# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=347

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 348

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## [Laundry ready flow doesn\`t work properly](https://community.homey.app/t/laundry-ready-flow-doesn-t-work-properly/5740)

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**Author:** [@rikadoo](https://community.homey.app/u/rikadoo)\
**Replies:** 17\
**Last updated:** [January 7, 2019, 11:35am UTC](https://community.homey.app/t/laundry-ready-flow-doesn-t-work-properly/5740 "2019-01-07T11:35:40Z")

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Hi, since a few days i have a smartplug with power measurement, i want to use that to let me know when the washingmachine is ready and then to receive and message on my phone. I made a boolean named WasmachineB en a ti…

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## [Harman Kardon app](https://community.homey.app/t/harman-kardon-app/6425)

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**Author:** [@Marc\_B](https://community.homey.app/u/Marc_B)\
**Replies:** 1\
**Last updated:** [January 7, 2019, 4:58am UTC](https://community.homey.app/t/harman-kardon-app/6425 "2019-01-07T04:58:21Z")

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Hi, Does anyone know if there is an app (upcoming) for Harman Kardon speakers?

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## [Read zwave associations](https://community.homey.app/t/read-zwave-associations/6360)

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**Author:** [@Lurendrejer](https://community.homey.app/u/Lurendrejer)\
**Replies:** 0\
**Last updated:** [January 5, 2019, 9:55pm UTC](https://community.homey.app/t/read-zwave-associations/6360 "2019-01-05T21:55:13Z")

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I have a device (maybe more) that has associations to devices not shown in homeys interface. Other controllers can read a devices actual associations and settings, homey uses some sort of trickery database. What can I …

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## [Issues connecting to everything](https://community.homey.app/t/issues-connecting-to-everything/2757)

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**Author:** [@Stasjminister](https://community.homey.app/u/Stasjminister)\
**Replies:** 13\
**Last updated:** [January 6, 2019, 3:24pm UTC](https://community.homey.app/t/issues-connecting-to-everything/2757 "2019-01-06T15:24:20Z")

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Sorry for the general topic here. But its very much true… I received my Homey yesterday. Set it up ok, and started adding devices… Thats when the fun started. I have an existing Fibaro HC2-home with over 50 devices. So…

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## [Signal strength analyzer](https://community.homey.app/t/signal-strength-analyzer/6378)

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**Author:** [@KiJo-DuKa](https://community.homey.app/u/KiJo-DuKa)\
**Replies:** 4\
**Last updated:** [January 6, 2019, 11:42am UTC](https://community.homey.app/t/signal-strength-analyzer/6378 "2019-01-06T11:42:43Z")

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Is there an android app for testing the seperate signals of the homey? There are a lot of wifi testers, but I would like to know how far a zigbee or 433mhz signal is reaching of the homey itself. Rgds

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## [Dome Home Automation Motion Detector](https://community.homey.app/t/dome-home-automation-motion-detector/6381)

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**Author:** [@Jorg](https://community.homey.app/u/Jorg)\
**Replies:** 1\
**Last updated:** [January 6, 2019, 11:27am UTC](https://community.homey.app/t/dome-home-automation-motion-detector/6381 "2019-01-06T11:27:20Z")

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I’m pretty new to Homey, and looking for motion detectors. I’ve tried the Aeotech 6, but it annoys me that I cannot turn off the green light when it detects motion. I’ve looked at this one, but not sure if it works. Has …

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## [Get an average Watt value](https://community.homey.app/t/get-an-average-watt-value/6319)

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**Author:** [@dENNtoet](https://community.homey.app/u/dENNtoet)\
**Replies:** 5\
**Last updated:** [January 6, 2019, 7:48am UTC](https://community.homey.app/t/get-an-average-watt-value/6319 "2019-01-06T07:48:50Z")

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Hi everyone, This might be a very stupid question for some, but this just isn’t my cup of tea…so bare with me. I have a freezer which I suspects eats alot of power. I have the freezer plugged in to a Xiaomi Smart socke…

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## [Homey RROD Manual Recovery](https://community.homey.app/t/homey-rrod-manual-recovery/6275)

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**Author:** [@Jasperr](https://community.homey.app/u/Jasperr)\
**Replies:** 2\
**Last updated:** [January 5, 2019, 6:57pm UTC](https://community.homey.app/t/homey-rrod-manual-recovery/6275 "2019-01-05T18:57:01Z")

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Hi guys, I bought my in-laws Homey as they did not use theirs. I believe they never ever got it set up in the first place. Sadly, I got hit with the red ring after a minute of booting up. Turning it upside down for rec…

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## [Deleted cards: anyone has this?](https://community.homey.app/t/deleted-cards-anyone-has-this/6316)

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**Author:** [@JonE](https://community.homey.app/u/JonE)\
**Replies:** 6\
**Last updated:** [January 5, 2019, 4:34pm UTC](https://community.homey.app/t/deleted-cards-anyone-has-this/6316 "2019-01-05T16:34:55Z")

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If I delete one of the action cards in the mobile app in the ‘then’ column and then save the flow and then reopen it, all cards from the ‘then’ column disappeared. Occurs always and therefore easily reproduced. It’s ext…

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## [Delivery new Homey](https://community.homey.app/t/delivery-new-homey/6179)

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**Author:** [@Mark\_Meijer](https://community.homey.app/u/Mark_Meijer)\
**Replies:** 5\
**Last updated:** [January 4, 2019, 6:41pm UTC](https://community.homey.app/t/delivery-new-homey/6179 "2019-01-04T18:41:46Z")

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Dear Homey, I’ve ordered a Homy on December 20th, received a confirmation but did not get any update since then. Could you please send me an update on when the Homey is expected to be shipped? My order nr: 9224 Kr. …

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## [Turning on light when coming home - using smart lock, door sensor, motion sensor etc](https://community.homey.app/t/turning-on-light-when-coming-home-using-smart-lock-door-sensor-motion-sensor-etc/5966)

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**Author:** [@Groundhog](https://community.homey.app/u/Groundhog)\
**Replies:** 5\
**Last updated:** [December 28, 2018, 7:35pm UTC](https://community.homey.app/t/turning-on-light-when-coming-home-using-smart-lock-door-sensor-motion-sensor-etc/5966 "2018-12-28T19:35:39Z")

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My current setup uses Yale smart lock YDD424 and in theory is perfect for my use case, open door with touch pad AND between 7pm to 6am THEN turn on light. The problem is I find this setup is incrediably unreliable and w…

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## [Some Innr lights do not always respond to Homey](https://community.homey.app/t/some-innr-lights-do-not-always-respond-to-homey/6279)

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**Author:** [@Bas](https://community.homey.app/u/Bas)\
**Replies:** 2\
**Last updated:** [January 4, 2019, 2:59pm UTC](https://community.homey.app/t/some-innr-lights-do-not-always-respond-to-homey/6279 "2019-01-04T14:59:25Z")

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Hi all, New user here. I’ve set up some flows to control 6 INNR GU10 tunable spots in my kitchen. Mostly it’s working fine, but from time to time one random spot does not seem to receive commands from Homey. After resta…

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## [KaKu/CoCo problems with new firmware](https://community.homey.app/t/kaku-coco-problems-with-new-firmware/1739)

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**Author:** [@dENNtoet](https://community.homey.app/u/dENNtoet)\
**Replies:** 14\
**Last updated:** [January 4, 2019, 1:12pm UTC](https://community.homey.app/t/kaku-coco-problems-with-new-firmware/1739 "2019-01-04T13:12:28Z")

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Hi guys, After the new firmware release to 1.5.13 rc 11. I am experiencing that some of the KaKu receivers are non responsive. They just don’t do anything, I can flip the switch on/off but nothing happens. For example…

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## [IR Repeater/Extender/Blaster](https://community.homey.app/t/ir-repeater-extender-blaster/6215)

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**Author:** [@Jonas\_Hermansen](https://community.homey.app/u/Jonas_Hermansen)\
**Replies:** 8\
**Last updated:** [January 4, 2019, 10:51am UTC](https://community.homey.app/t/ir-repeater-extender-blaster/6215 "2019-01-04T10:51:25Z")

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I’ve gotten a Dyson AM06 fan I’d like to control using Homey based on the temperature in my bedroom, but Homey lives in the living room, since I’d like to be able to control TV and HiFi as well. Is it possible to add a …

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## [Blank screen in Homey windows app](https://community.homey.app/t/blank-screen-in-homey-windows-app/4775)

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**Author:** [@Hipstarr](https://community.homey.app/u/Hipstarr)\
**Replies:** 4\
**Last updated:** [January 3, 2019, 5:48pm UTC](https://community.homey.app/t/blank-screen-in-homey-windows-app/4775 "2019-01-03T17:48:14Z")

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Hi, When I start my software in windows I just get a blank white screen. I cant log in to my homey to add stuff like flows and apps… my phone app works, I can start and stop devices, also flows are working… any ideas? …

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## [Flow, Mobile, power is disconnected](https://community.homey.app/t/flow-mobile-power-is-disconnected/2914)

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**Author:** [@xooops](https://community.homey.app/u/xooops)\
**Replies:** 4\
**Last updated:** [January 3, 2019, 4:59pm UTC](https://community.homey.app/t/flow-mobile-power-is-disconnected/2914 "2019-01-03T16:59:59Z")

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Hello There is an option on the mobile trigger. Power is disconnected. I can choose my mobile device, but I can send push messages to my mobile. Can homey detect if my phones is plugged in to the power? Id would be…

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## [Fibaro Module "request\_timeout" as a trigger?](https://community.homey.app/t/fibaro-module-request-timeout-as-a-trigger/5947)

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**Author:** [@azid](https://community.homey.app/u/azid)\
**Replies:** 1\
**Last updated:** [January 3, 2019, 1:36pm UTC](https://community.homey.app/t/fibaro-module-request-timeout-as-a-trigger/5947 "2019-01-03T13:36:30Z")

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Hi Sometimes i have a problem with some Fibaro Modules. When i turn on or off the module, there does not work sometimes. The error is “request\_timeout”. If i try it a second time, it works fine, everytime. Is it po…

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## [Osram Lightify Gateway needed for upgrade](https://community.homey.app/t/osram-lightify-gateway-needed-for-upgrade/6218)

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**Author:** [@rdvanbuuren](https://community.homey.app/u/rdvanbuuren)\
**Replies:** 0\
**Last updated:** [January 3, 2019, 10:43am UTC](https://community.homey.app/t/osram-lightify-gateway-needed-for-upgrade/6218 "2019-01-03T10:43:19Z")

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Hi, Anyone in the Groningen/Assen/Roden area that would be willing to help me upgrade my Osram Lightify Mini Switches via their Gateway? I can come by. I’m currently working on the Osram Lightify Mini Switch. But somet…

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## [Energy (electricity & gas) generic app](https://community.homey.app/t/energy-electricity-gas-generic-app/5844)

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**Author:** [@Koktail](https://community.homey.app/u/Koktail)\
**Replies:** 7\
**Last updated:** [January 1, 2019, 12:18pm UTC](https://community.homey.app/t/energy-electricity-gas-generic-app/5844 "2019-01-01T12:18:30Z")

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Is there an app for Homey that provides an API for electricity and gas? I can only find http request flowcard app to set variables.

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## [2.0 room order](https://community.homey.app/t/2-0-room-order/6110)

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**Author:** [@Lurendrejer](https://community.homey.app/u/Lurendrejer)\
**Replies:** 7\
**Last updated:** [January 1, 2019, 5:13pm UTC](https://community.homey.app/t/2-0-room-order/6110 "2019-01-01T17:13:31Z")

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Simple question, how do you reorder rooms on 2.0 ?

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## [Countdown to New Year](https://community.homey.app/t/countdown-to-new-year/6081)

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**Author:** [@H-W](https://community.homey.app/u/H-W)\
**Replies:** 6\
**Last updated:** [December 31, 2018, 3:14pm UTC](https://community.homey.app/t/countdown-to-new-year/6081 "2018-12-31T15:14:45Z")

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Hi there, I want to make a countdown flow to new year. To do this I created a timer named Nieuwjaaraftellen I created a flow that starts at 23.59 (since you can not start aflow at 23.59.50) that sets Nieuwjaaraftellen…

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## [Neo coolcam PIR v2 added as v1](https://community.homey.app/t/neo-coolcam-pir-v2-added-as-v1/2375)

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**Author:** [@Akumu](https://community.homey.app/u/Akumu)\
**Replies:** 10\
**Last updated:** [December 30, 2018, 1:00pm UTC](https://community.homey.app/t/neo-coolcam-pir-v2-added-as-v1/2375 "2018-12-30T13:00:11Z")

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Yesterday my NeoCoolcam Pir V2 arrived. Added it today to homey but it is recognized as Pir V1 by the neo coolcam app. Anyone else had this problem or has a solution? Homey Firmware Version: 1.5.12 NeoCoolcam app versi…

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## [Homey won't update to 2.0](https://community.homey.app/t/homey-wont-update-to-2-0/6036)

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**Author:** [@Kjettern](https://community.homey.app/u/Kjettern)\
**Replies:** 4\
**Last updated:** [December 29, 2018, 9:17pm UTC](https://community.homey.app/t/homey-wont-update-to-2-0/6036 "2018-12-29T21:17:55Z")

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Hello. I’m trying to update my homey to 2.0 rc9 but my Homey just won’t find it. I’ve set Experimental update to ON, and rebooted the Homey several times, but no go. I’ve also tried to press the update button in the home…

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## [Cannot connect to airport extreme](https://community.homey.app/t/cannot-connect-to-airport-extreme/6027)

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**Author:** [@Robin\_van\_Belzen](https://community.homey.app/u/Robin_van_Belzen)\
**Replies:** 7\
**Last updated:** [December 29, 2018, 6:26pm UTC](https://community.homey.app/t/cannot-connect-to-airport-extreme/6027 "2018-12-29T18:26:25Z")

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Hi there, I have a question, since i added my airport extreme to the network, the homey doens’t connect to the extreme. I went to setup but it doesn’t connect. Is there a solution? Thanks Robin

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## [1 apparaat uitsluiten "zet alle apparaten uit"](https://community.homey.app/t/1-apparaat-uitsluiten-zet-alle-apparaten-uit/6047)

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**Author:** [@Deojuvente](https://community.homey.app/u/Deojuvente)\
**Replies:** 2\
**Last updated:** [December 29, 2018, 5:28pm UTC](https://community.homey.app/t/1-apparaat-uitsluiten-zet-alle-apparaten-uit/6047 "2018-12-29T17:28:14Z")

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Hallo, I like to know if there is a option to remove 1 device for the option turn off all devices in a flow. bedankt

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## [No ifttt in setting](https://community.homey.app/t/no-ifttt-in-setting/6019)

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**Author:** [@Dave\_Meijer](https://community.homey.app/u/Dave_Meijer)\
**Replies:** 2\
**Last updated:** [December 29, 2018, 10:31am UTC](https://community.homey.app/t/no-ifttt-in-setting/6019 "2018-12-29T10:31:53Z")

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Hi All, I don’t see the IFTTT menu anymore in homey settings. I see it in apps but not on the left. Following this link: https://www.athom.com/en/support/KB000042/ What is already tried: I restart the app, disabled…

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## [KNX bus adress - how to read?](https://community.homey.app/t/knx-bus-adress-how-to-read/5913)

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**Author:** [@Crapton](https://community.homey.app/u/Crapton)\
**Replies:** 1\
**Last updated:** [December 28, 2018, 5:45pm UTC](https://community.homey.app/t/knx-bus-adress-how-to-read/5913 "2018-12-28T17:45:56Z")

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I have just bought a Homey with Weinzierl IP interface for my home KNX system (lights, shades). The person who built the house used a Hager Tebis programming tool and there is no record of the individual KNX ETS bus addr…

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## [Time before a flow is live?](https://community.homey.app/t/time-before-a-flow-is-live/5923)

<div class="topic-metadata">

**Author:** [@Joacimbr](https://community.homey.app/u/Joacimbr)\
**Replies:** 3\
**Last updated:** [December 28, 2018, 11:09am UTC](https://community.homey.app/t/time-before-a-flow-is-live/5923 "2018-12-28T11:09:45Z")

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Does anyone know how long it takes before a flow is live after saving? It seems to me that it takes a while before homey put any new changes in a flow to work?

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## [Can't access my Homey after setup](https://community.homey.app/t/cant-access-my-homey-after-setup/5941)

<div class="topic-metadata">

**Author:** [@Alik\_Tabunov](https://community.homey.app/u/Alik_Tabunov)\
**Replies:** 15\
**Last updated:** [December 27, 2018, 11:23am UTC](https://community.homey.app/t/cant-access-my-homey-after-setup/5941 "2018-12-27T11:23:51Z")

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Dear Friends, I have setup second homey and can’t enter to it via desktop app. When I click on in the desktop app it opens web page “https://get.homey.app/” and then do nothing. But I still can to enter to my first home…

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## [NEO door-sensors changes its status to "Closed" when sending "wake-up"](https://community.homey.app/t/neo-door-sensors-changes-its-status-to-closed-when-sending-wake-up/750)

<div class="topic-metadata">

**Author:** [@Paul](https://community.homey.app/u/Paul)\
**Replies:** 22\
**Last updated:** [December 27, 2018, 12:09am UTC](https://community.homey.app/t/neo-door-sensors-changes-its-status-to-closed-when-sending-wake-up/750 "2018-12-27T00:09:47Z")

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Hello, Sorry to bother you all again; copy of my issue of 09-08-2018, which was left without any reaction. I have a problem with my NEO door-sensors: When the door contact is open for more than several hours (variable…

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