# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=34

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 35

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## [Does EVE/MotionBlinds Thread curtains work with Homey Pro 2023?](https://community.homey.app/t/does-eve-motionblinds-thread-curtains-work-with-homey-pro-2023/139426)

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**Author:** [@johanb](https://community.homey.app/u/johanb)\
**Replies:** 10\
**Last updated:** [January 29, 2026, 6:51pm UTC](https://community.homey.app/t/does-eve-motionblinds-thread-curtains-work-with-homey-pro-2023/139426 "2026-01-29T18:51:08Z")

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I’ve found it hard to find which thread devices works properly with Homey Pro. I want to use the Homey Pro as the thread border router I have searched the forum without any clear answers. The device in question is this…

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## [Gecko In.Touch2](https://community.homey.app/t/gecko-in-touch2/113081)

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**Author:** [@Hendrik\_M](https://community.homey.app/u/Hendrik_M)\
**Replies:** 17\
**Last updated:** [January 29, 2026, 1:50pm UTC](https://community.homey.app/t/gecko-in-touch2/113081 "2026-01-29T13:50:45Z")

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Hi to all, I am a Homey user since a few weeks. 95% of all systems I use could be integrated (KNX, Loxone, Hue, Aqara, …) So there are more than 180 devices in Homey so far. Sadly my Swim Spa could not be integrated. I…

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## [Device for monitoring laundry basket](https://community.homey.app/t/device-for-monitoring-laundry-basket/150136)

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**Author:** [@Oyvind\_Lilleberg](https://community.homey.app/u/Oyvind_Lilleberg)\
**Replies:** 7\
**Last updated:** [January 29, 2026, 12:16pm UTC](https://community.homey.app/t/device-for-monitoring-laundry-basket/150136 "2026-01-29T12:16:27Z")

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In our house, we have placed the laundry basket in a storage room in the basement. We can throw the laundry into it via a chute from the bathroom on the floor above. From time to time, the laundry basket gets full and ov…

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## [Strange Homey Bridge problem](https://community.homey.app/t/strange-homey-bridge-problem/110574)

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**Author:** [@Tim\_Jorstad](https://community.homey.app/u/Tim_Jorstad)\
**Replies:** 8\
**Last updated:** [January 29, 2026, 10:12am UTC](https://community.homey.app/t/strange-homey-bridge-problem/110574 "2026-01-29T10:12:09Z")

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Hi, Im havning trouble with my Homey Bridge, it suddenly stopped “working” and startet flashing blue. So I thought I would set it up again as I have done earlier when changing wifi settings. The issue now is that I get…

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## [Third reality r1 sensor not working since today](https://community.homey.app/t/third-reality-r1-sensor-not-working-since-today/150222)

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**Author:** [@Rini\_Lurling](https://community.homey.app/u/Rini_Lurling)\
**Replies:** 2\
**Last updated:** [January 28, 2026, 9:39pm UTC](https://community.homey.app/t/third-reality-r1-sensor-not-working-since-today/150222 "2026-01-28T21:39:20Z")

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dear all, sinc today the r1 isnt working, not see any movemend. try to repair, but he connct the zigbee network when instlling and leave de network. normal its working fine, anyone have the same problem? or have a sol…

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## [Fully Kiosk App and Homey motion issue](https://community.homey.app/t/fully-kiosk-app-and-homey-motion-issue/149479)

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**Author:** [@Alex93](https://community.homey.app/u/Alex93)\
**Replies:** 1\
**Last updated:** [January 28, 2026, 5:39pm UTC](https://community.homey.app/t/fully-kiosk-app-and-homey-motion-issue/149479 "2026-01-28T17:39:33Z")

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Hi Homeys, I got a Samsung tablet and i bought Fully kiosk app running. I enabled the motion detection and put the timer on 30 seconds so it goes to a black screensaver when it doesnt detect motion, well… it should be d…

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## [Tado and switchbot](https://community.homey.app/t/tado-and-switchbot/148034)

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**Author:** [@WeWillSee](https://community.homey.app/u/WeWillSee)\
**Replies:** 27\
**Last updated:** [January 28, 2026, 4:59pm UTC](https://community.homey.app/t/tado-and-switchbot/148034 "2026-01-28T16:59:12Z")

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Can I use home to use tado and switchbot radiators thermostats together? For example if the thermostats sensor of tado is changed in temperature that the switchbot radiators follow? Or if the switchbot contact sensors …

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## [Hi can any one help with my flow](https://community.homey.app/t/hi-can-any-one-help-with-my-flow/150167)

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**Author:** [@Richard\_Coates](https://community.homey.app/u/Richard_Coates)\
**Replies:** 8\
**Last updated:** [January 28, 2026, 3:38pm UTC](https://community.homey.app/t/hi-can-any-one-help-with-my-flow/150167 "2026-01-28T15:38:07Z")

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hello all can anyone help please i have created a flow so when i arive home it sets of a chane till i open my door and then it will make a anoncment here is a pic below it works when i test it bud does not work in real l…

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## [Luxorparts 50219 in Homey?](https://community.homey.app/t/luxorparts-50219-in-homey/12991)

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**Author:** [@Hans\_Lind](https://community.homey.app/u/Hans_Lind)\
**Replies:** 7\
**Last updated:** [January 28, 2026, 3:17pm UTC](https://community.homey.app/t/luxorparts-50219-in-homey/12991 "2026-01-28T15:17:38Z")

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I am new at Homey and have a number of Luxorparts 50219 installed, using remote control. Now I want to control them by Homey. The Luxorports app does’nt support 50219, is any other app I can use?

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## [Homey Bridge not working properly](https://community.homey.app/t/homey-bridge-not-working-properly/145227)

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**Author:** [@Axel\_Bjork](https://community.homey.app/u/Axel_Bjork)\
**Replies:** 7\
**Last updated:** [January 28, 2026, 2:09pm UTC](https://community.homey.app/t/homey-bridge-not-working-properly/145227 "2026-01-28T14:09:07Z")

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Hello, I have a homey bridge with multiple lamps, and plugs. Im having this issue where my zigbee devices (currently ikea trådlös gu10 spotlights, and thridreality smartplugs) not responding from the commands i do in the…

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## [HELP! NEW Homey2026: restored from backup](https://community.homey.app/t/help-new-homey2026-restored-from-backup/148983)

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**Author:** [@Latin105fm](https://community.homey.app/u/Latin105fm)\
**Replies:** 11\
**Last updated:** [January 28, 2026, 1:51pm UTC](https://community.homey.app/t/help-new-homey2026-restored-from-backup/148983 "2026-01-28T13:51:27Z")

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Help: think I’m going to cry. I’m still pretty new to 2023 honey Pro but have upgraded to 2026. I’ve follow the instructions and nothing seems to work properly.! Zigbee devices online but not responding after the restor…

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## [Error message trying to add devices: n.rf.getState is not a function](https://community.homey.app/t/error-message-trying-to-add-devices-n-rf-getstate-is-not-a-function/150149)

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**Author:** [@Oyvind\_Lilleberg](https://community.homey.app/u/Oyvind_Lilleberg)\
**Replies:** 15\
**Last updated:** [January 28, 2026, 11:24am UTC](https://community.homey.app/t/error-message-trying-to-add-devices-n-rf-getstate-is-not-a-function/150149 "2026-01-28T11:24:21Z")

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I’m having a big issue with connectin devices to my Homey. When trying to add a device I get a error saying: n.rf.getState is not a function. Just wrote about it in this post in device capabilities, but I now noticed t…

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## [Princess Air Purifier 280](https://community.homey.app/t/princess-air-purifier-280/150168)

<div class="topic-metadata">

**Author:** [@rizzah](https://community.homey.app/u/rizzah)\
**Replies:** 2\
**Last updated:** [January 28, 2026, 9:14am UTC](https://community.homey.app/t/princess-air-purifier-280/150168 "2026-01-28T09:14:58Z")

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Hi all, Does anyone know if i can control a princess air purifier with Homey? I saw there is no app for this, but perhaps another work-around? Regards, Peter

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## [Control Panel – Thermostats – Tile State Inconsistency](https://community.homey.app/t/control-panel-thermostats-tile-state-inconsistency/150137)

<div class="topic-metadata">

**Author:** [@Pascal\_Nohl](https://community.homey.app/u/Pascal_Nohl)\
**Replies:** 7\
**Last updated:** [January 28, 2026, 8:33am UTC](https://community.homey.app/t/control-panel-thermostats-tile-state-inconsistency/150137 "2026-01-28T08:33:25Z")

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Hello everyone, I noticed what seems to be an inconsistency in the UI behavior of thermostat tiles. For devices like lights and smart plugs, the tile appears faded when the device is off and normal when it is on, which…

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## [Presence with samsung phone](https://community.homey.app/t/presence-with-samsung-phone/85004)

<div class="topic-metadata">

**Author:** [@Eirik\_W](https://community.homey.app/u/Eirik_W)\
**Replies:** 13\
**Last updated:** [January 27, 2026, 7:14pm UTC](https://community.homey.app/t/presence-with-samsung-phone/85004 "2026-01-27T19:14:54Z")

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Im trying to set up the presence setup for our phone. On my phone a sony xperia it works fine. However my wifes phone a samsung note it works. But when she hasn’t used the app for some time it stops working again. Im sur…

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## [Meross Garage Door Opener times out](https://community.homey.app/t/meross-garage-door-opener-times-out/150134)

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**Author:** [@djpeacock](https://community.homey.app/u/djpeacock)\
**Replies:** 1\
**Last updated:** [January 27, 2026, 3:16pm UTC](https://community.homey.app/t/meross-garage-door-opener-times-out/150134 "2026-01-27T15:16:25Z")

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My garage door opener MSG200 is timing out with the following error: Both MQTT and HTTP failed. MQTT: MQTT service not connected, HTTP: Timeout has occurred It was working fine until 21-JAN. I’ve removed and re-added th…

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## [Fibaro smart implant inputs](https://community.homey.app/t/fibaro-smart-implant-inputs/150131)

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**Author:** [@Anders\_Grasmo](https://community.homey.app/u/Anders_Grasmo)\
**Replies:** 1\
**Last updated:** [January 27, 2026, 11:23am UTC](https://community.homey.app/t/fibaro-smart-implant-inputs/150131 "2026-01-27T11:23:53Z")

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Hi, I have a door with an automatic door opener that is controlled by a Fibaro Smart Implant. I’m able to open the door and release the strike plate without any issues. However, I want to connect the door magnets in the …

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## [Google home or Alexa... Roller shutters not synchronized from Homey pro](https://community.homey.app/t/google-home-or-alexa-roller-shutters-not-synchronized-from-homey-pro/128053)

<div class="topic-metadata">

**Author:** [@Anthony\_Robert](https://community.homey.app/u/Anthony_Robert)\
**Replies:** 8\
**Last updated:** [January 26, 2026, 11:17pm UTC](https://community.homey.app/t/google-home-or-alexa-roller-shutters-not-synchronized-from-homey-pro/128053 "2026-01-26T23:17:25Z")

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Hi, I’am accountering a problem with synchronization between my Homey Pro devices and either Alexa or Google Home. I only see 8 devices among my 14 in each of these applications. Why is that ? I tried to uninstall th…

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## [castSoundboard (Nest Mini) not working](https://community.homey.app/t/castsoundboard-nest-mini-not-working/150132)

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**Author:** [@Darkfreak](https://community.homey.app/u/Darkfreak)\
**Replies:** 0\
**Last updated:** [January 26, 2026, 10:29pm UTC](https://community.homey.app/t/castsoundboard-nest-mini-not-working/150132 "2026-01-26T22:29:56Z")

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I’m trying to make a simple script to use castSoundboard on the Nest Mini. What i got: Homey.flow.runFlowCardAction({ id: 'homey:device:ID:castSoundboard', args: { sound: { name: 'scenic.mp3' …

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## [Network IP scan](https://community.homey.app/t/network-ip-scan/150051)

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**Author:** [@Rmb](https://community.homey.app/u/Rmb)\
**Replies:** 2\
**Last updated:** [January 26, 2026, 10:21pm UTC](https://community.homey.app/t/network-ip-scan/150051 "2026-01-26T22:21:51Z")

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I am managing a Homey remote, and sometimes problems are related to the local network, i.e network IP addresses. Is there anyway to scan the local network for devices and IP-adressen network via Homey? Something like the…

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## [HOMECOM BOSCH](https://community.homey.app/t/homecom-bosch/150128)

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**Author:** [@BISENTI](https://community.homey.app/u/BISENTI)\
**Replies:** 1\
**Last updated:** [January 26, 2026, 10:01pm UTC](https://community.homey.app/t/homecom-bosch/150128 "2026-01-26T22:01:19Z")

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Hi everyone! I’m having a problem with my Bosch 3000i series air conditioners. They’re smart Wi-Fi enabled, but I can’t seem to connect them to Homey. I don’t want to install a Broadlink-type IR repeater in every room be…

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## [How to dim a light based on the dimming level of a Hue lamp](https://community.homey.app/t/how-to-dim-a-light-based-on-the-dimming-level-of-a-hue-lamp/150112)

<div class="topic-metadata">

**Author:** [@Patric\_Bachem](https://community.homey.app/u/Patric_Bachem)\
**Replies:** 4\
**Last updated:** [January 26, 2026, 9:39pm UTC](https://community.homey.app/t/how-to-dim-a-light-based-on-the-dimming-level-of-a-hue-lamp/150112 "2026-01-26T21:39:51Z")

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Hi Experts, I would like to dim an Ikea light (connected via the Ikea Tradfri Gateway app) based on the dimming level of a Hue light (connected via the Hue app). Something like: If Hue lamp X dimming level is 70%, then…

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## [Using Mistral AI (Le Chat) with Homey MCP Server](https://community.homey.app/t/using-mistral-ai-le-chat-with-homey-mcp-server/145050)

<div class="topic-metadata">

**Author:** [@Fred\_Braun](https://community.homey.app/u/Fred_Braun)\
**Replies:** 1\
**Last updated:** [January 26, 2026, 8:55pm UTC](https://community.homey.app/t/using-mistral-ai-le-chat-with-homey-mcp-server/145050 "2026-01-26T20:55:34Z")

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Hi everyone, I wanted to share some thoughts and a technical issue I’ve encountered while trying to integrate Mistral AI’s Le Chat with the new Homey MCP Server. First, I’d like to express that I appreciate Homey’s mov…

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## [Restore Homey - Matter devices](https://community.homey.app/t/restore-homey-matter-devices/150106)

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**Author:** [@Pascal\_Nohl](https://community.homey.app/u/Pascal_Nohl)\
**Replies:** 0\
**Last updated:** [January 26, 2026, 7:07pm UTC](https://community.homey.app/t/restore-homey-matter-devices/150106 "2026-01-26T19:07:12Z")

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Hi everyone, I have a question regarding Homey Pro backups and restores, specifically about Matter over Thread devices. I’ve read that Zigbee devices should automatically reconnect after restoring a backup, but I could…

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## [Insights Timeout after 10000ms](https://community.homey.app/t/insights-timeout-after-10000ms/150053)

<div class="topic-metadata">

**Author:** [@rtyle](https://community.homey.app/u/rtyle)\
**Replies:** 5\
**Last updated:** [January 26, 2026, 6:10pm UTC](https://community.homey.app/t/insights-timeout-after-10000ms/150053 "2026-01-26T18:10:24Z")

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All Insights graphs on my Homey Pro (2026) “Timeout after 10000ms”. Rebooting the Homey Pro will fix it for a short while before breaking again. I think that it has always behaved this way (for the couple of weeks that…

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## [Homey Energy Dongle compatible with Kamstrup DK-8660 Omnipower P1](https://community.homey.app/t/homey-energy-dongle-compatible-with-kamstrup-dk-8660-omnipower-p1/149853)

<div class="topic-metadata">

**Author:** [@Peter\_Bj](https://community.homey.app/u/Peter_Bj)\
**Replies:** 5\
**Last updated:** [January 26, 2026, 4:24pm UTC](https://community.homey.app/t/homey-energy-dongle-compatible-with-kamstrup-dk-8660-omnipower-p1/149853 "2026-01-26T16:24:31Z")

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Hi I have a Kamstrup DK-8660 Omnipower meter, equipped with a Kamstrup HAN P1 RJ12 module (6840005). The P1 port of the Kamstrup unit is today delivering power data to a HomeWizard device so the P1 port is confirmed op…

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## [Changing internet connection homey pro](https://community.homey.app/t/changing-internet-connection-homey-pro/113471)

<div class="topic-metadata">

**Author:** [@Craig\_Engel](https://community.homey.app/u/Craig_Engel)\
**Replies:** 3\
**Last updated:** [January 26, 2026, 8:55am UTC](https://community.homey.app/t/changing-internet-connection-homey-pro/113471 "2026-01-26T08:55:35Z")

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I am building a new home. I pre-programmed devices on a Homey Pro at my old residence. When I transferred to the new residence, I could not connect to the Homey Pro, which was pre-programmed. The ring is a rotating spec…

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## [Matter 1.3 Specification Released - Will power monitoring now be supported by Homey?](https://community.homey.app/t/matter-1-3-specification-released-will-power-monitoring-now-be-supported-by-homey/115197)

<div class="topic-metadata">

**Author:** [@Picante](https://community.homey.app/u/Picante)\
**Replies:** 116\
**Last updated:** [January 25, 2026, 10:12pm UTC](https://community.homey.app/t/matter-1-3-specification-released-will-power-monitoring-now-be-supported-by-homey/115197 "2026-01-25T22:12:35Z")

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Hi, a few months ago i bought a Tapo P110M smart plug, I could control the on/off functionality but not the power monitoring. Homey support said that CSA did not support this features yet. I just came across this artic…

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## [What values do I need to use for Frank Energie Dynamic Energy prices](https://community.homey.app/t/what-values-do-i-need-to-use-for-frank-energie-dynamic-energy-prices/141883)

<div class="topic-metadata">

**Author:** [@Niels\_van\_Brakel](https://community.homey.app/u/Niels_van_Brakel)\
**Replies:** 7\
**Last updated:** [January 25, 2026, 9:59pm UTC](https://community.homey.app/t/what-values-do-i-need-to-use-for-frank-energie-dynamic-energy-prices/141883 "2026-01-25T21:59:21Z")

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Hi All, Really nice to see the Dynamic Energy prices are now available. But I would love some help in setting it up with Frank Energie. I can not find what numbers I should be looking for and where to find them in the ap…

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## [Verifying my email?](https://community.homey.app/t/verifying-my-email/142606)

<div class="topic-metadata">

**Author:** [@Fredrik\_Tingdal](https://community.homey.app/u/Fredrik_Tingdal)\
**Replies:** 14\
**Last updated:** [January 25, 2026, 9:29pm UTC](https://community.homey.app/t/verifying-my-email/142606 "2026-01-25T21:29:56Z")

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I’m trying to submit a request for a new device and the website is requiring me to log in. Once I provide my credentials it takes me to a screen which says you must verify your email first in very small type. Can’t fig…

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