# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=346

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 347

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## [Netatmo on Homey 2.0 - please re-authorize](https://community.homey.app/t/netatmo-on-homey-2-0-please-re-authorize/7061)

<div class="topic-metadata">

**Author:** [@ygeffens](https://community.homey.app/u/ygeffens)\
**Replies:** 5\
**Last updated:** [January 16, 2019, 10:41pm UTC](https://community.homey.app/t/netatmo-on-homey-2-0-please-re-authorize/7061 "2019-01-16T22:41:40Z")

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I know what it means but, anyone an idea where to re-authorize the Netatmo app ?

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## [After upgrade to version 2.0 stable Homey does not respond very often](https://community.homey.app/t/after-upgrade-to-version-2-0-stable-homey-does-not-respond-very-often/7058)

<div class="topic-metadata">

**Author:** [@Lesley\_van\_Driessen](https://community.homey.app/u/Lesley_van_Driessen)\
**Replies:** 0\
**Last updated:** [January 16, 2019, 8:45pm UTC](https://community.homey.app/t/after-upgrade-to-version-2-0-stable-homey-does-not-respond-very-often/7058 "2019-01-16T20:45:13Z")

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Hi Guys, After my upgrade to version 2.0 stable my homey is not responding most of the time. If I do a ping to my homey’s IP I get an time-out. After a couple of minutes I receive reply and I can access the Homey again.…

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## [Homey 1.5.3 to 2.0 migration; what to expect or must check?](https://community.homey.app/t/homey-1-5-3-to-2-0-migration-what-to-expect-or-must-check/6812)

<div class="topic-metadata">

**Author:** [@M\_a\_r\_c\_o](https://community.homey.app/u/M_a_r_c_o)\
**Replies:** 9\
**Last updated:** [January 16, 2019, 9:13pm UTC](https://community.homey.app/t/homey-1-5-3-to-2-0-migration-what-to-expect-or-must-check/6812 "2019-01-16T21:13:28Z")

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Hello, I am a bit lost, because there is an upgrade, but nowhere is mentioned what I need to perform after the update. I have several apps, including beter logic, countdown, virtual devices, simple log, http requests, … …

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## [Another developer ask the community for support](https://community.homey.app/t/another-developer-ask-the-community-for-support/6689)

<div class="topic-metadata">

**Author:** [@Koktail](https://community.homey.app/u/Koktail)\
**Replies:** 29\
**Last updated:** [January 16, 2019, 8:08pm UTC](https://community.homey.app/t/another-developer-ask-the-community-for-support/6689 "2019-01-16T20:08:03Z")

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Following the example of @Gruijter and @DaneedeKruyff and replying the encouragement of some other active developers i want to ask the community for support. I’m developing and maintain Homey BLE apps for xiaomi mi flor…

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## [Traveltime with Google Maps](https://community.homey.app/t/traveltime-with-google-maps/1744)

<div class="topic-metadata">

**Author:** [@Gertjan\_Hendriks](https://community.homey.app/u/Gertjan_Hendriks)\
**Replies:** 14\
**Last updated:** [January 16, 2019, 7:05pm UTC](https://community.homey.app/t/traveltime-with-google-maps/1744 "2019-01-16T19:05:53Z")

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Morning, Does anyone have a good flow for: at 06:00 hours a push notification about the travel time to work with Google Maps? Would you like to share it then? Do you use a free API key here? Tx!

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## [Homey 2.0 - MVP?](https://community.homey.app/t/homey-2-0-mvp/6938)

<div class="topic-metadata">

**Author:** [@Henrik\_Lund](https://community.homey.app/u/Henrik_Lund)\
**Replies:** 1\
**Last updated:** [January 16, 2019, 9:48am UTC](https://community.homey.app/t/homey-2-0-mvp/6938 "2019-01-16T09:48:20Z")

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I upgraded to Homey 2.0, and I honestly (deeply) regret that decision: Insight are available only online in a significantly trimmed down version. Flow overview sucks (pardon my language) since you only see either, When…

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## [Bug - Can't enter values with decimals in V2-app](https://community.homey.app/t/bug-cant-enter-values-with-decimals-in-v2-app/6943)

<div class="topic-metadata">

**Author:** [@Robbert](https://community.homey.app/u/Robbert)\
**Replies:** 2\
**Last updated:** [January 16, 2019, 8:15am UTC](https://community.homey.app/t/bug-cant-enter-values-with-decimals-in-v2-app/6943 "2019-01-16T08:15:26Z")

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In the V2-app, I can’t write numbers with decimals. For example the sensitivity of my IKEA dimmer. It’s normally set at 1, but it should support values between 0.1 and 2 (it did in the previous Homey software). However,…

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## [Switch to Homey Pro](https://community.homey.app/t/switch-to-homey-pro/6939)

<div class="topic-metadata">

**Author:** [@Maarten\_Verbunt](https://community.homey.app/u/Maarten_Verbunt)\
**Replies:** 1\
**Last updated:** [January 16, 2019, 7:13am UTC](https://community.homey.app/t/switch-to-homey-pro/6939 "2019-01-16T07:13:00Z")

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I was wondering if I would replace my Homey (Early 2016) for a Homey Pro. Would it be possible to migrate everything from the old Homey to the new Homey? Like devices, flows, logic and so on?

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## [Desktop App no longer working?](https://community.homey.app/t/desktop-app-no-longer-working/6932)

<div class="topic-metadata">

**Author:** [@johannes1702](https://community.homey.app/u/johannes1702)\
**Replies:** 2\
**Last updated:** [January 16, 2019, 6:06am UTC](https://community.homey.app/t/desktop-app-no-longer-working/6932 "2019-01-16T06:06:21Z")

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Hi, I just updated to 2.0 and I really like it. Thanks to everyone who made this possible. I like the new iOS app as well. However I just realized, that I can no longer use the Windows Desktop app. Besides that I can i…

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## [How to cancel or an order in the webshop](https://community.homey.app/t/how-to-cancel-or-an-order-in-the-webshop/6824)

<div class="topic-metadata">

**Author:** [@John\_Mentjens](https://community.homey.app/u/John_Mentjens)\
**Replies:** 2\
**Last updated:** [January 15, 2019, 4:26pm UTC](https://community.homey.app/t/how-to-cancel-or-an-order-in-the-webshop/6824 "2019-01-15T16:26:10Z")

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I want to cancel an order in the webshop from Athom. Wanted to preorder Homey Pro but ordered the regular one. Any emailadres or telephonenumber? How do I do this?

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## [Zigbee keeps on loading/not working](https://community.homey.app/t/zigbee-keeps-on-loading-not-working/1361)

<div class="topic-metadata">

**Author:** [@Daan292](https://community.homey.app/u/Daan292)\
**Replies:** 6\
**Last updated:** [January 15, 2019, 12:39pm UTC](https://community.homey.app/t/zigbee-keeps-on-loading-not-working/1361 "2019-01-15T12:39:41Z")

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Hello, I just received the Homey and it says its loading the zigbee, but its doing that for an hour now. Is this a issue i can resolve myself? I’m trying to link my tradfri lights, but i need zigbee for that. Firmware…

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## [How to make sure homey does not upgrade to 2?](https://community.homey.app/t/how-to-make-sure-homey-does-not-upgrade-to-2/6818)

<div class="topic-metadata">

**Author:** [@Paul\_Van\_Driel](https://community.homey.app/u/Paul_Van_Driel)\
**Replies:** 2\
**Last updated:** [January 15, 2019, 12:17pm UTC](https://community.homey.app/t/how-to-make-sure-homey-does-not-upgrade-to-2/6818 "2019-01-15T12:17:55Z")

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I’m in the middle of the transition to openhab, and homey may keep on doing some little things like communicate with somfy and make a sound now and then when openhab tells it to. so I,d like to make double sure homey do…

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## [Can you live with Homey without worrying](https://community.homey.app/t/can-you-live-with-homey-without-worrying/6583)

<div class="topic-metadata">

**Author:** [@HazzyD](https://community.homey.app/u/HazzyD)\
**Replies:** 26\
**Last updated:** [January 14, 2019, 3:19pm UTC](https://community.homey.app/t/can-you-live-with-homey-without-worrying/6583 "2019-01-14T15:19:20Z")

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I’m aware this may not be the best place to ask this question as the views are bound to be a bit biased but you guys are the ones that know the product best. I just need an honest answer. I’m not new to smart homes and…

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## [Problem with adding devices in Homekit](https://community.homey.app/t/problem-with-adding-devices-in-homekit/6748)

<div class="topic-metadata">

**Author:** [@Mark\_Homey](https://community.homey.app/u/Mark_Homey)\
**Replies:** 9\
**Last updated:** [January 14, 2019, 3:02pm UTC](https://community.homey.app/t/problem-with-adding-devices-in-homekit/6748 "2019-01-14T15:02:35Z")

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Today i have added some Hue devices which works perfectly. Like always i like to add them to Homekit so they will appear on my iPhone. Now i have this problem. The app doesn’t show anything, i am unable to add or remove…

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## [Change polling settings (zigbee) in Homey](https://community.homey.app/t/change-polling-settings-zigbee-in-homey/6679)

<div class="topic-metadata">

**Author:** [@Daniel\_Walraven](https://community.homey.app/u/Daniel_Walraven)\
**Replies:** 10\
**Last updated:** [January 13, 2019, 10:23pm UTC](https://community.homey.app/t/change-polling-settings-zigbee-in-homey/6679 "2019-01-13T22:23:07Z")

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Hi guys, I’ve searched the forum but could not find answers for the following questions, but first my setup: Philips Hue lights, 5 bulbs & 1 light strip, controlled by Homey using the Hue app from Sebastian Johansson …

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## [Connecting New Devices](https://community.homey.app/t/connecting-new-devices/6612)

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**Author:** [@HazzyD](https://community.homey.app/u/HazzyD)\
**Replies:** 7\
**Last updated:** [January 13, 2019, 6:23pm UTC](https://community.homey.app/t/connecting-new-devices/6612 "2019-01-13T18:23:12Z")

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I don’t have Homey yet but I’m seriously considering it… I’ve seen a lot of things that say when pairing new devices they need to be in close proximity to Homey. Practically how does this work? For example take a Fiba…

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## [Http request App - how to sent a command to Domoticz](https://community.homey.app/t/http-request-app-how-to-sent-a-command-to-domoticz/6718)

<div class="topic-metadata">

**Author:** [@Eternity](https://community.homey.app/u/Eternity)\
**Replies:** 4\
**Last updated:** [January 13, 2019, 5:11pm UTC](https://community.homey.app/t/http-request-app-how-to-sent-a-command-to-domoticz/6718 "2019-01-13T17:11:13Z")

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I am able to extract data from my Domoticz installation running on my NAS, via the http request App. As an example: Now, I am trying to sent a command from Homey to Domoticz. Goal is to to flip a virtual switch in …

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## [Fibaro dimmer 2 as transmitter](https://community.homey.app/t/fibaro-dimmer-2-as-transmitter/6712)

<div class="topic-metadata">

**Author:** [@Sander1](https://community.homey.app/u/Sander1)\
**Replies:** 3\
**Last updated:** [January 13, 2019, 4:58pm UTC](https://community.homey.app/t/fibaro-dimmer-2-as-transmitter/6712 "2019-01-13T16:58:35Z")

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Hi there, I need some help with an issue I try to solve. I have already several Fibaro dimmer 2’s in my home and they are working like a charm. Anyway, now I tried something new but I can’t figure out how to solve it. …

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## [Plugwise floor](https://community.homey.app/t/plugwise-floor/5202)

<div class="topic-metadata">

**Author:** [@Marcel\_Hoekstra](https://community.homey.app/u/Marcel_Hoekstra)\
**Replies:** 1\
**Last updated:** [January 13, 2019, 2:34pm UTC](https://community.homey.app/t/plugwise-floor/5202 "2019-01-13T14:34:01Z")

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Hi, Does anyone know if it’s possible to integrate Plugwise floor ( or Tom) with an external heat sensor, for example one from Neo Coolcam?

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## [When do we get the possibility trigger a flow with a Somfy Open/Close RTS wall switch?](https://community.homey.app/t/when-do-we-get-the-possibility-trigger-a-flow-with-a-somfy-open-close-rts-wall-switch/6667)

<div class="topic-metadata">

**Author:** [@Hans4](https://community.homey.app/u/Hans4)\
**Replies:** 1\
**Last updated:** [January 12, 2019, 3:20pm UTC](https://community.homey.app/t/when-do-we-get-the-possibility-trigger-a-flow-with-a-somfy-open-close-rts-wall-switch/6667 "2019-01-12T15:20:55Z")

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Neither the Tahoma app nor the Somfy RTS app seems to be capable of adding a Somfy switch so that I can use it as a trigger in a flow. I would like to trigger KaKu sunscreen switches that operate my Goelst electric curta…

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## [Correct method of logic for acting on values above/under a threshold](https://community.homey.app/t/correct-method-of-logic-for-acting-on-values-above-under-a-threshold/1756)

<div class="topic-metadata">

**Author:** [@Robb](https://community.homey.app/u/Robb)\
**Replies:** 5\
**Last updated:** [January 12, 2019, 10:40am UTC](https://community.homey.app/t/correct-method-of-logic-for-acting-on-values-above-under-a-threshold/1756 "2019-01-12T10:40:03Z")

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Heey guys, Still loving my Homey but to learn a bit more i would like to ask what the correct method is to integrate certain flow steps in Flows that have certain values. My situation is that i want to control the mecha…

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## [Developer asking for donations from Homey users](https://community.homey.app/t/developer-asking-for-donations-from-homey-users/6625)

<div class="topic-metadata">

**Author:** [@Gruijter](https://community.homey.app/u/Gruijter)\
**Replies:** 28\
**Last updated:** [January 12, 2019, 8:34am UTC](https://community.homey.app/t/developer-asking-for-donations-from-homey-users/6625 "2019-01-12T08:34:44Z")

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Ever since the first availability of Homey I am enthousiastic about the product. I started developing apps for myself, and decided to share them with other Homey users in the appstore. I get joy from the positive feedba…

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## [Flow tips](https://community.homey.app/t/flow-tips/6499)

<div class="topic-metadata">

**Author:** [@victoroos](https://community.homey.app/u/victoroos)\
**Replies:** 4\
**Last updated:** [January 10, 2019, 3:29pm UTC](https://community.homey.app/t/flow-tips/6499 "2019-01-10T15:29:30Z")

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Hi all I have a quesrion How do you keep your flow amount to a minimum. For examole What does else do? How is that connected to the or statement? And how do you you manage presence. Do you have a flow for leaving. A…

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## [Philips Hue Dimmer and flow issue](https://community.homey.app/t/philips-hue-dimmer-and-flow-issue/4994)

<div class="topic-metadata">

**Author:** [@Sune](https://community.homey.app/u/Sune)\
**Replies:** 1\
**Last updated:** [January 8, 2019, 9:15pm UTC](https://community.homey.app/t/philips-hue-dimmer-and-flow-issue/4994 "2019-01-08T21:15:56Z")

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Hello I have an issue i hope anyone can help with. I have a Philips Hue Dimmer, where i have a configuration that turns on the light in one section when i press on, and another configuration where i turn on all lights …

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## [How to upgrade to beta after enabling the "Experimental updates"](https://community.homey.app/t/how-to-upgrade-to-beta-after-enabling-the-experimental-updates/6495)

<div class="topic-metadata">

**Author:** [@Senad\_Aruc](https://community.homey.app/u/Senad_Aruc)\
**Replies:** 2\
**Last updated:** [January 8, 2019, 9:10pm UTC](https://community.homey.app/t/how-to-upgrade-to-beta-after-enabling-the-experimental-updates/6495 "2019-01-08T21:10:44Z")

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Hi, I enabled the “Experimental updates” but I can’t find the switch to upgrade to beta! any help please? Thanks,

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## [Can't assign one variable to another in action, bug or feature?](https://community.homey.app/t/cant-assign-one-variable-to-another-in-action-bug-or-feature/6488)

<div class="topic-metadata">

**Author:** [@Alik\_Tabunov](https://community.homey.app/u/Alik_Tabunov)\
**Replies:** 3\
**Last updated:** [January 8, 2019, 8:10pm UTC](https://community.homey.app/t/cant-assign-one-variable-to-another-in-action-bug-or-feature/6488 "2019-01-08T20:10:11Z")

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Hi everybody. I’m trying to assign one variable to another in flow action, but when I tap the tag I see the only devices in list but not variables. Is it really normal? Some workaround maybe? Homey 2.0 Regards, Alik. …

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## [Flows using IR transmitter is crashing microphone/speaker function](https://community.homey.app/t/flows-using-ir-transmitter-is-crashing-microphone-speaker-function/6466)

<div class="topic-metadata">

**Author:** [@Mikke](https://community.homey.app/u/Mikke)\
**Replies:** 0\
**Last updated:** [January 8, 2019, 2:11am UTC](https://community.homey.app/t/flows-using-ir-transmitter-is-crashing-microphone-speaker-function/6466 "2019-01-08T02:11:01Z")

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My Homey seems to break each time I use the IR transmitter within a flow. In short, I can trigger a flow (with a trigger, button or voice), and get the IR signal to transmit to my TV and Soundbar. However, after this, t…

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## [Harman Kardon](https://community.homey.app/t/harman-kardon/6459)

<div class="topic-metadata">

**Author:** [@Marc\_B](https://community.homey.app/u/Marc_B)\
**Replies:** 1\
**Last updated:** [January 7, 2019, 9:18pm UTC](https://community.homey.app/t/harman-kardon/6459 "2019-01-07T21:18:13Z")

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Hi Jamie. thank you for replying. I have searched the app store obviously. There are apps for Sonos, Denon and Bang & Olufsen but I can’t find anything for Harman Kardon. I was wondering if there are more people interest…

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## [Homey next gen V2.0](https://community.homey.app/t/homey-next-gen-v2-0/6357)

<div class="topic-metadata">

**Author:** [@Pim\_Op\_t\_Land](https://community.homey.app/u/Pim_Op_t_Land)\
**Replies:** 6\
**Last updated:** [January 7, 2019, 6:38pm UTC](https://community.homey.app/t/homey-next-gen-v2-0/6357 "2019-01-07T18:38:40Z")

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Hi guys, After reset of homey to day and installing every thing, I can’t get z-wave devises installed. Fibaro, aeotec, neo coolcalm. Also the be next app is not installing. What happened? On this moment I have a Homey t…

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## [Multiple flows with one button?](https://community.homey.app/t/multiple-flows-with-one-button/6443)

<div class="topic-metadata">

**Author:** [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\
**Replies:** 8\
**Last updated:** [January 7, 2019, 4:48pm UTC](https://community.homey.app/t/multiple-flows-with-one-button/6443 "2019-01-07T16:48:58Z")

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These are the flows i have, every day another radiostation. I own an remotec controller. My wish would be to assign 1 button and have every dag another radiostation. Is this possible?

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