# Questions & Help **URL:** https://community.homey.app/c/questions-help/8.md?page=32 [Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md) **Page:** 33 --- ## [Controlling lights Homey pro with Google Nest speaker WITHOUT integration?](https://community.homey.app/t/controlling-lights-homey-pro-with-google-nest-speaker-without-integration/150678)
**Author:** [@jtankard](https://community.homey.app/u/jtankard)\ **Replies:** 1\ **Last updated:** [February 6, 2026, 3:33pm UTC](https://community.homey.app/t/controlling-lights-homey-pro-with-google-nest-speaker-without-integration/150678 "2026-02-06T15:33:45Z")
Hi, So, I have a mix of apple homepods and google nest speakers, the nests are not in use just the homepods. One of my homepods failed so I reconnected the Nest speaker to the same wifi network as all the lighting only … --- ## [No longer evil vs Homey](https://community.homey.app/t/no-longer-evil-vs-homey/150687)
**Author:** [@Matthias\_V](https://community.homey.app/u/Matthias_V)\ **Replies:** 4\ **Last updated:** [February 6, 2026, 3:27pm UTC](https://community.homey.app/t/no-longer-evil-vs-homey/150687 "2026-02-06T15:27:26Z")
Hi all, I have a nest thermostat gen2 (not supported by Google anymore) so I flashed No longer evil on it. The thermostat functions great and everything can bet managed from their webpage, they also have a plugin for HA… --- ## [Bilresa remote dimmer flows](https://community.homey.app/t/bilresa-remote-dimmer-flows/150578)
**Author:** [@Karsten\_Hille](https://community.homey.app/u/Karsten_Hille)\ **Replies:** 3\ **Last updated:** [February 6, 2026, 8:25am UTC](https://community.homey.app/t/bilresa-remote-dimmer-flows/150578 "2026-02-06T08:25:27Z")
I just purchased the new IKEA Bilresa and I am having trouble to make the dimmer/scroll wheel to work with my livingroom lights. I want to be able to just use the dimmer/scroll for diming it up and down when I am on the … --- ## [Initial setup of the new Homey Pro 2026](https://community.homey.app/t/initial-setup-of-the-new-homey-pro-2026/150650)
**Author:** [@Kai83](https://community.homey.app/u/Kai83)\ **Replies:** 3\ **Last updated:** [February 5, 2026, 7:05pm UTC](https://community.homey.app/t/initial-setup-of-the-new-homey-pro-2026/150650 "2026-02-05T19:05:59Z")
Hello everyone, I received a new Homey Pro today. Current software version: 12.7.0 Available: 12.11.0 When I first turned it on, I got a message saying new software was available. I started the update, and then the L… --- ## [A little support help for Question (Yes/No) Cards etc not showing on Android/Apple devices](https://community.homey.app/t/a-little-support-help-for-question-yes-no-cards-etc-not-showing-on-android-apple-devices/150640)
**Author:** [@jtankard](https://community.homey.app/u/jtankard)\ **Replies:** 5\ **Last updated:** [February 5, 2026, 3:44pm UTC](https://community.homey.app/t/a-little-support-help-for-question-yes-no-cards-etc-not-showing-on-android-apple-devices/150640 "2026-02-05T15:44:13Z")
Hi all, Just a little heads up in case your scratching your head like I was. If you have setup a card that asks a question to a ‘user’ or uses a Yes/No question where you need a users input you may have had an issue whe… --- ## [Google Assistant - not working](https://community.homey.app/t/google-assistant-not-working/147602)
**Author:** [@incog](https://community.homey.app/u/incog)\ **Replies:** 4\ **Last updated:** [February 5, 2026, 9:06am UTC](https://community.homey.app/t/google-assistant-not-working/147602 "2026-02-05T09:06:36Z")
A tale of sadness. I titled this post “Google Assistant not working”, but I do not think this is the usual story people expect when they see that subject. Until about twelve months ago, we had been happily using the Go… --- ## [Using remote control to trigger a flow](https://community.homey.app/t/using-remote-control-to-trigger-a-flow/150362)
**Author:** [@Ken\_McFall](https://community.homey.app/u/Ken_McFall)\ **Replies:** 17\ **Last updated:** [February 5, 2026, 6:04am UTC](https://community.homey.app/t/using-remote-control-to-trigger-a-flow/150362 "2026-02-05T06:04:11Z")
Hi I’m new to Homey coming from Sonoff Ihost. I want to use an 8 button sonoff remote to trigger a flow. I can clone the remote keys with no problem but cant assign a flow to the keys? The remote control does not have an… --- ## [Disabled flows](https://community.homey.app/t/disabled-flows/150604)
**Author:** [@JST1963](https://community.homey.app/u/JST1963)\ **Replies:** 9\ **Last updated:** [February 4, 2026, 8:54pm UTC](https://community.homey.app/t/disabled-flows/150604 "2026-02-04T20:54:42Z")
Can anyone tell me why I regularly have flows that are disable, for no reason? JST --- ## [Ask Card - no longer working with FW 12.11](https://community.homey.app/t/ask-card-no-longer-working-with-fw-12-11/150600)
**Author:** [@YSL](https://community.homey.app/u/YSL)\ **Replies:** 3\ **Last updated:** [February 4, 2026, 8:38pm UTC](https://community.homey.app/t/ask-card-no-longer-working-with-fw-12-11/150600 "2026-02-04T20:38:41Z")
Good day, I have been using the Ask Card with homey PRO 12.10.1 and it worked fine. Yesterday, both of my Homey Pro 2023 were upgraded to FW 12.11.0 and the Ask card stopped working. I cannot go back to previous FW from … --- ## [HomeSeer Z-Wave switch issue with Homey](https://community.homey.app/t/homeseer-z-wave-switch-issue-with-homey/139356)
**Author:** [@Berzins](https://community.homey.app/u/Berzins)\ **Replies:** 5\ **Last updated:** [February 4, 2026, 8:18pm UTC](https://community.homey.app/t/homeseer-z-wave-switch-issue-with-homey/139356 "2026-02-04T20:18:57Z")
Hi everyone, I’m new to Homey and could use a bit of help troubleshooting an issue. I’ve searched around and found similar reports, but nothing that has resolved my specific problem so far. I recently transitioned from… --- ## [Dashboard with RTSP](https://community.homey.app/t/dashboard-with-rtsp/150611)
**Author:** [@Georges\_IEGER](https://community.homey.app/u/Georges_IEGER)\ **Replies:** 0\ **Last updated:** [February 4, 2026, 6:51pm UTC](https://community.homey.app/t/dashboard-with-rtsp/150611 "2026-02-04T18:51:14Z")
I created a dashboard (on an Samsung tablett) with a virtual camera and an URL rtsp://192.168…:554. This is the camera from my GRANDSTREAM door phone. The camera view is fine, but the automatic refresh no longer works (e… --- ## [Set decimal and thousands separator](https://community.homey.app/t/set-decimal-and-thousands-separator/149313)
**Author:** [@Rmb](https://community.homey.app/u/Rmb)\ **Replies:** 6\ **Last updated:** [February 4, 2026, 6:41pm UTC](https://community.homey.app/t/set-decimal-and-thousands-separator/149313 "2026-02-04T18:41:05Z")
Where can I set the decimal and the thousand separator? Readings like 17.429 kWh are really confusing when 17,4 kWh is meant! --- ## [Add a “Family Member” function is not working! Any help please?](https://community.homey.app/t/add-a-family-member-function-is-not-working-any-help-please/36765)
**Author:** [@Senad\_Aruc](https://community.homey.app/u/Senad_Aruc)\ **Replies:** 49\ **Last updated:** [February 4, 2026, 5:18pm UTC](https://community.homey.app/t/add-a-family-member-function-is-not-working-any-help-please/36765 "2026-02-04T17:18:30Z")
Hi, I have Homey v1 with 5.0.0-tc.38 and iOS app version 6.1.0.633 where I am trying hard in last 3 days to add a new user into my family list. I tried in 3 different iPads and iPhones without a success! Any workaround… --- ## [Gazelle connect](https://community.homey.app/t/gazelle-connect/130666)
**Author:** [@R\_de\_B](https://community.homey.app/u/R_de_B)\ **Replies:** 2\ **Last updated:** [February 4, 2026, 4:39pm UTC](https://community.homey.app/t/gazelle-connect/130666 "2026-02-04T16:39:02Z")
Is there a way to connect this app to HomeyPro so that I can program a smart socket to stop when the batterij is 100%? --- ## [Homey pro 2023 crashed](https://community.homey.app/t/homey-pro-2023-crashed/146573)
**Author:** [@Da\_JoJo](https://community.homey.app/u/Da_JoJo)\ **Replies:** 51\ **Last updated:** [February 4, 2026, 3:09pm UTC](https://community.homey.app/t/homey-pro-2023-crashed/146573 "2026-02-04T15:09:50Z")
My homey pro 2023 gives a red breathing ledring since 5 december. Nice sinterklaas gift , not. Anyways i tried all stuff allready. No idea how to check what is crashing though. I tried usb updating firmware, but it i… --- ## [\[Incident\] Service degraded - Integrations and API - 20260124T10h30 CET - Was: Homey Cloud is down](https://community.homey.app/t/incident-service-degraded-integrations-and-api-20260124t10h30-cet-was-homey-cloud-is-down/149915)
**Author:** [@Henk\_Bartels](https://community.homey.app/u/Henk_Bartels)\ **Replies:** 99\ **Last updated:** [February 4, 2026, 2:16pm UTC](https://community.homey.app/t/incident-service-degraded-integrations-and-api-20260124t10h30-cet-was-homey-cloud-is-down/149915 "2026-02-04T14:16:26Z")
Hello, Since this morning Homey Cloud is down. I can not connect to homey Cloud and everything that is using the cloud connection, like Google Assistent does not work anymore. When trying to make a support ticket i also… --- ## [Homey Pro 2026](https://community.homey.app/t/homey-pro-2026/146696)
**Author:** [@Chuck](https://community.homey.app/u/Chuck)\ **Replies:** 105\ **Last updated:** [February 4, 2026, 12:53pm UTC](https://community.homey.app/t/homey-pro-2026/146696 "2026-02-04T12:53:24Z")
Just received an email announcing this new version, Will there be a discount and/or trade in for us ‘early adopters’ and loyal customers to upgrade to it? --- ## [Excluding devices from Alexa & Google Assistant not working](https://community.homey.app/t/excluding-devices-from-alexa-google-assistant-not-working/139627)
**Author:** [@vletroye](https://community.homey.app/u/vletroye)\ **Replies:** 7\ **Last updated:** [February 4, 2026, 12:36pm UTC](https://community.homey.app/t/excluding-devices-from-alexa-google-assistant-not-working/139627 "2026-02-04T12:36:30Z")
Hi, I would like to exclude devices from Alexa and Google Assistant using the feature advertised here : https://support.homey.app/hc/en-us/articles/19134024536604-Excluding-devices-from-Amazon-Alexa After selecting the… --- ## [Homey Pro (2026) USB-C Port Problem](https://community.homey.app/t/homey-pro-2026-usb-c-port-problem/150552)
**Author:** [@Magnus\_ABC](https://community.homey.app/u/Magnus_ABC)\ **Replies:** 7\ **Last updated:** [February 4, 2026, 11:28am UTC](https://community.homey.app/t/homey-pro-2026-usb-c-port-problem/150552 "2026-02-04T11:28:47Z")
I just got a new Homey Pro (2026) but it does not power on when USB-C cable on the Homey side is connected one way, rotating it and connect it, the Homey starts up (LED ring lights up). I take it that this can only indic… --- ## [Aqara Curtain driver E1 installeert wel maar werkt niet](https://community.homey.app/t/aqara-curtain-driver-e1-installeert-wel-maar-werkt-niet/147528)
**Author:** [@Guus\_Bergmans](https://community.homey.app/u/Guus_Bergmans)\ **Replies:** 19\ **Last updated:** [February 4, 2026, 6:31am UTC](https://community.homey.app/t/aqara-curtain-driver-e1-installeert-wel-maar-werkt-niet/147528 "2026-02-04T06:31:45Z")
Onlangs een nieuwe set geïnstalleerd echter krijg hem niet werkend. Een oudere set die eerder probleemloos geïnstalleerd was werkt nog steeds. Al gedaan, herstart Homey pro 2023, Aqara app opnieuw geïnstalleerd. Meldin… --- ## [Options to extend Homey pro (e-2019) range to garage?](https://community.homey.app/t/options-to-extend-homey-pro-e-2019-range-to-garage/150562)
**Author:** [@FroZe](https://community.homey.app/u/FroZe)\ **Replies:** 7\ **Last updated:** [February 3, 2026, 11:00pm UTC](https://community.homey.app/t/options-to-extend-homey-pro-e-2019-range-to-garage/150562 "2026-02-03T23:00:13Z")
Hi Guys! I got Homey Pro Early 2019 and are quite happy with the setup. I don’t need matter/thread and the max no of apps is enough for me. I need to extend the automation to my garage about 60 m from the house and the … --- ## [Aqara Device issues after migrating from Homey Pro Mini to Homey Pro](https://community.homey.app/t/aqara-device-issues-after-migrating-from-homey-pro-mini-to-homey-pro/150547)
**Author:** [@David\_Ferris1](https://community.homey.app/u/David_Ferris1)\ **Replies:** 1\ **Last updated:** [February 3, 2026, 10:09pm UTC](https://community.homey.app/t/aqara-device-issues-after-migrating-from-homey-pro-mini-to-homey-pro/150547 "2026-02-03T22:09:36Z")
Hi everyone, I’ve migrated from my Pro Mini to the Homey Pro with some success. The Aqara door sensors, buttons and relays went across with no issues, however the FP1E, Smoke Detector, E1 Thermostat and E1 Roller Shade … --- ## [Z-wave is not working via Homey Bridge](https://community.homey.app/t/z-wave-is-not-working-via-homey-bridge/150550)
**Author:** [@Gabor\_Varga1](https://community.homey.app/u/Gabor_Varga1)\ **Replies:** 5\ **Last updated:** [February 3, 2026, 7:43pm UTC](https://community.homey.app/t/z-wave-is-not-working-via-homey-bridge/150550 "2026-02-03T19:43:34Z")
Hi, I have a Homey Pro central device which has two Homey Bridge as extender. I have many z-wave devicea I want to include to Homey (after removing it from my old z-wave center). The inclusion is not working at all nex… --- ## [Understanding Thread and Matter (from a power user’s perspective)](https://community.homey.app/t/understanding-thread-and-matter-from-a-power-user-s-perspective/149039)
**Author:** [@Pascal\_Nohl](https://community.homey.app/u/Pascal_Nohl)\ **Replies:** 17\ **Last updated:** [February 3, 2026, 4:19pm UTC](https://community.homey.app/t/understanding-thread-and-matter-from-a-power-user-s-perspective/149039 "2026-02-03T16:19:05Z")
Thread and Matter are often difficult to understand. I’ve personally run into problems due to misunderstandings and learned a lot through research and trial-and-error. This is not a post from a standards expert, and some… --- ## [Rounded and flattened charts in Insights](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075)
**Author:** [@digdoug](https://community.homey.app/u/digdoug)\ **Replies:** 16\ **Last updated:** [February 3, 2026, 1:43pm UTC](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075 "2026-02-03T13:43:30Z")
Hello everyone, I’m wondering whether there has been a recent change to the way charts are displayed in the “Insights” tab. They look much more rounded and flattened than before. It feels like the issue started yesterd… --- ## [How to set Mood colors for an entire room rather than individually selecting each light](https://community.homey.app/t/how-to-set-mood-colors-for-an-entire-room-rather-than-individually-selecting-each-light/150518)
**Author:** [@Austin\_Skillings](https://community.homey.app/u/Austin_Skillings)\ **Replies:** 3\ **Last updated:** [February 3, 2026, 8:37am UTC](https://community.homey.app/t/how-to-set-mood-colors-for-an-entire-room-rather-than-individually-selecting-each-light/150518 "2026-02-03T08:37:05Z")
Is there a way to set moods to an entire room? When I create a mood, and let’s say I add three lights to the room. It gets quite annoying to take that single light and add it to eight different moods in the room. When I … --- ## [Share a single Zone with guests](https://community.homey.app/t/share-a-single-zone-with-guests/150484)
**Author:** [@Jose\_Luis\_Garcia](https://community.homey.app/u/Jose_Luis_Garcia)\ **Replies:** 4\ **Last updated:** [February 2, 2026, 8:48pm UTC](https://community.homey.app/t/share-a-single-zone-with-guests/150484 "2026-02-02T20:48:38Z")
Hi everyone, I’d like Homey to allow sharing only a specific Zone with a guest user, without access or visibility to the rest of the home. Use case: I need guests to see and fully control just one specific Zone, withou… --- ## [Controlling a Lamp via Wall Switch NOT Plugged Into Switched Outlet](https://community.homey.app/t/controlling-a-lamp-via-wall-switch-not-plugged-into-switched-outlet/150501)
**Author:** [@Ruckus](https://community.homey.app/u/Ruckus)\ **Replies:** 0\ **Last updated:** [February 2, 2026, 6:36pm UTC](https://community.homey.app/t/controlling-a-lamp-via-wall-switch-not-plugged-into-switched-outlet/150501 "2026-02-02T18:36:20Z")
Hi all, I need a level set on if I am going about this all wrong. In one room, the outlet that is controlled by the switch on the wall is in a weird spot where we don’t want a lamp. However, I still want the wall switch… --- ## [Web App ALT + Context Menu: Export/Import Flows](https://community.homey.app/t/web-app-alt-context-menu-export-import-flows/143013)
**Author:** [@SunBeech](https://community.homey.app/u/SunBeech)\ **Replies:** 33\ **Last updated:** [February 2, 2026, 4:37pm UTC](https://community.homey.app/t/web-app-alt-context-menu-export-import-flows/143013 "2026-02-02T16:37:18Z")
It seems that a recent update of the web app added support for exporting and importing flows. I learned that in the web app, when right clicking an Advanced Flow or Standard Flow and simultaneously holding the ALT ke… --- ## ["Unknown" name of all sensors in "Insights" after upgrade](https://community.homey.app/t/unknown-name-of-all-sensors-in-insights-after-upgrade/150487)
**Author:** [@Henrik\_Lo](https://community.homey.app/u/Henrik_Lo)\ **Replies:** 0\ **Last updated:** [February 2, 2026, 3:53pm UTC](https://community.homey.app/t/unknown-name-of-all-sensors-in-insights-after-upgrade/150487 "2026-02-02T15:53:34Z")
Hello, I have a mix of zigbee, z-wave and 433 sensors and upgraded an old homey pro (2019) to a new pro 2026 from a cloud backup. The zigbee units were added by using the “repair” command as instructed. All went fairly … [Previous page](https://community.homey.app/c/questions-help/8.md?page=31) [Next page](https://community.homey.app/c/questions-help/8.md?page=33)