# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=36

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 37

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## [Which Zigbee relay is 100% compatible with Homey Pro?](https://community.homey.app/t/which-zigbee-relay-is-100-compatible-with-homey-pro/149586)

<div class="topic-metadata">

**Author:** [@Raul\_Moraleda\_Castil](https://community.homey.app/u/Raul_Moraleda_Castil)\
**Replies:** 3\
**Last updated:** [January 19, 2026, 9:10pm UTC](https://community.homey.app/t/which-zigbee-relay-is-100-compatible-with-homey-pro/149586 "2026-01-19T21:10:09Z")

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I want to install a relay on my blinds, but I need it to be compatible with Homey Pro and Zigbee. The ones I had were Loratap SC500ZB, but it’s not being recognized properly. I need it to have percentage settings. Could …

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## [Playing a MP3 file on an old Sonos speaker](https://community.homey.app/t/playing-a-mp3-file-on-an-old-sonos-speaker/125633)

<div class="topic-metadata">

**Author:** [@Kim\_Nielsen](https://community.homey.app/u/Kim_Nielsen)\
**Replies:** 22\
**Last updated:** [January 19, 2026, 7:21pm UTC](https://community.homey.app/t/playing-a-mp3-file-on-an-old-sonos-speaker/125633 "2026-01-19T19:21:27Z")

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What’s the easiest way to play a MP3 file on an old Play5 speaker (gen. 1 and only S1 compatible). There are no “Say…” nor “Soundboard…” cards. I’ve tried the “Play URL…” card on my Dropbox and also OneDrive profiles, bu…

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## [Generic RF-remote](https://community.homey.app/t/generic-rf-remote/2190)

<div class="topic-metadata">

**Author:** [@HerrieMan](https://community.homey.app/u/HerrieMan)\
**Replies:** 45\
**Last updated:** [January 19, 2026, 6:24pm UTC](https://community.homey.app/t/generic-rf-remote/2190 "2026-01-19T18:24:10Z")

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Hi, I am looking to ‘pair’ a generic fixed-code rf-remote (cheap 433MHz device with 4 buttons) to Homey, but can’t seem to get it working. I’ve tried to install several apps that support rf devices (like klik-aan-klik-…

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## [eForsyning consumption data in Homey – anyone tried this?](https://community.homey.app/t/eforsyning-consumption-data-in-homey-anyone-tried-this/149581)

<div class="topic-metadata">

**Author:** [@JonesC](https://community.homey.app/u/JonesC)\
**Replies:** 1\
**Last updated:** [January 19, 2026, 3:37pm UTC](https://community.homey.app/t/eforsyning-consumption-data-in-homey-anyone-tried-this/149581 "2026-01-19T15:37:57Z")

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Hi everyone! I came across this guide on how to pull consumption data from eForsyning into Home Assistant (link below), and it got me thinking about whether something similar could be done for Homey — so I wanted to ope…

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## [Updated to Philips Hue Pro - Broke Homey Pro Mini Zigbee](https://community.homey.app/t/updated-to-philips-hue-pro-broke-homey-pro-mini-zigbee/148673)

<div class="topic-metadata">

**Author:** [@Alasdair\_Wilkie](https://community.homey.app/u/Alasdair_Wilkie)\
**Replies:** 6\
**Last updated:** [January 19, 2026, 2:02pm UTC](https://community.homey.app/t/updated-to-philips-hue-pro-broke-homey-pro-mini-zigbee/148673 "2026-01-19T14:02:37Z")

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Recently installed a Hue Bridge Pro to replace my two older Hue Bridges and get everything in one place, Home Pro Mini Zigbee is very very poor now, not picking up devices when they were rock solid etc. Philips Hue - I …

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## [Newbie Setting up Homey Pro Mini + Ikea Dirigera Hub (Zigbee)](https://community.homey.app/t/newbie-setting-up-homey-pro-mini-ikea-dirigera-hub-zigbee/149568)

<div class="topic-metadata">

**Author:** [@SeaDwella](https://community.homey.app/u/SeaDwella)\
**Replies:** 2\
**Last updated:** [January 19, 2026, 2:00pm UTC](https://community.homey.app/t/newbie-setting-up-homey-pro-mini-ikea-dirigera-hub-zigbee/149568 "2026-01-19T14:00:00Z")

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Hi, Just got my Homey Pro Mini which I’m trying to setup. I’ve spent 2-3 days reading / watching youtube videos but I’m stuck. Normally I tend to “get it” but for some reason I’ve hit a wall and I realised I need to ask…

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## [Cannot verify email – locked out of Homey account (Google Assistant blocked)](https://community.homey.app/t/cannot-verify-email-locked-out-of-homey-account-google-assistant-blocked/149520)

<div class="topic-metadata">

**Author:** [@Peter\_Heijne](https://community.homey.app/u/Peter_Heijne)\
**Replies:** 5\
**Last updated:** [January 18, 2026, 10:19pm UTC](https://community.homey.app/t/cannot-verify-email-locked-out-of-homey-account-google-assistant-blocked/149520 "2026-01-18T22:19:23Z")

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Hi, I’m locked out of my Homey account because my email address is not verified. Verification emails are not arriving at all (checked spam, retried multiple times). Because of this: Google Assistant cannot connect H…

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## [Let Homey ask for confirmation](https://community.homey.app/t/let-homey-ask-for-confirmation/3371)

<div class="topic-metadata">

**Author:** [@Pim\_de\_Vente](https://community.homey.app/u/Pim_de_Vente)\
**Replies:** 3\
**Last updated:** [January 18, 2026, 7:43pm UTC](https://community.homey.app/t/let-homey-ask-for-confirmation/3371 "2026-01-18T19:43:12Z")

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Hi there, I was wondering if I could let Homey ask me for confirmation when I program certain Flows. For example: When nobody is home, the lights are automatically turned on at sundown. Can I also set Homey to send me …

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## [How to create a new folder at the same level as Sessy / Growatt?](https://community.homey.app/t/how-to-create-a-new-folder-at-the-same-level-as-sessy-growatt/149510)

<div class="topic-metadata">

**Author:** [@Daniel\_123](https://community.homey.app/u/Daniel_123)\
**Replies:** 8\
**Last updated:** [January 18, 2026, 5:45pm UTC](https://community.homey.app/t/how-to-create-a-new-folder-at-the-same-level-as-sessy-growatt/149510 "2026-01-18T17:45:22Z")

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The “+ New Zone” doesn’t work., in the top right corner of the “blue circle with the +” either. (Web version) and via the phone app it keeps asking for part of: Sessy / Growatt

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## [Homey pro 2026 zigbee future home](https://community.homey.app/t/homey-pro-2026-zigbee-future-home/148917)

<div class="topic-metadata">

**Author:** [@Only\_Lilly](https://community.homey.app/u/Only_Lilly)\
**Replies:** 46\
**Last updated:** [January 18, 2026, 3:08pm UTC](https://community.homey.app/t/homey-pro-2026-zigbee-future-home/148917 "2026-01-18T15:08:51Z")

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I’m wondering if homey pro 2026 could handle 200-300 zigbee devices? I’m planning to be like 30 -40 end devices (smoke detectors, motion sensors, etc) and 180 -200 routers (smart plugs, lamps, wal switches, etc) The mai…

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## [Ring smart lighting transformer homey integration](https://community.homey.app/t/ring-smart-lighting-transformer-homey-integration/116922)

<div class="topic-metadata">

**Author:** [@Augeas](https://community.homey.app/u/Augeas)\
**Replies:** 2\
**Last updated:** [January 17, 2026, 11:20pm UTC](https://community.homey.app/t/ring-smart-lighting-transformer-homey-integration/116922 "2026-01-17T23:20:52Z")

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I have Ring Smart lighting devices, specifically the transformer to power my landscape lighting. I can find Cameras, Doorbells, Security devices in Homey Ring integration apps; however I cannot find smart lighting device…

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## [Homey bridge control AC using IR](https://community.homey.app/t/homey-bridge-control-ac-using-ir/146486)

<div class="topic-metadata">

**Author:** [@Killerbert](https://community.homey.app/u/Killerbert)\
**Replies:** 7\
**Last updated:** [January 17, 2026, 10:31pm UTC](https://community.homey.app/t/homey-bridge-control-ac-using-ir/146486 "2026-01-17T22:31:51Z")

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Hello, I would like to control the the AC. The AC is a bit older. Its controlled with IR. The Homey bridge can directly see the AC. I cant find a app for the bridge to control it. I have the following equipment: Hom…

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## [Transfer from Futurehome to Homey Pro](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651)

<div class="topic-metadata">

**Author:** [@Sverre\_Petter\_Olav\_A](https://community.homey.app/u/Sverre_Petter_Olav_A)\
**Replies:** 78\
**Last updated:** [January 17, 2026, 9:27pm UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651 "2026-01-17T21:27:39Z")

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I am currently using Futurehome (Norway) on my cabin, but are considering to move to Homey Pro since Futurehome are moving towards a subscription-fee. Would it be possible and easy to move my Futurehome EV-charger, the …

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## [No triggers visible from Unfolded Circle 3 web interface](https://community.homey.app/t/no-triggers-visible-from-unfolded-circle-3-web-interface/146692)

<div class="topic-metadata">

**Author:** [@Dirk\_Louwers](https://community.homey.app/u/Dirk_Louwers)\
**Replies:** 12\
**Last updated:** [January 17, 2026, 8:10pm UTC](https://community.homey.app/t/no-triggers-visible-from-unfolded-circle-3-web-interface/146692 "2026-01-17T20:10:51Z")

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Hi all, Just got my Unfolded Circle 3 remote in. Installed the Homey Pro app and it connected. However, on the unfolded circle web interface I can see most or all of my devices but no flows appear, which should presumab…

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## [Matter / Thread node not deleted correctly](https://community.homey.app/t/matter-thread-node-not-deleted-correctly/149476)

<div class="topic-metadata">

**Author:** [@Pascal\_Nohl](https://community.homey.app/u/Pascal_Nohl)\
**Replies:** 3\
**Last updated:** [January 17, 2026, 6:20pm UTC](https://community.homey.app/t/matter-thread-node-not-deleted-correctly/149476 "2026-01-17T18:20:08Z")

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I ran into what looks like an unrecoverable Matter state in Homey and I’d like to know if there is any supported way to clean this up. I shared a Matter device (Eve Door Contact) from Apple Home to Homey using Matter mu…

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## [Mobile Message to Everyone](https://community.homey.app/t/mobile-message-to-everyone/149469)

<div class="topic-metadata">

**Author:** [@Andrew\_Wiegerig](https://community.homey.app/u/Andrew_Wiegerig)\
**Replies:** 4\
**Last updated:** [January 17, 2026, 5:37pm UTC](https://community.homey.app/t/mobile-message-to-everyone/149469 "2026-01-17T17:37:46Z")

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Within the mobile message flow cards there is an option to send a message to “Everyone”. I can’t find any documentation to confirm which types of users this will send a message. Is it literally everyone including guests?…

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## [Broadlink rm pro +](https://community.homey.app/t/broadlink-rm-pro/149453)

<div class="topic-metadata">

**Author:** [@Richard\_Coates](https://community.homey.app/u/Richard_Coates)\
**Replies:** 3\
**Last updated:** [January 17, 2026, 4:13pm UTC](https://community.homey.app/t/broadlink-rm-pro/149453 "2026-01-17T16:13:14Z")

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hello for the last few days my bradlink rm pro + has not been working on homey its ok on the main broardlink app but not on the homey app I have uninstall it from homey and reinstalled it and it works ok for a day or 2 …

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## [App Store - not working apps - remove](https://community.homey.app/t/app-store-not-working-apps-remove/149447)

<div class="topic-metadata">

**Author:** [@Pascal\_Nohl](https://community.homey.app/u/Pascal_Nohl)\
**Replies:** 21\
**Last updated:** [January 17, 2026, 4:10pm UTC](https://community.homey.app/t/app-store-not-working-apps-remove/149447 "2026-01-17T16:10:09Z")

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Hello everyone, I came across an app in the App Store that no longer works: Panasonic Comfort Cloud. Similar apps on other platforms have stopped working as well, apparently because Panasonic changed its authentication …

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## [Advice on Zigbee vs WiFi for Shelly Flood Gen4](https://community.homey.app/t/advice-on-zigbee-vs-wifi-for-shelly-flood-gen4/149465)

<div class="topic-metadata">

**Author:** [@Carl\_Proescholdt](https://community.homey.app/u/Carl_Proescholdt)\
**Replies:** 1\
**Last updated:** [January 17, 2026, 3:15pm UTC](https://community.homey.app/t/advice-on-zigbee-vs-wifi-for-shelly-flood-gen4/149465 "2026-01-17T15:15:46Z")

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I just picked up a Shelly Flood Gen4. It looks like a nice unit with an external, extendable sensor cable. It has the ability to be set up using Zigbee or Matter over WiFi. Since I want to use several of these things …

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## [Read only status of knx adres](https://community.homey.app/t/read-only-status-of-knx-adres/149458)

<div class="topic-metadata">

**Author:** [@Richard\_Biz](https://community.homey.app/u/Richard_Biz)\
**Replies:** 0\
**Last updated:** [January 17, 2026, 12:26pm UTC](https://community.homey.app/t/read-only-status-of-knx-adres/149458 "2026-01-17T12:26:51Z")

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I want for a homey dashboard only read the status of a KNX adres (heating / cooling heatpump) without the ability of switching it. Looking for a simple on/off sensor or something like that. Or is the only option to use a…

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## [Using LLMs as a personal helper on troubleshooting and designing advanced flows](https://community.homey.app/t/using-llms-as-a-personal-helper-on-troubleshooting-and-designing-advanced-flows/149445)

<div class="topic-metadata">

**Author:** [@Caesar](https://community.homey.app/u/Caesar)\
**Replies:** 2\
**Last updated:** [January 17, 2026, 10:06am UTC](https://community.homey.app/t/using-llms-as-a-personal-helper-on-troubleshooting-and-designing-advanced-flows/149445 "2026-01-17T10:06:44Z")

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A bit obvious to some but i’ve had a great weekend working with my favorite llm to troubleshoot an advanced flow. It reminded me to clean up unused variables after it helped me also with a “cleaner” solution. Normal llm…

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## [Webhooks needs more security?](https://community.homey.app/t/webhooks-needs-more-security/149362)

<div class="topic-metadata">

**Author:** [@mdragon](https://community.homey.app/u/mdragon)\
**Replies:** 14\
**Last updated:** [January 16, 2026, 3:58pm UTC](https://community.homey.app/t/webhooks-needs-more-security/149362 "2026-01-16T15:58:13Z")

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I got my Homey Pro 2026 today and have been playing around with it a bit now. Basically it’s a really nice system, but I’m very surprised there’s no way to block webhooks originating through the cloud-connection? Not eve…

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## [Advanced Flows are Not available](https://community.homey.app/t/advanced-flows-are-not-available/149361)

<div class="topic-metadata">

**Author:** [@Peter\_Gohmann](https://community.homey.app/u/Peter_Gohmann)\
**Replies:** 4\
**Last updated:** [January 16, 2026, 12:44pm UTC](https://community.homey.app/t/advanced-flows-are-not-available/149361 "2026-01-16T12:44:54Z")

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I am new on Homey and bought a Home Pro. At FLOWS i only have the normal flows. The Advanced flows are Not available . Can somebody help me?

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## [Tailwind Garage Door Opener](https://community.homey.app/t/tailwind-garage-door-opener/148239)

<div class="topic-metadata">

**Author:** [@Russ\_Fain](https://community.homey.app/u/Russ_Fain)\
**Replies:** 8\
**Last updated:** [January 15, 2026, 11:49pm UTC](https://community.homey.app/t/tailwind-garage-door-opener/148239 "2026-01-15T23:49:27Z")

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I have two Tailwind IQ3 garage door devices. One on my garage and one on my gate. I would love to be able to automate these in some of my flows. I know there has been some integration with Home Assistant, MQTT, python, r…

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## [Homey 10.2.1 and KNX-IP interface not reachable](https://community.homey.app/t/homey-10-2-1-and-knx-ip-interface-not-reachable/101006)

<div class="topic-metadata">

**Author:** [@pbianchi](https://community.homey.app/u/pbianchi)\
**Replies:** 20\
**Last updated:** [January 15, 2026, 8:57pm UTC](https://community.homey.app/t/homey-10-2-1-and-knx-ip-interface-not-reachable/101006 "2026-01-15T20:57:53Z")

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Hi all, I have seen that on 9th Jan 2024 my Homey Pro (early 2023) got updated to version 10.2.1 and since then I cannot control any KNX devices. All of them are unavailable with the message: Selected IP interface not f…

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## [Hue Bridge interferes with the Homey Pro when they are too close to each other](https://community.homey.app/t/hue-bridge-interferes-with-the-homey-pro-when-they-are-too-close-to-each-other/149307)

<div class="topic-metadata">

**Author:** [@Christoph\_Bock](https://community.homey.app/u/Christoph_Bock)\
**Replies:** 14\
**Last updated:** [January 15, 2026, 7:03pm UTC](https://community.homey.app/t/hue-bridge-interferes-with-the-homey-pro-when-they-are-too-close-to-each-other/149307 "2026-01-15T19:03:58Z")

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FYI: I bought a Homey Pro a few weeks ago and paired it with the Hue Bridge. Shortly afterwards, I switched to the new Hue Bridge Pro, but switched back to the old Hue Bridge due to many problems. In the process, I mov…

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## [Homey Pro 2023 - Browser access https://my.homey.app/ something went wrong](https://community.homey.app/t/homey-pro-2023-browser-access-https-my-homey-app-something-went-wrong/89092)

<div class="topic-metadata">

**Author:** [@gabsor](https://community.homey.app/u/gabsor)\
**Replies:** 12\
**Last updated:** [January 15, 2026, 12:16pm UTC](https://community.homey.app/t/homey-pro-2023-browser-access-https-my-homey-app-something-went-wrong/89092 "2026-01-15T12:16:15Z")

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I have a Homey Pro 2023 since end June, running latest firmware. Since beginning of use, I’m sometimes not able to use the browser based UI (via Chrome, Firefox, Edge) My Homey . I can login but every screen is either …

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## [How avoid Ziggbee - Matter interference?](https://community.homey.app/t/how-avoid-ziggbee-matter-interference/149310)

<div class="topic-metadata">

**Author:** [@Flash](https://community.homey.app/u/Flash)\
**Replies:** 4\
**Last updated:** [January 15, 2026, 11:24am UTC](https://community.homey.app/t/how-avoid-ziggbee-matter-interference/149310 "2026-01-15T11:24:58Z")

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I read in the comments, that it is not recommnded using matter and ziggbee parallel with Homey, as it might come to interference cause on the same chip protocoll. So my question is, if the zigbee devices are connected to…

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## [Starting from scratch - Best way to do?](https://community.homey.app/t/starting-from-scratch-best-way-to-do/149219)

<div class="topic-metadata">

**Author:** [@Flash](https://community.homey.app/u/Flash)\
**Replies:** 7\
**Last updated:** [January 15, 2026, 10:45am UTC](https://community.homey.app/t/starting-from-scratch-best-way-to-do/149219 "2026-01-15T10:45:49Z")

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Hi guys, the last days I was experimenting with my new Homey Pro. Unfortunately tmnot everything worked, as many of my matter devices just went offline. Repairing or rebooting only helped temporarily. I blame maybe an u…

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## [Advice needed: Smart thermostat + TRV setup](https://community.homey.app/t/advice-needed-smart-thermostat-trv-setup/149253)

<div class="topic-metadata">

**Author:** [@Matthias\_V](https://community.homey.app/u/Matthias_V)\
**Replies:** 1\
**Last updated:** [January 15, 2026, 9:04am UTC](https://community.homey.app/t/advice-needed-smart-thermostat-trv-setup/149253 "2026-01-15T09:04:30Z")

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Hi everyone, I’m looking for advice on a smart heating setup for our bungalow. Our current situation: Living room/kitchen: Large open space with the main thermostat and manual radiator valves. Baby room: We want t…

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