# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=345

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 346

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## [Smartphone v2app extra usermode button](https://community.homey.app/t/smartphone-v2app-extra-usermode-button/7134)

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**Author:** [@LuGr](https://community.homey.app/u/LuGr)\
**Replies:** 1\
**Last updated:** [January 21, 2019, 12:32am UTC](https://community.homey.app/t/smartphone-v2app-extra-usermode-button/7134 "2019-01-21T00:32:42Z")

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there are 4 buttons on the bottom of the app Can we have a 5th one? (the “Home” screen has to much information) A completely blank display to place the “favorieten” things free on the display.

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## [Variables integer or floating point?](https://community.homey.app/t/variables-integer-or-floating-point/7520)

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**Author:** [@Frank\_van\_de\_Schuur](https://community.homey.app/u/Frank_van_de_Schuur)\
**Replies:** 0\
**Last updated:** [January 20, 2019, 7:36pm UTC](https://community.homey.app/t/variables-integer-or-floating-point/7520 "2019-01-20T19:36:24Z")

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Hi, I regular (every 15 mins) copy the value of the variable ‘temperature’ to a local variable ‘last temperature’ Now when I use the value of these two variables in a comparison; whether they are above or below zero; t…

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## [New to Homey, How to downgrade](https://community.homey.app/t/new-to-homey-how-to-downgrade/7511)

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**Author:** [@JB2K](https://community.homey.app/u/JB2K)\
**Replies:** 1\
**Last updated:** [January 20, 2019, 6:41pm UTC](https://community.homey.app/t/new-to-homey-how-to-downgrade/7511 "2019-01-20T18:41:53Z")

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Hey There, i bought myself a Homey 2 days ago and i’ve been playing with it for a while, i was trying it to play the NOS Journaal every morning but although the app is installed i can’t figure out how to cast it somewhe…

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## [How long will it take to update Homey to V2?](https://community.homey.app/t/how-long-will-it-take-to-update-homey-to-v2/7431)

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**Author:** [@Vonkenboer](https://community.homey.app/u/Vonkenboer)\
**Replies:** 18\
**Last updated:** [January 19, 2019, 11:37pm UTC](https://community.homey.app/t/how-long-will-it-take-to-update-homey-to-v2/7431 "2019-01-19T23:37:48Z")

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I tried to update My Homey to version 2, with the use of the new Homey App. The LED-ring is not illuminated, but the apps (still) says the update is in progress. Pinging Homey responses with values varies between 2 to 1…

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## [Some issues updating to 2.0](https://community.homey.app/t/some-issues-updating-to-2-0/7345)

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**Author:** [@Rebecca\_Brodin](https://community.homey.app/u/Rebecca_Brodin)\
**Replies:** 2\
**Last updated:** [January 20, 2019, 10:38am UTC](https://community.homey.app/t/some-issues-updating-to-2-0/7345 "2019-01-20T10:38:38Z")

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After updating to 2.0 i have 2 things that confuses me. Virtual Devices that i use to my home alarm stopped working, I’ve tried to reinstall and configure an alarm switch to activate my flows but no success, nothing h…

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## [Homey weer screensaver](https://community.homey.app/t/homey-weer-screensaver/7454)

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**Author:** [@Frans\_Keeman](https://community.homey.app/u/Frans_Keeman)\
**Replies:** 1\
**Last updated:** [January 20, 2019, 7:45am UTC](https://community.homey.app/t/homey-weer-screensaver/7454 "2019-01-20T07:45:12Z")

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In Homey 2.0 zit volgens Athom een weer screensaver. In dit stuk onder het kopje “weer” wordt dit beschreven. Ik heb me rot gezocht maar vind niets in de app. Mis ik ergens wat? Iemand dit al gevonden? Gr Frans

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## [V2 Made my Homey Inoperable](https://community.homey.app/t/v2-made-my-homey-inoperable/7449)

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**Author:** [@RSOM](https://community.homey.app/u/RSOM)\
**Replies:** 0\
**Last updated:** [January 20, 2019, 5:19am UTC](https://community.homey.app/t/v2-made-my-homey-inoperable/7449 "2019-01-20T05:19:54Z")

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I have just finished the V2 update, my app does not respond and keeps reporting “Homey is Offline”. I have used Homey successful since the kickstarter project. I have meticulously tried to revert to a previous version, e…

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## [Multiple mobile numbers](https://community.homey.app/t/multiple-mobile-numbers/7433)

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**Author:** [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\
**Replies:** 0\
**Last updated:** [January 19, 2019, 9:50pm UTC](https://community.homey.app/t/multiple-mobile-numbers/7433 "2019-01-19T21:50:35Z")

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Before v2 i had a few mobile numbers in my account. I could push notifications using those different cellphones. After the update only my personal mobile number shows up. In my account i still see my former mobile number…

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## [Play a temporary sound (bell) on sonos and go back to the music I was listening](https://community.homey.app/t/play-a-temporary-sound-bell-on-sonos-and-go-back-to-the-music-i-was-listening/7039)

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**Author:** [@Garejoost](https://community.homey.app/u/Garejoost)\
**Replies:** 6\
**Last updated:** [January 19, 2019, 5:41pm UTC](https://community.homey.app/t/play-a-temporary-sound-bell-on-sonos-and-go-back-to-the-music-i-was-listening/7039 "2019-01-19T17:41:55Z")

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Dear Homey users, I woud Like to have your advice. I can not find an answer anywhere on the community. I have a ring doorbell and I also use sonos. I would like to connect my doorbell to sonos. I know, It is not that d…

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## [Version 2 IOS app](https://community.homey.app/t/version-2-ios-app/7393)

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**Author:** [@Ian\_Bell](https://community.homey.app/u/Ian_Bell)\
**Replies:** 3\
**Last updated:** [January 19, 2019, 5:20pm UTC](https://community.homey.app/t/version-2-ios-app/7393 "2019-01-19T17:20:32Z")

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Hi, Took the plunge and upgraded to version 2, and I am disappointed. The app is phone-centric and has a fetish for portrait mode only. As an iPad user, it is a bad oversight not to have a landscape version. The desktop …

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## [Battery levels on xiaomi devices](https://community.homey.app/t/battery-levels-on-xiaomi-devices/7388)

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**Author:** [@J\_de\_Graaff](https://community.homey.app/u/J_de_Graaff)\
**Replies:** 9\
**Last updated:** [January 19, 2019, 4:26pm UTC](https://community.homey.app/t/battery-levels-on-xiaomi-devices/7388 "2019-01-19T16:26:01Z")

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Hi all Where can I find the battery level indicators on xiaomi devices? In 1.5 there was a Green indicator for the levels but now there’s only a grey indicator for all my xiaomi devices. Using developer tools I found ou…

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## [V2.0, unable to set numerical Logic variable with webhook](https://community.homey.app/t/v2-0-unable-to-set-numerical-logic-variable-with-webhook/7365)

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**Author:** [@Willy](https://community.homey.app/u/Willy)\
**Replies:** 1\
**Last updated:** [January 19, 2019, 1:05pm UTC](https://community.homey.app/t/v2-0-unable-to-set-numerical-logic-variable-with-webhook/7365 "2019-01-19T13:05:33Z")

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I used to set variables with Better Logic via their API but that has effectively been broken by V2.0. I’m now trying to do the same with the build in Logic. From a webapp my wife can set the desired temperature for the …

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## [Not able to upgrade to v2.0](https://community.homey.app/t/not-able-to-upgrade-to-v2-0/7361)

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**Author:** [@SuperMatz](https://community.homey.app/u/SuperMatz)\
**Replies:** 7\
**Last updated:** [January 19, 2019, 11:57am UTC](https://community.homey.app/t/not-able-to-upgrade-to-v2-0/7361 "2019-01-19T11:57:55Z")

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Hi! I really would like to upgrade my Homey to v2.0 but it doesn’t work at all. I have an Android phone (Huawei p10 pro, Android v9) with the new app installed. Starting the app and selecting my Homey works fine, but t…

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## [Presence not working correctly](https://community.homey.app/t/presence-not-working-correctly/7258)

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**Author:** [@larszzie](https://community.homey.app/u/larszzie)\
**Replies:** 7\
**Last updated:** [January 18, 2019, 7:45pm UTC](https://community.homey.app/t/presence-not-working-correctly/7258 "2019-01-18T19:45:41Z")

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Presence is not working correctly for my (two) Android devices (both running Homey 2.0.2.246). I’m using an Early 2018 Homey. When I leave my house, homey will not detect I’m leaving and when I come home, Homey won’t d…

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## [Replacing Vera Plus with Homey](https://community.homey.app/t/replacing-vera-plus-with-homey/7260)

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**Author:** [@Anders\_Malmgren](https://community.homey.app/u/Anders_Malmgren)\
**Replies:** 1\
**Last updated:** [January 18, 2019, 4:00pm UTC](https://community.homey.app/t/replacing-vera-plus-with-homey/7260 "2019-01-18T16:00:30Z")

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I have a Vera that Im looking at replacing since it works so bad with Fibaro devices. (Insane delays with Fibaro Double Switch 2). So how is support for Fibaro in Homey? I also have the Fibaro Roller Shutter 2 that cont…

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## [Did I just destroy my Homey?](https://community.homey.app/t/did-i-just-destroy-my-homey/6444)

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**Author:** [@Mackelito](https://community.homey.app/u/Mackelito)\
**Replies:** 10\
**Last updated:** [January 18, 2019, 1:08pm UTC](https://community.homey.app/t/did-i-just-destroy-my-homey/6444 "2019-01-18T13:08:19Z")

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The poor little guy fell off the table and now I just see the led lights “spinning” :sob: At first I heard a voice that said “recovering” then nothing more… Also there is something loose inside now :frowning:

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## [Anybody knows what this button will do? (Any Young Ones fans around here?)](https://community.homey.app/t/anybody-knows-what-this-button-will-do-any-young-ones-fans-around-here/7159)

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**Author:** [@PetervdK](https://community.homey.app/u/PetervdK)\
**Replies:** 3\
**Last updated:** [January 18, 2019, 11:00am UTC](https://community.homey.app/t/anybody-knows-what-this-button-will-do-any-young-ones-fans-around-here/7159 "2019-01-18T11:00:31Z")

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Due to some problems with an Aeotec sensor, i ended up with an “unknown node” in my Z-wave network again. I know there was a removal button in a previous version, but that has unfortunately disappeared. However, on the …

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## [No "local tag" to change volume of Sonos after update to V2](https://community.homey.app/t/no-local-tag-to-change-volume-of-sonos-after-update-to-v2/6978)

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**Author:** [@Robbert](https://community.homey.app/u/Robbert)\
**Replies:** 4\
**Last updated:** [January 18, 2019, 9:53am UTC](https://community.homey.app/t/no-local-tag-to-change-volume-of-sonos-after-update-to-v2/6978 "2019-01-18T09:53:22Z")

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Situation: I have an IKEA dimmer, which I previously used to change the volume of my (out of reach) Sonos speaker. This worked okay-ish. Good enough to keep it in use, at least! After the update to V2 yesterday, my Sono…

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## [Delay image grabber](https://community.homey.app/t/delay-image-grabber/6285)

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**Author:** [@Joey\_van\_der\_Beek](https://community.homey.app/u/Joey_van_der_Beek)\
**Replies:** 17\
**Last updated:** [January 18, 2019, 9:44am UTC](https://community.homey.app/t/delay-image-grabber/6285 "2019-01-18T09:44:16Z")

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Hi there, There is a problem known that the app ‘Image grabber’ has the issue that the time between ‘grabbing the image’ and ‘sending’ it takes about 30/60 seconds, or more. See the following issue: https://github.com/…

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## [Homey app on OS X](https://community.homey.app/t/homey-app-on-os-x/7195)

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**Author:** [@Pascal\_Gysels](https://community.homey.app/u/Pascal_Gysels)\
**Replies:** 2\
**Last updated:** [January 18, 2019, 8:34am UTC](https://community.homey.app/t/homey-app-on-os-x/7195 "2019-01-18T08:34:51Z")

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Hi all, Just installed my first Homey. From iPhone all is OK. Connected my first devices and all looking nice. But I also installed the OS X Mojave app on my iMac. This looks like an empty box with only a direction to …

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## [Homey and existing Z-Wave network on domoticz](https://community.homey.app/t/homey-and-existing-z-wave-network-on-domoticz/7197)

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**Author:** [@kryptonneke](https://community.homey.app/u/kryptonneke)\
**Replies:** 2\
**Last updated:** [January 18, 2019, 5:59am UTC](https://community.homey.app/t/homey-and-existing-z-wave-network-on-domoticz/7197 "2019-01-18T05:59:43Z")

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I’m wondering if theres a way to integrate homey into an existing Z-Wave network. I’ve added it as slave but don’t see any of the Z-Wave devices. If that is not possible, then is there a way to make Home work with home …

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## [Fibaro HC2 as master and Homey as slave](https://community.homey.app/t/fibaro-hc2-as-master-and-homey-as-slave/7188)

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**Author:** [@Remco\_Ploeg](https://community.homey.app/u/Remco_Ploeg)\
**Replies:** 1\
**Last updated:** [January 17, 2019, 10:20pm UTC](https://community.homey.app/t/fibaro-hc2-as-master-and-homey-as-slave/7188 "2019-01-17T22:20:05Z")

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Hi, I have an Fibaro HC2 and want to use that as my main ZWAVE network. But I want to add Homey to that network as secondary controller. Is that possible? I have add the homey as devices in the Fibaro HC2, but it shows …

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## [Thinking about buying the homey, need some help understand please](https://community.homey.app/t/thinking-about-buying-the-homey-need-some-help-understand-please/7111)

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**Author:** [@Tom\_Ackerman](https://community.homey.app/u/Tom_Ackerman)\
**Replies:** 3\
**Last updated:** [January 17, 2019, 8:43pm UTC](https://community.homey.app/t/thinking-about-buying-the-homey-need-some-help-understand-please/7111 "2019-01-17T20:43:55Z")

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Hello, I’m thinking about buying a homey device. A few thing I need to know in order to understand if this is the right way for me. My current setup: 3XGoogle home mini, harmony hub and ultimate remote, Many Yeelight…

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## [Using Homey in web browser](https://community.homey.app/t/using-homey-in-web-browser/7178)

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**Author:** [@neiseiska](https://community.homey.app/u/neiseiska)\
**Replies:** 2\
**Last updated:** [January 17, 2019, 8:29pm UTC](https://community.homey.app/t/using-homey-in-web-browser/7178 "2019-01-17T20:29:55Z")

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Hi, I just got my Homey and Android app seems to work fine. But how can I configure Homey with my pc and with a web browser? If I log on to My.athom.com there’s only “get the app”, no devices or flows at all?

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## [Data from analog gasmeter 30 meters outside the house](https://community.homey.app/t/data-from-analog-gasmeter-30-meters-outside-the-house/7056)

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**Author:** [@Patrick\_van\_der\_Maar](https://community.homey.app/u/Patrick_van_der_Maar)\
**Replies:** 5\
**Last updated:** [January 17, 2019, 7:52pm UTC](https://community.homey.app/t/data-from-analog-gasmeter-30-meters-outside-the-house/7056 "2019-01-17T19:52:43Z")

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Hi, I am looking for a solution for getting data from my analog gasmeter that’s outside of my house appr. 30 meters away. I have been around and nobody has a solution sofar. I hope somebody can help me out.

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## [Aqara Wallswitch double 2018 shows only one icon](https://community.homey.app/t/aqara-wallswitch-double-2018-shows-only-one-icon/7120)

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**Author:** [@JohanE](https://community.homey.app/u/JohanE)\
**Replies:** 1\
**Last updated:** [January 17, 2019, 4:21pm UTC](https://community.homey.app/t/aqara-wallswitch-double-2018-shows-only-one-icon/7120 "2019-01-17T16:21:50Z")

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I have included the double Wallswitch (L, L1, L2) on my Homey with fw 2.0. It shows only one icon in my app which switches only the legt switch. When I want to use the right switch I have to open the icon where I can see…

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## [Aqara Wireless Switch activation in the home screen new App](https://community.homey.app/t/aqara-wireless-switch-activation-in-the-home-screen-new-app/7142)

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**Author:** [@wesley\_w](https://community.homey.app/u/wesley_w)\
**Replies:** 2\
**Last updated:** [January 17, 2019, 4:20pm UTC](https://community.homey.app/t/aqara-wireless-switch-activation-in-the-home-screen-new-app/7142 "2019-01-17T16:20:39Z")

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Upgraded to 2.0. no problems so far. Question… is in the home screen i see al my devices. I cannot activate a aqara switch by pressing on it. when long presssing the icon i go into the battery status. The switch works in…

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## [Ikea tradfri dimmer tag](https://community.homey.app/t/ikea-tradfri-dimmer-tag/7146)

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**Author:** [@Jampe\_Uppgard](https://community.homey.app/u/Jampe_Uppgard)\
**Replies:** 2\
**Last updated:** [January 17, 2019, 4:11pm UTC](https://community.homey.app/t/ikea-tradfri-dimmer-tag/7146 "2019-01-17T16:11:49Z")

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The ikea tradfri dimmer tag is not present for me when trying to use it as a value for the dimto or relative brightness. atm the dimmer is useless anyone else have this problem or is it just here?

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## [How to use tasker to get a usable presence detection in Homey](https://community.homey.app/t/how-to-use-tasker-to-get-a-usable-presence-detection-in-homey/7084)

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**Author:** [@Blarp](https://community.homey.app/u/Blarp)\
**Replies:** 3\
**Last updated:** [January 17, 2019, 3:22pm UTC](https://community.homey.app/t/how-to-use-tasker-to-get-a-usable-presence-detection-in-homey/7084 "2019-01-17T15:22:01Z")

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I have an unused Tasker app on my android phone and I want to give it a go to be able to get presence detection in Homey (2.0). But how do I set this up? Can I invite @seiko and others to give some inside info?

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## [Smartwares magneetschakelaar draadloos SH5-TSM-A](https://community.homey.app/t/smartwares-magneetschakelaar-draadloos-sh5-tsm-a/6516)

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**Author:** [@JaVri](https://community.homey.app/u/JaVri)\
**Replies:** 8\
**Last updated:** [January 17, 2019, 12:20pm UTC](https://community.homey.app/t/smartwares-magneetschakelaar-draadloos-sh5-tsm-a/6516 "2019-01-17T12:20:28Z")

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I recently bought the Smartware SH5-TSM-A wireless contact. I can add it through the Smartwares App, but when I add it to a flow nothing happens. In the flow I want 2 HUE lamps (through HUE bridge) to go on-and-off, but …

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