# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=355

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 356

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## [Homey to use/play custom sound file](https://community.homey.app/t/homey-to-use-play-custom-sound-file/2435)

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**Author:** [@Bumper](https://community.homey.app/u/Bumper)\
**Replies:** 5\
**Last updated:** [October 5, 2018, 7:11am UTC](https://community.homey.app/t/homey-to-use-play-custom-sound-file/2435 "2018-10-05T07:11:07Z")

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Hi Guys, I wanted to see if I can get homey to use a custom audiofile (mp3, wav) in flows. Pretty sure I have seen the capability to add files in the past, but cannot locate the thread in this forum anymore. Would like…

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## [Danalock v3 no battery status](https://community.homey.app/t/danalock-v3-no-battery-status/2303)

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**Author:** [@Emile86](https://community.homey.app/u/Emile86)\
**Replies:** 7\
**Last updated:** [October 4, 2018, 10:58pm UTC](https://community.homey.app/t/danalock-v3-no-battery-status/2303 "2018-10-04T22:58:08Z")

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I have sinds few days Danalock v3 and included in Homey but there is no battery status in homey. Danalock has a latest firmware and battery status working in app from danalock. Homey Firmware Versie: 1.5.13-rc.11 Dist…

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## [Problem configurating Qubino Flush Shutter (DC) zmnhod1](https://community.homey.app/t/problem-configurating-qubino-flush-shutter-dc-zmnhod1/2183)

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**Author:** [@Jeroen11](https://community.homey.app/u/Jeroen11)\
**Replies:** 4\
**Last updated:** [October 4, 2018, 9:42pm UTC](https://community.homey.app/t/problem-configurating-qubino-flush-shutter-dc-zmnhod1/2183 "2018-10-04T21:42:08Z")

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Hello people, I could use some help on configurating a Qubino zmnhod1 on Homey v1.5.12. and the Qubino app v2.0.6. The zmnhod1 is paired with Homey. I want to use the zmnhod1 with a Velux SML shutter (DC). The shutter w…

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## [Alexa Smart Home](https://community.homey.app/t/alexa-smart-home/2243)

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**Author:** [@Spirre](https://community.homey.app/u/Spirre)\
**Replies:** 4\
**Last updated:** [October 4, 2018, 9:25pm UTC](https://community.homey.app/t/alexa-smart-home/2243 "2018-10-04T21:25:07Z")

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Hi, yesterday all my devices in Alexa was unresponsive. I rebooted Alexa and homey. Disabled skill in Alexa and re-enabled. Then today i reset my Alexa and did new install. Linked the skill and everything but now i cant …

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## [Switches and/or dashboards - your experience](https://community.homey.app/t/switches-and-or-dashboards-your-experience/2419)

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**Author:** [@Ruben](https://community.homey.app/u/Ruben)\
**Replies:** 5\
**Last updated:** [October 4, 2018, 5:35pm UTC](https://community.homey.app/t/switches-and-or-dashboards-your-experience/2419 "2018-10-04T17:35:09Z")

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I am looking for some “wife friendly” ways to control all my devices (most important are lights and music) and I found several options (i know there are more options, but i do not have any experience with them) ; Expen…

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## [Daily report consumption](https://community.homey.app/t/daily-report-consumption/2444)

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**Author:** [@Richard\_Vermeulen](https://community.homey.app/u/Richard_Vermeulen)\
**Replies:** 0\
**Last updated:** [October 4, 2018, 11:53am UTC](https://community.homey.app/t/daily-report-consumption/2444 "2018-10-04T11:53:54Z")

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Is it possible to get a daily report from for instance the consumption of a plug in my e-mail box. witch tools ore apps should or can i use

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## [High Data usage Homey](https://community.homey.app/t/high-data-usage-homey/2398)

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**Author:** [@Dave\_V](https://community.homey.app/u/Dave_V)\
**Replies:** 2\
**Last updated:** [October 3, 2018, 12:00pm UTC](https://community.homey.app/t/high-data-usage-homey/2398 "2018-10-03T12:00:24Z")

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Hi, According to my router Homey has used 68.82 GB (↓44.54 GB, ↑24.28 GB) the past week. Most of it seems internal LAN traffic. When I further investigate a lot of data is going to my Sonos speakers, even though I am n…

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## [Can I use the Homey app on my iPhone and my iPad while using only the iPhone for personal presence detection?](https://community.homey.app/t/can-i-use-the-homey-app-on-my-iphone-and-my-ipad-while-using-only-the-iphone-for-personal-presence-detection/1958)

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**Author:** [@Rob\_Janssen](https://community.homey.app/u/Rob_Janssen)\
**Replies:** 14\
**Last updated:** [October 3, 2018, 7:57am UTC](https://community.homey.app/t/can-i-use-the-homey-app-on-my-iphone-and-my-ipad-while-using-only-the-iphone-for-personal-presence-detection/1958 "2018-10-03T07:57:29Z")

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Can I use the Homey app on my iPhone and my iPad(s) while using only the iPhone for personal presence detection? To be on the safe side - I am not referring to a situation with different people with different phones. I…

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## [Zigbee network reset](https://community.homey.app/t/zigbee-network-reset/2332)

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**Author:** [@Ikon](https://community.homey.app/u/Ikon)\
**Replies:** 3\
**Last updated:** [October 2, 2018, 10:17am UTC](https://community.homey.app/t/zigbee-network-reset/2332 "2018-10-02T10:17:37Z")

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Hi, does the zigbee reset break all pairings with connected devices or does it just remove them from the Homey? I have to hue motion sensor that i can’t remove, see this thread And i wonder if the reset could work.

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## [Ikea GUI10 lost communication](https://community.homey.app/t/ikea-gui10-lost-communication/2320)

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**Author:** [@Tuvix](https://community.homey.app/u/Tuvix)\
**Replies:** 1\
**Last updated:** [October 1, 2018, 6:22pm UTC](https://community.homey.app/t/ikea-gui10-lost-communication/2320 "2018-10-01T18:22:27Z")

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My Ikea GUI10 lost communication with Homey. I have tried to remove the device and after reset to add it again but this is not working. I have resettled the device and try ti re-add it but also not working. I hope that …

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## [Disable default philips hue "turn on/off all light"-flows](https://community.homey.app/t/disable-default-philips-hue-turn-on-off-all-light-flows/2294)

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**Author:** [@hefal](https://community.homey.app/u/hefal)\
**Replies:** 3\
**Last updated:** [October 1, 2018, 4:35pm UTC](https://community.homey.app/t/disable-default-philips-hue-turn-on-off-all-light-flows/2294 "2018-10-01T16:35:26Z")

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Heya, I wanna create custom voice commands but run into issues naming my flows something close to “all of the lights” as there seems to be a preexisting flow that came with the hue app? Is it possible to disable it so …

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## [No motion detection from Aeotec multisensor 4 in 1 gen5](https://community.homey.app/t/no-motion-detection-from-aeotec-multisensor-4-in-1-gen5/2290)

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**Author:** [@MbenzNo](https://community.homey.app/u/MbenzNo)\
**Replies:** 8\
**Last updated:** [October 1, 2018, 10:48am UTC](https://community.homey.app/t/no-motion-detection-from-aeotec-multisensor-4-in-1-gen5/2290 "2018-10-01T10:48:04Z")

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After re-installing all my Z-Wave devices in my new Homey (My old one got bricked), I am unable to get my 2 Aeotec multisensor 4 in 1 gen5 (The old round one) to detect any motion. Battery, Temp, humidity and luminance…

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## [Broadlink sp3s](https://community.homey.app/t/broadlink-sp3s/2267)

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**Author:** [@Ronald82](https://community.homey.app/u/Ronald82)\
**Replies:** 3\
**Last updated:** [September 30, 2018, 9:48am UTC](https://community.homey.app/t/broadlink-sp3s/2267 "2018-09-30T09:48:34Z")

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Goodmorning, I buy the broadlink sp3s With energy, but in homey app you don’t see any power use, is this not working? Did someone know if this works?

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## [Help in debugging why Homey is crashing (unexpected reboots)](https://community.homey.app/t/help-in-debugging-why-homey-is-crashing-unexpected-reboots/2214)

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**Author:** [@jeroenvano](https://community.homey.app/u/jeroenvano)\
**Replies:** 1\
**Last updated:** [September 29, 2018, 5:12am UTC](https://community.homey.app/t/help-in-debugging-why-homey-is-crashing-unexpected-reboots/2214 "2018-09-29T05:12:22Z")

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Could find some issues on Github (Homey reboot) but not here on the community. I have experienced now a couple of times that Homey is auto rebooting (crashing). With help of Homey Logger insights I found out that the ‘…

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## [How to prevent homey from updating?](https://community.homey.app/t/how-to-prevent-homey-from-updating/2228)

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**Author:** [@FKey](https://community.homey.app/u/FKey)\
**Replies:** 4\
**Last updated:** [September 28, 2018, 6:41pm UTC](https://community.homey.app/t/how-to-prevent-homey-from-updating/2228 "2018-09-28T18:41:40Z")

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2nd time this week that I have to “repair” homey. Meaning manually adding all devices and adding them into all relevant flows again, How can I prevent homey from automatically updating apps? I thought I had switched i…

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## [Trigger a flow from a Power-tag](https://community.homey.app/t/trigger-a-flow-from-a-power-tag/2084)

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**Author:** [@A-A](https://community.homey.app/u/A-A)\
**Replies:** 23\
**Last updated:** [September 28, 2018, 12:09pm UTC](https://community.homey.app/t/trigger-a-flow-from-a-power-tag/2084 "2018-09-28T12:09:02Z")

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Here is what i am trying to do; I have a power plug with an energy meter. Connected to the plug there is a coffee machine. when i turn my machine on it will be on for a maximum of 1 hour. After that the plug will turn …

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## [Z wave troubleshooting?](https://community.homey.app/t/z-wave-troubleshooting/2127)

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**Author:** [@Kjetil\_Knutsen](https://community.homey.app/u/Kjetil_Knutsen)\
**Replies:** 2\
**Last updated:** [September 26, 2018, 6:57am UTC](https://community.homey.app/t/z-wave-troubleshooting/2127 "2018-09-26T06:57:52Z")

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Hi How to troubleshoot Z wave in homey ? Need to see status on devices, Kk

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## [Again, connect to google home not working](https://community.homey.app/t/again-connect-to-google-home-not-working/2107)

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**Author:** [@Ludvig](https://community.homey.app/u/Ludvig)\
**Replies:** 1\
**Last updated:** [September 25, 2018, 2:48pm UTC](https://community.homey.app/t/again-connect-to-google-home-not-working/2107 "2018-09-25T14:48:27Z")

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I know this has been up so many times but there i still no solution! I just want to link my homey to my Google Home system and Google Assistant. I have tried downloading Google Assistant from a US account, changing lang…

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## [Overrule a flow](https://community.homey.app/t/overrule-a-flow/2011)

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**Author:** [@Gertjan\_Hendriks](https://community.homey.app/u/Gertjan_Hendriks)\
**Replies:** 22\
**Last updated:** [September 25, 2018, 11:48am UTC](https://community.homey.app/t/overrule-a-flow/2011 "2018-09-25T11:48:50Z")

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Morning, I’m building the following flows: Flow 1: lights off in the livingroom at 23:00 Flow 2: Overrule Flow 1 with, for example, 1 extra hour and the possibility to repaid this several times if you want to stay up …

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## [Can a flow refer to itsself?](https://community.homey.app/t/can-a-flow-refer-to-itsself/2069)

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**Author:** [@Rockhoppers](https://community.homey.app/u/Rockhoppers)\
**Replies:** 2\
**Last updated:** [September 24, 2018, 2:11pm UTC](https://community.homey.app/t/can-a-flow-refer-to-itsself/2069 "2018-09-24T14:11:34Z")

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Wanted to create a flow to turn of family room lights if no one is about. Normally go off at 10:30 but sometime we sit up later. So a Aeotec sensor detects movement and starts a 10min timer if the lights are on and mov…

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## [Fibaro and Homey don't work](https://community.homey.app/t/fibaro-and-homey-dont-work/1950)

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**Author:** [@Gertjan\_Hendriks](https://community.homey.app/u/Gertjan_Hendriks)\
**Replies:** 6\
**Last updated:** [September 24, 2018, 6:59pm UTC](https://community.homey.app/t/fibaro-and-homey-dont-work/1950 "2018-09-24T18:59:17Z")

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I tried everything with motion sensor and smoke detector. Fibaro and Homey DON’T work. Am I the only one??

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## [Somfy does not work anymore](https://community.homey.app/t/somfy-does-not-work-anymore/1640)

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**Author:** [@Dirk\_Baert](https://community.homey.app/u/Dirk_Baert)\
**Replies:** 13\
**Last updated:** [September 23, 2018, 9:42am UTC](https://community.homey.app/t/somfy-does-not-work-anymore/1640 "2018-09-23T09:42:10Z")

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Since the homey update i got 15hrs ago ,my somfy devices do not work anymore, anybody got the same probleem?

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## [Turn on a switch without activating the flow for that switch](https://community.homey.app/t/turn-on-a-switch-without-activating-the-flow-for-that-switch/1990)

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**Author:** [@Groundhog](https://community.homey.app/u/Groundhog)\
**Replies:** 0\
**Last updated:** [September 22, 2018, 2:14pm UTC](https://community.homey.app/t/turn-on-a-switch-without-activating-the-flow-for-that-switch/1990 "2018-09-22T14:14:20Z")

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This might be a weird question. But basically (I) I use Google assistant to command my broadlink RM Pro to turn on aircon (II) I have a aeotec switch that when pressed triggers a flow to use my broadlink RM pro to tur…

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## [No option to enable experimental updates?](https://community.homey.app/t/no-option-to-enable-experimental-updates/1953)

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**Author:** [@Marcel\_Visser](https://community.homey.app/u/Marcel_Visser)\
**Replies:** 1\
**Last updated:** [September 21, 2018, 7:06pm UTC](https://community.homey.app/t/no-option-to-enable-experimental-updates/1953 "2018-09-21T19:06:10Z")

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Hello, I’m using homey experimental but my girlfriend has no option to enable it in her homey. Any idea why? Has this option been removed?

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## [New updates not showing up](https://community.homey.app/t/new-updates-not-showing-up/1944)

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**Author:** [@Rockhoppers](https://community.homey.app/u/Rockhoppers)\
**Replies:** 2\
**Last updated:** [September 21, 2018, 2:26pm UTC](https://community.homey.app/t/new-updates-not-showing-up/1944 "2018-09-21T14:26:40Z")

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@Bram said a new version was available 4 days ago but not showing up on my Homey, anyone else got RC12 Andrew Continuing the discussion from Homey Firmware version 1.5.12:

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## [Homey won't connect to any wifi anymore](https://community.homey.app/t/homey-wont-connect-to-any-wifi-anymore/1847)

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**Author:** [@Marcotics](https://community.homey.app/u/Marcotics)\
**Replies:** 6\
**Last updated:** [September 20, 2018, 3:49pm UTC](https://community.homey.app/t/homey-wont-connect-to-any-wifi-anymore/1847 "2018-09-20T15:49:17Z")

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Due to a power outage, i noticed wifi wasn’t reachable from the app or desktop. Disconnecting the wall socket to reboot didn’t help. Homey upside down didn’t help either. First time, no wifi networks were shown, so i h…

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## [Homey streaming to airplay?](https://community.homey.app/t/homey-streaming-to-airplay/1902)

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**Author:** [@FKey](https://community.homey.app/u/FKey)\
**Replies:** 0\
**Last updated:** [September 20, 2018, 3:47pm UTC](https://community.homey.app/t/homey-streaming-to-airplay/1902 "2018-09-20T15:47:03Z")

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Did anyone find a way to stream to airplay? My setup is an airport express, via toslink to a Class A mini-DAC connected to the speakers. Great sound works great with ios devices, but cant get it to work with homey I s…

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## [Missing actions in big flows](https://community.homey.app/t/missing-actions-in-big-flows/1440)

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**Author:** [@Baron](https://community.homey.app/u/Baron)\
**Replies:** 6\
**Last updated:** [September 20, 2018, 9:03am UTC](https://community.homey.app/t/missing-actions-in-big-flows/1440 "2018-09-20T09:03:10Z")

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I’m having some minor issues on my bigger flows. They some times miss a few actions, and it feels quite random if and which it misses. Most of my bigger flows are sun down/up and sleep mode. During this times I can have…

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## [iOS 12 Homey Compatibility](https://community.homey.app/t/ios-12-homey-compatibility/1885)

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**Author:** [@Tupangitim](https://community.homey.app/u/Tupangitim)\
**Replies:** 1\
**Last updated:** [September 20, 2018, 7:18am UTC](https://community.homey.app/t/ios-12-homey-compatibility/1885 "2018-09-20T07:18:07Z")

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Hi Guys, Now that iOS 12 was released. Is it Homey App compatible with? How about home kit, is it still working? Anybody tried already? Thank you

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## [Multiple "When" cards in flows](https://community.homey.app/t/multiple-when-cards-in-flows/1850)

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**Author:** [@Larsa](https://community.homey.app/u/Larsa)\
**Replies:** 3\
**Last updated:** [September 18, 2018, 8:58pm UTC](https://community.homey.app/t/multiple-when-cards-in-flows/1850 "2018-09-18T20:58:01Z")

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Hi! I’ve seen some pictures where users have used multiple cards in the “When” statement in flows. Can anyone explain to me how that works and what type of cards can be used simultaneously in the WHEN statement. Is it…

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