# Questions & Help **URL:** https://community.homey.app/c/questions-help/8.md?page=341 [Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md) **Page:** 342 --- ## [Don’t get a alarm](https://community.homey.app/t/don-t-get-a-alarm/8975)
**Author:** [@J\_Pouwels](https://community.homey.app/u/J_Pouwels)\ **Replies:** 2\ **Last updated:** [February 9, 2019, 2:29pm UTC](https://community.homey.app/t/don-t-get-a-alarm/8975 "2019-02-09T14:29:09Z")
I made a flow to trigger an alarm. Get it working with a motion sensor. Would now like to add multiple contacts (motion sensor + door contacts). When I press the green button to start the flow it works, get a nice mes… --- ## [Setting a simple pause or delay when Homey asks a question](https://community.homey.app/t/setting-a-simple-pause-or-delay-when-homey-asks-a-question/8943)
**Author:** [@Robb](https://community.homey.app/u/Robb)\ **Replies:** 3\ **Last updated:** [February 9, 2019, 9:56am UTC](https://community.homey.app/t/setting-a-simple-pause-or-delay-when-homey-asks-a-question/8943 "2019-02-09T09:56:47Z")
Hi everyone, Been looking for a simple solution to place a simple pause or delay in a flow where a question is asked. The flow is as follows: When I get home I am detected by SmartPresence. Then Homey asks me (immediat… --- ## [Since 2.0 no Zigbee anymore](https://community.homey.app/t/since-2-0-no-zigbee-anymore/8942)
**Author:** [@Edgar](https://community.homey.app/u/Edgar)\ **Replies:** 2\ **Last updated:** [February 8, 2019, 11:47pm UTC](https://community.homey.app/t/since-2-0-no-zigbee-anymore/8942 "2019-02-08T23:47:32Z")
Hi, since 2.0 i dont have any Zigbee device working anymore. Xiaomi devices doesn’t work anymore, and i also cannot add my TKB plugs anymore. It is since the 2.0 update and pairing won’t be seeing by homey. After that … --- ## [Shipping to Russia is not an option in the Online Shop from Athom](https://community.homey.app/t/shipping-to-russia-is-not-an-option-in-the-online-shop-from-athom/8937)
**Author:** [@Trigladit](https://community.homey.app/u/Trigladit)\ **Replies:** 1\ **Last updated:** [February 8, 2019, 9:00pm UTC](https://community.homey.app/t/shipping-to-russia-is-not-an-option-in-the-online-shop-from-athom/8937 "2019-02-08T21:00:11Z")
Hi, trying to buy homey, and among country for shipping - no russia, why? How can I order product ? --- ## [Simple flow](https://community.homey.app/t/simple-flow/8136)
**Author:** [@gwilliamb](https://community.homey.app/u/gwilliamb)\ **Replies:** 20\ **Last updated:** [February 8, 2019, 1:56pm UTC](https://community.homey.app/t/simple-flow/8136 "2019-02-08T13:56:11Z")
Hi, I have created a couple of flows that should not be difficult to perform. I want to complicate it latter however I can’t seen to get this easy part working correctly as yet. These two flows are turn on driveway ligh… --- ## [My mesh network is a mess (or missing)](https://community.homey.app/t/my-mesh-network-is-a-mess-or-missing/8903)
**Author:** [@freyr](https://community.homey.app/u/freyr)\ **Replies:** 4\ **Last updated:** [February 8, 2019, 12:39pm UTC](https://community.homey.app/t/my-mesh-network-is-a-mess-or-missing/8903 "2019-02-08T12:39:28Z")
I am a new user of Homey. Running on new device on version 2.0.2. I’ve added already some devices more or less only Neo Coolcam devices plus few Heiman smoke sensors. The pairing of the devices went smoothly and many of… --- ## [Account credentials not working](https://community.homey.app/t/account-credentials-not-working/8894)
**Author:** [@DeSjoerd](https://community.homey.app/u/DeSjoerd)\ **Replies:** 1\ **Last updated:** [February 8, 2019, 8:21am UTC](https://community.homey.app/t/account-credentials-not-working/8894 "2019-02-08T08:21:28Z")
Since yesterday evening late I am unable to connect to my Homey. The apps on both my iPhone and Android tablet suddenly want me to log in but are no accepting my account credentials. I can log in to the website and the… --- ## [Downgrade Homey](https://community.homey.app/t/downgrade-homey/8881)
**Author:** [@Martijn\_Strunk](https://community.homey.app/u/Martijn_Strunk)\ **Replies:** 4\ **Last updated:** [February 7, 2019, 8:34pm UTC](https://community.homey.app/t/downgrade-homey/8881 "2019-02-07T20:34:31Z")
Is there anyway to downgrade the Home from V2.0.2 to v1.5.13? --- ## [How to contact a moderator via PM](https://community.homey.app/t/how-to-contact-a-moderator-via-pm/8749)
**Author:** [@calfred](https://community.homey.app/u/calfred)\ **Replies:** 8\ **Last updated:** [February 7, 2019, 3:33pm UTC](https://community.homey.app/t/how-to-contact-a-moderator-via-pm/8749 "2019-02-07T15:33:55Z")
Long story short. If u have any problems with closing this topic plz contact a moderator via PM. Pls help how to contact a moderator via pm --- ## [How many of you are updating to 2.0? What do you gain?](https://community.homey.app/t/how-many-of-you-are-updating-to-2-0-what-do-you-gain/6798)
**Author:** [@Groundhog](https://community.homey.app/u/Groundhog)\ **Replies:** 63\ **Last updated:** [February 7, 2019, 2:12pm UTC](https://community.homey.app/t/how-many-of-you-are-updating-to-2-0-what-do-you-gain/6798 "2019-02-07T14:12:59Z")
I just saw 2.0 was pushed out officially. I’m wondering whether to update. Normally I am the tinker type person but I just got Homey 6 months ago and almost everything is working so I rather not break stuff. Plus my … --- ## [Conditional Concepts](https://community.homey.app/t/conditional-concepts/8844)
**Author:** [@Ferry\_van\_E](https://community.homey.app/u/Ferry_van_E)\ **Replies:** 15\ **Last updated:** [February 7, 2019, 12:51pm UTC](https://community.homey.app/t/conditional-concepts/8844 "2019-02-07T12:51:17Z")
--- ## [A few questions before buying](https://community.homey.app/t/a-few-questions-before-buying/7932)
**Author:** [@Conrad\_Winchester](https://community.homey.app/u/Conrad_Winchester)\ **Replies:** 15\ **Last updated:** [February 6, 2019, 8:02pm UTC](https://community.homey.app/t/a-few-questions-before-buying/7932 "2019-02-06T20:02:33Z")
So, I purchased a Homey this morning because I had seen good reviews and good videos on Youtube. I then discovered some thenigs that made me get a refund. So before actually taking the plunge I thought I would get some c… --- ## [Else only flows](https://community.homey.app/t/else-only-flows/8845)
**Author:** [@viix](https://community.homey.app/u/viix)\ **Replies:** 5\ **Last updated:** [February 7, 2019, 6:18am UTC](https://community.homey.app/t/else-only-flows/8845 "2019-02-07T06:18:20Z")
So I’ve searched the forums but somehow the search term is too generic. How can I create a else only flow? In the old firmware, the else is an easy drag and drop. With the new mobile only version, I can only drag a else… --- ## [Moving on and ditching Homey!](https://community.homey.app/t/moving-on-and-ditching-homey/7356)
**Author:** [@Rockhoppers](https://community.homey.app/u/Rockhoppers)\ **Replies:** 47\ **Last updated:** [February 7, 2019, 12:32am UTC](https://community.homey.app/t/moving-on-and-ditching-homey/7356 "2019-02-07T00:32:50Z")
I have been enthusaticly upgrading Homey every time a new V1 release came out. I love the look and feel of the hardware and the way it is just easy for my wife and visitors to use (NFC). I found the desktop UI great to… --- ## [Location not working in 2.0](https://community.homey.app/t/location-not-working-in-2-0/7040)
**Author:** [@Chester11](https://community.homey.app/u/Chester11)\ **Replies:** 9\ **Last updated:** [February 6, 2019, 8:31pm UTC](https://community.homey.app/t/location-not-working-in-2-0/7040 "2019-02-06T20:31:22Z")
Need help as location under settings in the iPhone app says “An unknown error occurred”. after updating to 2.0. As I have several flows built on sunset etc they are not working due to the above (I guess). Can anyone te… --- ## [Sonos en Homey](https://community.homey.app/t/sonos-en-homey/8820)
**Author:** [@Hans\_Jansen](https://community.homey.app/u/Hans_Jansen)\ **Replies:** 2\ **Last updated:** [February 6, 2019, 7:31pm UTC](https://community.homey.app/t/sonos-en-homey/8820 "2019-02-06T19:31:40Z")
na de update Homey versie 2.0.2 heb geen kontact meer met de sonos app in homey ik kan hem zefs niet verwijderen en in de homey app onder de apps draaid er bij sonos een cirkel rond en houd niet meer op. wat kan ik hier … --- ## [Help please? Flow for robot vacuum to clean not more than once a day/24H](https://community.homey.app/t/help-please-flow-for-robot-vacuum-to-clean-not-more-than-once-a-day-24h/8780)
**Author:** [@Lesley](https://community.homey.app/u/Lesley)\ **Replies:** 2\ **Last updated:** [February 5, 2019, 10:49pm UTC](https://community.homey.app/t/help-please-flow-for-robot-vacuum-to-clean-not-more-than-once-a-day-24h/8780 "2019-02-05T22:49:19Z")
Does one of you have a solution for the issue below? I have created a flow for my Neato Botvac D7 connected to start vacuuming when the last person leaves home. This flow works great! But if one of us comes home again, … --- ## [Samsung TV ir](https://community.homey.app/t/samsung-tv-ir/8580)
**Author:** [@Menne\_Talsma](https://community.homey.app/u/Menne_Talsma)\ **Replies:** 12\ **Last updated:** [February 5, 2019, 7:49pm UTC](https://community.homey.app/t/samsung-tv-ir/8580 "2019-02-05T19:49:49Z")
Hi there, Trying to install te Samsung IR app. But upon installation it crashes info a red screen with a lot of Json code… Anyone? --- ## [Downgrade homey v2](https://community.homey.app/t/downgrade-homey-v2/8747)
**Author:** [@calfred](https://community.homey.app/u/calfred)\ **Replies:** 1\ **Last updated:** [February 5, 2019, 5:02pm UTC](https://community.homey.app/t/downgrade-homey-v2/8747 "2019-02-05T17:02:46Z")
I just upgrade to homey v2 , is there anyway i can downgrade it ? Coz a lot of things crop up after the update. I am using v1.5 and everything word well. Example the virtual switch wont toggle back. Meaning in the flo… --- ## [Homey v2](https://community.homey.app/t/homey-v2/8745)
**Author:** [@calfred](https://community.homey.app/u/calfred)\ **Replies:** 1\ **Last updated:** [February 5, 2019, 4:52pm UTC](https://community.homey.app/t/homey-v2/8745 "2019-02-05T16:52:06Z")
I just upgrade to homey v2 , is there anyway i can downgrade it ? Coz a lot of things crop up after the update. I am using v1.5 and everything word well. Example the virtual switch wont toggle back. Meaning in the f… --- ## [Direct associations](https://community.homey.app/t/direct-associations/8730)
**Author:** [@Dabon](https://community.homey.app/u/Dabon)\ **Replies:** 5\ **Last updated:** [February 5, 2019, 4:22pm UTC](https://community.homey.app/t/direct-associations/8730 "2019-02-05T16:22:02Z")
Hi, Could anyone explain how to use direct associations? And what for? Been around here for a long time now, but have yet to understand what to use it for. --- ## [Homey Standard Flows / Built in](https://community.homey.app/t/homey-standard-flows-built-in/8723)
**Author:** [@EvilCouncil](https://community.homey.app/u/EvilCouncil)\ **Replies:** 5\ **Last updated:** [February 5, 2019, 4:02pm UTC](https://community.homey.app/t/homey-standard-flows-built-in/8723 "2019-02-05T16:02:15Z")
Fellow members, It seems that Homey has some pre-built flows running, because I made a flow. The flow I made is; When someone goes to sleep Then close the blinds Turn off the lights Say something Now I have set my … --- ## [Write/read NFC contents?](https://community.homey.app/t/write-read-nfc-contents/8578)
**Author:** [@anon78407409](https://community.homey.app/u/anon78407409)\ **Replies:** 24\ **Last updated:** [February 5, 2019, 3:25pm UTC](https://community.homey.app/t/write-read-nfc-contents/8578 "2019-02-05T15:25:45Z")
Hi! New to NFC, and want to see what I can do with it. My first idea was to let our two-year old start movies on Kodi with NFC cards. Would this be possible? F.ex. I tried using a random NFC card I found (from an Ardu… --- ## [Nest and flow](https://community.homey.app/t/nest-and-flow/2313)
**Author:** [@Andy\_van\_Dongen](https://community.homey.app/u/Andy_van_Dongen)\ **Replies:** 4\ **Last updated:** [January 30, 2019, 9:48am UTC](https://community.homey.app/t/nest-and-flow/2313 "2019-01-30T09:48:38Z")
Hello, is it possible to control my nest thermostat from within a flow (e.g. set target temp) I can’t see the card in the flow editor, am I doing something wrong or is it just not there? I’d like to put the heating in … --- ## [KAKU AWMR 230 (v5) not pairing](https://community.homey.app/t/kaku-awmr-230-v5-not-pairing/6288)
**Author:** [@Heino\_Kempers](https://community.homey.app/u/Heino_Kempers)\ **Replies:** 4\ **Last updated:** [February 5, 2019, 9:33am UTC](https://community.homey.app/t/kaku-awmr-230-v5-not-pairing/6288 "2019-02-05T09:33:31Z")
I am not able to pair a brand new KAKU AWMR 230 (v5) with my homey. Initially I tried to connect the 230 using the connect button on the 230. This didn’t work. To make sure the 230 is working fine I connected a KAKU rem… --- ## [Storen: Zeptrion Schalter und Qubinon Shutter](https://community.homey.app/t/storen-zeptrion-schalter-und-qubinon-shutter/8149)
**Author:** [@Cordi](https://community.homey.app/u/Cordi)\ **Replies:** 11\ **Last updated:** [February 4, 2019, 10:07pm UTC](https://community.homey.app/t/storen-zeptrion-schalter-und-qubinon-shutter/8149 "2019-02-04T22:07:43Z")
Hi I am new to z-Wave and the entire topic. I have some few z-Wave things to turn on/off lights and door sensors, which are working pretty well. Also combined them. e.g. Opening doors will switch on lights automatically… --- ## [How to use this data in a flow (weather - temperature)?](https://community.homey.app/t/how-to-use-this-data-in-a-flow-weather-temperature/8471)
**Author:** [@Jasper\_Koeleman](https://community.homey.app/u/Jasper_Koeleman)\ **Replies:** 5\ **Last updated:** [February 4, 2019, 7:45am UTC](https://community.homey.app/t/how-to-use-this-data-in-a-flow-weather-temperature/8471 "2019-02-04T07:45:30Z")
Hello, i just updated to v2.0. I found homey Insights and noticed that there is a temperature dataset. (weer - temperatuur). However, in my flows I cannot find this dataset. How do I use this ‘temperatuur’ (temperature)… --- ## [Updated to version 2.0 - No contact with Homey](https://community.homey.app/t/updated-to-version-2-0-no-contact-with-homey/8431)
**Author:** [@Nevergonnadry](https://community.homey.app/u/Nevergonnadry)\ **Replies:** 7\ **Last updated:** [February 3, 2019, 8:58pm UTC](https://community.homey.app/t/updated-to-version-2-0-no-contact-with-homey/8431 "2019-02-03T20:58:17Z")
Since I downloaded version 2.0 of Homey to IOS and upgraded Athom Homey I have lost all contact with it. It does not respond at all! What am I doing now? Can I somehow restore it and start from scratch? --- ## [I can't dim the lights with a voice command](https://community.homey.app/t/i-cant-dim-the-lights-with-a-voice-command/8106)
**Author:** [@Martijn](https://community.homey.app/u/Martijn)\ **Replies:** 6\ **Last updated:** [February 3, 2019, 8:19pm UTC](https://community.homey.app/t/i-cant-dim-the-lights-with-a-voice-command/8106 "2019-02-03T20:19:07Z")
Before 2.0 I could ask homey to dim the lights like, ok homey set brightness to 40%. Homey recognises the command but says there are no dimmable devices. I have a HUE setup and a Fibaro dimmer 2. Through the app I can d… --- ## [React on variable change, except “Empty”](https://community.homey.app/t/react-on-variable-change-except-empty/8608)
**Author:** [@anon78407409](https://community.homey.app/u/anon78407409)\ **Replies:** 1\ **Last updated:** [February 3, 2019, 5:10pm UTC](https://community.homey.app/t/react-on-variable-change-except-empty/8608 "2019-02-03T17:10:07Z")
Hi! I’m trying to make a flow that starts Kodi when a variable (with the movie name) is changed. But I also need to reset it somehow, so the same movie can get triggered again. But changing the variable would then of c… [Previous page](https://community.homey.app/c/questions-help/8.md?page=340) [Next page](https://community.homey.app/c/questions-help/8.md?page=342)