# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=323

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 324

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## [How to bundle Tradfri Gu10 and dim them together](https://community.homey.app/t/how-to-bundle-tradfri-gu10-and-dim-them-together/16137)

<div class="topic-metadata">

**Author:** [@Bauke\_Plugge](https://community.homey.app/u/Bauke_Plugge)\
**Replies:** 5\
**Last updated:** [July 29, 2019, 12:28pm UTC](https://community.homey.app/t/how-to-bundle-tradfri-gu10-and-dim-them-together/16137 "2019-07-29T12:28:38Z")

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Hi i have 15 gu10 tradfri spots in my living. But how can i din them all together to a certain level? Thx Bauke

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## [Happy newbie with a few questions](https://community.homey.app/t/happy-newbie-with-a-few-questions/16155)

<div class="topic-metadata">

**Author:** [@Schildkamp](https://community.homey.app/u/Schildkamp)\
**Replies:** 2\
**Last updated:** [July 29, 2019, 11:05am UTC](https://community.homey.app/t/happy-newbie-with-a-few-questions/16155 "2019-07-29T11:05:42Z")

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Hi fellow nerds :slight\_smile: I just bought myself a shiny Homey, and although I’m feeling a bit lost, I’m totally in love with this hub already - to the point where I’m trying to rid myself of the other ones I have (…

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## [Smoke Sensor](https://community.homey.app/t/smoke-sensor/16151)

<div class="topic-metadata">

**Author:** [@toch](https://community.homey.app/u/toch)\
**Replies:** 2\
**Last updated:** [July 29, 2019, 8:19am UTC](https://community.homey.app/t/smoke-sensor/16151 "2019-07-29T08:19:26Z")

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Is it possible to install zigBee device ( smoke sensor ) from the HEIMAN APP ?

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## [Virtual device shows null value](https://community.homey.app/t/virtual-device-shows-null-value/16068)

<div class="topic-metadata">

**Author:** [@FcAalst](https://community.homey.app/u/FcAalst)\
**Replies:** 4\
**Last updated:** [July 29, 2019, 7:41am UTC](https://community.homey.app/t/virtual-device-shows-null-value/16068 "2019-07-29T07:41:19Z")

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Hi, after I originally backed the kickstarter project for homey and sold my homey because of the frustrations which came with it (in the early beginning), I decided to give Homey another go and bought a new one. So at …

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## [Unable to connect my e27 tradfri rgb bulb](https://community.homey.app/t/unable-to-connect-my-e27-tradfri-rgb-bulb/16139)

<div class="topic-metadata">

**Author:** [@Bauke\_Plugge](https://community.homey.app/u/Bauke_Plugge)\
**Replies:** 2\
**Last updated:** [July 28, 2019, 10:21pm UTC](https://community.homey.app/t/unable-to-connect-my-e27-tradfri-rgb-bulb/16139 "2019-07-28T22:21:31Z")

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Hiall i have a e27rgb tradfri bulb but I’m unable to connect it to my homey. I have reset it dozen time now but still no luck. I don’t have any gateway and also don’t know the firmware of the bulb. My homey is running …

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## [Homey and Apple Homekit - not connecting](https://community.homey.app/t/homey-and-apple-homekit-not-connecting/11659)

<div class="topic-metadata">

**Author:** [@Seraphim](https://community.homey.app/u/Seraphim)\
**Replies:** 2\
**Last updated:** [July 28, 2019, 5:52pm UTC](https://community.homey.app/t/homey-and-apple-homekit-not-connecting/11659 "2019-07-28T17:52:09Z")

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Hello Community, I need your help…had the Homey Experiment “Homekit” activated since available. A few days ago Homekit tells me, that Homey is not responding anymore… I thought: Okay, why not, deactivated and reactivat…

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## [User interface for "users" and not for "programmers"](https://community.homey.app/t/user-interface-for-users-and-not-for-programmers/10480)

<div class="topic-metadata">

**Author:** [@RVQRAT](https://community.homey.app/u/RVQRAT)\
**Replies:** 6\
**Last updated:** [July 28, 2019, 2:45pm UTC](https://community.homey.app/t/user-interface-for-users-and-not-for-programmers/10480 "2019-07-28T14:45:44Z")

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Hi, As I am getting “ready” with some of my programming on Homey, I would like to release it to the rest of the family. I feel that the Homey-app that I am using for programming and testing is not very user-friendly. I…

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## [How to set value? Flow card](https://community.homey.app/t/how-to-set-value-flow-card/16111)

<div class="topic-metadata">

**Author:** [@Tfur77](https://community.homey.app/u/Tfur77)\
**Replies:** 3\
**Last updated:** [July 28, 2019, 1:49pm UTC](https://community.homey.app/t/how-to-set-value-flow-card/16111 "2019-07-28T13:49:16Z")

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Probably a stupid question, but how to set value in this “when” flow card? No matter how I tap, Im not able to set a value

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## [Warning Firmware v2.5.0-rc.5 experimental - Zigbee failed](https://community.homey.app/t/warning-firmware-v2-5-0-rc-5-experimental-zigbee-failed/15898)

<div class="topic-metadata">

**Author:** [@Undertaker](https://community.homey.app/u/Undertaker)\
**Replies:** 15\
**Last updated:** [July 28, 2019, 10:24am UTC](https://community.homey.app/t/warning-firmware-v2-5-0-rc-5-experimental-zigbee-failed/15898 "2019-07-28T10:24:18Z")

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Zigbee after update dead. Homey and Homey pro the same problem. Restart does not help Cold start does not help either. Don’t install this Update !

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## [RM3 mini and KPN](https://community.homey.app/t/rm3-mini-and-kpn/16081)

<div class="topic-metadata">

**Author:** [@HarmJ](https://community.homey.app/u/HarmJ)\
**Replies:** 0\
**Last updated:** [July 27, 2019, 7:46am UTC](https://community.homey.app/t/rm3-mini-and-kpn/16081 "2019-07-27T07:46:15Z")

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Does anyone know if the broadlink RM3 mini can control the KPN Motorola setup box? Or do i need the pro version? I lost all hope that Athom is goining to fix the IR bug.

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## [Popp Door and Window Sensor with Tilt Detection](https://community.homey.app/t/popp-door-and-window-sensor-with-tilt-detection/11599)

<div class="topic-metadata">

**Author:** [@Osorkon](https://community.homey.app/u/Osorkon)\
**Replies:** 2\
**Last updated:** [July 26, 2019, 8:38pm UTC](https://community.homey.app/t/popp-door-and-window-sensor-with-tilt-detection/11599 "2019-07-26T20:38:45Z")

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Does anyone know if the POPP “Door and Window Sensor with Tilt Detection” is supported by homey? It’s not on the compatibility list of the POPP-App. @MarcoRuiter, are any plans to support the device? Maybe as a generi…

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## [Insights, lost logging.on plug](https://community.homey.app/t/insights-lost-logging-on-plug/16035)

<div class="topic-metadata">

**Author:** [@Paronfesken](https://community.homey.app/u/Paronfesken)\
**Replies:** 4\
**Last updated:** [July 26, 2019, 8:07pm UTC](https://community.homey.app/t/insights-lost-logging-on-plug/16035 "2019-07-26T20:07:30Z")

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So I moved a smartplug with power meter (Telldus mini) and was interested in how much the connected unit was using over time. It worked great but I thought I would try to delete the log (trashcan symbol) to start fresh. …

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## [\[Modding\] Zigbee antenna](https://community.homey.app/t/modding-zigbee-antenna/15610)

<div class="topic-metadata">

**Author:** [@dengrt](https://community.homey.app/u/dengrt)\
**Replies:** 10\
**Last updated:** [July 26, 2019, 7:36pm UTC](https://community.homey.app/t/modding-zigbee-antenna/15610 "2019-07-26T19:36:29Z")

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Hello, I dropped my Homey two weeks ago whilst putting it into recovery mode and it split in two! The top half came off, all the screws are broken, the RFID pins are bent and the Zigbee antenna connector wire broke. I…

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## [Using Homey in two homes](https://community.homey.app/t/using-homey-in-two-homes/16009)

<div class="topic-metadata">

**Author:** [@kentok](https://community.homey.app/u/kentok)\
**Replies:** 1\
**Last updated:** [July 24, 2019, 11:08pm UTC](https://community.homey.app/t/using-homey-in-two-homes/16009 "2019-07-24T23:08:01Z")

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I just bought my second Homey for my summer house. However, I cannot find any documentation on how to add the second Homey to my account. Is this not supported?

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## [Flow: Roller Shutter down if expected temperature is above](https://community.homey.app/t/flow-roller-shutter-down-if-expected-temperature-is-above/15950)

<div class="topic-metadata">

**Author:** [@Martijn\_Heitink](https://community.homey.app/u/Martijn_Heitink)\
**Replies:** 16\
**Last updated:** [July 24, 2019, 10:01pm UTC](https://community.homey.app/t/flow-roller-shutter-down-if-expected-temperature-is-above/15950 "2019-07-24T22:01:01Z")

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I would like to make a flow for closing my RTS Roller Shutters if the expected outside temperature (not the actual temperature) will be above 23 degrees . How do I make that flow?

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## [STeinel Z-Wave PIR sensor - false triggering](https://community.homey.app/t/steinel-z-wave-pir-sensor-false-triggering/15982)

<div class="topic-metadata">

**Author:** [@F\_Lecluse](https://community.homey.app/u/F_Lecluse)\
**Replies:** 2\
**Last updated:** [July 24, 2019, 3:15pm UTC](https://community.homey.app/t/steinel-z-wave-pir-sensor-false-triggering/15982 "2019-07-24T15:15:21Z")

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Hi There, Recently I bougt a Steinel IS 140-2 PIR sensor. The idea was to let it trigger my IP cam (Foscam). Making the flow and getting it to work was super easy. This PIR sensor should trigger on body heat & motion. T…

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## [Amazon Alexa And Homey](https://community.homey.app/t/amazon-alexa-and-homey/15633)

<div class="topic-metadata">

**Author:** [@Artiom\_Zincenco](https://community.homey.app/u/Artiom_Zincenco)\
**Replies:** 1\
**Last updated:** [July 24, 2019, 2:47pm UTC](https://community.homey.app/t/amazon-alexa-and-homey/15633 "2019-07-24T14:47:25Z")

</div>

Hi everyone! Today i connected my aqara switch and alexa cant discover it. After many times of discovering it doesnt. Help please!

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## [Setup is always restarting](https://community.homey.app/t/setup-is-always-restarting/15927)

<div class="topic-metadata">

**Author:** [@llaaccssaapp](https://community.homey.app/u/llaaccssaapp)\
**Replies:** 10\
**Last updated:** [July 24, 2019, 9:41am UTC](https://community.homey.app/t/setup-is-always-restarting/15927 "2019-07-24T09:41:18Z")

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Hi all Got a brand new Homey Pro today. I do the following steps: Power on wait until setup voice starts go to http://setup.athom.com select the wlan enter the password homey is connecting to wlan (i can ping homey …

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## [Unstable, offline, unreachable,](https://community.homey.app/t/unstable-offline-unreachable/15781)

<div class="topic-metadata">

**Author:** [@HS64](https://community.homey.app/u/HS64)\
**Replies:** 23\
**Last updated:** [July 24, 2019, 7:36am UTC](https://community.homey.app/t/unstable-offline-unreachable/15781 "2019-07-24T07:36:19Z")

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In the meantime I am very disapponited with my homey pro! Everyday homey is offline, unreachable, Z-Wave devices unreachable or Fritzbox plugs unreachable? Only Zigbee works “stable” most of the time! My homee (Z-Wave, …

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## [Aqara Button won’t work until a light is turned on?!](https://community.homey.app/t/aqara-button-won-t-work-until-a-light-is-turned-on/9520)

<div class="topic-metadata">

**Author:** [@anon78407409](https://community.homey.app/u/anon78407409)\
**Replies:** 6\
**Last updated:** [July 23, 2019, 6:53pm UTC](https://community.homey.app/t/aqara-button-won-t-work-until-a-light-is-turned-on/9520 "2019-07-23T18:53:13Z")

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Hi! I have an Aqara button and a Philips Bloom lamp which are in a flow. Both directly connected to Homey, no hubs. The flow is initiated by the button, which then has a “And” card for “lamp is off” and “Then” turn on/…

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## [Z-wave unstable](https://community.homey.app/t/z-wave-unstable/14339)

<div class="topic-metadata">

**Author:** [@Wilco\_van\_der\_Spek](https://community.homey.app/u/Wilco_van_der_Spek)\
**Replies:** 2\
**Last updated:** [July 23, 2019, 3:05pm UTC](https://community.homey.app/t/z-wave-unstable/14339 "2019-07-23T15:05:51Z")

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Hi, i have a homey from the early adopters fase, so a couple of years now. I have some problems with Z-wave instability. I have a couple of Z-wave devices from different brands: Greenwave Smart plug 6 (2x) Fibaro Plugs…

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## [Migrate form homey to homey pro](https://community.homey.app/t/migrate-form-homey-to-homey-pro/15895)

<div class="topic-metadata">

**Author:** [@Viking42](https://community.homey.app/u/Viking42)\
**Replies:** 8\
**Last updated:** [July 23, 2019, 1:36pm UTC](https://community.homey.app/t/migrate-form-homey-to-homey-pro/15895 "2019-07-23T13:36:32Z")

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Hi, So i just got my homey pro, the classic one went too small. Shall i unpair all my zwave devices first from the old homey?? Or will all be transferred together with the profile?

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## [Nuki 2.0 incl. Bridge - app not visible in flow module](https://community.homey.app/t/nuki-2-0-incl-bridge-app-not-visible-in-flow-module/15831)

<div class="topic-metadata">

**Author:** [@Robin\_Eygelshoven](https://community.homey.app/u/Robin_Eygelshoven)\
**Replies:** 1\
**Last updated:** [July 23, 2019, 12:06pm UTC](https://community.homey.app/t/nuki-2-0-incl-bridge-app-not-visible-in-flow-module/15831 "2019-07-23T12:06:37Z")

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Hello, Saturday Nuki 2.0 incl bridge connected to Homey and opening and closing of the door works via Homey. However, I don’t see Nuki’s app in the flow editor. So I can’t make a flow that includes the Nuki lock. Someo…

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## [Dooya DT52E curtain controller & Homey](https://community.homey.app/t/dooya-dt52e-curtain-controller-homey/15909)

<div class="topic-metadata">

**Author:** [@Marja](https://community.homey.app/u/Marja)\
**Replies:** 2\
**Last updated:** [July 23, 2019, 6:47am UTC](https://community.homey.app/t/dooya-dt52e-curtain-controller-homey/15909 "2019-07-23T06:47:25Z")

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I’m trying to connect my Dooya DT52E (433 Mhz) curtain controller with my (new) Homey but I don’t know how. I have read a lot of things online but nothing worked so far. Does anyone know how to do this? Thanks for your …

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## [Homey dead?](https://community.homey.app/t/homey-dead/15874)

<div class="topic-metadata">

**Author:** [@rtna](https://community.homey.app/u/rtna)\
**Replies:** 5\
**Last updated:** [July 22, 2019, 4:53pm UTC](https://community.homey.app/t/homey-dead/15874 "2019-07-22T16:53:20Z")

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Yesterday evening my Homey (version 1) rebooted every x minutes. Could not find why that happened. Sometime the Homey was reachable with the app, most of the time it was offline with the orange led ring blinking. IT kept…

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## [Cannot re-instal Qubino: get error "Homey is unreachable" (but it is not?)](https://community.homey.app/t/cannot-re-instal-qubino-get-error-homey-is-unreachable-but-it-is-not/14261)

<div class="topic-metadata">

**Author:** [@Hakan\_Billig](https://community.homey.app/u/Hakan_Billig)\
**Replies:** 2\
**Last updated:** [July 22, 2019, 1:20pm UTC](https://community.homey.app/t/cannot-re-instal-qubino-get-error-homey-is-unreachable-but-it-is-not/14261 "2019-07-22T13:20:36Z")

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Had trouble to add another Qubino device (Flush connector) Every time I try I get an error “Homey is unreachable” try again. and I have tried a number of times, restarted homey, recovered it, deleted and re-installed Qu…

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## [Any advice on a Z-Wave RGBW Homey compatible light bulb?](https://community.homey.app/t/any-advice-on-a-z-wave-rgbw-homey-compatible-light-bulb/13859)

<div class="topic-metadata">

**Author:** [@Cuflee](https://community.homey.app/u/Cuflee)\
**Replies:** 8\
**Last updated:** [July 22, 2019, 11:16am UTC](https://community.homey.app/t/any-advice-on-a-z-wave-rgbw-homey-compatible-light-bulb/13859 "2019-07-22T11:16:22Z")

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Hi, I’d like to add color/dimmable light bulbs. Because most of my devices use Z-Wave and that network still does not seem stable enough I would like the bulbs to be Z-Wave bases so they, as powered devices, will act as…

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## [Homey just take one snapshot](https://community.homey.app/t/homey-just-take-one-snapshot/15868)

<div class="topic-metadata">

**Author:** [@JohanG](https://community.homey.app/u/JohanG)\
**Replies:** 1\
**Last updated:** [July 22, 2019, 7:54am UTC](https://community.homey.app/t/homey-just-take-one-snapshot/15868 "2019-07-22T07:54:17Z")

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I have a problem when I try to create a flow with an image push to mobile. I’ve created two flows for a test, but I can’t get it to work properly. For example: Flow 1: When: Time is 23:30. Then: Synology Camera 1, Tak…

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## [Would the Homey work for me?](https://community.homey.app/t/would-the-homey-work-for-me/15795)

<div class="topic-metadata">

**Author:** [@Borgs](https://community.homey.app/u/Borgs)\
**Replies:** 6\
**Last updated:** [July 21, 2019, 6:59pm UTC](https://community.homey.app/t/would-the-homey-work-for-me/15795 "2019-07-21T18:59:17Z")

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Have a Fibaro HC2 but have grown tired on waiting for new functionality and some of the existing features simply doesn’t work. Their development are so slooooow. So have been testing several other Smarthome hubs (Samsun…

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## [Any zigbee?](https://community.homey.app/t/any-zigbee/15848)

<div class="topic-metadata">

**Author:** [@tembelreis](https://community.homey.app/u/tembelreis)\
**Replies:** 1\
**Last updated:** [July 21, 2019, 3:39pm UTC](https://community.homey.app/t/any-zigbee/15848 "2019-07-21T15:39:15Z")

</div>

Hi all! Can i simply buy any zigbee device and control them via homey without needing to download an app? Even if it is for a simple on and off control? Thanks Gunay

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