# Questions & Help **URL:** https://community.homey.app/c/questions-help/8.md?page=334 [Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md) **Page:** 335 --- ## [Where must i go to for broken product bought on talks with homey shop?](https://community.homey.app/t/where-must-i-go-to-for-broken-product-bought-on-talks-with-homey-shop/11702)
**Author:** [@Pieter\_Pessers](https://community.homey.app/u/Pieter_Pessers)\ **Replies:** 1\ **Last updated:** [April 10, 2019, 8:46pm UTC](https://community.homey.app/t/where-must-i-go-to-for-broken-product-bought-on-talks-with-homey-shop/11702 "2019-04-10T20:46:23Z")
With talks to homey shop i have bought a nuki v2 smartlock, bridge and keyfob v2. the key fob came with a dead battery. I installed a new one and the led was blinking. With the nuki app i tried to connect the key fob. Th… --- ## [How to simplify semi-complex lighting scenarios?](https://community.homey.app/t/how-to-simplify-semi-complex-lighting-scenarios/11649)
**Author:** [@MrHaugen](https://community.homey.app/u/MrHaugen)\ **Replies:** 8\ **Last updated:** [April 10, 2019, 6:11pm UTC](https://community.homey.app/t/how-to-simplify-semi-complex-lighting-scenarios/11649 "2019-04-10T18:11:00Z")
I love homey, but in the more complex scenarios with lighting as one example, the flows needed are just nuts. I currently have 8 flows for my bedroom alone, to trigger things based on sensors, time and buttons. Is there … --- ## [Playing Sonos Playlist with v5.0.6](https://community.homey.app/t/playing-sonos-playlist-with-v5-0-6/11646)
**Author:** [@erik.fisher](https://community.homey.app/u/erik.fisher)\ **Replies:** 12\ **Last updated:** [April 10, 2019, 10:14am UTC](https://community.homey.app/t/playing-sonos-playlist-with-v5-0-6/11646 "2019-04-10T10:14:41Z")
Hello! I am trying to set up flows with the new Sonos app v5.0.6. I have two flows that are trigged with different buttons. One triggers morning playlist, the other triggers good night playlist. However, I am seeing … --- ## [Battery zipato mini RFID](https://community.homey.app/t/battery-zipato-mini-rfid/11607)
**Author:** [@Marcel\_1988](https://community.homey.app/u/Marcel_1988)\ **Replies:** 2\ **Last updated:** [April 8, 2019, 8:36pm UTC](https://community.homey.app/t/battery-zipato-mini-rfid/11607 "2019-04-08T20:36:10Z")
Last week I have replace rhe batteries of this keypad. But still no update of battery status, does someone how you can update this status? --- ## [I need help changing my wifi on Homey](https://community.homey.app/t/i-need-help-changing-my-wifi-on-homey/11560)
**Author:** [@Par\_Lennebrink](https://community.homey.app/u/Par_Lennebrink)\ **Replies:** 4\ **Last updated:** [April 7, 2019, 1:53pm UTC](https://community.homey.app/t/i-need-help-changing-my-wifi-on-homey/11560 "2019-04-07T13:53:44Z")
Im new to Homey and havent been using it that much. So to My question. I connected My Homey a very Long while ago to My wi-fi and i did some flows and stuff. Then i didnt do anymore and it went on by itself. Then i ch… --- ## [Fibaro advanced settings not saving](https://community.homey.app/t/fibaro-advanced-settings-not-saving/5919)
**Author:** [@Munnikie](https://community.homey.app/u/Munnikie)\ **Replies:** 13\ **Last updated:** [April 6, 2019, 4:56pm UTC](https://community.homey.app/t/fibaro-advanced-settings-not-saving/5919 "2019-04-06T16:56:40Z")
My changes of my Fibaro devices in advanced settings are not saved. Don’t know if it is a problem of Homey 2.0 beta or the beta app of Fibaro. Please advise. Kind regards, Robert --- ## [Xiaomi AQara Smart Temperature Humidity Sensor ](https://community.homey.app/t/xiaomi-aqara-smart-temperature-humidity-sensor/11514)
**Author:** [@afna1972](https://community.homey.app/u/afna1972)\ **Replies:** 0\ **Last updated:** [April 6, 2019, 12:41pm UTC](https://community.homey.app/t/xiaomi-aqara-smart-temperature-humidity-sensor/11514 "2019-04-06T12:41:22Z")
Hi, I bought this temperature sensor and thought it works directly on the phone. I realize that I probably need a Mija aqara hub. I ask for advice on what to buy so that the temperature sensors can be trained to operate.… --- ## [My Homey seems pretty broken](https://community.homey.app/t/my-homey-seems-pretty-broken/11386)
**Author:** [@Buztown](https://community.homey.app/u/Buztown)\ **Replies:** 5\ **Last updated:** [April 6, 2019, 10:00am UTC](https://community.homey.app/t/my-homey-seems-pretty-broken/11386 "2019-04-06T10:00:20Z")
Hi all, My Homey started to sound really wierd last night. It doesn’t seem like it’s going to be ok any time soon. I tried to find the email adress to athom support but couldn’t find it. How can I reach them so that I c… --- ## [How to set owner, manager, user](https://community.homey.app/t/how-to-set-owner-manager-user/11470)
**Author:** [@Twan\_Veugelers](https://community.homey.app/u/Twan_Veugelers)\ **Replies:** 2\ **Last updated:** [April 6, 2019, 9:59am UTC](https://community.homey.app/t/how-to-set-owner-manager-user/11470 "2019-04-06T09:59:58Z")
Hi, since 2.1.0 of the Homey FW, it should be possible to set a family member as manager or user. Thing is, I have 2.1.0 but I can not figure out how to do it. When I click on the picture of my wife in settings\>Family … --- ## [Google assistant JWT token is invalid](https://community.homey.app/t/google-assistant-jwt-token-is-invalid/11488)
**Author:** [@Mark\_Smith](https://community.homey.app/u/Mark_Smith)\ **Replies:** 0\ **Last updated:** [April 5, 2019, 9:02pm UTC](https://community.homey.app/t/google-assistant-jwt-token-is-invalid/11488 "2019-04-05T21:02:42Z")
Hi - I am trying to link a google account to homey. I have done this on another phone with a different account. This time I get an erorr saying “invalid token” and that the “JWT token is invalid”. Anyone have any ideas?… --- ## [Aqara waardes instellen](https://community.homey.app/t/aqara-waardes-instellen/11464)
**Author:** [@Edward\_van\_den\_Heijk](https://community.homey.app/u/Edward_van_den_Heijk)\ **Replies:** 5\ **Last updated:** [April 5, 2019, 8:17pm UTC](https://community.homey.app/t/aqara-waardes-instellen/11464 "2019-04-05T20:17:29Z")
Ik wil graag een flow maken met de volgende waardes Als mijn aqara thermo/hygrometer boven een bepaalde waarde komt schakel ventilatie aan. Komt hij onder een bepaalde waarde schakel ventilatie uit Kan dat ingesteld w… --- ## [Convert lux value](https://community.homey.app/t/convert-lux-value/11479)
**Author:** [@Ruud](https://community.homey.app/u/Ruud)\ **Replies:** 1\ **Last updated:** [April 5, 2019, 7:13pm UTC](https://community.homey.app/t/convert-lux-value/11479 "2019-04-05T19:13:17Z")
Does anyone here happen to know how you can turn numbers into a flow? I want to convert a lux value to a number of, for example, 80 lux\> 0.8. is this possible at all? --- ## [Question Xiaomi Yeelight Ceiling Lamp](https://community.homey.app/t/question-xiaomi-yeelight-ceiling-lamp/11440)
**Author:** [@BusinessRM](https://community.homey.app/u/BusinessRM)\ **Replies:** 4\ **Last updated:** [April 5, 2019, 6:33pm UTC](https://community.homey.app/t/question-xiaomi-yeelight-ceiling-lamp/11440 "2019-04-05T18:33:11Z")
Hi. How can I connect Xiaomi Yeelight Ceiling Lamp with Homey? Did I understand correctly that I should first connect Ceiling Lam with Xiaomi Gateway and that Xiaomi Gateway with Homey? Thanks. --- ## [Linksys EA9500 support?](https://community.homey.app/t/linksys-ea9500-support/11478)
**Author:** [@Nevashno](https://community.homey.app/u/Nevashno)\ **Replies:** 1\ **Last updated:** [April 5, 2019, 5:20pm UTC](https://community.homey.app/t/linksys-ea9500-support/11478 "2019-04-05T17:20:13Z")
Hello Homeys! I am trying to connect my Linksys EA9500 router to my Homey Pro, but i can´t find any app for it… I Find an app for Netgear for example, but not for my router. Is it some other way to connect my router to m… --- ## [Turn lights on when i get home](https://community.homey.app/t/turn-lights-on-when-i-get-home/11321)
**Author:** [@Andreas\_Kjork](https://community.homey.app/u/Andreas_Kjork)\ **Replies:** 20\ **Last updated:** [April 5, 2019, 7:35am UTC](https://community.homey.app/t/turn-lights-on-when-i-get-home/11321 "2019-04-05T07:35:21Z")
Hi. I cant find a solution. I want homey to turn on some of my lights if me or my girlfriend comes home but only if No one is home. And its after sunset. Ive tried when: some one came Home. And Its after sunset Nob… --- ## [Homey goes spinning yellow and then red](https://community.homey.app/t/homey-goes-spinning-yellow-and-then-red/11447)
**Author:** [@edwintan](https://community.homey.app/u/edwintan)\ **Replies:** 2\ **Last updated:** [April 5, 2019, 6:23am UTC](https://community.homey.app/t/homey-goes-spinning-yellow-and-then-red/11447 "2019-04-05T06:23:48Z")
My homey’s LED ring occasionally goes into spinning yellow and then red led light for no particular reason. During this period, it is not responding to the app. Kinda seems to be rebooting itself. Anyone face this sympt… --- ## [Fibaro motion sensor, turn of led](https://community.homey.app/t/fibaro-motion-sensor-turn-of-led/11436)
**Author:** [@Ikon](https://community.homey.app/u/Ikon)\ **Replies:** 1\ **Last updated:** [April 4, 2019, 8:03pm UTC](https://community.homey.app/t/fibaro-motion-sensor-turn-of-led/11436 "2019-04-04T20:03:28Z")
I’m tettonhelgen to turn of the flashing light when motion is detected. But i can’t get it work. I’ve set it to inactive, but it still turns on. --- ## [Will Homey work abroad](https://community.homey.app/t/will-homey-work-abroad/11383)
**Author:** [@RogerRex](https://community.homey.app/u/RogerRex)\ **Replies:** 2\ **Last updated:** [April 4, 2019, 7:57pm UTC](https://community.homey.app/t/will-homey-work-abroad/11383 "2019-04-04T19:57:56Z")
Good day everyone, I am about to pull the trigger on a new Homey Pro from their website and would like to know if it will work in Ireland, are they region specific? Any help is much appreciated. Roger --- ## [Homey vs. Homey (early 2019)](https://community.homey.app/t/homey-vs-homey-early-2019/11433)
**Author:** [@Rune\_Andreasen](https://community.homey.app/u/Rune_Andreasen)\ **Replies:** 3\ **Last updated:** [April 4, 2019, 7:38pm UTC](https://community.homey.app/t/homey-vs-homey-early-2019/11433 "2019-04-04T19:38:05Z")
Is there a differince betwen the older version of Homey and the one sold as Homey (early 2019) is it just the software or is the also a hardware opdate in there? --- ## [Extracted data not usable from insights](https://community.homey.app/t/extracted-data-not-usable-from-insights/11414)
**Author:** [@Max\_de\_V](https://community.homey.app/u/Max_de_V)\ **Replies:** 3\ **Last updated:** [April 4, 2019, 7:36pm UTC](https://community.homey.app/t/extracted-data-not-usable-from-insights/11414 "2019-04-04T19:36:34Z")
Hi all, Hope I am not the only one with this problem. When I extract the data from insights about the temperature (for example, from my Honeywell thermostats and the weather) I get very strange coded info in the CSV. I … --- ## [Please wait while your device is being added](https://community.homey.app/t/please-wait-while-your-device-is-being-added/11407)
**Author:** [@Ulf\_Safstrand](https://community.homey.app/u/Ulf_Safstrand)\ **Replies:** 4\ **Last updated:** [April 4, 2019, 3:11pm UTC](https://community.homey.app/t/please-wait-while-your-device-is-being-added/11407 "2019-04-04T15:11:59Z")
I just bought a Homey today and are trying to add some Z-Wave devices, but I only get a message stating “Please wait while your device is being added…” . Devices I have tried to connect are Telldus Z-Wave and Nexa AD-14… --- ## [Webapi](https://community.homey.app/t/webapi/11194)
**Author:** [@tb1962](https://community.homey.app/u/tb1962)\ **Replies:** 16\ **Last updated:** [April 4, 2019, 5:59am UTC](https://community.homey.app/t/webapi/11194 "2019-04-04T05:59:29Z")
I have just migrated to Homey 2.0. I have waited a long time so that ‘all’ problems and bugs where solved. But unfortunately I ran into a problem. I can’t access the webapi anymore from my mobile phone. I use that to au… --- ## [Insights export](https://community.homey.app/t/insights-export/11337)
**Author:** [@Anders\_P\_Jensen](https://community.homey.app/u/Anders_P_Jensen)\ **Replies:** 3\ **Last updated:** [April 4, 2019, 2:10am UTC](https://community.homey.app/t/insights-export/11337 "2019-04-04T02:10:29Z")
Hi Can i export insights with a flow ?? /Anders --- ## [Upgrade from experimental 1.5 to stable 2.0?](https://community.homey.app/t/upgrade-from-experimental-1-5-to-stable-2-0/11365)
**Author:** [@elfrigo](https://community.homey.app/u/elfrigo)\ **Replies:** 1\ **Last updated:** [April 3, 2019, 9:10pm UTC](https://community.homey.app/t/upgrade-from-experimental-1-5-to-stable-2-0/11365 "2019-04-03T21:10:23Z")
I am still on Homey 1.5 - During the 1.x period I’ve joined the experimental updates in order to bug hunt and help developers. Now (finally) I’ve decided to upgrade to 2.x but I want my Homey to stay in the stable firmw… --- ## [Do devices like this that work with Homey exist?](https://community.homey.app/t/do-devices-like-this-that-work-with-homey-exist/5295)
**Author:** [@Steve\_T](https://community.homey.app/u/Steve_T)\ **Replies:** 8\ **Last updated:** [April 3, 2019, 1:01pm UTC](https://community.homey.app/t/do-devices-like-this-that-work-with-homey-exist/5295 "2019-04-03T13:01:02Z")
Do devices like this like this that work with Homey exist? https://www.teptron.com/page/move-specs or or --- ## [Fibaro dimmer brightens then lowers again](https://community.homey.app/t/fibaro-dimmer-brightens-then-lowers-again/11060)
**Author:** [@Jo\_San](https://community.homey.app/u/Jo_San)\ **Replies:** 12\ **Last updated:** [April 3, 2019, 12:57pm UTC](https://community.homey.app/t/fibaro-dimmer-brightens-then-lowers-again/11060 "2019-04-03T12:57:37Z")
I have several Fibaro dimmer 2’s. Two of them are in the TV area. I have a flow that lowers the dim level to 30% when the TV is on. That works. However, every now and then, the lights start shining brighter for a couple… --- ## [On Z-wave developer page the "basic on" and "basic off" commands are not working anymore](https://community.homey.app/t/on-z-wave-developer-page-the-basic-on-and-basic-off-commands-are-not-working-anymore/11335)
**Author:** [@PetervdK](https://community.homey.app/u/PetervdK)\ **Replies:** 1\ **Last updated:** [April 3, 2019, 10:58am UTC](https://community.homey.app/t/on-z-wave-developer-page-the-basic-on-and-basic-off-commands-are-not-working-anymore/11335 "2019-04-03T10:58:12Z")
Since this evening, the “send basic on / off” commands from the developer page don’t work anymore. I was afraid i had huge Z-wave problems suddenly because no plug answered to these commands anymore. I just healed a lot… --- ## [Homey in chainhouse and equipment](https://community.homey.app/t/homey-in-chainhouse-and-equipment/11343)
**Author:** [@cmd](https://community.homey.app/u/cmd)\ **Replies:** 3\ **Last updated:** [April 3, 2019, 7:59am UTC](https://community.homey.app/t/homey-in-chainhouse-and-equipment/11343 "2019-04-03T07:59:50Z")
Hello! I am switching out my current Verisure system and I am most likley going to chose Homey. I have a few questions of which tech I should focus on mainly for these devices, Z-wave or Fibaro or 433mhz. 3x smart ex… --- ## [Hue sensors not responding?](https://community.homey.app/t/hue-sensors-not-responding/11290)
**Author:** [@Simon](https://community.homey.app/u/Simon)\ **Replies:** 8\ **Last updated:** [April 3, 2019, 7:11am UTC](https://community.homey.app/t/hue-sensors-not-responding/11290 "2019-04-03T07:11:47Z")
Hello people! I bought the Homey this weekend and has been migrating all my systems to it directly. I want to get rid of all the hubs I have. I’m overall very happy with it except for the issues I’m facing with the phi… --- ## [Presence problem](https://community.homey.app/t/presence-problem/11320)
**Author:** [@Andreas\_Kjork](https://community.homey.app/u/Andreas_Kjork)\ **Replies:** 1\ **Last updated:** [April 2, 2019, 6:50pm UTC](https://community.homey.app/t/presence-problem/11320 "2019-04-02T18:50:07Z")
I use the original presence in the homey app. It works fine for me but not for my girlfriend. Under settings and family Im marked as owner and she as user. Thats probably How it should be. But under settings -\> locatio… [Previous page](https://community.homey.app/c/questions-help/8.md?page=333) [Next page](https://community.homey.app/c/questions-help/8.md?page=335)