# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=319

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 320

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## [Presales question device support](https://community.homey.app/t/presales-question-device-support/17848)

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**Author:** [@dapple](https://community.homey.app/u/dapple)\
**Replies:** 5\
**Last updated:** [September 8, 2019, 3:09pm UTC](https://community.homey.app/t/presales-question-device-support/17848 "2019-09-08T15:09:33Z")

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Hi! I’m looking in to the option to buy a Homey. I’ve looked up my current devices and cannot find all of them, but from what I understand that doesn’t mean they are not supported. It would be very kind if somebody wou…

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## [Qubino ZMHTD1 Smart Meter issue](https://community.homey.app/t/qubino-zmhtd1-smart-meter-issue/17869)

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**Author:** [@Stefano\_Granata](https://community.homey.app/u/Stefano_Granata)\
**Replies:** 0\
**Last updated:** [September 8, 2019, 9:54am UTC](https://community.homey.app/t/qubino-zmhtd1-smart-meter-issue/17869 "2019-09-08T09:54:50Z")

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Hello. I’ve install Qubino ZMHTD1 smart for only read and meter the electrical absorption in my house. Is install at mount of the C16 and C10 magnetotermic. I’ve a problem. I’ve correct pairing with my Athom Homey but …

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## [Blank screen when added device](https://community.homey.app/t/blank-screen-when-added-device/17735)

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**Author:** [@Edouard\_Duhail](https://community.homey.app/u/Edouard_Duhail)\
**Replies:** 8\
**Last updated:** [September 7, 2019, 8:25pm UTC](https://community.homey.app/t/blank-screen-when-added-device/17735 "2019-09-07T20:25:48Z")

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Hi, I’m new in the homey family and i have an issue when I try to add my first device. Even I select multiple app, nothing happen when I try to add a new device, I can select and install the app but when I click on the d…

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## [Can i make a secret room in homey app?](https://community.homey.app/t/can-i-make-a-secret-room-in-homey-app/17801)

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**Author:** [@Oren\_Malki](https://community.homey.app/u/Oren_Malki)\
**Replies:** 9\
**Last updated:** [September 7, 2019, 6:03pm UTC](https://community.homey.app/t/can-i-make-a-secret-room-in-homey-app/17801 "2019-09-07T18:03:51Z")

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Doesn’t have to be hidden I simply want to create seperet room so i can “put” in it all my sensor and tiles which i dont want to show… Is it possible?

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## [Modify on/off status of devices](https://community.homey.app/t/modify-on-off-status-of-devices/17816)

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**Author:** [@Le\_Cactus](https://community.homey.app/u/Le_Cactus)\
**Replies:** 4\
**Last updated:** [September 7, 2019, 9:47am UTC](https://community.homey.app/t/modify-on-off-status-of-devices/17816 "2019-09-07T09:47:10Z")

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Hi, Is there a way/command (Homeyscript or Webhooks) to change a capability value (like on/off) of a device? The reason I’m asking is that I have a few devices that can be turned on and off without Homey knowing it. My…

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## [Music](https://community.homey.app/t/music/1326)

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**Author:** [@Angelo\_Di\_Genua](https://community.homey.app/u/Angelo_Di_Genua)\
**Replies:** 4\
**Last updated:** [September 7, 2019, 9:34am UTC](https://community.homey.app/t/music/1326 "2019-09-07T09:34:17Z")

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Hi I can get Music to play by iTunes and also Sonos but it always only plays one song. How does it play all songs in the playlist as it always stops after first sing Thanks

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## [Not able to join any z-wave device](https://community.homey.app/t/not-able-to-join-any-z-wave-device/17814)

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**Author:** [@Rens\_Hoekema](https://community.homey.app/u/Rens_Hoekema)\
**Replies:** 2\
**Last updated:** [September 6, 2019, 7:35pm UTC](https://community.homey.app/t/not-able-to-join-any-z-wave-device/17814 "2019-09-06T19:35:24Z")

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Hello i’m new to homey, just got my homey pro and I’m very excided. For about 6 years i’ve been using a zipato zipabox, but it died on me and I wanted to try something else. I started adding all my z-wave devices, but …

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## [ESP8266WiFi // Wemos D1 Mini // RFID reader](https://community.homey.app/t/esp8266wifi-wemos-d1-mini-rfid-reader/17790)

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**Author:** [@MacMillan](https://community.homey.app/u/MacMillan)\
**Replies:** 3\
**Last updated:** [September 6, 2019, 11:29am UTC](https://community.homey.app/t/esp8266wifi-wemos-d1-mini-rfid-reader/17790 "2019-09-06T11:29:07Z")

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Hei, Have any of you done this project? I’m having some issues compiling this sketch for the Wemos D1 Mini. Not even the example card is working: “Error compiling for board NodeMCU 1.0 (ESP-12E Module).” “Error co…

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## [How to Track disconnections/refresh issues](https://community.homey.app/t/how-to-track-disconnections-refresh-issues/17785)

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**Author:** [@Viking42](https://community.homey.app/u/Viking42)\
**Replies:** 3\
**Last updated:** [September 6, 2019, 10:18am UTC](https://community.homey.app/t/how-to-track-disconnections-refresh-issues/17785 "2019-09-06T10:18:05Z")

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Hi, I searched the forum, and i’m sure its out there but i could not find it, sorry :sob: How to get systematic notifications when Z-wave/433/zigbee devices don’t connect/refresh anymore? without creating a flow for …

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## [Disable "flow has started" feedback](https://community.homey.app/t/disable-flow-has-started-feedback/17788)

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**Author:** [@Timo\_Kleinhout](https://community.homey.app/u/Timo_Kleinhout)\
**Replies:** 0\
**Last updated:** [September 6, 2019, 9:32am UTC](https://community.homey.app/t/disable-flow-has-started-feedback/17788 "2019-09-06T09:32:55Z")

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Hey, Right now, after a flow has started I get feedback from my Google Home/Homey, something like: “Okay, Let’s get to Homey. Your flow has been started…” Is it possible to disable this feedback from Homey/Google Home. …

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## [Get in touch with app developer?](https://community.homey.app/t/get-in-touch-with-app-developer/17782)

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**Author:** [@Mih](https://community.homey.app/u/Mih)\
**Replies:** 1\
**Last updated:** [September 6, 2019, 7:52am UTC](https://community.homey.app/t/get-in-touch-with-app-developer/17782 "2019-09-06T07:52:53Z")

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Hello, Is there any way to get in touch with specific app developer? I have an issue with Sunway Window Coverings app but the only contact link on the app description leads to old github page…

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## [Neo coolcam Z-wave mess](https://community.homey.app/t/neo-coolcam-z-wave-mess/17608)

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**Author:** [@Viking42](https://community.homey.app/u/Viking42)\
**Replies:** 6\
**Last updated:** [September 6, 2019, 5:53am UTC](https://community.homey.app/t/neo-coolcam-z-wave-mess/17608 "2019-09-06T05:53:56Z")

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Hi, So i have a few window contactors a PIR and and one plug from Neo coolcam They all worked nicely with my previous box (eedomus) But i can’t really get them to work now on the homey The power plug which is 3 mete…

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## [Manage two Homey´s from same app](https://community.homey.app/t/manage-two-homey-s-from-same-app/17752)

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**Author:** [@Mattias\_Cederlund](https://community.homey.app/u/Mattias_Cederlund)\
**Replies:** 2\
**Last updated:** [September 5, 2019, 2:41pm UTC](https://community.homey.app/t/manage-two-homey-s-from-same-app/17752 "2019-09-05T14:41:48Z")

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Hi! I have a Homey at home and one at work. I created two user accounts and invited my home-user from office. How should i manage this? Can i use both homeys in the app at the same time or do i have to log out everyti…

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## [Apple AirPlay 2 Support](https://community.homey.app/t/apple-airplay-2-support/17748)

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**Author:** [@Luke](https://community.homey.app/u/Luke)\
**Replies:** 2\
**Last updated:** [September 5, 2019, 2:18pm UTC](https://community.homey.app/t/apple-airplay-2-support/17748 "2019-09-05T14:18:37Z")

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Hey there, I am thinking about buying a Homey, but it is absolutely critical for me that I can cast my audio to AirPlay 2 speakers. I have looked for an answer if that is supported by Homey but I found mixed answers. So…

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## [Flows started by voice stopped working since 2.5.1](https://community.homey.app/t/flows-started-by-voice-stopped-working-since-2-5-1/16728)

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**Author:** [@Martijn](https://community.homey.app/u/Martijn)\
**Replies:** 3\
**Last updated:** [September 4, 2019, 6:20pm UTC](https://community.homey.app/t/flows-started-by-voice-stopped-working-since-2-5-1/16728 "2019-09-04T18:20:00Z")

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Since 2.5.1. some flows suddenly stopped working or behave different. Example; With the voicecommand ‘goodnight’ Homey powers off all devices which were still on and dimms the light. Ultimately homey responds with a se…

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## [Reolink Argus & Homey](https://community.homey.app/t/reolink-argus-homey/17676)

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**Author:** [@Per\_Moller](https://community.homey.app/u/Per_Moller)\
**Replies:** 0\
**Last updated:** [September 4, 2019, 7:21am UTC](https://community.homey.app/t/reolink-argus-homey/17676 "2019-09-04T07:21:03Z")

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Hi, Anyone who knows how to get Reolink Argus into Homey? I would like to include that one in my created flows. /Per

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## [Problem pairing XIAOMI DEVICE RTCGQ01LM - MCCGQ01LM](https://community.homey.app/t/problem-pairing-xiaomi-device-rtcgq01lm-mccgq01lm/17584)

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**Author:** [@Giovanni\_Italiano](https://community.homey.app/u/Giovanni_Italiano)\
**Replies:** 4\
**Last updated:** [September 4, 2019, 5:24am UTC](https://community.homey.app/t/problem-pairing-xiaomi-device-rtcgq01lm-mccgq01lm/17584 "2019-09-04T05:24:50Z")

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Hello everyone, did anyone have any problems with pairing XIAOMI sensors on Homey? From the specifications of the HOMEY app they would be compatible, but in the pairing phase, nothing happens except the timeout. I tried…

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## [No response after choose homeysetup-xxxx wifi](https://community.homey.app/t/no-response-after-choose-homeysetup-xxxx-wifi/17553)

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**Author:** [@dw1981](https://community.homey.app/u/dw1981)\
**Replies:** 5\
**Last updated:** [September 3, 2019, 6:54pm UTC](https://community.homey.app/t/no-response-after-choose-homeysetup-xxxx-wifi/17553 "2019-09-03T18:54:41Z")

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Hello, after choosing the setup Wi-Fi connection of homey, in the Android app it says: not possible to connect to homey, try again… also in browsersetup it’s not possible to press the next button. What can I do?

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## [Devices missing from flows](https://community.homey.app/t/devices-missing-from-flows/17653)

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**Author:** [@Jonas\_Hermansen](https://community.homey.app/u/Jonas_Hermansen)\
**Replies:** 2\
**Last updated:** [September 3, 2019, 12:25pm UTC](https://community.homey.app/t/devices-missing-from-flows/17653 "2019-09-03T12:25:47Z")

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I’m having an issue with the Homey Flow builder. When I try to build or edit an existing flow none of my devices is shown in the “Add card” list. I can see “System” and “Apps”, but not the devices registered on my Home…

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## [Homey and Apple Homekit control shelly shutter](https://community.homey.app/t/homey-and-apple-homekit-control-shelly-shutter/17654)

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**Author:** [@Raz\_Tovy](https://community.homey.app/u/Raz_Tovy)\
**Replies:** 0\
**Last updated:** [September 3, 2019, 12:11pm UTC](https://community.homey.app/t/homey-and-apple-homekit-control-shelly-shutter/17654 "2019-09-03T12:11:34Z")

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Hello everyone, I am trying to control shelly shutter With Homey and Apple Homekit. I was able to see in Home Kit all my components including the shutter. The only problem I have is that I can either open the shutter …

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## [Tradfri & homey](https://community.homey.app/t/tradfri-homey/17626)

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**Author:** [@Rexxje](https://community.homey.app/u/Rexxje)\
**Replies:** 7\
**Last updated:** [September 2, 2019, 7:40pm UTC](https://community.homey.app/t/tradfri-homey/17626 "2019-09-02T19:40:02Z")

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Hi! Is there anyone else having problems with the TRÅDFRI lights last days? They are not responding to homey but still can get controlled by the Tradfri app. I reinstalled the TRÅDFRI gateway app and it worked for 1 day…

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## [Zigbee zwave mesh problems workaround for a simple flow](https://community.homey.app/t/zigbee-zwave-mesh-problems-workaround-for-a-simple-flow/17621)

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**Author:** [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\
**Replies:** 1\
**Last updated:** [September 2, 2019, 6:28pm UTC](https://community.homey.app/t/zigbee-zwave-mesh-problems-workaround-for-a-simple-flow/17621 "2019-09-02T18:28:59Z")

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I also have some zigbee problems. Biggest problem is the WAF. So in this case I made a few flows, so whatever happens, it will work in the end. In this case I have a electrical bike. Sometimes I have to charge its batter…

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## [Jung 48FH remote, anyone experience with it?](https://community.homey.app/t/jung-48fh-remote-anyone-experience-with-it/17616)

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**Author:** [@Jo\_San](https://community.homey.app/u/Jo_San)\
**Replies:** 0\
**Last updated:** [September 2, 2019, 12:14pm UTC](https://community.homey.app/t/jung-48fh-remote-anyone-experience-with-it/17616 "2019-09-02T12:14:09Z")

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In my new home I have a Jung FH remote to turn on/off/dim the outdoor ceiling lighting, and to raise and lower two sun screens that are build into that same outdoor ceiling. As I cannot easily get access into the ceilin…

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## [Start next step in flow only after previous one has ended successfully](https://community.homey.app/t/start-next-step-in-flow-only-after-previous-one-has-ended-successfully/17604)

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**Author:** [@DGalama](https://community.homey.app/u/DGalama)\
**Replies:** 3\
**Last updated:** [September 2, 2019, 11:41am UTC](https://community.homey.app/t/start-next-step-in-flow-only-after-previous-one-has-ended-successfully/17604 "2019-09-02T11:41:21Z")

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Hi, I would like to do the following: Step 1: When sun sets, turn on the garden lights at 10% Step 2: Send notification that garden lights were turned on at 10% Step 3: Set dimmer to 100% during 3600 seconds (increase…

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## [One Virtual Device button to control sunblind](https://community.homey.app/t/one-virtual-device-button-to-control-sunblind/17596)

<div class="topic-metadata">

**Author:** [@rutgerjan](https://community.homey.app/u/rutgerjan)\
**Replies:** 3\
**Last updated:** [September 2, 2019, 9:40am UTC](https://community.homey.app/t/one-virtual-device-button-to-control-sunblind/17596 "2019-09-02T09:40:32Z")

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Hello, I use a sunblind with Somfy RTS engine, paired the trellis remote and now I can control it in the device menu with up and down arrow. The next step is to control it with 1 virtual device button . I tried to add F…

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## [Homeyduino: Unknown Error occured, no adding in homey possible](https://community.homey.app/t/homeyduino-unknown-error-occured-no-adding-in-homey-possible/17587)

<div class="topic-metadata">

**Author:** [@Holger](https://community.homey.app/u/Holger)\
**Replies:** 3\
**Last updated:** [September 1, 2019, 5:30pm UTC](https://community.homey.app/t/homeyduino-unknown-error-occured-no-adding-in-homey-possible/17587 "2019-09-01T17:30:42Z")

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I‘m running the actual versions of homey and homeyduino. I have the original Arduino.cc Rev 3 and the original Ethernet Shield 2. The necessary libraries are integrated. I used the following recommended Sketch, which I…

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## [Multisocket EU standard with energy measure and individual on/off?](https://community.homey.app/t/multisocket-eu-standard-with-energy-measure-and-individual-on-off/17198)

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**Author:** [@kaz](https://community.homey.app/u/kaz)\
**Replies:** 2\
**Last updated:** [August 22, 2019, 12:22pm UTC](https://community.homey.app/t/multisocket-eu-standard-with-energy-measure-and-individual-on-off/17198 "2019-08-22T12:22:10Z")

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Can anyone recommend a power multi socket for EU (spain) that works with Homey - must have individual on/off for each outlet - and preference for energy measurement on each socket but not a must have. LeGrand have a Wi-…

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## [Help representing outside temperature in colours](https://community.homey.app/t/help-representing-outside-temperature-in-colours/17524)

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**Author:** [@Arash\_Moradi](https://community.homey.app/u/Arash_Moradi)\
**Replies:** 4\
**Last updated:** [August 31, 2019, 5:39pm UTC](https://community.homey.app/t/help-representing-outside-temperature-in-colours/17524 "2019-08-31T17:39:55Z")

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Hi. I am new to Homey. I am in the process of porting from smartthings hub. As I am a newbie, it is challenging to recreate all the functionality in homey. As a starter I am trying to recreate a scene/routine/flow the c…

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## [Mi-light setup question](https://community.homey.app/t/mi-light-setup-question/17552)

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**Author:** [@Karel](https://community.homey.app/u/Karel)\
**Replies:** 0\
**Last updated:** [August 31, 2019, 3:42pm UTC](https://community.homey.app/t/mi-light-setup-question/17552 "2019-08-31T15:42:40Z")

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Hi guys and gals! So I have an idea to build a Mi. Light lighting system with 8 zones using a remote FUT089 to control all the zones from one device. But I was wondering is it possible to add for every zone (in every ro…

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## [My Router Is Detected as being infected By Avast](https://community.homey.app/t/my-router-is-detected-as-being-infected-by-avast/17528)

<div class="topic-metadata">

**Author:** [@Harold\_Henson](https://community.homey.app/u/Harold_Henson)\
**Replies:** 0\
**Last updated:** [August 31, 2019, 6:43am UTC](https://community.homey.app/t/my-router-is-detected-as-being-infected-by-avast/17528 "2019-08-31T06:43:45Z")

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Hi Friends, My router is detected as being infected by Avast. Will it cause any harm to my Homey? I am possibly dealing with this situation.

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