# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=344

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 345

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## [Not being able to log in with different Spotify account](https://community.homey.app/t/not-being-able-to-log-in-with-different-spotify-account/5893)

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**Author:** [@Auke\_Westerterp](https://community.homey.app/u/Auke_Westerterp)\
**Replies:** 1\
**Last updated:** [January 24, 2019, 6:06pm UTC](https://community.homey.app/t/not-being-able-to-log-in-with-different-spotify-account/5893 "2019-01-24T18:06:22Z")

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I think I’ve found a bug. Once the ‘Spotify for Sonos’ app has been logged into with an account, it is not allowing for another account to be logged in anymore ever. If chosing to log out from the above screen, I get …

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## [Homey 2.0 missing setting to disable internal speaker?](https://community.homey.app/t/homey-2-0-missing-setting-to-disable-internal-speaker/7064)

<div class="topic-metadata">

**Author:** [@Flight777](https://community.homey.app/u/Flight777)\
**Replies:** 8\
**Last updated:** [January 24, 2019, 4:07pm UTC](https://community.homey.app/t/homey-2-0-missing-setting-to-disable-internal-speaker/7064 "2019-01-24T16:07:27Z")

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I have my Homey hooked up to a Sonos 5 with the 3.5mm jack and since the update I’m hearing everything double. I cannot find the option anymore like with previous firmware to disable the internal speaker, or am I missing…

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## [Homey.local not working any more?](https://community.homey.app/t/homey-local-not-working-any-more/7830)

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**Author:** [@Mackelito](https://community.homey.app/u/Mackelito)\
**Replies:** 5\
**Last updated:** [January 24, 2019, 12:35pm UTC](https://community.homey.app/t/homey-local-not-working-any-more/7830 "2019-01-24T12:35:12Z")

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When I go to http://homey.local I get redirected to https://get.homey.app Why?

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## [Aeotec ZW095 (three phase) old driver?](https://community.homey.app/t/aeotec-zw095-three-phase-old-driver/7847)

<div class="topic-metadata">

**Author:** [@Kjetil\_Knutsen](https://community.homey.app/u/Kjetil_Knutsen)\
**Replies:** 0\
**Last updated:** [January 24, 2019, 12:20pm UTC](https://community.homey.app/t/aeotec-zw095-three-phase-old-driver/7847 "2019-01-24T12:20:59Z")

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Hello I have one Aeotec Zw095 with 3 phases. But i Homey v2.x there is only listed the GEn2 (mine is Gen5). Is there a way to update the driver ? regards Kjetil

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## [Smart lights, which brand?](https://community.homey.app/t/smart-lights-which-brand/7798)

<div class="topic-metadata">

**Author:** [@Tom\_Starren](https://community.homey.app/u/Tom_Starren)\
**Replies:** 6\
**Last updated:** [January 24, 2019, 6:50am UTC](https://community.homey.app/t/smart-lights-which-brand/7798 "2019-01-24T06:50:18Z")

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I’m new to Homey and currently I only have some HUE lights (9 spots and 2 bulbs) which I use in Homey (without HUE bridge). Now I was thinking what about a different brand of light bulbs. When I turn on all 9 spots at t…

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## [Full factory reset](https://community.homey.app/t/full-factory-reset/7768)

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**Author:** [@macfreek](https://community.homey.app/u/macfreek)\
**Replies:** 3\
**Last updated:** [January 23, 2019, 11:44am UTC](https://community.homey.app/t/full-factory-reset/7768 "2019-01-23T11:44:19Z")

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Hi, I want to sell my homey (in this case a cash-back action from a shop when I buy a Homey Pro), and want to do a full factory reset: disconnect all devices, remove flows, and disassociate the homey from my athom accou…

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## [Version 2.0.1-rc.2 and 2.0.1](https://community.homey.app/t/version-2-0-1-rc-2-and-2-0-1/7762)

<div class="topic-metadata">

**Author:** [@Gerard](https://community.homey.app/u/Gerard)\
**Replies:** 3\
**Last updated:** [January 23, 2019, 11:31am UTC](https://community.homey.app/t/version-2-0-1-rc-2-and-2-0-1/7762 "2019-01-23T11:31:30Z")

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I am a bit confused. My homey updated tonight automatically to 2.0.1-rc.2. That seemed odd to me, I thought upgrading to 2.0 veered me off the manual pampering path of upgrades after I made the mistake to go experimental…

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## [Horstman SRT321 is only recognized as a Basic Z-Wave device](https://community.homey.app/t/horstman-srt321-is-only-recognized-as-a-basic-z-wave-device/6283)

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**Author:** [@toox](https://community.homey.app/u/toox)\
**Replies:** 16\
**Last updated:** [January 23, 2019, 7:20am UTC](https://community.homey.app/t/horstman-srt321-is-only-recognized-as-a-basic-z-wave-device/6283 "2019-01-23T07:20:25Z")

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SRT321 is listed in the read me in App Store as available device. After when it has been installed SRT321 is not recognized and stated as Basic Z-Wave device. During the installation it is retrieving command class versi…

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## [Homey doesn't register my Push Message answers](https://community.homey.app/t/homey-doesnt-register-my-push-message-answers/7202)

<div class="topic-metadata">

**Author:** [@RogueRog](https://community.homey.app/u/RogueRog)\
**Replies:** 7\
**Last updated:** [January 22, 2019, 10:13pm UTC](https://community.homey.app/t/homey-doesnt-register-my-push-message-answers/7202 "2019-01-22T22:13:15Z")

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Been searching the old and new forum. Since the 2.0 update I still get push messages on my phone. However for instance when my doorbell is ringed. I get a message if I want to open my door with Danalock. When I answer th…

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## [IR not working](https://community.homey.app/t/ir-not-working/1772)

<div class="topic-metadata">

**Author:** [@mmuziek](https://community.homey.app/u/mmuziek)\
**Replies:** 30\
**Last updated:** [January 22, 2019, 9:43pm UTC](https://community.homey.app/t/ir-not-working/1772 "2019-01-22T21:43:57Z")

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Hello there. sadly IR stopped working on my homey. first it worked for months. now i wanted my lights on again (they work with IR sockets) they where working they do not get any feedback anymore. i tried removing the…

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## [Connect Homey 2.0 to Google Assistant](https://community.homey.app/t/connect-homey-2-0-to-google-assistant/7730)

<div class="topic-metadata">

**Author:** [@RoaldMailly](https://community.homey.app/u/RoaldMailly)\
**Replies:** 1\
**Last updated:** [January 22, 2019, 9:20pm UTC](https://community.homey.app/t/connect-homey-2-0-to-google-assistant/7730 "2019-01-22T21:20:59Z")

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I have the Homey now for a few days and found out it has no built-in microphone anymore. I was advised to get Google Assistant for that. I have the Google Home device now and I am trying to connect it now to Homey. In th…

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## [Bug in homey App on Android and swiftkey keyboard](https://community.homey.app/t/bug-in-homey-app-on-android-and-swiftkey-keyboard/7636)

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**Author:** [@Stijn\_vdh](https://community.homey.app/u/Stijn_vdh)\
**Replies:** 4\
**Last updated:** [January 22, 2019, 2:19pm UTC](https://community.homey.app/t/bug-in-homey-app-on-android-and-swiftkey-keyboard/7636 "2019-01-22T14:19:22Z")

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Hi, When using Swiftkey keyboard in combination with homey 2.0 App the App crashes as soon as you want to select or type text in one of the cards. switching the keyboard to gboard solves the problem. I’m using huawei …

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## [Microphone not working on Homey 2.0](https://community.homey.app/t/microphone-not-working-on-homey-2-0/7659)

<div class="topic-metadata">

**Author:** [@RoaldMailly](https://community.homey.app/u/RoaldMailly)\
**Replies:** 7\
**Last updated:** [January 22, 2019, 11:34am UTC](https://community.homey.app/t/microphone-not-working-on-homey-2-0/7659 "2019-01-22T11:34:03Z")

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The Homey is not responding to ‘Ok, Homey’ at all. According to support I need to put the microphone on in Settings --\> Experiments, but I only have ‘Apple HomeKit’ and ‘Virtual Devices’ there.

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## [Shuffle on Spotify](https://community.homey.app/t/shuffle-on-spotify/4530)

<div class="topic-metadata">

**Author:** [@daniel3](https://community.homey.app/u/daniel3)\
**Replies:** 3\
**Last updated:** [January 22, 2019, 10:40am UTC](https://community.homey.app/t/shuffle-on-spotify/4530 "2019-01-22T10:40:37Z")

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Is there a way to use activate the shuffle function when casting a Spotify playlist? I love it when the music starts after I come home, but it’s a bit annoying that it’s always the same song ;). Thanks in advance.

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## [Zigbee gone](https://community.homey.app/t/zigbee-gone/7189)

<div class="topic-metadata">

**Author:** [@Seraphim](https://community.homey.app/u/Seraphim)\
**Replies:** 7\
**Last updated:** [January 22, 2019, 7:28am UTC](https://community.homey.app/t/zigbee-gone/7189 "2019-01-22T07:28:41Z")

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Hello Community, I have a issue since a few minutes: I can‘t control my Zigbee devices anymore, I mean the devices connected directly to Homey (e.g. Hue Zigbee). Tried to take a look to the Zigbee settings which tells m…

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## [Before attempting to update to 2.0](https://community.homey.app/t/before-attempting-to-update-to-2-0/7590)

<div class="topic-metadata">

**Author:** [@Erik\_M\_Madsen](https://community.homey.app/u/Erik_M_Madsen)\
**Replies:** 3\
**Last updated:** [January 22, 2019, 4:50am UTC](https://community.homey.app/t/before-attempting-to-update-to-2-0/7590 "2019-01-22T04:50:26Z")

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Hi all Before attempting to update to 2.0 I have some questions And this topic is NOT about Athom and how they work, answer questions, prioritize and deal with customers and developers, neither about desktop-Interface,…

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## [Homey crash, Homey is offline](https://community.homey.app/t/homey-crash-homey-is-offline/7537)

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**Author:** [@Sigge](https://community.homey.app/u/Sigge)\
**Replies:** 2\
**Last updated:** [January 21, 2019, 7:10pm UTC](https://community.homey.app/t/homey-crash-homey-is-offline/7537 "2019-01-21T19:10:19Z")

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Anyone else see this with 2.0? My homey has been rock solid before the upgrade, now I have seen this 3 times since the 2.0 upgrade about a week ago. It seems completely dead, can’t be pinged, no ports accessible (this …

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## [Change wifi?](https://community.homey.app/t/change-wifi/7614)

<div class="topic-metadata">

**Author:** [@Kjetil\_Knutsen](https://community.homey.app/u/Kjetil_Knutsen)\
**Replies:** 1\
**Last updated:** [January 21, 2019, 7:02pm UTC](https://community.homey.app/t/change-wifi/7614 "2019-01-21T19:02:45Z")

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Where Can i change wifi on My homy ? Regards Kjetil

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## [\[Solved\] V2: Homey won't speak/listen to me, App speech settings white screen, Chat function not working](https://community.homey.app/t/solved-v2-homey-wont-speak-listen-to-me-app-speech-settings-white-screen-chat-function-not-working/7480)

<div class="topic-metadata">

**Author:** [@Vonkenboer](https://community.homey.app/u/Vonkenboer)\
**Replies:** 11\
**Last updated:** [January 21, 2019, 6:38pm UTC](https://community.homey.app/t/solved-v2-homey-wont-speak-listen-to-me-app-speech-settings-white-screen-chat-function-not-working/7480 "2019-01-21T18:38:23Z")

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Yesterday I upgraded my Homey to V2. Everything seems to work, except: Homey (early 2016 version): 1 - No speech 2 - No respond to ‘ok Homey’ App: 3 - More --\> Settings --\> Speech, white screen, no respond. Going ‘b…

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## [Https://insights.athom.com/ in 2.0](https://community.homey.app/t/https-insights-athom-com-in-2-0/7589)

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**Author:** [@cautje](https://community.homey.app/u/cautje)\
**Replies:** 2\
**Last updated:** [January 21, 2019, 6:16pm UTC](https://community.homey.app/t/https-insights-athom-com-in-2-0/7589 "2019-01-21T18:16:04Z")

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Hi, I ame verry happy with homey 2.0 Also Insights are working great, ther is only one thing. I dont see al my devices… There is an Klikaanklikuit magnet contact that does nog popup. Is is possible to enable this de…

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## [Cannot discover BLE devices](https://community.homey.app/t/cannot-discover-ble-devices/7597)

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**Author:** [@dvk8](https://community.homey.app/u/dvk8)\
**Replies:** 1\
**Last updated:** [January 21, 2019, 5:13pm UTC](https://community.homey.app/t/cannot-discover-ble-devices/7597 "2019-01-21T17:13:02Z")

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Hello, When i’'m trying to add my mi flora sensor (through https://apps.athom.com/app/com.mi.flora) I get the following error: Cannot get devices: Cannot discover BLE devices from homey manager. Error: mission\_permissi…

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## [Homey and Sonos (Spotify)](https://community.homey.app/t/homey-and-sonos-spotify/1801)

<div class="topic-metadata">

**Author:** [@Gertjan\_Hendriks](https://community.homey.app/u/Gertjan_Hendriks)\
**Replies:** 6\
**Last updated:** [January 21, 2019, 3:12pm UTC](https://community.homey.app/t/homey-and-sonos-spotify/1801 "2019-01-21T15:12:00Z")

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Sonos and Homey :face\_with\_raised\_eyebrow: I have 4 questions about Homey and Sonos: Can I make a flow where waking up by the radio (radio 538 or something) instead of a spotify playlist? Can Sonos speakers (all) grou…

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## [Luxaflex and Philips Hue](https://community.homey.app/t/luxaflex-and-philips-hue/7563)

<div class="topic-metadata">

**Author:** [@MiSpA51](https://community.homey.app/u/MiSpA51)\
**Replies:** 4\
**Last updated:** [January 21, 2019, 3:05pm UTC](https://community.homey.app/t/luxaflex-and-philips-hue/7563 "2019-01-21T15:05:49Z")

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Hello all, Before I buy the Homey i want to know a few things. Do i need the base from Luxaflex to control the Luxaflex trough Homey? My other question is if its possible to make a scene with Homey that controls hue l…

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## [Updating to 2.0](https://community.homey.app/t/updating-to-2-0/7578)

<div class="topic-metadata">

**Author:** [@Jeroen\_Reijling](https://community.homey.app/u/Jeroen_Reijling)\
**Replies:** 8\
**Last updated:** [January 21, 2019, 2:44pm UTC](https://community.homey.app/t/updating-to-2-0/7578 "2019-01-21T14:44:22Z")

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Hi all, Question to you all… hoe long did it take to update your device to 2.0? Mine is ‘stuck’ at the purple ring… Even after 15 hours… Anyone got lucky after the 15 hours?

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## [Installing app Ziggo horizon setopbox IR fails](https://community.homey.app/t/installing-app-ziggo-horizon-setopbox-ir-fails/7584)

<div class="topic-metadata">

**Author:** [@Bart\_van\_Diem](https://community.homey.app/u/Bart_van_Diem)\
**Replies:** 2\
**Last updated:** [January 21, 2019, 2:37pm UTC](https://community.homey.app/t/installing-app-ziggo-horizon-setopbox-ir-fails/7584 "2019-01-21T14:37:29Z")

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Hi, When I Try to install an IR app on homy R2 like Ziggo horizon or Samsung Tv IR. Than the installation fails all the time. I get the following error message with details: Try again does not help. Any help on how…

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## [Homey flows \> scenes in Alexa (FireTV related question](https://community.homey.app/t/homey-flows-scenes-in-alexa-firetv-related-question/3200)

<div class="topic-metadata">

**Author:** [@victoroos](https://community.homey.app/u/victoroos)\
**Replies:** 3\
**Last updated:** [January 21, 2019, 1:29pm UTC](https://community.homey.app/t/homey-flows-scenes-in-alexa-firetv-related-question/3200 "2019-01-21T13:29:54Z")

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Hi all I have an alexa related question. I would like to be able to set flows that I made in Homey as scenes in Alexa. This because I can’t operate a FireTV with Homey (why is that actually?) so I need to incorporate a…

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## [Kodi broken after update](https://community.homey.app/t/kodi-broken-after-update/7469)

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**Author:** [@Bammeles](https://community.homey.app/u/Bammeles)\
**Replies:** 2\
**Last updated:** [January 21, 2019, 1:21pm UTC](https://community.homey.app/t/kodi-broken-after-update/7469 "2019-01-21T13:21:01Z")

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Hi Everyone, Homey is awesome and really makes me feel like I am a boss. I especially love how the lights turn of when I start watching a movie or TV Show… However since the update for the Kodi app yesterday or the day …

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## [Homeyscript says: Error: ENOSPC: no space left on the device](https://community.homey.app/t/homeyscript-says-error-enospc-no-space-left-on-the-device/7519)

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**Author:** [@matrover](https://community.homey.app/u/matrover)\
**Replies:** 5\
**Last updated:** [January 21, 2019, 11:57am UTC](https://community.homey.app/t/homeyscript-says-error-enospc-no-space-left-on-the-device/7519 "2019-01-21T11:57:12Z")

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Hi, My timers in Countdown (app made by @ralfvd) are disappearing quite often. and when they do so, im using the homeyscript from @Dijker https://community.homey.app/t/restore-lost-better-logic-and-countdown-configura…

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## [Step by Step http](https://community.homey.app/t/step-by-step-http/7553)

<div class="topic-metadata">

**Author:** [@Lars\_Herold](https://community.homey.app/u/Lars_Herold)\
**Replies:** 1\
**Last updated:** [January 21, 2019, 9:57am UTC](https://community.homey.app/t/step-by-step-http/7553 "2019-01-21T09:57:00Z")

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HomeMatic still not integrated… Mmmh. Not even the CCU, which should be easy I think… OK, I’d like to use the light switches to send http commands via URL to homey. Press button, call a URL. That’s easy to Programm on …

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## [Ayct-202 not working Homey v2.0](https://community.homey.app/t/ayct-202-not-working-homey-v2-0/7048)

<div class="topic-metadata">

**Author:** [@Peter\_V](https://community.homey.app/u/Peter_V)\
**Replies:** 3\
**Last updated:** [January 21, 2019, 8:57am UTC](https://community.homey.app/t/ayct-202-not-working-homey-v2-0/7048 "2019-01-21T08:57:59Z")

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When I’m adding device ayct-202 to Homey I can control the lights succesfully during the wizard. When I finish the wizard the device will appear in the global device list. But when I’m trying to use it nothing happens. C…

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