025-12-31T11:46:25Z")

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Hello, I would like to understand why, since moving last year to the new Homey pro from the old round one, I’m having problems with the Google Chromecast app. When I’m trying to connect with any of my audio chromecast d…

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## [Homey PRO loses wifi](https://community.homey.app/t/homey-pro-loses-wifi/148198)

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**Author:** [@Niklas\_Lindberg](https://community.homey.app/u/Niklas_Lindberg)\
**Replies:** 2\
**Last updated:** [December 31, 2025, 11:21am UTC](https://community.homey.app/t/homey-pro-loses-wifi/148198 "2025-12-31T11:21:46Z")

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My PRO loses Wifi intermittent, I have a Deco M9 plus router, i have tried with both dynamic and fix IP adress on 2,4 mhz and it still loses connection

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## [DK-energy](https://community.homey.app/t/dk-energy/148193)

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**Author:** [@Claus\_Jacobsen](https://community.homey.app/u/Claus_Jacobsen)\
**Replies:** 0\
**Last updated:** [December 31, 2025, 9:10am UTC](https://community.homey.app/t/dk-energy/148193 "2025-12-31T09:10:06Z")

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somebody know why DK-energy is not working?

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## [Problem to connect Aqara Hub M3 to a Homey SHS](https://community.homey.app/t/problem-to-connect-aqara-hub-m3-to-a-homey-shs/148132)

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**Author:** [@Markus\_07](https://community.homey.app/u/Markus_07)\
**Replies:** 4\
**Last updated:** [December 31, 2025, 3:11am UTC](https://community.homey.app/t/problem-to-connect-aqara-hub-m3-to-a-homey-shs/148132 "2025-12-31T03:11:21Z")

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Hello everyone, I have been trying for a few days to connect my Bridge (Aqara Hub M3) to a Homey SHS. The goal is to integrate the two paired devices (Aqara Smart Lock U200 and a door sensor) into my Homey environment, …

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## [Reolink doorbell flow won't work](https://community.homey.app/t/reolink-doorbell-flow-wont-work/148166)

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**Author:** [@Reemsons](https://community.homey.app/u/Reemsons)\
**Replies:** 3\
**Last updated:** [December 30, 2025, 9:05pm UTC](https://community.homey.app/t/reolink-doorbell-flow-wont-work/148166 "2025-12-30T21:05:41Z")

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I’ve bought a Reolink doorbell (D340W). Strangely enough, in the Homey app I can’t find any flow trigger like “When the doorbell rings.” Instead, I only see some odd IF triggers, such as: The tamper alarm turned on (d…

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## [\[HomeKit Controller\] Aqara FP2 - Multi-presence detection](https://community.homey.app/t/homekit-controller-aqara-fp2-multi-presence-detection/148146)

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**Author:** [@Bastien](https://community.homey.app/u/Bastien)\
**Replies:** 1\
**Last updated:** [December 30, 2025, 8:31pm UTC](https://community.homey.app/t/homekit-controller-aqara-fp2-multi-presence-detection/148146 "2025-12-30T20:31:41Z")

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Hello everyone, I am creating this post because I have encountered an issue with using the Aqara FP2 via HomeKit Controller since this detector was released. The app and the FP2 are up to date, but it seems that HomeKi…

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## [Help. Can’t figure out sunset/sunrise for lights](https://community.homey.app/t/help-can-t-figure-out-sunset-sunrise-for-lights/148050)

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**Author:** [@Mike\_Varni](https://community.homey.app/u/Mike_Varni)\
**Replies:** 7\
**Last updated:** [December 30, 2025, 8:15pm UTC](https://community.homey.app/t/help-can-t-figure-out-sunset-sunrise-for-lights/148050 "2025-12-30T20:15:12Z")

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I am struggling setting my homey pro to set up basic lighting on/off with sunset/sunrise. This needs to adjust with the clock daily. i have used smarthings before and it’s a simple task! Not sure what I’m missing

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## [Trouble connecting guest user to my homey](https://community.homey.app/t/trouble-connecting-guest-user-to-my-homey/148162)

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**Author:** [@Jes\_Eriksen](https://community.homey.app/u/Jes_Eriksen)\
**Replies:** 4\
**Last updated:** [December 30, 2025, 7:02pm UTC](https://community.homey.app/t/trouble-connecting-guest-user-to-my-homey/148162 "2025-12-30T19:02:40Z")

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I have tried to Connect a guest user to my Homey Pro but can’t get it to work. I’m adding the user in my app and sending the link by mail or AirDrop to the user. The user have an Homey account setup on an Ipad without …

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## [\[Info\] Homey - Homey Bridge - Homey Pro Maximums / Limitations](https://community.homey.app/t/info-homey-homey-bridge-homey-pro-maximums-limitations/51811)

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**Author:** [@Dijker](https://community.homey.app/u/Dijker)\
**Replies:** 66\
**Last updated:** [December 30, 2025, 6:34pm UTC](https://community.homey.app/t/info-homey-homey-bridge-homey-pro-maximums-limitations/51811 "2025-12-30T18:34:03Z")

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Seeing a couple of questions and suggestions about combinations that are just not possible I want to clarify some of the limitations. As from the Launch of the Homey Bridge 7th September 2021 Homey is a mobile “App” con…

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## [Push message with picture video doorbell and action for opening gate](https://community.homey.app/t/push-message-with-picture-video-doorbell-and-action-for-opening-gate/148058)

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**Author:** [@Jeroen\_Coenradi](https://community.homey.app/u/Jeroen_Coenradi)\
**Replies:** 6\
**Last updated:** [December 30, 2025, 2:15pm UTC](https://community.homey.app/t/push-message-with-picture-video-doorbell-and-action-for-opening-gate/148058 "2025-12-30T14:15:31Z")

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Hello there, I’m looking for a flow like this: Doorbell rings Push notification with snapshot to mobile In this push notification a question to open the gate yes/no How can I make this?

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## [Aqara Temperature sensors drop out](https://community.homey.app/t/aqara-temperature-sensors-drop-out/103892)

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**Author:** [@Jamie\_Higgs](https://community.homey.app/u/Jamie_Higgs)\
**Replies:** 14\
**Last updated:** [December 30, 2025, 2:01pm UTC](https://community.homey.app/t/aqara-temperature-sensors-drop-out/103892 "2025-12-30T14:01:34Z")

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I have about 10 of the Aqara temperature and humidity sensors, I find that some of them just stop reporting info after a while. The battery section on the device says full, if I single press the button on the sensor it g…

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## [MQTT discovery Supla-PL problem](https://community.homey.app/t/mqtt-discovery-supla-pl-problem/147655)

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**Author:** [@Marcin\_Krysk](https://community.homey.app/u/Marcin_Krysk)\
**Replies:** 4\
**Last updated:** [December 30, 2025, 12:42pm UTC](https://community.homey.app/t/mqtt-discovery-supla-pl-problem/147655 "2025-12-30T12:42:13Z")

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Hello. I have devices from Poland running Supla software that share data based on MQTT discovery. I’m trying to integrate them with Homey Self-Server. I have an external broker, Mosquitto. I tried to do it this way. I in…

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## [Homey can't see Light Out status](https://community.homey.app/t/homey-cant-see-light-out-status/148091)

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**Author:** [@Reemsons](https://community.homey.app/u/Reemsons)\
**Replies:** 4\
**Last updated:** [December 29, 2025, 10:44pm UTC](https://community.homey.app/t/homey-cant-see-light-out-status/148091 "2025-12-29T22:44:05Z")

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I have a set of Zigbee GU10 bulbs at home. I control them with an IKEA Zigbee switch. It works great. Except… Homey does detect when I turn the light on using the switch. The tile in the app turns white instead of light…

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## [Exposed capabilities of IKEA BILRESA dual button Matter remote](https://community.homey.app/t/exposed-capabilities-of-ikea-bilresa-dual-button-matter-remote/148101)

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**Author:** [@FredrikFurtenbach](https://community.homey.app/u/FredrikFurtenbach)\
**Replies:** 3\
**Last updated:** [December 29, 2025, 7:23pm UTC](https://community.homey.app/t/exposed-capabilities-of-ikea-bilresa-dual-button-matter-remote/148101 "2025-12-29T19:23:20Z")

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Hi everyone. I’m playing around with a few of the new IKEA Matter devices on my new standalone Homey server. Everything seems to work fairly well, but I’m having a problem that could very well be due to a severe lack of…

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## [Homey Pro '23 Google Home Zones, Flows & more](https://community.homey.app/t/homey-pro-23-google-home-zones-flows-more/140689)

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**Author:** [@Heinrich\_80](https://community.homey.app/u/Heinrich_80)\
**Replies:** 6\
**Last updated:** [December 29, 2025, 6:40pm UTC](https://community.homey.app/t/homey-pro-23-google-home-zones-flows-more/140689 "2025-12-29T18:40:00Z")

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Hi, I have a Homey Pro ‘23 and set it up with zones, devices and flows. Now i have connected it to google home and it is synced. For some reason i do not see any of my zones in home, nor do it see favorite flows in the …

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## [Help adding user to my home](https://community.homey.app/t/help-adding-user-to-my-home/147998)

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**Author:** [@Marc\_Jurriens](https://community.homey.app/u/Marc_Jurriens)\
**Replies:** 4\
**Last updated:** [December 29, 2025, 1:17pm UTC](https://community.homey.app/t/help-adding-user-to-my-home/147998 "2025-12-29T13:17:40Z")

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I have homey running (SHS) and have to add my wife so she can use the app to. When I was using homey pro this already worked but for some reason I cannot seem to be able to invite her to the new server… That is to say, I…

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## [Ecovacs Deebot Omni X8 won´t connect using Matter over WiFi](https://community.homey.app/t/ecovacs-deebot-omni-x8-won-t-connect-using-matter-over-wifi/148006)

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**Author:** [@naehle](https://community.homey.app/u/naehle)\
**Replies:** 4\
**Last updated:** [December 29, 2025, 7:28am UTC](https://community.homey.app/t/ecovacs-deebot-omni-x8-won-t-connect-using-matter-over-wifi/148006 "2025-12-29T07:28:13Z")

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Hi, I just received the Ecovacs Deebot Omni X8. Setup is done, WLAN SSID is IoT. Homey´s WLAN SSID is homey, and for the sake of accuracy, Apple TV´s WLAN SSID is Fritzchen. They are all sharing the same IP range, thou…

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## [Zigbee soil moisture sensor integration](https://community.homey.app/t/zigbee-soil-moisture-sensor-integration/147920)

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**Author:** [@OLU](https://community.homey.app/u/OLU)\
**Replies:** 6\
**Last updated:** [December 29, 2025, 2:34am UTC](https://community.homey.app/t/zigbee-soil-moisture-sensor-integration/147920 "2025-12-29T02:34:51Z")

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Soil moisture sensenors from thirdparty are suppoed to fit with Homey. Thus I bought 3 of them but i failed to connect any of them to homey. Someone could help me? Thanks

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## [Raspberry pi](https://community.homey.app/t/raspberry-pi/126205)

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**Author:** [@Leander\_Hautekeete](https://community.homey.app/u/Leander_Hautekeete)\
**Replies:** 4\
**Last updated:** [December 28, 2025, 11:01pm UTC](https://community.homey.app/t/raspberry-pi/126205 "2025-12-28T23:01:18Z")

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Hello is there a way one could use a raspberry pi with touchscreen and use it a a dashboard for controling homey ( with only homey visible on the screen). Just like on an ipad but on the pi 's touch screen

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## [Removing Homey Cloud](https://community.homey.app/t/removing-homey-cloud/146876)

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**Author:** [@Robert\_Lewis](https://community.homey.app/u/Robert_Lewis)\
**Replies:** 3\
**Last updated:** [December 27, 2025, 8:06am UTC](https://community.homey.app/t/removing-homey-cloud/146876 "2025-12-27T08:06:53Z")

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So when i was first looking Homey i registered for the cloud only verison. Before i purchased anything. So how can i remive this now so my only option in Homey Pro?

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## [Samsung AC unit - Energy monitoring](https://community.homey.app/t/samsung-ac-unit-energy-monitoring/148014)

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**Author:** [@Hass](https://community.homey.app/u/Hass)\
**Replies:** 0\
**Last updated:** [December 28, 2025, 7:53pm UTC](https://community.homey.app/t/samsung-ac-unit-energy-monitoring/148014 "2025-12-28T19:53:20Z")

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Hello! I have a Samsung air conditioner that I’ve connected with Homey, both through Sensibo and the native Samsung Smartthings app. I also have the standalone Samsung Smartthings iOS app which contains energy monitori…

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## [Honeywell EVOhome](https://community.homey.app/t/honeywell-evohome/147946)

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**Author:** [@WesleyB](https://community.homey.app/u/WesleyB)\
**Replies:** 5\
**Last updated:** [December 28, 2025, 4:50pm UTC](https://community.homey.app/t/honeywell-evohome/147946 "2025-12-28T16:50:26Z")

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Hey , I am totally new, i just received my first homey today, (homey pro 2026). I am configuring my first devices. Installed the honeywell evo home app, i can add my thermostates and my evohome zonecontrol. i can sync…

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## [What is best practice transferring from Bridge to Pro?](https://community.homey.app/t/what-is-best-practice-transferring-from-bridge-to-pro/147975)

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**Author:** [@Rob\_Kuiten](https://community.homey.app/u/Rob_Kuiten)\
**Replies:** 1\
**Last updated:** [December 28, 2025, 11:10am UTC](https://community.homey.app/t/what-is-best-practice-transferring-from-bridge-to-pro/147975 "2025-12-28T11:10:38Z")

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Hi there, I have a setup, made about 4 years ago. Building from the Ikea Tradfri gateway with a Google home puck to a Homey Bridge and about a years ago all devices went blanc on all the hubs. I think it was because the…

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## [SHS and Homey Bridge lack Homekit hub Experiments](https://community.homey.app/t/shs-and-homey-bridge-lack-homekit-hub-experiments/147943)

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**Author:** [@Brandon\_Roche](https://community.homey.app/u/Brandon_Roche)\
**Replies:** 1\
**Last updated:** [December 28, 2025, 12:52am UTC](https://community.homey.app/t/shs-and-homey-bridge-lack-homekit-hub-experiments/147943 "2025-12-28T00:52:33Z")

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Changed from Homey Pro 2023 to SHS last night. I was hoping to keep the Homey hub in HomeKit because my Govee lights worked flawlessly. Are there any plans to bring that functionality over to SHS/Bridge?

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## [Aqara Motion Sensor P2](https://community.homey.app/t/aqara-motion-sensor-p2/147942)

<div class="topic-metadata">

**Author:** [@JMDPC](https://community.homey.app/u/JMDPC)\
**Replies:** 1\
**Last updated:** [December 28, 2025, 12:49am UTC](https://community.homey.app/t/aqara-motion-sensor-p2/147942 "2025-12-28T00:49:33Z")

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II am trying to connect this matter sensor to Homey Self Hosted. The sensor gets added to Homey and then a small window pops up says searching for device and then finally this times out and the sensor is not added. Any…

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## [Advanced Flow: HTTP Request Timeout](https://community.homey.app/t/advanced-flow-http-request-timeout/147917)

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**Author:** [@Callum\_Corrigan](https://community.homey.app/u/Callum_Corrigan)\
**Replies:** 3\
**Last updated:** [December 27, 2025, 9:53pm UTC](https://community.homey.app/t/advanced-flow-http-request-timeout/147917 "2025-12-27T21:53:25Z")

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Hi, I’m trying to integrate Homey Pro (2023) with MuteDeck installed on my laptop. In PowerShell on another device, I can run curl \`\`http://10.0.0.113:3491/v1/status which returns the following: StatusCode : 20…

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## [Zooz Zen30 switch won’t add to Homey even after firmware update](https://community.homey.app/t/zooz-zen30-switch-won-t-add-to-homey-even-after-firmware-update/147931)

<div class="topic-metadata">

**Author:** [@radiantm3](https://community.homey.app/u/radiantm3)\
**Replies:** 4\
**Last updated:** [December 27, 2025, 6:40pm UTC](https://community.homey.app/t/zooz-zen30-switch-won-t-add-to-homey-even-after-firmware-update/147931 "2025-12-27T18:40:56Z")

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Hi. I’m constantly getting this error when trying to add this dimmer switch to Homey. Someone in another thread mentioned they fixed the issue by updating the device firmware so I did that and the issue still exists. Any…

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## [Error - 433 MHz is not allowed in country: US - but i'm living in DE](https://community.homey.app/t/error-433-mhz-is-not-allowed-in-country-us-but-im-living-in-de/142170)

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**Author:** [@Aless](https://community.homey.app/u/Aless)\
**Replies:** 13\
**Last updated:** [December 27, 2025, 1:18pm UTC](https://community.homey.app/t/error-433-mhz-is-not-allowed-in-country-us-but-im-living-in-de/142170 "2025-12-27T13:18:21Z")

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Hi everyone, I’m trying to add my garage door opener via 433 MHz in Homey, but I keep getting the following error: Transmitting 433 MHz is not allowed in country: US The strange thing is: I live in Germany No …

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## [Apple TV pause/play set scene](https://community.homey.app/t/apple-tv-pause-play-set-scene/96237)

<div class="topic-metadata">

**Author:** [@Leen\_Struuk](https://community.homey.app/u/Leen_Struuk)\
**Replies:** 29\
**Last updated:** [December 27, 2025, 11:50am UTC](https://community.homey.app/t/apple-tv-pause-play-set-scene/96237 "2025-12-27T11:50:14Z")

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Hi all, I’m new here, just have my homey pro for a week, and man, I love this device! But… Ive been searching the forum and the internet but I really could not find the answer. I have an LG tv, Denon receiver and Apple…

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## [Can't reset my password](https://community.homey.app/t/cant-reset-my-password/94070)

<div class="topic-metadata">

**Author:** [@Jonathan\_77](https://community.homey.app/u/Jonathan_77)\
**Replies:** 10\
**Last updated:** [December 26, 2025, 9:15pm UTC](https://community.homey.app/t/cant-reset-my-password/94070 "2025-12-26T21:15:18Z")

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I have forgotten my password to my Homey account, but am still logged in on my mobile. When I select forgotten password and click on the link I receive via email, I am asked to log in with my current username and passwo…

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