# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=348

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 349

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## [How to use tag as a trigger?](https://community.homey.app/t/how-to-use-tag-as-a-trigger/5867)

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**Author:** [@Steve\_T](https://community.homey.app/u/Steve_T)\
**Replies:** 12\
**Last updated:** [December 25, 2018, 10:14pm UTC](https://community.homey.app/t/how-to-use-tag-as-a-trigger/5867 "2018-12-25T22:14:17Z")

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Im searching the forum but I cant find an answer. I want to use a tag as a trigger. I know that a tag cannot be a trigger and I should create a variable. How do I set the Variable? I can create one in settings but the…

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## [Efficient flows](https://community.homey.app/t/efficient-flows/5856)

<div class="topic-metadata">

**Author:** [@Jan\_Peeters](https://community.homey.app/u/Jan_Peeters)\
**Replies:** 9\
**Last updated:** [December 25, 2018, 9:00pm UTC](https://community.homey.app/t/efficient-flows/5856 "2018-12-25T21:00:03Z")

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Hi everybody! I have been playing with Homey for some time now. Homey is step-by-step replacing my trusty Homewizard. (Geolocalisation is one function for which I still absolutely need my homewizard) I find the homew…

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## [What phone to use for Homey Android app](https://community.homey.app/t/what-phone-to-use-for-homey-android-app/5899)

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**Author:** [@HansieNL](https://community.homey.app/u/HansieNL)\
**Replies:** 0\
**Last updated:** [December 25, 2018, 8:15pm UTC](https://community.homey.app/t/what-phone-to-use-for-homey-android-app/5899 "2018-12-25T20:15:42Z")

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I’m thinking about buying a Nokia 2.1 smartphone. It’s running on Android Orio Go and has a 5.5" screen. Does someone have this phone and running the latest Homey app (V2)?

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## [Which RGB LED controller is compatible with Homey](https://community.homey.app/t/which-rgb-led-controller-is-compatible-with-homey/3212)

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**Author:** [@Xavi2503](https://community.homey.app/u/Xavi2503)\
**Replies:** 6\
**Last updated:** [December 25, 2018, 11:41am UTC](https://community.homey.app/t/which-rgb-led-controller-is-compatible-with-homey/3212 "2018-12-25T11:41:41Z")

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Hi all, As i am really new new new new new in to Homey and starting my first project with it i was wondering if somebody can help me with my start up. I bought an ledstrip 5 in 1 RGB CCT (RGBWW) and there for i am sear…

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## [Improve responsiveness by disabling many insights?](https://community.homey.app/t/improve-responsiveness-by-disabling-many-insights/5879)

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**Author:** [@Ruud\_Verrijk](https://community.homey.app/u/Ruud_Verrijk)\
**Replies:** 1\
**Last updated:** [December 25, 2018, 10:46am UTC](https://community.homey.app/t/improve-responsiveness-by-disabling-many-insights/5879 "2018-12-25T10:46:18Z")

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I noticed that the responsiveness of Homey slows down when the number of apps and flows increase, which means that certain actions are sometimes delayed for a second or so. If I would disable most of the insights, would…

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## [My.athom.com & pi-hole](https://community.homey.app/t/my-athom-com-pi-hole/5851)

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**Author:** [@Raytestrak](https://community.homey.app/u/Raytestrak)\
**Replies:** 3\
**Last updated:** [December 24, 2018, 2:28pm UTC](https://community.homey.app/t/my-athom-com-pi-hole/5851 "2018-12-24T14:28:58Z")

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Not really Homey related, but I figured there are more Homey users using Pi-Hole than Pi-Hole users using Homey, so I thought I’d give it a try. with pi-hole enabled, my.athom.com does not work. I don’t see anything blo…

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## [Plugwise Stretch 3.0 & Circles on Homey](https://community.homey.app/t/plugwise-stretch-3-0-circles-on-homey/5853)

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**Author:** [@Dave\_Meijer](https://community.homey.app/u/Dave_Meijer)\
**Replies:** 0\
**Last updated:** [December 24, 2018, 1:40pm UTC](https://community.homey.app/t/plugwise-stretch-3-0-circles-on-homey/5853 "2018-12-24T13:40:07Z")

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Hi All, I want to buy a Plugwise Stretch 3.0 and some Circles. is it possible to switch on/off lights(tv, pc, etc…) via homey(flows) with the circles. I know that there is an app for homey but I don’t know if its user f…

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## [Beacon / How to implement firstPersonComesHome & lastPersonLeavesHome flow?](https://community.homey.app/t/beacon-how-to-implement-firstpersoncomeshome-lastpersonleaveshome-flow/5847)

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**Author:** [@ChrisG](https://community.homey.app/u/ChrisG)\
**Replies:** 1\
**Last updated:** [December 24, 2018, 12:38pm UTC](https://community.homey.app/t/beacon-how-to-implement-firstpersoncomeshome-lastpersonleaveshome-flow/5847 "2018-12-24T12:38:14Z")

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I bought two Tile-Pro and now try to implement two flows (firstPersonComesHome & lastPersonLeavesHome) for Heimdall. Does anyone have an example that works? THX Chris

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## [Support.athom.com IPhone issues? (Cookies)](https://community.homey.app/t/support-athom-com-iphone-issues-cookies/5827)

<div class="topic-metadata">

**Author:** [@Sjalabert](https://community.homey.app/u/Sjalabert)\
**Replies:** 2\
**Last updated:** [December 24, 2018, 8:37am UTC](https://community.homey.app/t/support-athom-com-iphone-issues-cookies/5827 "2018-12-24T08:37:24Z")

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It is not possible to register a issue @support.athom.com (see below) What did I wrong

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## [No local access to Homey when my home is offline](https://community.homey.app/t/no-local-access-to-homey-when-my-home-is-offline/5153)

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**Author:** [@FvB](https://community.homey.app/u/FvB)\
**Replies:** 7\
**Last updated:** [December 22, 2018, 2:36pm UTC](https://community.homey.app/t/no-local-access-to-homey-when-my-home-is-offline/5153 "2018-12-22T14:36:57Z")

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Having issues accessing Homey when my home’s fibre connection is offline. Local network and wifi works as usual but connecting to Homey with the app (both old and semi new one, not the newest 2.0 beta) is impossible. Hav…

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## [Switching light ON & OFF in one single flow](https://community.homey.app/t/switching-light-on-off-in-one-single-flow/5747)

<div class="topic-metadata">

**Author:** [@Jan\_Peeters](https://community.homey.app/u/Jan_Peeters)\
**Replies:** 7\
**Last updated:** [December 22, 2018, 12:26pm UTC](https://community.homey.app/t/switching-light-on-off-in-one-single-flow/5747 "2018-12-22T12:26:43Z")

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Hi, I would like to use one single flow to switch \[my office\] light on AND off, using the body sensor as a trigger. This is not really an absolute must; just going for effiency and trying to avoid a 2nd separate flow t…

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## [Waiting for confirmation](https://community.homey.app/t/waiting-for-confirmation/5637)

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**Author:** [@Xtasy](https://community.homey.app/u/Xtasy)\
**Replies:** 1\
**Last updated:** [December 21, 2018, 7:42pm UTC](https://community.homey.app/t/waiting-for-confirmation/5637 "2018-12-21T19:42:14Z")

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I send an invitation to my girlfriend, she clicked on the link to be added. She created an athom but her status is ’ waiting for confirmation ’ When loggin into the homey app she can see the Homey but she can’t access d…

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## [Homey talking randomly?](https://community.homey.app/t/homey-talking-randomly/5703)

<div class="topic-metadata">

**Author:** [@Joel\_A](https://community.homey.app/u/Joel_A)\
**Replies:** 6\
**Last updated:** [December 21, 2018, 7:10pm UTC](https://community.homey.app/t/homey-talking-randomly/5703 "2018-12-21T19:10:12Z")

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I get homey talking randomly something like “new popular article published” ?? How do i get rid of that? Best regards/ Joel

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## [How to force beta upgrade?](https://community.homey.app/t/how-to-force-beta-upgrade/5723)

<div class="topic-metadata">

**Author:** [@Senad\_Aruc](https://community.homey.app/u/Senad_Aruc)\
**Replies:** 1\
**Last updated:** [December 21, 2018, 8:20am UTC](https://community.homey.app/t/how-to-force-beta-upgrade/5723 "2018-12-21T08:20:00Z")

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Hi, I enabled the “Experimental updates” from “developer.athom.com” but I can’t find the update to beta now button? Any help, please? Thanks,

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## [Fibaro switching](https://community.homey.app/t/fibaro-switching/5635)

<div class="topic-metadata">

**Author:** [@Leroy\_Nobel](https://community.homey.app/u/Leroy_Nobel)\
**Replies:** 6\
**Last updated:** [December 20, 2018, 8:36am UTC](https://community.homey.app/t/fibaro-switching/5635 "2018-12-20T08:36:50Z")

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I have a problem with my hotel switching. I have connected my fibaro double switch, like the attached image, to my existing hotel circuit with traditional make / break switches. The only difference with my situation and …

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## [Qubino din rail dimmer ZMNHSD1 starting at 100%](https://community.homey.app/t/qubino-din-rail-dimmer-zmnhsd1-starting-at-100/5698)

<div class="topic-metadata">

**Author:** [@andredr](https://community.homey.app/u/andredr)\
**Replies:** 2\
**Last updated:** [December 20, 2018, 8:26am UTC](https://community.homey.app/t/qubino-din-rail-dimmer-zmnhsd1-starting-at-100/5698 "2018-12-20T08:26:18Z")

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I have upgraded my homey to v2. Rc4 but now my din rail dimmer start at 100%. Even when my flow is putting them on dim 20% as worked before the upgrade. I tried the qubino beta version and removed all dimmers and instal…

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## [Help to create a Flow for when my dog make his toilet!](https://community.homey.app/t/help-to-create-a-flow-for-when-my-dog-make-his-toilet/5671)

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**Author:** [@klasseman](https://community.homey.app/u/klasseman)\
**Replies:** 4\
**Last updated:** [December 20, 2018, 6:55am UTC](https://community.homey.app/t/help-to-create-a-flow-for-when-my-dog-make-his-toilet/5671 "2018-12-20T06:55:43Z")

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Hey! I’m a beginner of how to make a Flows, maybe there is someone who can help me. I have mounted a floodlight (via a z-wave plug) on ​​the façade which would be controled by a z-wave motion guard, however, I need to tu…

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## [Update Homey but I have Aeotec custom app installed](https://community.homey.app/t/update-homey-but-i-have-aeotec-custom-app-installed/3830)

<div class="topic-metadata">

**Author:** [@jprgomet](https://community.homey.app/u/jprgomet)\
**Replies:** 5\
**Last updated:** [December 18, 2018, 11:12pm UTC](https://community.homey.app/t/update-homey-but-i-have-aeotec-custom-app-installed/3830 "2018-12-18T23:12:18Z")

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I would like to update Homey but I have Aeotec custom app installed via CLI that supports LED strip My Homey is 1.5.3 and now there is finally available Aeotec beta 2.0 app that supports LED strip. So I would like t…

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## [Log Files Sensors](https://community.homey.app/t/log-files-sensors/5624)

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**Author:** [@VinLo](https://community.homey.app/u/VinLo)\
**Replies:** 2\
**Last updated:** [December 18, 2018, 4:04pm UTC](https://community.homey.app/t/log-files-sensors/5624 "2018-12-18T16:04:32Z")

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Is there a option where i can see log files, when for example the doorbell was pressed or a history from my temperature sensors or door sensors. First i was using the Homewizard there i could see a history of the sensor…

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## [Lost all my Z-wave devices](https://community.homey.app/t/lost-all-my-z-wave-devices/5300)

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**Author:** [@RonVer](https://community.homey.app/u/RonVer)\
**Replies:** 5\
**Last updated:** [December 18, 2018, 3:27pm UTC](https://community.homey.app/t/lost-all-my-z-wave-devices/5300 "2018-12-18T15:27:51Z")

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This weekend i came home and my homey had the led ring in full red. So i pulled to powerplug, reinserted the powerplug and started the homey back up again. And the led ring got al normal again. Yesterday i’ve started the…

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## [Gain full access to homey to control everything on behalf of the user notification](https://community.homey.app/t/gain-full-access-to-homey-to-control-everything-on-behalf-of-the-user-notification/1303)

<div class="topic-metadata">

**Author:** [@Timmmeeeeh](https://community.homey.app/u/Timmmeeeeh)\
**Replies:** 6\
**Last updated:** [December 17, 2018, 3:10pm UTC](https://community.homey.app/t/gain-full-access-to-homey-to-control-everything-on-behalf-of-the-user-notification/1303 "2018-12-17T15:10:26Z")

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Hello everyone, When I want to install the broadlink app I first see a disclaimer containing: “Broadlink has permission to: Gain full access to homey to control everything on behalf of the user” I’ve never seen this ki…

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## [Since 1.5.13 many devices report unresponsive every day](https://community.homey.app/t/since-1-5-13-many-devices-report-unresponsive-every-day/4830)

<div class="topic-metadata">

**Author:** [@PetervdK](https://community.homey.app/u/PetervdK)\
**Replies:** 4\
**Last updated:** [December 17, 2018, 12:48pm UTC](https://community.homey.app/t/since-1-5-13-many-devices-report-unresponsive-every-day/4830 "2018-12-17T12:48:20Z")

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Before switching to 1.5.13 i had a flow that reports a device unresponsive after 1 day of no responses. This worked fine, every time my shed door sensor had an empty battery (which happens randomly because i use recharge…

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## [Android App (2.4.11) misses root folders for devices](https://community.homey.app/t/android-app-2-4-11-misses-root-folders-for-devices/5561)

<div class="topic-metadata">

**Author:** [@Ferry\_Spaan](https://community.homey.app/u/Ferry_Spaan)\
**Replies:** 2\
**Last updated:** [December 16, 2018, 10:16pm UTC](https://community.homey.app/t/android-app-2-4-11-misses-root-folders-for-devices/5561 "2018-12-16T22:16:01Z")

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For devices I use a range of folders with subfolders. However, I noticed the Android App 2.4.11 does not show all the root folders. I use 15 folders for the Homey 1.5.13. In the App I only see 10. Does this mean the dis…

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## [Day/night activation](https://community.homey.app/t/day-night-activation/4598)

<div class="topic-metadata">

**Author:** [@Peter\_van\_Gerven](https://community.homey.app/u/Peter_van_Gerven)\
**Replies:** 8\
**Last updated:** [December 16, 2018, 6:24pm UTC](https://community.homey.app/t/day-night-activation/4598 "2018-12-16T18:24:49Z")

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I have a Homey, fibaro dimmer and a neo coolcam for lights in my stairway. I only want them to light on when it is dark. I jhave gave input of 50 lux for the coolcam to work. Now they turn on day and night. You can a…

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## [What input is poossible in the action card timer?](https://community.homey.app/t/what-input-is-poossible-in-the-action-card-timer/5163)

<div class="topic-metadata">

**Author:** [@M\_a\_r\_c\_o](https://community.homey.app/u/M_a_r_c_o)\
**Replies:** 6\
**Last updated:** [December 16, 2018, 9:54am UTC](https://community.homey.app/t/what-input-is-poossible-in-the-action-card-timer/5163 "2018-12-16T09:54:46Z")

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In the action card is a timer, normally I use it for delaying actions in seconds or minuts. I recently found out that it is also possible to add a time range to let it choose random a number in the given range. By ad…

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## [Working out the flaws of a reminder flow](https://community.homey.app/t/working-out-the-flaws-of-a-reminder-flow/5502)

<div class="topic-metadata">

**Author:** [@ewok](https://community.homey.app/u/ewok)\
**Replies:** 5\
**Last updated:** [December 15, 2018, 6:18pm UTC](https://community.homey.app/t/working-out-the-flaws-of-a-reminder-flow/5502 "2018-12-15T18:18:24Z")

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I am using Homey for a lot of things but also enjoy the reminder every so often in order to bring a piece of toys to school or to put extra clothing in a backpack for swimming. The flow I use for these reminders look li…

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## [Device status not correct](https://community.homey.app/t/device-status-not-correct/3621)

<div class="topic-metadata">

**Author:** [@Gomfan](https://community.homey.app/u/Gomfan)\
**Replies:** 12\
**Last updated:** [December 15, 2018, 12:12pm UTC](https://community.homey.app/t/device-status-not-correct/3621 "2018-12-15T12:12:20Z")

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When changing the state of some devices, no real action is done, but the app shows the new wrong state. E.g. turn on lamp, lamp doesn’t turn on, bit the app says it is turned on. This is very annoying as I just cannot tr…

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## [Know what device gave a command](https://community.homey.app/t/know-what-device-gave-a-command/5413)

<div class="topic-metadata">

**Author:** [@Cuflee](https://community.homey.app/u/Cuflee)\
**Replies:** 4\
**Last updated:** [December 14, 2018, 3:53pm UTC](https://community.homey.app/t/know-what-device-gave-a-command/5413 "2018-12-14T15:53:05Z")

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Hi All, I have a multiple google assitants throughout my house, using IFTTT I enabled voice commands to Homey. This way I have “Lights on” activating my day or nighttime light flow without the “Ok google, tell homey to …

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## [How to send variable to mobile phone as message in gen 2 app](https://community.homey.app/t/how-to-send-variable-to-mobile-phone-as-message-in-gen-2-app/5390)

<div class="topic-metadata">

**Author:** [@Dusan\_Debeljak](https://community.homey.app/u/Dusan_Debeljak)\
**Replies:** 9\
**Last updated:** [December 14, 2018, 3:09pm UTC](https://community.homey.app/t/how-to-send-variable-to-mobile-phone-as-message-in-gen-2-app/5390 "2018-12-14T15:09:48Z")

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Hi, can anyone help with this flow issue? Before the update I could send message stored in variable(varMessage) to a mobile phone as push message. Now in gen 2 app I only see this when I look at the Mobile send push no…

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## [Zigbee mesh dissapeard, devices are not meshing anymore](https://community.homey.app/t/zigbee-mesh-dissapeard-devices-are-not-meshing-anymore/4067)

<div class="topic-metadata">

**Author:** [@Marius\_Muresan](https://community.homey.app/u/Marius_Muresan)\
**Replies:** 3\
**Last updated:** [December 14, 2018, 7:49am UTC](https://community.homey.app/t/zigbee-mesh-dissapeard-devices-are-not-meshing-anymore/4067 "2018-12-14T07:49:53Z")

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Hi all, since a recent reboot my zigbee devices stopped meshing. I also updated to rc.14 but that did not make any difference. Now i´m trying so find if there is somewere i can see if the mesh is gone or just not shown i…

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