# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=352

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 353

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## [Homey can't find any firmware updates](https://community.homey.app/t/homey-cant-find-any-firmware-updates/3432)

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**Author:** [@Mats\_Alritzson](https://community.homey.app/u/Mats_Alritzson)\
**Replies:** 11\
**Last updated:** [November 6, 2018, 7:55pm UTC](https://community.homey.app/t/homey-cant-find-any-firmware-updates/3432 "2018-11-06T19:55:14Z")

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Hi, I’ve just bought and installed a Homey and after assigning it a reserved IP address it can connect to the Wifi and I can use the network app. After that I wanted to update the firmware. But Homey can’t find any upda…

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## [Use Homey to control a smoke detector in my storage space (multiple floors down)](https://community.homey.app/t/use-homey-to-control-a-smoke-detector-in-my-storage-space-multiple-floors-down/3728)

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**Author:** [@yemoH](https://community.homey.app/u/yemoH)\
**Replies:** 2\
**Last updated:** [November 6, 2018, 7:33pm UTC](https://community.homey.app/t/use-homey-to-control-a-smoke-detector-in-my-storage-space-multiple-floors-down/3728 "2018-11-06T19:33:38Z")

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I live in an apartment and have a personal storage space at ground level for my bikes and other stuff. My wife wants to buy an electric bike, but that comes with the risk of a fire. Therefore I would like to use Homey to…

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## [Flows for Yeelight bulbs and Xiaomi Ceiling](https://community.homey.app/t/flows-for-yeelight-bulbs-and-xiaomi-ceiling/1648)

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**Author:** [@Geurti](https://community.homey.app/u/Geurti)\
**Replies:** 9\
**Last updated:** [November 6, 2018, 7:59am UTC](https://community.homey.app/t/flows-for-yeelight-bulbs-and-xiaomi-ceiling/1648 "2018-11-06T07:59:49Z")

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Hello all, I’m a starter altough I own my homey already several months. Athom says making flows is easy but for me it’s a challenge :slight\_smile: For the “WAF” factor it’s better to make some efforts. Perhaps you gu…

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## [Homey freezes on double presence status](https://community.homey.app/t/homey-freezes-on-double-presence-status/3734)

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**Author:** [@Louis](https://community.homey.app/u/Louis)\
**Replies:** 3\
**Last updated:** [November 6, 2018, 8:49am UTC](https://community.homey.app/t/homey-freezes-on-double-presence-status/3734 "2018-11-06T08:49:23Z")

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Ive made two flows, one for sleepmode and one for awake. Sleepmode turns off the lights etc. Both modes also set a user status like sleeping or awake. By using a KAKU switch you can switch between these modes. But whe…

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## [Database control](https://community.homey.app/t/database-control/3717)

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**Author:** [@Tim\_van\_Steenbergen](https://community.homey.app/u/Tim_van_Steenbergen)\
**Replies:** 3\
**Last updated:** [November 5, 2018, 7:34pm UTC](https://community.homey.app/t/database-control/3717 "2018-11-05T19:34:25Z")

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Is it possible to get control over the database containing the information of my appliances? The apps are great but I want to see the data itself and to be able to control it, instead of it being on some server of Athom…

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## [Qubino 869.0](https://community.homey.app/t/qubino-869-0/3710)

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**Author:** [@Andrew\_Sumin](https://community.homey.app/u/Andrew_Sumin)\
**Replies:** 3\
**Last updated:** [November 5, 2018, 2:40pm UTC](https://community.homey.app/t/qubino-869-0/3710 "2018-11-05T14:40:07Z")

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Hi. I’m from Russia and I bought z-wave devices with local frequency 869. Homey don’t see them. Can you help?

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## [In between time](https://community.homey.app/t/in-between-time/3698)

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**Author:** [@EvilUnicorn](https://community.homey.app/u/EvilUnicorn)\
**Replies:** 2\
**Last updated:** [November 5, 2018, 9:36am UTC](https://community.homey.app/t/in-between-time/3698 "2018-11-05T09:36:44Z")

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I’m trying to create a flow that only runs between certain hours. I want a motion sensor to only turn on the lights between 01:00 and 7:00. Is that possible? I can set a trigger time, but can’t find a way to set this mor…

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## [How to build a flow](https://community.homey.app/t/how-to-build-a-flow/3687)

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**Author:** [@Marcel](https://community.homey.app/u/Marcel)\
**Replies:** 2\
**Last updated:** [November 5, 2018, 6:59am UTC](https://community.homey.app/t/how-to-build-a-flow/3687 "2018-11-05T06:59:28Z")

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I am having trouble understanding how to build flows, nothing works like one thinks it would so i think i am missing something here. Can one find a basic introduction somewhere to start to learn how to build a flow prope…

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## [Howto reset hue lamp with homey?](https://community.homey.app/t/howto-reset-hue-lamp-with-homey/3509)

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**Author:** [@FKey](https://community.homey.app/u/FKey)\
**Replies:** 4\
**Last updated:** [November 4, 2018, 8:11pm UTC](https://community.homey.app/t/howto-reset-hue-lamp-with-homey/3509 "2018-11-04T20:11:14Z")

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I am using the Hue zigbee app to control my Hue lights. So not using a bridge, do not have a bridge. One of my Hue lamps has stopped working. I tried reconnecting it, by adding it. But the app does not see the lamp. Pr…

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## [Water sensor from aqara](https://community.homey.app/t/water-sensor-from-aqara/3655)

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**Author:** [@frank\_cruijsen](https://community.homey.app/u/frank_cruijsen)\
**Replies:** 2\
**Last updated:** [November 4, 2018, 1:15pm UTC](https://community.homey.app/t/water-sensor-from-aqara/3655 "2018-11-04T13:15:01Z")

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hello i have a question i have a water sensor from aqara mi and can not add it to homey. because he is not there and he does not like the zigbee protolcol either. does someone here know a solution for thank you

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## [Sorry but the homey is garbage](https://community.homey.app/t/sorry-but-the-homey-is-garbage/3638)

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**Author:** [@Luke\_Fairbank](https://community.homey.app/u/Luke_Fairbank)\
**Replies:** 7\
**Last updated:** [November 4, 2018, 11:51am UTC](https://community.homey.app/t/sorry-but-the-homey-is-garbage/3638 "2018-11-04T11:51:42Z")

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I swapped from Vera on what I thought was good advice but it just doesnt work. I never had issues like this with Vera. Devices statuses are incorrect, logic is reversed, support of devices is limited, no camera support. …

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## [Homey creates non existing variables](https://community.homey.app/t/homey-creates-non-existing-variables/3608)

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**Author:** [@Bert](https://community.homey.app/u/Bert)\
**Replies:** 2\
**Last updated:** [November 4, 2018, 10:47am UTC](https://community.homey.app/t/homey-creates-non-existing-variables/3608 "2018-11-04T10:47:14Z")

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With a new flow I created, when I change a variable with a flow, it creates a whole new different variable. In the video I created a flow to enable an alarm boolean, when testing the flow, Homey creates a variable calle…

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## [Homey 2.0 for phones AND tablets/iPads?](https://community.homey.app/t/homey-2-0-for-phones-and-tablets-ipads/3636)

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**Author:** [@MasterAeon](https://community.homey.app/u/MasterAeon)\
**Replies:** 3\
**Last updated:** [November 4, 2018, 8:04am UTC](https://community.homey.app/t/homey-2-0-for-phones-and-tablets-ipads/3636 "2018-11-04T08:04:40Z")

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Current version of the Homey app is quite horrible so I’m looking forward to seeing massive improvements. However, is the Homey 2.0 app only for phones still or will it support iPads and tablets? It better be both as wh…

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## [Rebuild z-wave network](https://community.homey.app/t/rebuild-z-wave-network/3558)

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**Author:** [@Ikon](https://community.homey.app/u/Ikon)\
**Replies:** 12\
**Last updated:** [November 4, 2018, 8:00am UTC](https://community.homey.app/t/rebuild-z-wave-network/3558 "2018-11-04T08:00:31Z")

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Hi, is it possible to rebuild the z-wave network. i recently bought a new device, and i’d like to have that one between my Homey and my motion sensor. But as is sits now, all devices are directly connected to my Homey. …

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## [Rccli to controle Samsung tv](https://community.homey.app/t/rccli-to-controle-samsung-tv/3590)

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**Author:** [@Gdroos](https://community.homey.app/u/Gdroos)\
**Replies:** 0\
**Last updated:** [November 2, 2018, 7:17pm UTC](https://community.homey.app/t/rccli-to-controle-samsung-tv/3590 "2018-11-02T19:17:16Z")

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Hi, There is a program for Linux available named rccli which is able to send commands to a Samsung TV via the network. Is it possible to use this program on homey because homey also is Linux based?

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## [Homey not recognizing hue motion sensor as motion sensor](https://community.homey.app/t/homey-not-recognizing-hue-motion-sensor-as-motion-sensor/3582)

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**Author:** [@COP](https://community.homey.app/u/COP)\
**Replies:** 0\
**Last updated:** [November 2, 2018, 5:18pm UTC](https://community.homey.app/t/homey-not-recognizing-hue-motion-sensor-as-motion-sensor/3582 "2018-11-02T17:18:34Z")

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I just got a Hue bridge and connected my hue devices thru the hub instead. I use Philips hue app and can add them to homey just fine. But the motion sensor I connected thru the hub is not recognized as a motion sensor b…

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## [How do you keep an eye on the used devices in your flows?](https://community.homey.app/t/how-do-you-keep-an-eye-on-the-used-devices-in-your-flows/3526)

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**Author:** [@Seraphim](https://community.homey.app/u/Seraphim)\
**Replies:** 7\
**Last updated:** [November 1, 2018, 7:07pm UTC](https://community.homey.app/t/how-do-you-keep-an-eye-on-the-used-devices-in-your-flows/3526 "2018-11-01T19:07:21Z")

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Hello Community, just a simple question: How do you keep an ey on the devices used in your flows? Right now I have round about 140 devices used with Homey, they create over 400 possible status informations and round ab…

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## [Ring app connection question](https://community.homey.app/t/ring-app-connection-question/3529)

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**Author:** [@Mark\_Homey](https://community.homey.app/u/Mark_Homey)\
**Replies:** 1\
**Last updated:** [November 1, 2018, 6:54pm UTC](https://community.homey.app/t/ring-app-connection-question/3529 "2018-11-01T18:54:31Z")

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Recently i installed a PiHole DNS in my homenetwork to know more what my devices are doing. Since yesterday i see that the Ring app connects a lot more than other devices or apps. Here you can see that Homey does 300…

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## [Can't enable experimental updates in developers](https://community.homey.app/t/cant-enable-experimental-updates-in-developers/3512)

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**Author:** [@Mustang](https://community.homey.app/u/Mustang)\
**Replies:** 1\
**Last updated:** [October 31, 2018, 8:43pm UTC](https://community.homey.app/t/cant-enable-experimental-updates-in-developers/3512 "2018-10-31T20:43:32Z")

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Can’t enable experimental updates on the new developers page. Option switches off when reloading the page. Can anyone confirm this before i create an issue on github. Or is it only me :slight\_smile:

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## [New router and homey](https://community.homey.app/t/new-router-and-homey/3503)

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**Author:** [@Canedje](https://community.homey.app/u/Canedje)\
**Replies:** 2\
**Last updated:** [October 31, 2018, 6:51pm UTC](https://community.homey.app/t/new-router-and-homey/3503 "2018-10-31T18:51:44Z")

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I’m considering buying an orbi router. If I’m using the same login and password, is Homey then automaticly connectingto the new router?

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## [Unable to setup](https://community.homey.app/t/unable-to-setup/3460)

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**Author:** [@Bammeles](https://community.homey.app/u/Bammeles)\
**Replies:** 6\
**Last updated:** [October 30, 2018, 8:54pm UTC](https://community.homey.app/t/unable-to-setup/3460 "2018-10-30T20:54:23Z")

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Hi everyone, New user here. I bought a secondhand Homey yesterday. Original power adapter included. I cannot wait to start using it, however… I simply cannot start using it. When I insert the powercable the ledring star…

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## [Migration from HC2 to Homey](https://community.homey.app/t/migration-from-hc2-to-homey/3338)

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**Author:** [@David\_Thulin](https://community.homey.app/u/David_Thulin)\
**Replies:** 2\
**Last updated:** [October 31, 2018, 11:07am UTC](https://community.homey.app/t/migration-from-hc2-to-homey/3338 "2018-10-31T11:07:06Z")

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Hi! Is there a smart way to change controllers? I really don’t want to go around re-adding everything. When searching I find some suggestions to add the Homey to the HC2 - is there an “import” button I am missing? Than…

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## [IKEA Trådfree and Philips HUE dimmer switch... peculiar issue :)](https://community.homey.app/t/ikea-tradfree-and-philips-hue-dimmer-switch-peculiar-issue/3486)

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**Author:** [@thomahawk](https://community.homey.app/u/thomahawk)\
**Replies:** 0\
**Last updated:** [October 31, 2018, 10:11am UTC](https://community.homey.app/t/ikea-tradfree-and-philips-hue-dimmer-switch-peculiar-issue/3486 "2018-10-31T10:11:54Z")

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I have three IKEA bulbs (TRADFRI bulb E14 WS opal 400lm) in a lamp. I control them (and others) using a Philips HUE dimmer switch. When I press the ON button I use the app State Control to trigger an event, which in tur…

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## [Setu does not work on new Homey](https://community.homey.app/t/setu-does-not-work-on-new-homey/3476)

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**Author:** [@Jerker\_Sannervik](https://community.homey.app/u/Jerker_Sannervik)\
**Replies:** 1\
**Last updated:** [October 31, 2018, 8:03am UTC](https://community.homey.app/t/setu-does-not-work-on-new-homey/3476 "2018-10-31T08:03:44Z")

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Hi! Trying to setup my new Homey but the process stops after Homey says “Succsessfully connected to your network.” Now its green and the setup site is still asking me to connect to my homey network!? What do I do now? …

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## [Get temperature from homey sensor via HTTP?](https://community.homey.app/t/get-temperature-from-homey-sensor-via-http/1978)

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**Author:** [@chinswain](https://community.homey.app/u/chinswain)\
**Replies:** 5\
**Last updated:** [October 30, 2018, 8:11pm UTC](https://community.homey.app/t/get-temperature-from-homey-sensor-via-http/1978 "2018-10-30T20:11:00Z")

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I’m using an application called Blynk to control some parts of my home automation. I would like to pull a temperature and humidity value periodically from Homey via a simple webhook (http://docs.blynk.cc/#widgets-other-w…

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## [Push notification to phone stopped working!](https://community.homey.app/t/push-notification-to-phone-stopped-working/3423)

<div class="topic-metadata">

**Author:** [@Jonas\_s](https://community.homey.app/u/Jonas_s)\
**Replies:** 1\
**Last updated:** [October 29, 2018, 7:25pm UTC](https://community.homey.app/t/push-notification-to-phone-stopped-working/3423 "2018-10-29T19:25:26Z")

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Since a few days back, push notifications to my phone doesn’t work! I get no push notications to the Homey app on my phone. I haven’t changed any flow or my current phone (Android). Is there some update or some other p…

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## [Put on the vents if needed](https://community.homey.app/t/put-on-the-vents-if-needed/3410)

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**Author:** [@cautje](https://community.homey.app/u/cautje)\
**Replies:** 3\
**Last updated:** [October 29, 2018, 5:32pm UTC](https://community.homey.app/t/put-on-the-vents-if-needed/3410 "2018-10-29T17:32:20Z")

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Hi, I have a question about the use of better logic. I want to start the vent on the heating in the living room when the new temp on the nefit easy is 2 degrees higher than the room temp. But it is not working right, …

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## [More then one trigger in a flow](https://community.homey.app/t/more-then-one-trigger-in-a-flow/3375)

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**Author:** [@Joakim\_Andersson](https://community.homey.app/u/Joakim_Andersson)\
**Replies:** 2\
**Last updated:** [October 28, 2018, 6:01pm UTC](https://community.homey.app/t/more-then-one-trigger-in-a-flow/3375 "2018-10-28T18:01:21Z")

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Hi, I have multiple Remotech Scene Masters to control my house from different floors. I realised I had to build one flow for each Scene Master. Why can´t you build a flow with multiple triggers? That would decrease my n…

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## [Fibaro Motion Sensor Best Settings](https://community.homey.app/t/fibaro-motion-sensor-best-settings/3366)

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**Author:** [@Tupangitim](https://community.homey.app/u/Tupangitim)\
**Replies:** 1\
**Last updated:** [October 28, 2018, 2:19pm UTC](https://community.homey.app/t/fibaro-motion-sensor-best-settings/3366 "2018-10-28T14:19:31Z")

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Hi Guys, What is you Fibaro Motion sensor’s best settings? I keep trying and i can’t get the best settings i need. Im using it in our kitchen. Motion on and the lights should turn on. And motion of then the lights sho…

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## [Using Homey in a motorhome](https://community.homey.app/t/using-homey-in-a-motorhome/3325)

<div class="topic-metadata">

**Author:** [@Alexx](https://community.homey.app/u/Alexx)\
**Replies:** 8\
**Last updated:** [October 28, 2018, 1:49pm UTC](https://community.homey.app/t/using-homey-in-a-motorhome/3325 "2018-10-28T13:49:43Z")

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Hi, all, I consider to buy the Homey for using in my home. We also travel a lot in our motorhome (about 5 or 6 months per year). So I was wondering if it is possible to operate a Homey on the 12 volt motorhome batterie.…

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