# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=328

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 329

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## [Fibaro Double Switch 2, how does multi-click (scene activation) work](https://community.homey.app/t/fibaro-double-switch-2-how-does-multi-click-scene-activation-work/13184)

<div class="topic-metadata">

**Author:** [@Jordy78](https://community.homey.app/u/Jordy78)\
**Replies:** 12\
**Last updated:** [June 6, 2019, 1:49pm UTC](https://community.homey.app/t/fibaro-double-switch-2-how-does-multi-click-scene-activation-work/13184 "2019-06-06T13:49:55Z")

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I’m almost a complete newbie, and maybe i can’t find (or combine) the right info when installing my Fibaro double switch 2 (FGS-223), double pulse switch (B&J 2020 US-205) and two different devices (LED lamps). This is …

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## [Trouble connection to homey remote](https://community.homey.app/t/trouble-connection-to-homey-remote/14145)

<div class="topic-metadata">

**Author:** [@Fabien\_Schmitz](https://community.homey.app/u/Fabien_Schmitz)\
**Replies:** 2\
**Last updated:** [June 6, 2019, 12:34pm UTC](https://community.homey.app/t/trouble-connection-to-homey-remote/14145 "2019-06-06T12:34:32Z")

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Hi , I have just now trouble connecting to my homey from remote … developer.athom says homey connect degraded … is this the problem ?

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## [App + Device Screen](https://community.homey.app/t/app-device-screen/14122)

<div class="topic-metadata">

**Author:** [@HS64](https://community.homey.app/u/HS64)\
**Replies:** 2\
**Last updated:** [June 5, 2019, 9:00pm UTC](https://community.homey.app/t/app-device-screen/14122 "2019-06-05T21:00:16Z")

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How can I see on the device screen (App -\> Devices) whether a device is switched on, switched off, online or offline?

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## [MQTT topics as device or as variable](https://community.homey.app/t/mqtt-topics-as-device-or-as-variable/14043)

<div class="topic-metadata">

**Author:** [@Kalle\_Kronbeck](https://community.homey.app/u/Kalle_Kronbeck)\
**Replies:** 1\
**Last updated:** [June 5, 2019, 1:42pm UTC](https://community.homey.app/t/mqtt-topics-as-device-or-as-variable/14043 "2019-06-05T13:42:48Z")

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I am using WeatherDisplay with my Davis Vantage 2 PRO weather-station and has done that for many years. I want to use that data and sensors in my Homey. In the latest version of Weather-Display it can send tags for all …

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## [Philips TV \> 2016 support](https://community.homey.app/t/philips-tv-2016-support/4321)

<div class="topic-metadata">

**Author:** [@Edgar](https://community.homey.app/u/Edgar)\
**Replies:** 16\
**Last updated:** [June 5, 2019, 9:05am UTC](https://community.homey.app/t/philips-tv-2016-support/4321 "2019-06-05T09:05:52Z")

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Hi there On the old forum: https://forum.athom.com/discussion/comment/72668 some people (incl me) had problems to control Philips tv’s newer then 2016 some said that is was impossible coz philips wouldn’t support join…

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## [HTTP command](https://community.homey.app/t/http-command/10882)

<div class="topic-metadata">

**Author:** [@BERTRAND\_jean\_pierre](https://community.homey.app/u/BERTRAND_jean_pierre)\
**Replies:** 2\
**Last updated:** [June 5, 2019, 8:35am UTC](https://community.homey.app/t/http-command/10882 "2019-06-05T08:35:32Z")

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Hello, with domiticz I manage to send a command BASH to my romba in wifi (roowifi) … I can not do the same thing with homey and HTTP request flow, can you help it? the domoticz bash is: curl http://192.168.1.91/rwr.cg…

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## [Memory usage is increasing and increasing!?](https://community.homey.app/t/memory-usage-is-increasing-and-increasing/14055)

<div class="topic-metadata">

**Author:** [@Osorkon](https://community.homey.app/u/Osorkon)\
**Replies:** 3\
**Last updated:** [June 5, 2019, 2:40am UTC](https://community.homey.app/t/memory-usage-is-increasing-and-increasing/14055 "2019-06-05T02:40:01Z")

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Is it normal for memory usage to increase by almost 100MB in just a few days?

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## [Please help wit my new Philips TV](https://community.homey.app/t/please-help-wit-my-new-philips-tv/4806)

<div class="topic-metadata">

**Author:** [@wjay](https://community.homey.app/u/wjay)\
**Replies:** 11\
**Last updated:** [June 4, 2019, 2:53pm UTC](https://community.homey.app/t/please-help-wit-my-new-philips-tv/4806 "2019-06-04T14:53:38Z")

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Hi there, I have bought a new philips tv and have installed the Philips TV app on homey. I wan’t to make flows like : If ‘‘time’’ then ‘‘put the source to…’’ and ‘‘switch to channel’’. In de card I can select my philip…

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## [Getting started stuff](https://community.homey.app/t/getting-started-stuff/12635)

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**Author:** [@Tiwas](https://community.homey.app/u/Tiwas)\
**Replies:** 3\
**Last updated:** [June 4, 2019, 12:59pm UTC](https://community.homey.app/t/getting-started-stuff/12635 "2019-06-04T12:59:51Z")

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Hi again. Is there a getting started tutorial here or something? There are several things I’ve run into that might be covered already, but haven’t been able to locate a suitable thread. These are things like: How can…

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## [The Ir doesn't work](https://community.homey.app/t/the-ir-doesnt-work/14036)

<div class="topic-metadata">

**Author:** [@Simon\_Cande](https://community.homey.app/u/Simon_Cande)\
**Replies:** 2\
**Last updated:** [June 4, 2019, 10:43am UTC](https://community.homey.app/t/the-ir-doesnt-work/14036 "2019-06-04T10:43:24Z")

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I understand that the Ir stopped working after the update, I just got the homey and one of the main things for me was to be able to connect a lot of ir devices (remotes) to it. Does anyone know when it´s fixed? / Simon

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## [Normal 2019 or Pro?](https://community.homey.app/t/normal-2019-or-pro/14047)

<div class="topic-metadata">

**Author:** [@Dennis\_Brouwer](https://community.homey.app/u/Dennis_Brouwer)\
**Replies:** 5\
**Last updated:** [June 4, 2019, 10:12am UTC](https://community.homey.app/t/normal-2019-or-pro/14047 "2019-06-04T10:12:42Z")

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Hey Guys, I’m in doubt wether to get the “Normal” 2019 or the Pro version. Could you give me some hints? I have ~20 Hue Lights, 5 Sonos Speakers, 5 Ikea Tradfri Lights, some Hue Sensors + Buttons, some Sonoff Basic’s, …

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## [Does this exist for switching?](https://community.homey.app/t/does-this-exist-for-switching/14042)

<div class="topic-metadata">

**Author:** [@Cuflee](https://community.homey.app/u/Cuflee)\
**Replies:** 2\
**Last updated:** [June 4, 2019, 7:41am UTC](https://community.homey.app/t/does-this-exist-for-switching/14042 "2019-06-04T07:41:00Z")

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Hi All, I’m replacing a lot of lights with RGBW light bulbs connected to Homey. Now the wife and kids want to be able to keep using normal switches to turn them on or off. For all my dimmable non-color lights I’m using…

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## [Isolating extractor fan with smart switch](https://community.homey.app/t/isolating-extractor-fan-with-smart-switch/13979)

<div class="topic-metadata">

**Author:** [@vaderag](https://community.homey.app/u/vaderag)\
**Replies:** 2\
**Last updated:** [June 3, 2019, 9:08pm UTC](https://community.homey.app/t/isolating-extractor-fan-with-smart-switch/13979 "2019-06-03T21:08:17Z")

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Wife wants to stop the extractor fan coming on in the middle of the night - what’s the best way to isolate this cheapest?

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## [Switch from Home-Assistant](https://community.homey.app/t/switch-from-home-assistant/13977)

<div class="topic-metadata">

**Author:** [@Dennis\_Brouwer](https://community.homey.app/u/Dennis_Brouwer)\
**Replies:** 3\
**Last updated:** [June 3, 2019, 4:52pm UTC](https://community.homey.app/t/switch-from-home-assistant/13977 "2019-06-03T16:52:56Z")

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Hey everyone, A long time ago i had a Homey V1, i enjoyed working with it, but it was at 100% very quick with all the apps and flows and it became very sluggish so i searched for something else. I did end up with Home-A…

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## [Updating for more then 2 hours. Normal?](https://community.homey.app/t/updating-for-more-then-2-hours-normal/13997)

<div class="topic-metadata">

**Author:** [@Viepie](https://community.homey.app/u/Viepie)\
**Replies:** 1\
**Last updated:** [June 3, 2019, 1:38pm UTC](https://community.homey.app/t/updating-for-more-then-2-hours-normal/13997 "2019-06-03T13:38:37Z")

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Hi, Just received my Homey today. I’ve installed the app and configured my wifi. The app suggested an update. It has been almost 3 hours now since I started it. The device still seems to be updating (since colors ar…

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## [Restore log subject in insights](https://community.homey.app/t/restore-log-subject-in-insights/12867)

<div class="topic-metadata">

**Author:** [@J\_de\_Graaff](https://community.homey.app/u/J_de_Graaff)\
**Replies:** 4\
**Last updated:** [June 3, 2019, 10:29am UTC](https://community.homey.app/t/restore-log-subject-in-insights/12867 "2019-06-03T10:29:49Z")

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Hi, I accidentally removed the “Humidity” log subject of my Xiaomi humidity sensor in Insights (I pressed the trashcan icon), because I thought it was a deselect option, but now I’m no longer able to view my Humidiy log…

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## [Icon to the left-side of the name of one of my flows is different](https://community.homey.app/t/icon-to-the-left-side-of-the-name-of-one-of-my-flows-is-different/13975)

<div class="topic-metadata">

**Author:** [@RVQRAT](https://community.homey.app/u/RVQRAT)\
**Replies:** 1\
**Last updated:** [June 3, 2019, 7:07am UTC](https://community.homey.app/t/icon-to-the-left-side-of-the-name-of-one-of-my-flows-is-different/13975 "2019-06-03T07:07:20Z")

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As you can see on the picture below, the icon on the left-side of the name of one of my flows is different. The flow is enabled. Does anybody know why the icon is different?

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## [Sending RF Signals for Generic Device](https://community.homey.app/t/sending-rf-signals-for-generic-device/13824)

<div class="topic-metadata">

**Author:** [@vaderag](https://community.homey.app/u/vaderag)\
**Replies:** 9\
**Last updated:** [June 2, 2019, 5:09pm UTC](https://community.homey.app/t/sending-rf-signals-for-generic-device/13824 "2019-06-02T17:09:52Z")

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I’m looking at lightswitches and I’ve found a few that use generic RF remotes? (e.g. https://www.aliexpress.com/item/32840032532.html or https://hartingtonheath.com/product/i-lumos-luxury-black-crystal-glass-touch-wif…

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## [Door Sensor advice for Hue equiped Homey user](https://community.homey.app/t/door-sensor-advice-for-hue-equiped-homey-user/13957)

<div class="topic-metadata">

**Author:** [@Rob\_the\_Lion](https://community.homey.app/u/Rob_the_Lion)\
**Replies:** 1\
**Last updated:** [June 2, 2019, 2:39pm UTC](https://community.homey.app/t/door-sensor-advice-for-hue-equiped-homey-user/13957 "2019-06-02T14:39:27Z")

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Dear all, I have just ordered a Homey Pro and want your advice on what sensors to buy to monitor my doors. Currently I have Hue Led lights in all my rooms and Hue motion sensors in some rooms. I want to monitor the doo…

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## [Alecto ADB-11 doorbell](https://community.homey.app/t/alecto-adb-11-doorbell/13961)

<div class="topic-metadata">

**Author:** [@Dario](https://community.homey.app/u/Dario)\
**Replies:** 0\
**Last updated:** [June 2, 2019, 2:58pm UTC](https://community.homey.app/t/alecto-adb-11-doorbell/13961 "2019-06-02T14:58:24Z")

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Hi, I’m fairly new to the Homey world and trying to figure out what’s going wrong here. I’ve added my Alecto ADB-11 doorbell to Homey. During installation it recognized the moment I pressed the button, but when I get to…

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## [Sonos/harmony](https://community.homey.app/t/sonos-harmony/13941)

<div class="topic-metadata">

**Author:** [@toch](https://community.homey.app/u/toch)\
**Replies:** 1\
**Last updated:** [June 2, 2019, 9:55am UTC](https://community.homey.app/t/sonos-harmony/13941 "2019-06-02T09:55:39Z")

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Hi I installed the harmony app, but when I try to use it this error came up ( in red ) : " Somthing went wrong please try again later." ( cannot read property IP of undefined ). About the same happen with the sonos ap…

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## [Nest Protect - 'Support'?](https://community.homey.app/t/nest-protect-support/13903)

<div class="topic-metadata">

**Author:** [@K\_S](https://community.homey.app/u/K_S)\
**Replies:** 5\
**Last updated:** [June 2, 2019, 4:02am UTC](https://community.homey.app/t/nest-protect-support/13903 "2019-06-02T04:02:23Z")

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Hi Since my Popp Z-Wave smoke detectors don’t work, I’ve replaced them with 9 Next ones, and installed the Nest App https://apps.athom.com/app/com.nest I added my Nest Protect Smoke and CO Alarm device, but Homey doesn…

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## [No power meter Innr SP-120](https://community.homey.app/t/no-power-meter-innr-sp-120/13897)

<div class="topic-metadata">

**Author:** [@Reynold](https://community.homey.app/u/Reynold)\
**Replies:** 0\
**Last updated:** [June 1, 2019, 10:11am UTC](https://community.homey.app/t/no-power-meter-innr-sp-120/13897 "2019-06-01T10:11:10Z")

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I have an INNR SP-120 smart plug, in my Homey Insights I see the Power and Power Meter, but this is always the same, also when I have the TV turned on (which is plugged into the INNR smart plug). Anyone an idea what the…

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## [Using verbal command open/close instead of on/off in for example curtain control](https://community.homey.app/t/using-verbal-command-open-close-instead-of-on-off-in-for-example-curtain-control/13892)

<div class="topic-metadata">

**Author:** [@Steef\_de\_Koning](https://community.homey.app/u/Steef_de_Koning)\
**Replies:** 1\
**Last updated:** [June 1, 2019, 9:35am UTC](https://community.homey.app/t/using-verbal-command-open-close-instead-of-on-off-in-for-example-curtain-control/13892 "2019-06-01T09:35:15Z")

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Is there a way , when using Google assistance, to give an open / close command to some type of devices instead of On/off? On / off works on my curtains but is sounds silly. Would be nice to be able.to.say open/close.

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## [Virtual button and ifttt appley](https://community.homey.app/t/virtual-button-and-ifttt-appley/13777)

<div class="topic-metadata">

**Author:** [@Yestond](https://community.homey.app/u/Yestond)\
**Replies:** 4\
**Last updated:** [May 31, 2019, 10:34pm UTC](https://community.homey.app/t/virtual-button-and-ifttt-appley/13777 "2019-05-31T22:34:01Z")

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Hi I’ve spent a lot of time on trying to make a virtual button open my garage via ifttt. I can make it work when I press a flow, but I want the virtual button to trigger the flow which thus far has been unsuccessful. C…

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## [Somfy homey app with Google Home](https://community.homey.app/t/somfy-homey-app-with-google-home/13860)

<div class="topic-metadata">

**Author:** [@Rico](https://community.homey.app/u/Rico)\
**Replies:** 2\
**Last updated:** [May 31, 2019, 4:16pm UTC](https://community.homey.app/t/somfy-homey-app-with-google-home/13860 "2019-05-31T16:16:55Z")

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Hi, After i added Homey to the Google Home, there is no somfy controls nor am i able to control the blinds/curtains via Google home voice. It works via homey app though. Anyone have such issues?

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## [Smartwares SH5-RBD-XXX not listed](https://community.homey.app/t/smartwares-sh5-rbd-xxx-not-listed/13774)

<div class="topic-metadata">

**Author:** [@Hermann\_Stengel](https://community.homey.app/u/Hermann_Stengel)\
**Replies:** 9\
**Last updated:** [May 30, 2019, 4:46pm UTC](https://community.homey.app/t/smartwares-sh5-rbd-xxx-not-listed/13774 "2019-05-30T16:46:45Z")

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Hi, I found a thread where was announced that the sh5-rbd-xxx was added to the list of supported devices, but I can’t find it in the supported apps. Am I missing something? I hope you can help.

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## [How to prevent data loss when switching between alpha and regular versions of Apps?](https://community.homey.app/t/how-to-prevent-data-loss-when-switching-between-alpha-and-regular-versions-of-apps/13802)

<div class="topic-metadata">

**Author:** [@prosumer](https://community.homey.app/u/prosumer)\
**Replies:** 4\
**Last updated:** [May 30, 2019, 3:12pm UTC](https://community.homey.app/t/how-to-prevent-data-loss-when-switching-between-alpha-and-regular-versions-of-apps/13802 "2019-05-30T15:12:56Z")

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Somehow my Homey decided to remove all my historical solar panel production data when I switched between an alpha and the regular version of the SolarPanels App (or vice versa). How can I prevent this kind of data loss …

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## [Spotlight scenes for open plan and smarts](https://community.homey.app/t/spotlight-scenes-for-open-plan-and-smarts/13809)

<div class="topic-metadata">

**Author:** [@vaderag](https://community.homey.app/u/vaderag)\
**Replies:** 0\
**Last updated:** [May 30, 2019, 12:15pm UTC](https://community.homey.app/t/spotlight-scenes-for-open-plan-and-smarts/13809 "2019-05-30T12:15:20Z")

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I’m extending at the moment and we have a large open plan area with a lot of spotlights (and a couple of pendants) I’m just wanting to see how people are managing such setups at the moment? I’ve tentatively asked the e…

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## ["Homey is onbereikbaar" constantly since updates 2.2.0-rc.5 and 2.2.0-rc.6](https://community.homey.app/t/homey-is-onbereikbaar-constantly-since-updates-2-2-0-rc-5-and-2-2-0-rc-6/13667)

<div class="topic-metadata">

**Author:** [@Homej](https://community.homey.app/u/Homej)\
**Replies:** 12\
**Last updated:** [May 30, 2019, 11:33am UTC](https://community.homey.app/t/homey-is-onbereikbaar-constantly-since-updates-2-2-0-rc-5-and-2-2-0-rc-6/13667 "2019-05-30T11:33:40Z")

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Last RC6 update even makes it worses. Homey fails every few minutes… Anybody got an idea about what is going on?

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