# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=335

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 336

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## [Notification to wrong phone](https://community.homey.app/t/notification-to-wrong-phone/11247)

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**Author:** [@Andreas\_Kjork](https://community.homey.app/u/Andreas_Kjork)\
**Replies:** 8\
**Last updated:** [April 2, 2019, 4:02pm UTC](https://community.homey.app/t/notification-to-wrong-phone/11247 "2019-04-02T16:02:01Z")

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Hi. In my flow i choose to send notification to just me but my girlfriend gets one to. We have different accounts but ive logged in once with my account on her phone. Ive logged out and logged in with hers again but i do…

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## [Mobile push confirmation timeout](https://community.homey.app/t/mobile-push-confirmation-timeout/8876)

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**Author:** [@SecuJake](https://community.homey.app/u/SecuJake)\
**Replies:** 10\
**Last updated:** [April 2, 2019, 2:51pm UTC](https://community.homey.app/t/mobile-push-confirmation-timeout/8876 "2019-04-02T14:51:26Z")

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Hi all Since a few weeks now, I don’t get a reply from Homey when confirming or denying a mobile push confirmation question. When testing a flow, the wait icon keeps spinning on the AND card, eventually giving a timeout…

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## [Homey v2 "ask for confirmation" card broken?](https://community.homey.app/t/homey-v2-ask-for-confirmation-card-broken/9133)

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**Author:** [@MCFurry](https://community.homey.app/u/MCFurry)\
**Replies:** 10\
**Last updated:** [April 2, 2019, 2:51pm UTC](https://community.homey.app/t/homey-v2-ask-for-confirmation-card-broken/9133 "2019-04-02T14:51:10Z")

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I’m using the “ask for confirmation” card from the speech section in some of my flows, but this seems broken since v2? Before homey asked me a question in my flows and waits for a speech response or timeout when no-one …

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## [2.1.0 guest user question](https://community.homey.app/t/2-1-0-guest-user-question/11309)

<div class="topic-metadata">

**Author:** [@anon8748058](https://community.homey.app/u/anon8748058)\
**Replies:** 5\
**Last updated:** [April 2, 2019, 2:25pm UTC](https://community.homey.app/t/2-1-0-guest-user-question/11309 "2019-04-02T14:25:39Z")

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I read in the 2.1.0 firmware update that I have the ability to enable or disable a guest user. What is a guest user and how can I create one? (( It doesn’t appear to be another non-admin user, and I can’t see the option …

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## [Manually set sensor status value](https://community.homey.app/t/manually-set-sensor-status-value/10904)

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**Author:** [@aste](https://community.homey.app/u/aste)\
**Replies:** 6\
**Last updated:** [April 2, 2019, 11:44am UTC](https://community.homey.app/t/manually-set-sensor-status-value/10904 "2019-04-02T11:44:02Z")

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Hi, On rare occasions, a sensor is left in triggered status. I guess this can happen if a sensor is tripped and when untripping it faces a communication timeout. So sensor value is not tripped, but Homey still think it …

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## [Can't add kaku AGD2-3500R as device](https://community.homey.app/t/cant-add-kaku-agd2-3500r-as-device/11201)

<div class="topic-metadata">

**Author:** [@Aram\_Tomasoa](https://community.homey.app/u/Aram_Tomasoa)\
**Replies:** 3\
**Last updated:** [April 2, 2019, 8:32am UTC](https://community.homey.app/t/cant-add-kaku-agd2-3500r-as-device/11201 "2019-04-02T08:32:39Z")

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Hi, I have added two kaku devices: AGDR-3500. No problem. Now I am trying to add a new device AGD2-3500R. This device type is not listed in the kaku app. When trying to add as AGDR-3500 when pairing directly to the devi…

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## [Swap Owner of Homey](https://community.homey.app/t/swap-owner-of-homey/11284)

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**Author:** [@Canedje](https://community.homey.app/u/Canedje)\
**Replies:** 2\
**Last updated:** [April 1, 2019, 5:58pm UTC](https://community.homey.app/t/swap-owner-of-homey/11284 "2019-04-01T17:58:10Z")

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At firmware V2.1.0 is mentioned: \[Family Sharing\] It’s now possible to swap the owner of a Homey How to do so?

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## [Massive zwave issues](https://community.homey.app/t/massive-zwave-issues/4141)

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**Author:** [@Some1](https://community.homey.app/u/Some1)\
**Replies:** 16\
**Last updated:** [April 1, 2019, 9:27am UTC](https://community.homey.app/t/massive-zwave-issues/4141 "2019-04-01T09:27:50Z")

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Hi, I had found a previous topic with this title from about two years back. That openingpost is extremely similar to what I was experiencing. Apart from not being able to add any devices back after having reset the zwa…

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## [Xiaomi/Aqara ZigBee door sensor open/close timer functionality!](https://community.homey.app/t/xiaomi-aqara-zigbee-door-sensor-open-close-timer-functionality/11177)

<div class="topic-metadata">

**Author:** [@Senad\_Aruc](https://community.homey.app/u/Senad_Aruc)\
**Replies:** 3\
**Last updated:** [March 29, 2019, 7:30pm UTC](https://community.homey.app/t/xiaomi-aqara-zigbee-door-sensor-open-close-timer-functionality/11177 "2019-03-29T19:30:25Z")

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Dears, I am using a Sonoff Basic to open my garage door and Xiaomi/Aqara ZigBee door sensor for the door open/close state detection. So my question is about creating a flow which will trigger the Sonoff Basic if Xiaomi…

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## [Power Plugs](https://community.homey.app/t/power-plugs/11226)

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**Author:** [@Jamie](https://community.homey.app/u/Jamie)\
**Replies:** 1\
**Last updated:** [March 31, 2019, 3:05am UTC](https://community.homey.app/t/power-plugs/11226 "2019-03-31T03:05:10Z")

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One of the items which has given then best WAF has been added smart plugs to our electric blankets, which turn on when its a cold night. However we bought a new electric blanket today and smart plugs/switches will not w…

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## [Getting started](https://community.homey.app/t/getting-started/11188)

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**Author:** [@Oyvind\_Stjern](https://community.homey.app/u/Oyvind_Stjern)\
**Replies:** 5\
**Last updated:** [March 30, 2019, 1:39pm UTC](https://community.homey.app/t/getting-started/11188 "2019-03-30T13:39:15Z")

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Hi. I just bought a Homey and are struggling to start some workflows. I have added Motion Sensor (Fibaro) and Switch 2 (Fibaro) with success. Even though non of them not appear in the component window. I can\`t find the M…

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## [Vision outdoor siren](https://community.homey.app/t/vision-outdoor-siren/11186)

<div class="topic-metadata">

**Author:** [@Colin\_Foster](https://community.homey.app/u/Colin_Foster)\
**Replies:** 4\
**Last updated:** [March 30, 2019, 9:53am UTC](https://community.homey.app/t/vision-outdoor-siren/11186 "2019-03-30T09:53:35Z")

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Hey guys, I’m a total newbie to homey and have never been involved with anything to do with it. Something I want to change and learn. I have a vision Zm1621 outdoor siren. When linked to Homey it sets up as a generic z w…

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## [Homey (Pro) first experience .. problems with connecting devices](https://community.homey.app/t/homey-pro-first-experience-problems-with-connecting-devices/11169)

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**Author:** [@Wilfred\_Derksen](https://community.homey.app/u/Wilfred_Derksen)\
**Replies:** 7\
**Last updated:** [March 29, 2019, 9:35pm UTC](https://community.homey.app/t/homey-pro-first-experience-problems-with-connecting-devices/11169 "2019-03-29T21:35:03Z")

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Last months I checked twice a day whether the Homey Pro would become available. Now I have it, now I struggle with some connections. I have a Zipato Bulb2 RGBW; the default Homey zwave doesn’t see it (when the bulb is…

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## [Telling the house about day-, evening-, and night mode](https://community.homey.app/t/telling-the-house-about-day-evening-and-night-mode/10739)

<div class="topic-metadata">

**Author:** [@Seraphim](https://community.homey.app/u/Seraphim)\
**Replies:** 5\
**Last updated:** [March 29, 2019, 12:28pm UTC](https://community.homey.app/t/telling-the-house-about-day-evening-and-night-mode/10739 "2019-03-29T12:28:45Z")

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Hello Community, I need help with some logic. I know when my family members are awake and when they are sleeping. I know about movement, temperatures and a lot of stuff more around my house, due to a lot of sensors. No…

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## [Generic catch for failed command and retry](https://community.homey.app/t/generic-catch-for-failed-command-and-retry/11158)

<div class="topic-metadata">

**Author:** [@anon8748058](https://community.homey.app/u/anon8748058)\
**Replies:** 0\
**Last updated:** [March 29, 2019, 8:28am UTC](https://community.homey.app/t/generic-catch-for-failed-command-and-retry/11158 "2019-03-29T08:28:52Z")

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Since the current stable firmware (2.0.5), I have no more issues with my z-wave devices (hurrah! :slight\_smile: ) Or at least: Every now and then Homey fails to change the setting on one of my z-wave heating valves. Whe…

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## [Shut down LED ring at night?](https://community.homey.app/t/shut-down-led-ring-at-night/11118)

<div class="topic-metadata">

**Author:** [@Hans\_Lind](https://community.homey.app/u/Hans_Lind)\
**Replies:** 2\
**Last updated:** [March 28, 2019, 10:15am UTC](https://community.homey.app/t/shut-down-led-ring-at-night/11118 "2019-03-28T10:15:48Z")

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I would like to shut down the LED ring every night and let it be active during daytime. I can not find out how to make it happens. Looking for instuctions. Anybody knows?

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## [EU wall switch Philips Hue](https://community.homey.app/t/eu-wall-switch-philips-hue/10911)

<div class="topic-metadata">

**Author:** [@Orjan\_Solbakken](https://community.homey.app/u/Orjan_Solbakken)\
**Replies:** 5\
**Last updated:** [March 28, 2019, 7:19am UTC](https://community.homey.app/t/eu-wall-switch-philips-hue/10911 "2019-03-28T07:19:18Z")

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Hi. I was hoping someone could help me a little. I have several philips hue roof lamps and I can control them just fine. But I want the power to the lamp to be on at all time. I have ordinary wall switches and when i t…

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## [Dewpoint calculation possible?](https://community.homey.app/t/dewpoint-calculation-possible/11039)

<div class="topic-metadata">

**Author:** [@Osorkon](https://community.homey.app/u/Osorkon)\
**Replies:** 10\
**Last updated:** [March 27, 2019, 11:10am UTC](https://community.homey.app/t/dewpoint-calculation-possible/11039 "2019-03-27T11:10:36Z")

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Is there a way to calculate the Dewpoint using a temperature and humidity Sensor? Can I do it with the logic app? Or maybe there is a another App I can handle a komplex formula? Thanks an greeting Osorkon

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## [Connection Qality and MeshGrafic](https://community.homey.app/t/connection-qality-and-meshgrafic/11061)

<div class="topic-metadata">

**Author:** [@Seraphim](https://community.homey.app/u/Seraphim)\
**Replies:** 2\
**Last updated:** [March 27, 2019, 4:29am UTC](https://community.homey.app/t/connection-qality-and-meshgrafic/11061 "2019-03-27T04:29:26Z")

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Hello Community, Two questions in one: is there a possibility to visualise my Zigbee/Zwave mesh including the information how strong the connection is? Regards Andreas

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## [Door open? thermostate down](https://community.homey.app/t/door-open-thermostate-down/11043)

<div class="topic-metadata">

**Author:** [@Robin\_Roeland](https://community.homey.app/u/Robin_Roeland)\
**Replies:** 2\
**Last updated:** [March 26, 2019, 4:34pm UTC](https://community.homey.app/t/door-open-thermostate-down/11043 "2019-03-26T16:34:50Z")

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Hello. I want to make a flow that if the backdoor is open for About 10 minutes, the Nest thermostate turns down to 16 degrees. I have a sensor on the backdoor. Is there a counter that counts up instate of down?

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## [Which LightSensor to trust](https://community.homey.app/t/which-lightsensor-to-trust/10913)

<div class="topic-metadata">

**Author:** [@Twan\_Veugelers](https://community.homey.app/u/Twan_Veugelers)\
**Replies:** 4\
**Last updated:** [March 26, 2019, 4:21pm UTC](https://community.homey.app/t/which-lightsensor-to-trust/10913 "2019-03-26T16:21:02Z")

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Hi. I now have 2 light sensors next to each other, both ‘looking’ in the same direction. The top one is the Aeon Multisensor 6, the bottom one is the Fibaro MultiSensor (Eye). There is a significant difference in th…

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## [Strange Power measuring](https://community.homey.app/t/strange-power-measuring/10970)

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**Author:** [@Jaap](https://community.homey.app/u/Jaap)\
**Replies:** 8\
**Last updated:** [March 26, 2019, 2:44pm UTC](https://community.homey.app/t/strange-power-measuring/10970 "2019-03-26T14:44:50Z")

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I have an Fibaro wallplug and it measures the power on my TV. If the power goes below 30 watt it should turn on some lights. This works. After i shut down the lights the flow turns them on again and again and again and a…

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## [Sonos app bug](https://community.homey.app/t/sonos-app-bug/11034)

<div class="topic-metadata">

**Author:** [@Edgar](https://community.homey.app/u/Edgar)\
**Replies:** 3\
**Last updated:** [March 26, 2019, 12:52pm UTC](https://community.homey.app/t/sonos-app-bug/11034 "2019-03-26T12:52:42Z")

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Hi, Suddenly, since last thursday i believe, any flow cannot reconize that sonos is playing (or not) anymore. This happens with the play:1 and Beam. Anyone an idea why? i know i am not the only one. My collegue has th…

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## [Philips HUE device not turning ON](https://community.homey.app/t/philips-hue-device-not-turning-on/11005)

<div class="topic-metadata">

**Author:** [@RVQRAT](https://community.homey.app/u/RVQRAT)\
**Replies:** 5\
**Last updated:** [March 25, 2019, 7:33pm UTC](https://community.homey.app/t/philips-hue-device-not-turning-on/11005 "2019-03-25T19:33:46Z")

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Hi, Homey turns ON/OFF HUE devices based on differents scenarios. This works fine, but the HUE devices which are most far away from Homey sometimes desn’t rurn ON and I am suspecting a signal/distance problem. Does an…

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## [Multizone Heating and Smart Thermostats](https://community.homey.app/t/multizone-heating-and-smart-thermostats/7591)

<div class="topic-metadata">

**Author:** [@vaderag](https://community.homey.app/u/vaderag)\
**Replies:** 4\
**Last updated:** [March 25, 2019, 5:08pm UTC](https://community.homey.app/t/multizone-heating-and-smart-thermostats/7591 "2019-03-25T17:08:10Z")

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Currently planning an extension and I’m trying to think about multizone heating… Can anyone advise on the benefits of multizoning this at the boiler vs multizoning at TRV level? Seems the standard is to multizone upsta…

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## [Have a desktop account on another destination](https://community.homey.app/t/have-a-desktop-account-on-another-destination/10968)

<div class="topic-metadata">

**Author:** [@Kaare\_Mathiesen](https://community.homey.app/u/Kaare_Mathiesen)\
**Replies:** 4\
**Last updated:** [March 24, 2019, 1:36pm UTC](https://community.homey.app/t/have-a-desktop-account-on-another-destination/10968 "2019-03-24T13:36:27Z")

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I tried my Homey at home in Oslo before taking it to my “Farm”: On another laptop I installed desktop for windows and used the account/password I had in Oslo. But I am stuck: I find only the device from Oslo. No nothing …

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## [Re enable notifications](https://community.homey.app/t/re-enable-notifications/10951)

<div class="topic-metadata">

**Author:** [@Eternity](https://community.homey.app/u/Eternity)\
**Replies:** 0\
**Last updated:** [March 23, 2019, 4:33pm UTC](https://community.homey.app/t/re-enable-notifications/10951 "2019-03-23T16:33:43Z")

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I have disabled notifications in the App settings. Now I would like to re-enable them again, but the settings page is gone?! Hoe can I re-enable them again?

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## [Homey not picking up on specified spoken questions](https://community.homey.app/t/homey-not-picking-up-on-specified-spoken-questions/10944)

<div class="topic-metadata">

**Author:** [@Bjorn\_Andersson](https://community.homey.app/u/Bjorn_Andersson)\
**Replies:** 1\
**Last updated:** [March 23, 2019, 11:36am UTC](https://community.homey.app/t/homey-not-picking-up-on-specified-spoken-questions/10944 "2019-03-23T11:36:07Z")

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I’ve tried to enter exact wordage to several things with dedicated flows. So far, I have had no indication that it actaually checks this. Anyone had results? Do I need to incorporate “Ok, Homey” into it - I haven’t t…

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## [Philips Hue "When..." Turned On flow does not work](https://community.homey.app/t/philips-hue-when-turned-on-flow-does-not-work/10923)

<div class="topic-metadata">

**Author:** [@Pooyan67](https://community.homey.app/u/Pooyan67)\
**Replies:** 3\
**Last updated:** [March 22, 2019, 6:15pm UTC](https://community.homey.app/t/philips-hue-when-turned-on-flow-does-not-work/10923 "2019-03-22T18:15:16Z")

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Hi, I have a problem that I hope someone else knows the answer to. I am trying to get a flow working that starts with: “When… Turned On” but Homey does not seems to trigger when the lamp is ON. The thing is that I wou…

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## [Zigbee IAS CLuster](https://community.homey.app/t/zigbee-ias-cluster/10892)

<div class="topic-metadata">

**Author:** [@Marcel\_Wolf](https://community.homey.app/u/Marcel_Wolf)\
**Replies:** 3\
**Last updated:** [March 22, 2019, 2:44pm UTC](https://community.homey.app/t/zigbee-ias-cluster/10892 "2019-03-22T14:44:44Z")

</div>

Is there any news about the implementation of the Zigbee IAS cluster?

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