# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=4

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 5

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## [MOVA P50 Pro Robo vacuum](https://community.homey.app/t/mova-p50-pro-robo-vacuum/149381)

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**Author:** [@Wiro\_Verdiesen](https://community.homey.app/u/Wiro_Verdiesen)\
**Replies:** 3\
**Last updated:** [September 4, 2026, 7:19pm UTC](https://community.homey.app/t/mova-p50-pro-robo-vacuum/149381 "2026-09-04T19:19:14Z")

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Hi there, I have a MOVA P50 Pro Vacuum robot. It is possible to use it with Google Home, but there does not seem to be an app for Homey Pro. Does anuone know how and if it can be integrated in Homey?

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## [Integration with Synco Living from Siemens](https://community.homey.app/t/integration-with-synco-living-from-siemens/159132)

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**Author:** [@Igor\_Damjanovic](https://community.homey.app/u/Igor_Damjanovic)\
**Replies:** 5\
**Last updated:** [September 4, 2026, 5:35pm UTC](https://community.homey.app/t/integration-with-synco-living-from-siemens/159132 "2026-09-04T17:35:52Z")

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Hi everybody I am having in the House the old Synco Living from Siemens QAX910 with a lot of Sensor and Buttons connected. I would like to modernize the sysrtem with Homey but not sure how shoild I proceed. Any help i…

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## [Unreliable Alarm (Native Homey Alarms) and/or flow](https://community.homey.app/t/unreliable-alarm-native-homey-alarms-and-or-flow/142380)

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**Author:** [@Niccolaos](https://community.homey.app/u/Niccolaos)\
**Replies:** 21\
**Last updated:** [September 4, 2026, 3:21pm UTC](https://community.homey.app/t/unreliable-alarm-native-homey-alarms-and-or-flow/142380 "2026-09-04T15:21:07Z")

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Hi, I have tried to search, but cannot find any relevant topics with the same issues I have. My apologies if I am mistaken and there are already topics on the same issue. Short description is that I am using my Homey to…

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## [Screenshot or capture flows](https://community.homey.app/t/screenshot-or-capture-flows/159168)

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**Author:** [@Kyle\_Jones](https://community.homey.app/u/Kyle_Jones)\
**Replies:** 3\
**Last updated:** [September 4, 2026, 2:26pm UTC](https://community.homey.app/t/screenshot-or-capture-flows/159168 "2026-09-04T14:26:08Z")

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Apologies if this has been asked before but is there a good way to capture or screenshot my Homey flows? I know I can take just a simple screenshots from my Mac on the simpler ones but for some of my LARGER flows, it’s …

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## [Unable to migrate Homey Pro (early 2019) to Homey Mini 2026](https://community.homey.app/t/unable-to-migrate-homey-pro-early-2019-to-homey-mini-2026/151815)

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**Author:** [@Toine\_Wolfs](https://community.homey.app/u/Toine_Wolfs)\
**Replies:** 6\
**Last updated:** [September 4, 2026, 7:58am UTC](https://community.homey.app/t/unable-to-migrate-homey-pro-early-2019-to-homey-mini-2026/151815 "2026-09-04T07:58:18Z")

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I have a Homey Pro (early 2019) that I want to replace with a Homey Pro mini. I follow the procedure exactly, but I cannot get the new Homey to start loading the backup: I make a backup of the old Homey; I turn off my …

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## [Tapo camera](https://community.homey.app/t/tapo-camera/147525)

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**Author:** [@Carlo\_Veraart1](https://community.homey.app/u/Carlo_Veraart1)\
**Replies:** 42\
**Last updated:** [September 3, 2026, 9:23pm UTC](https://community.homey.app/t/tapo-camera/147525 "2026-09-03T21:23:39Z")

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Just received the info that Taco camera’s are supported in Homey Pro. I installed, direct connection, but ‘live’ view is not working. See added print screen. Did I forgot something? How to finetune? Thanks for your quick…

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## [Indevolt battery](https://community.homey.app/t/indevolt-battery/148405)

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**Author:** [@Marco\_van\_den\_Baard](https://community.homey.app/u/Marco_van_den_Baard)\
**Replies:** 48\
**Last updated:** [September 3, 2026, 4:50pm UTC](https://community.homey.app/t/indevolt-battery/148405 "2026-09-03T16:50:29Z")

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Hi, is there someone who already has connected a Indevolt powerflex 2000 to a Homey pro. I know that the powerflex has an api, maybe someone already has some experience.

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## [Zigbee UX needs improvement](https://community.homey.app/t/zigbee-ux-needs-improvement/159104)

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**Author:** [@Chvalov](https://community.homey.app/u/Chvalov)\
**Replies:** 3\
**Last updated:** [September 3, 2026, 2:59pm UTC](https://community.homey.app/t/zigbee-ux-needs-improvement/159104 "2026-09-03T14:59:20Z")

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I’ve been using Homey for a while, and one thing that keeps frustrating me is the Zigbee experience. Before buying Homey, I expected Zigbee to work better than open-source solutions like Zigbee2MQTT, but that hasn’t been…

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## [Identify devices shown in Thread Tools](https://community.homey.app/t/identify-devices-shown-in-thread-tools/158947)

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**Author:** [@tequila\_sunrise](https://community.homey.app/u/tequila_sunrise)\
**Replies:** 7\
**Last updated:** [September 2, 2026, 6:06pm UTC](https://community.homey.app/t/identify-devices-shown-in-thread-tools/158947 "2026-09-02T18:06:39Z")

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Thread Tools displays devices with RLOC16 values. I’ve tried using Homey Developer Tools to determine/lookup RLOC16 values of the devices I have to no avail. I need a helping hand in identifying the devices.

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## [Somfy Zigbee motor?](https://community.homey.app/t/somfy-zigbee-motor/158030)

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**Author:** [@woto](https://community.homey.app/u/woto)\
**Replies:** 29\
**Last updated:** [September 2, 2026, 3:18pm UTC](https://community.homey.app/t/somfy-zigbee-motor/158030 "2026-09-02T15:18:14Z")

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Hey Guys looking at getting some electric roller blinds they have the Somfy Zigbee motor in them - I’m wondering can I connect directly to homey pro or do I need the Somfy switch and connect the blind through that - I h…

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## [Alexa Issue and My Transition from Homey to Home Assistant: What I Learned](https://community.homey.app/t/alexa-issue-and-my-transition-from-homey-to-home-assistant-what-i-learned/136235)

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**Author:** [@RogoGames](https://community.homey.app/u/RogoGames)\
**Replies:** 1\
**Last updated:** [September 2, 2026, 1:33pm UTC](https://community.homey.app/t/alexa-issue-and-my-transition-from-homey-to-home-assistant-what-i-learned/136235 "2026-09-02T13:33:33Z")

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Hello everyone, I’m writing this post to share my experience, in the hope that it may be helpful to other users or even to the developers of Homey. This is an honest testimony, born from years of use, many attempts to f…

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## [Alexa not recognizing new devices, issues with flows and Moods](https://community.homey.app/t/alexa-not-recognizing-new-devices-issues-with-flows-and-moods/133124)

<div class="topic-metadata">

**Author:** [@RogoGames](https://community.homey.app/u/RogoGames)\
**Replies:** 2\
**Last updated:** [September 2, 2026, 1:23pm UTC](https://community.homey.app/t/alexa-not-recognizing-new-devices-issues-with-flows-and-moods/133124 "2026-09-02T13:23:36Z")

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Hey everyone, I’m having some major issues with my Homey Alexa integration and wanted to see if anyone else is dealing with the same problems. New devices aren’t being recognized or added to Alexa anymore. Favorite fl…

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## [Bluetooth devices are dropped daily (v13.4.0)](https://community.homey.app/t/bluetooth-devices-are-dropped-daily-v13-4-0/157849)

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**Author:** [@Torbjorn\_Johansen](https://community.homey.app/u/Torbjorn_Johansen)\
**Replies:** 21\
**Last updated:** [September 1, 2026, 7:36pm UTC](https://community.homey.app/t/bluetooth-devices-are-dropped-daily-v13-4-0/157849 "2026-09-01T19:36:35Z")

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The last week all my bluetooth devices are uncontrollable after some time. plejd dimmers and an airthing device. No system changes and the devices have been working fine for over a year. A homey reboot resolves the prob…

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## [CubicSecure - alarm not triggering, LK app](https://community.homey.app/t/cubicsecure-alarm-not-triggering-lk-app/159012)

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**Author:** [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\
**Replies:** 0\
**Last updated:** [September 1, 2026, 1:41pm UTC](https://community.homey.app/t/cubicsecure-alarm-not-triggering-lk-app/159012 "2026-09-01T13:41:31Z")

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I triggered a leakage alarm for CubicSecure. The Android app showed notification and I got an email, but the Homey LK app did not trigger the alarm-when card. Anyone using the CubicSecure and have tested this? I reache…

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## [Error when controlling status](https://community.homey.app/t/error-when-controlling-status/158944)

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**Author:** [@Axel\_Bjork](https://community.homey.app/u/Axel_Bjork)\
**Replies:** 2\
**Last updated:** [September 1, 2026, 12:27pm UTC](https://community.homey.app/t/error-when-controlling-status/158944 "2026-09-01T12:27:44Z")

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Just switched my ISP, and after that, my wifi was “reset” and I had to connect all my devices again. My Homey Bridge however cant seem to connect to the wifi or something. I get this error Now this is what i’ve trie…

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## [Alexa Integration](https://community.homey.app/t/alexa-integration/133642)

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**Author:** [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\
**Replies:** 2\
**Last updated:** [September 1, 2026, 11:30am UTC](https://community.homey.app/t/alexa-integration/133642 "2026-09-01T11:30:43Z")

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Athoms recent email announcing updates when connecting to Google/Alexa have confused me somewhat. Using Homey skills in Alexa I have been successfully controlling my Homey devices using Alexa speech commends for quite s…

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## [List devices without energy usage values added](https://community.homey.app/t/list-devices-without-energy-usage-values-added/158995)

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**Author:** [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\
**Replies:** 2\
**Last updated:** [September 1, 2026, 7:39am UTC](https://community.homey.app/t/list-devices-without-energy-usage-values-added/158995 "2026-09-01T07:39:34Z")

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Does anybody know of a way to list all devices on my HP23 where I haven’t added their energy usage details? Now that Homey also lists those devices in its Energy results, I’d like to update these, but I have no overview…

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## [Some Matter-thread devices unreachable (Matter-error 0x00ac)](https://community.homey.app/t/some-matter-thread-devices-unreachable-matter-error-0x00ac/102373)

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**Author:** [@Jop\_Wingel](https://community.homey.app/u/Jop_Wingel)\
**Replies:** 13\
**Last updated:** [September 1, 2026, 7:16am UTC](https://community.homey.app/t/some-matter-thread-devices-unreachable-matter-error-0x00ac/102373 "2026-09-01T07:16:40Z")

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Last month, I’ve bought a Homey Pro 2023 since I wanted to have more flexibility (before then, I only had a couple of Nanoleaf matter-bulbs, and Eve matter-switches and matter-sensors in Apple homekit). Since update 10.3…

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## [Namron OTA - waiting for device to wake up](https://community.homey.app/t/namron-ota-waiting-for-device-to-wake-up/158936)

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**Author:** [@cel](https://community.homey.app/u/cel)\
**Replies:** 5\
**Last updated:** [August 31, 2026, 8:09pm UTC](https://community.homey.app/t/namron-ota-waiting-for-device-to-wake-up/158936 "2026-08-31T20:09:57Z")

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Now that Homey supprts OTA I have tried to update some Namron devices. I think I have managed to update one Namron zigbee device. All the others get stuck in "waiting for device to wake up " status. I managed to update …

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## [Pictogram Shelly 1L Gen3](https://community.homey.app/t/pictogram-shelly-1l-gen3/158964)

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**Author:** [@Pauline\_Kooy](https://community.homey.app/u/Pauline_Kooy)\
**Replies:** 6\
**Last updated:** [August 31, 2026, 3:10pm UTC](https://community.homey.app/t/pictogram-shelly-1l-gen3/158964 "2026-08-31T15:10:23Z")

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I’ve installed a Shelly 1L Gen3 in Homey via the Shelly app. It works very well. The app shows this default icon on the app tile: This icon looks like the Shelly 1L. So that’s fine and clearly recognizable. Today I …

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## [Question about a Zigbee End Device interview](https://community.homey.app/t/question-about-a-zigbee-end-device-interview/158958)

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**Author:** [@DirkG](https://community.homey.app/u/DirkG)\
**Replies:** 2\
**Last updated:** [August 31, 2026, 3:06pm UTC](https://community.homey.app/t/question-about-a-zigbee-end-device-interview/158958 "2026-08-31T15:06:58Z")

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I interviewed a battery-powered Zigbee presence sensor and received the following code: "ids": { "modelId": "TS0601", "manufacturerName": "\_TZE284\_ft7qqpx3" }, "endpoints": { "ieeeAddress": "a4:c1:38:…

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## [Connecting GoodWe All-in-one 1 to Homey](https://community.homey.app/t/connecting-goodwe-all-in-one-1-to-homey/158966)

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**Author:** [@Ben\_Roux](https://community.homey.app/u/Ben_Roux)\
**Replies:** 3\
**Last updated:** [August 31, 2026, 1:33pm UTC](https://community.homey.app/t/connecting-goodwe-all-in-one-1-to-homey/158966 "2026-08-31T13:33:40Z")

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How can I connect the inverter GW5K -EHA-G20 to Homey Pro 2023 ?

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## [Cannot select battery or P1 meter combined with Date/Time trigger](https://community.homey.app/t/cannot-select-battery-or-p1-meter-combined-with-date-time-trigger/158928)

<div class="topic-metadata">

**Author:** [@Peter\_Mienes](https://community.homey.app/u/Peter_Mienes)\
**Replies:** 4\
**Last updated:** [August 31, 2026, 10:22am UTC](https://community.homey.app/t/cannot-select-battery-or-p1-meter-combined-with-date-time-trigger/158928 "2026-08-31T10:22:08Z")

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When starting to create an advanced flow, and specifying a date/time trigger, I can’t select my (Zendure) battery nor my (Zendure) P1 dongle as an AND condition, because they’re not displayed. They ARE displayed just be…

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## [TT Lock integration](https://community.homey.app/t/tt-lock-integration/132172)

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**Author:** [@Fibbi](https://community.homey.app/u/Fibbi)\
**Replies:** 17\
**Last updated:** [August 30, 2026, 9:06pm UTC](https://community.homey.app/t/tt-lock-integration/132172 "2026-08-30T21:06:28Z")

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Anyone that has done the TT lock integration into Homey and willing to share the coding? I have been looking at this link and not beeing able to follow it to the end. any help would be appreciated

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## [Has anyone worked with Minoston Z-Wave Devices?](https://community.homey.app/t/has-anyone-worked-with-minoston-z-wave-devices/101702)

<div class="topic-metadata">

**Author:** [@Grant\_Lutz](https://community.homey.app/u/Grant_Lutz)\
**Replies:** 5\
**Last updated:** [August 30, 2026, 8:25pm UTC](https://community.homey.app/t/has-anyone-worked-with-minoston-z-wave-devices/101702 "2026-08-30T20:25:49Z")

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Has anyone worked with Minoston before? The hardware seems to be good and have had a good experience so far. I do get errors when turning off the unit. Specifically a time out.The unit does turn off but it is like the sy…

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## [Homey 2026 Or Self Hosted Server](https://community.homey.app/t/homey-2026-or-self-hosted-server/158917)

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**Author:** [@eddiebullman](https://community.homey.app/u/eddiebullman)\
**Replies:** 6\
**Last updated:** [August 30, 2026, 7:59pm UTC](https://community.homey.app/t/homey-2026-or-self-hosted-server/158917 "2026-08-30T19:59:37Z")

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I currently have a Homey Pro 2023 which most of the time is sitting with 200mb free memory do I need to switch to a New Homey Pro 2026 or Self Hosted Server. Would like to know peoples opinions which way to go or stay w…

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## [Target temperature capped at 35°C for imported climate entity](https://community.homey.app/t/target-temperature-capped-at-35-c-for-imported-climate-entity/158930)

<div class="topic-metadata">

**Author:** [@Julien\_B9](https://community.homey.app/u/Julien_B9)\
**Replies:** 4\
**Last updated:** [August 30, 2026, 7:38pm UTC](https://community.homey.app/t/target-temperature-capped-at-35-c-for-imported-climate-entity/158930 "2026-08-30T19:38:40Z")

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Hi, I’m importing a climate entity from Home Assistant into Homey using this app (v1.2.3). The entity is a spa/jacuzzi (SpaNET integration) whose actual valid range in Home Assistant is 5°C to 41°C — I’ve confirmed t…

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## [Anyone tried the Aqara Panel Hub S1 plus yet?](https://community.homey.app/t/anyone-tried-the-aqara-panel-hub-s1-plus-yet/137885)

<div class="topic-metadata">

**Author:** [@SandwichDeLuxe](https://community.homey.app/u/SandwichDeLuxe)\
**Replies:** 3\
**Last updated:** [August 30, 2026, 5:05pm UTC](https://community.homey.app/t/anyone-tried-the-aqara-panel-hub-s1-plus-yet/137885 "2026-08-30T17:05:43Z")

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Curious if it integrates will within the Homey ecosystem. I’m thinking of placing one at my wall, but I also read it cannot display Homey dashboards. So I will have to use Aqara dashboards, with Homey flows. It has matte…

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## [Can we restrict what users / guest can see and do in a Homey installation?](https://community.homey.app/t/can-we-restrict-what-users-guest-can-see-and-do-in-a-homey-installation/17558)

<div class="topic-metadata">

**Author:** [@Bohington](https://community.homey.app/u/Bohington)\
**Replies:** 18\
**Last updated:** [August 30, 2026, 1:28pm UTC](https://community.homey.app/t/can-we-restrict-what-users-guest-can-see-and-do-in-a-homey-installation/17558 "2026-08-30T13:28:08Z")

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I understand that Homey allows owner(s), manager(s), user(s) and guest(s) to access to the Homey installation. Where a Owner has full access to everything, guest is the lowest user permission level. I would like to kno…

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## [Two graphs on one Insight widget](https://community.homey.app/t/two-graphs-on-one-insight-widget/158916)

<div class="topic-metadata">

**Author:** [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\
**Replies:** 3\
**Last updated:** [August 30, 2026, 7:33am UTC](https://community.homey.app/t/two-graphs-on-one-insight-widget/158916 "2026-08-30T07:33:04Z")

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Does anyone know if it is possible to place 2 graphs (device values) on one insight widget in the dashboard. Or if anyone has devised a way to do that using one of the new widget Apps. The only way I (with Claudes help)…

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